2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group AG

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 28 47 10 11 2 0 2 76 13 185
2014 AG-02 21 55 10 12 2 0 0 76 14 51
2014 AG-03 27 43 14 12 5 0 0 69 17 59
2014 AG-04 23 54 17 7 0 0 0 76 7 30
2014 AG-05 49 41 0 10 0 0 0 90 10 20
2011 AG 35 44 11 8 2 0 0 79 10 254
2011 AG-01 64 16 15 5 0 0 0 80 5 19
2011 AG-02 26 50 13 11 0 0 0 76 11 64
2011 AG-03 32 45 9 8 6 0 0 77 14 79
2011 AG-04 40 44 12 4 0 0 0 83 4 50
2011 AG-05 23 50 9 18 0 0 0 73 18 22
2008 AG 33 46 9 9 3 0 0 79 12 194
2008 AG-02 32 53 6 9 0 0 0 85 9 47
2008 AG-03 27 44 11 12 5 0 0 71 18 73
2008 AG-04 38 43 6 9 3 0 0 81 13 32
2008 AG-05 42 48 0 5 5 0 0 90 10 20

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 61 29 5 1 1 1 2 93 2 185
2014 AG-02 55 39 4 0 0 2 0 96 0 51
2014 AG-03 59 29 10 0 2 0 0 88 2 59
2014 AG-04 66 31 3 0 0 0 0 97 0 30
2014 AG-05 76 15 5 5 0 0 0 90 5 20
2011 AG 57 37 3 2 0 0 1 95 2 254
2011 AG-01 69 25 0 5 0 0 0 95 5 19
2011 AG-02 56 41 2 0 0 0 2 98 0 64
2011 AG-03 54 36 6 3 1 0 0 90 4 79
2011 AG-04 54 39 4 0 0 0 2 96 0 50
2011 AG-05 59 41 0 0 0 0 0 100 0 22

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 52 33 10 3 1 0 2 86 4 185
2014 AG-02 41 43 14 2 0 0 0 84 2 51
2014 AG-03 49 32 12 5 2 0 0 81 7 59
2014 AG-04 50 43 7 0 0 0 0 93 0 30
2014 AG-05 75 25 0 0 0 0 0 100 0 20
2011 AG 53 39 6 2 0 0 0 92 2 254
2011 AG-01 64 25 10 0 0 0 0 90 0 19
2011 AG-02 46 42 6 5 0 0 0 89 5 64
2011 AG-03 54 36 9 1 0 0 0 90 1 79
2011 AG-04 53 45 2 0 0 0 0 98 0 50
2011 AG-05 46 45 4 4 0 0 0 91 4 22

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 37 44 11 4 1 0 2 83 6 184
2014 AG-02 25 53 12 8 2 0 0 78 10 51
2014 AG-03 37 37 19 5 2 0 0 74 7 59
2014 AG-04 33 60 4 4 0 0 0 93 4 29
2014 AG-05 49 41 10 0 0 0 0 90 0 20
2011 AG 39 47 7 5 1 0 0 86 6 254
2011 AG-01 64 16 15 5 0 0 0 80 5 19
2011 AG-02 34 50 11 5 0 0 0 84 5 64
2011 AG-03 36 51 4 6 3 0 0 87 9 79
2011 AG-04 44 47 8 0 0 0 0 92 0 50
2011 AG-05 27 55 4 9 4 0 0 82 13 22
2008 AG 40 45 8 4 3 0 0 85 7 194
2008 AG-02 43 49 9 0 0 0 0 91 0 47
2008 AG-03 31 45 11 5 7 0 0 77 12 73
2008 AG-04 53 35 6 6 0 0 0 87 6 32
2008 AG-05 47 48 0 5 0 0 0 95 5 20

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 21 35 23 11 7 0 2 58 18 185
2014 AG-02 17 39 27 10 6 0 0 57 16 51
2014 AG-03 22 37 20 10 9 0 2 60 19 59
2014 AG-04 16 31 27 20 6 0 0 46 27 30
2014 AG-05 25 20 29 15 5 5 0 48 21 20
2011 AG 23 45 18 10 4 1 0 69 13 254
2011 AG-01 58 22 15 5 0 0 0 80 5 19
2011 AG-02 25 53 13 6 2 2 0 79 8 64
2011 AG-03 19 48 14 14 5 0 0 67 19 79
2011 AG-04 21 40 32 4 2 0 0 61 6 50
2011 AG-05 8 36 24 13 14 4 0 46 29 22

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 20 37 22 13 5 1 2 58 19 185
2014 AG-02 16 39 27 12 6 0 0 55 18 51
2014 AG-03 18 36 22 12 9 2 2 56 21 59
2014 AG-04 13 47 23 14 3 0 0 60 17 30
2014 AG-05 31 15 29 26 0 0 0 45 26 20
2011 AG 22 44 15 14 5 0 0 66 19 254
2011 AG-01 69 10 11 10 0 0 0 79 10 19
2011 AG-02 15 57 9 17 2 0 0 72 19 64
2011 AG-03 20 48 12 10 10 0 0 68 20 79
2011 AG-04 23 42 25 4 6 0 0 65 10 50
2011 AG-05 8 28 24 36 4 0 0 36 40 22
2008 AG 19 47 15 12 6 1 0 66 18 193
2008 AG-02 24 59 9 7 2 0 0 83 9 46
2008 AG-03 7 48 22 15 7 1 0 55 22 73
2008 AG-04 40 28 13 6 13 0 0 68 19 32
2008 AG-05 12 44 10 24 10 0 0 56 34 20

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 21 29 16 18 6 7 2 55 27 185
2014 AG-02 14 27 16 26 8 10 0 45 37 51
2014 AG-03 20 29 15 15 10 9 2 55 28 59
2014 AG-04 13 41 23 20 0 3 0 55 21 30
2014 AG-05 31 19 29 10 0 10 0 56 11 20
2011 AG 26 28 18 15 8 4 1 57 24 252
2011 AG-01 44 12 21 0 17 0 7 60 18 18
2011 AG-02 21 33 14 21 5 6 0 58 27 64
2011 AG-03 22 25 24 17 9 3 0 49 26 79
2011 AG-04 36 31 14 8 4 6 0 71 14 49
2011 AG-05 9 33 9 22 23 4 0 44 47 22
2008 AG 20 30 22 17 5 5 1 53 24 194
2008 AG-02 17 30 25 13 4 9 2 53 19 47
2008 AG-03 11 36 22 21 5 5 0 49 28 73
2008 AG-04 44 25 15 9 6 0 0 69 16 32
2008 AG-05 22 34 19 19 5 0 0 57 24 20
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Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 37 37 10 5 4 3 4 80 10 185
2014 AG-02 21 41 16 8 2 8 4 71 11 51
2014 AG-03 49 34 7 3 3 2 2 86 7 59
2014 AG-04 42 41 3 6 7 0 0 83 13 30
2014 AG-05 30 46 15 5 5 0 0 76 9 20
2011 AG 39 37 11 7 3 2 1 79 10 254
2011 AG-01 68 26 5 0 0 0 0 95 0 19
2011 AG-02 34 34 13 13 5 2 0 69 18 64
2011 AG-03 36 41 15 1 3 1 3 80 4 79
2011 AG-04 43 36 12 4 2 2 0 81 6 50
2011 AG-05 37 41 4 13 0 4 0 81 14 22
2008 AG 31 39 16 9 4 1 1 71 13 193
2008 AG-02 26 46 9 15 4 0 0 72 20 46
2008 AG-03 23 38 23 8 3 3 1 64 11 73
2008 AG-04 42 26 16 9 3 3 0 71 13 32
2008 AG-05 31 44 11 10 5 0 0 75 14 20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 41 33 11 8 4 1 2 76 12 185
2014 AG-02 29 37 20 8 6 0 0 67 14 51
2014 AG-03 42 34 9 12 2 0 2 78 14 59
2014 AG-04 50 33 7 3 7 0 0 83 10 30
2014 AG-05 50 40 5 5 0 0 0 90 5 20
2011 AG 40 33 15 9 3 1 0 73 12 254
2011 AG-01 54 29 17 0 0 0 0 83 0 19
2011 AG-02 39 30 16 11 3 2 0 69 14 64
2011 AG-03 33 34 18 12 4 0 0 67 15 79
2011 AG-04 49 30 9 8 2 2 0 81 10 50
2011 AG-05 41 46 9 4 0 0 0 87 4 22
2008 AG 25 37 13 17 7 0 1 63 24 194
2008 AG-02 17 38 15 19 11 0 0 55 30 47
2008 AG-03 23 40 11 16 8 0 1 64 25 73
2008 AG-04 39 32 9 16 3 0 0 72 19 32
2008 AG-05 26 44 6 19 5 0 0 70 24 20

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 44 31 12 4 4 1 3 78 9 185
2014 AG-02 29 37 20 4 6 2 2 69 10 51
2014 AG-03 49 31 12 5 2 0 2 81 7 59
2014 AG-04 49 44 0 3 3 0 0 93 7 30
2014 AG-05 49 22 19 5 5 0 0 71 10 20

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 22 32 18 12 4 9 2 61 18 185
2014 AG-02 14 29 20 14 6 18 0 52 24 51
2014 AG-03 22 31 20 15 5 5 2 56 22 59
2014 AG-04 22 45 13 13 3 3 0 69 17 30
2014 AG-05 26 30 30 10 0 5 0 59 10 20
2011 AG 19 31 20 14 8 7 1 54 24 253
2011 AG-01 47 32 6 15 0 0 0 79 15 19
2011 AG-02 15 44 22 5 6 6 2 64 12 64
2011 AG-03 16 32 15 20 8 9 0 52 31 79
2011 AG-04 20 16 33 17 4 8 2 40 23 49
2011 AG-05 9 31 20 4 31 4 0 42 37 22

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 18 26 23 18 10 2 2 46 30 185
2014 AG-02 8 33 24 18 12 6 0 44 31 51
2014 AG-03 15 22 34 15 12 0 2 38 28 59
2014 AG-04 16 26 20 24 14 0 0 42 38 30
2014 AG-05 25 24 20 25 5 0 0 49 30 20
2011 AG 13 32 17 18 16 3 0 47 35 253
2011 AG-01 44 45 5 0 6 0 0 89 6 18
2011 AG-02 9 50 13 19 8 2 0 60 27 64
2011 AG-03 10 30 19 19 17 5 0 42 38 79
2011 AG-04 13 22 23 20 18 4 0 36 40 50
2011 AG-05 4 9 28 19 40 0 0 13 59 22
2008 AG 12 25 23 23 14 4 0 38 38 194
2008 AG-02 15 36 17 21 6 4 0 53 29 47
2008 AG-03 4 23 30 27 14 1 0 28 42 73
2008 AG-04 17 26 16 16 25 0 0 43 41 32
2008 AG-05 12 10 20 39 19 0 0 21 58 20

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 10 24 23 23 15 2 2 36 40 185
2014 AG-02 2 25 33 20 18 2 0 28 38 51
2014 AG-03 12 15 27 29 15 0 2 27 45 59
2014 AG-04 12 26 13 34 15 0 0 38 49 30
2014 AG-05 21 24 19 20 15 0 0 45 35 20
2011 AG 8 27 18 26 15 6 0 37 44 254
2011 AG-01 37 42 11 5 0 5 0 83 6 19
2011 AG-02 6 33 17 22 13 9 0 43 38 64
2011 AG-03 6 25 24 20 18 6 0 34 41 79
2011 AG-04 4 21 16 43 14 2 0 25 58 50
2011 AG-05 0 8 19 32 36 5 0 9 72 22
2008 AG 8 18 21 30 19 4 0 28 50 194
2008 AG-02 13 23 23 28 11 2 0 37 39 47
2008 AG-03 1 15 27 37 16 3 0 17 55 73
2008 AG-04 12 19 16 22 28 3 0 32 52 32
2008 AG-05 12 0 6 39 44 0 0 12 82 20

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 14 34 21 12 10 6 2 53 24 185
2014 AG-02 10 37 22 12 6 14 0 55 20 51
2014 AG-03 17 29 27 12 10 3 2 48 23 59
2014 AG-04 16 30 20 17 18 0 0 46 35 30
2014 AG-05 24 31 14 15 10 5 0 58 27 20
2011 AG 14 34 21 14 9 6 1 52 26 254
2011 AG-01 43 26 11 10 5 0 5 73 16 19
2011 AG-02 14 39 17 14 8 8 0 57 24 64
2011 AG-03 11 41 24 9 9 5 1 55 19 79
2011 AG-04 13 24 30 19 10 4 0 39 29 50
2011 AG-05 4 31 10 28 22 4 0 37 53 22
2008 AG 8 30 20 18 14 9 0 42 36 194
2008 AG-02 8 45 19 11 11 6 0 57 23 47
2008 AG-03 1 22 23 27 15 11 0 26 48 73
2008 AG-04 20 26 13 19 16 6 0 49 37 32
2008 AG-05 12 24 16 19 19 10 0 40 43 20

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 12 24 19 26 14 2 2 38 42 184
2014 AG-02 2 29 22 26 18 4 0 32 45 51
2014 AG-03 12 19 22 28 16 2 2 32 45 58
2014 AG-04 16 13 23 30 18 0 0 29 48 30
2014 AG-05 15 29 15 30 10 0 0 44 40 20
2011 AG 8 30 20 26 13 2 0 39 40 254
2011 AG-01 37 37 10 16 0 0 0 74 16 19
2011 AG-02 3 39 17 25 11 5 0 44 38 64
2011 AG-03 7 32 19 23 15 4 0 41 40 79
2011 AG-04 6 25 20 30 18 0 0 31 49 50
2011 AG-05 4 0 38 40 18 0 0 4 58 22
2008 AG 10 32 18 27 11 2 0 43 39 194
2008 AG-02 10 36 23 28 2 0 0 47 30 47
2008 AG-03 4 30 15 37 12 1 0 35 50 73
2008 AG-04 18 29 16 19 19 0 0 46 38 32
2008 AG-05 12 25 19 24 19 0 0 37 43 20

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 16 28 18 21 10 4 4 48 33 184
2014 AG-02 10 31 18 16 16 6 4 45 35 51
2014 AG-03 12 29 26 19 10 3 2 43 30 59
2014 AG-04 16 29 13 24 15 3 0 46 40 30
2014 AG-05 30 22 10 37 0 0 0 53 37 19
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 19 35 20 16 9 0 2 55 25 185
2014 AG-02 12 33 22 26 8 0 0 45 33 51
2014 AG-03 27 34 15 14 10 0 0 61 24 59
2014 AG-04 20 37 30 6 7 0 0 57 13 30
2014 AG-05 10 45 26 15 5 0 0 54 20 20
2011 AG 20 36 20 16 8 1 0 56 24 254
2011 AG-01 48 37 5 10 0 0 0 85 10 19
2011 AG-02 13 37 10 28 11 0 0 51 40 64
2011 AG-03 19 34 27 14 6 0 0 53 20 79
2011 AG-04 23 44 19 6 6 2 0 68 12 50
2011 AG-05 13 22 33 22 10 0 0 35 32 22

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 15 22 17 19 11 11 3 44 36 185
2014 AG-02 8 14 10 35 24 8 2 24 65 51
2014 AG-03 15 19 26 14 7 19 2 42 26 59
2014 AG-04 7 43 20 14 0 13 3 60 16 30
2014 AG-05 19 37 20 15 9 0 0 56 24 20

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 32 36 14 11 4 1 3 71 15 185
2014 AG-02 21 32 24 14 8 0 2 54 22 51
2014 AG-03 34 46 10 9 0 0 2 81 9 59
2014 AG-04 47 33 6 14 0 0 0 80 14 30
2014 AG-05 35 36 15 10 5 0 0 70 15 20
2011 AG 34 37 6 16 6 0 0 72 22 254
2011 AG-01 65 15 10 10 0 0 0 80 10 19
2011 AG-02 23 37 2 28 9 0 0 60 38 64
2011 AG-03 34 36 6 15 8 0 0 71 23 79
2011 AG-04 39 34 9 10 6 2 0 75 17 50
2011 AG-05 22 64 4 10 0 0 0 86 10 22
2008 AG 23 33 14 19 11 1 0 56 30 194
2008 AG-02 19 21 15 30 15 0 0 40 45 47
2008 AG-03 14 37 18 16 14 1 0 51 31 73
2008 AG-04 33 45 9 9 3 0 0 78 13 32
2008 AG-05 31 34 0 25 10 0 0 65 35 20

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 39 29 16 5 4 3 4 74 9 185
2014 AG-02 29 29 22 8 4 4 4 64 13 51
2014 AG-03 42 41 12 2 0 2 2 86 2 59
2014 AG-04 50 24 16 3 6 0 0 74 10 30
2014 AG-05 35 21 25 10 5 0 5 58 16 20
2011 AG 40 34 13 6 2 3 1 78 8 253
2011 AG-01 40 40 0 5 0 5 10 94 6 19
2011 AG-02 36 41 12 3 3 3 2 80 7 64
2011 AG-03 45 32 13 8 1 1 0 78 9 79
2011 AG-04 39 30 18 4 4 4 0 72 9 50
2011 AG-05 32 49 13 5 0 0 0 81 5 22
2008 AG 28 36 14 8 7 7 1 69 16 194
2008 AG-02 23 30 17 9 11 9 2 59 21 47
2008 AG-03 30 37 11 12 7 3 0 69 20 73
2008 AG-04 32 47 6 0 6 6 3 86 7 32
2008 AG-05 31 29 19 5 5 11 0 68 11 20

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 14 47 12 6 0 6 15 77 8 34
2014 AG-05 8 40 23 8 0 8 15 61 10 13

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 27 43 12 8 5 2 3 74 14 185
2014 AG-02 19 47 10 18 6 0 0 67 24 51
2014 AG-03 34 42 12 5 3 0 3 79 9 59
2014 AG-04 13 57 17 3 3 6 0 75 7 30
2014 AG-05 24 50 16 9 0 0 0 75 9 20
2011 AG 25 42 14 12 5 0 2 69 17 253
2011 AG-01 39 41 15 0 0 0 5 84 0 19
2011 AG-02 16 38 21 17 8 0 0 54 25 64
2011 AG-03 30 38 10 13 6 0 3 70 19 79
2011 AG-04 20 45 10 17 2 2 4 69 20 49
2011 AG-05 27 55 19 0 0 0 0 81 0 22
2008 AG 22 40 16 12 6 2 1 64 19 193
2008 AG-02 23 34 15 23 2 2 0 59 26 47
2008 AG-03 15 47 16 12 7 1 1 64 20 73
2008 AG-04 27 41 19 3 9 0 0 68 13 32
2008 AG-05 28 41 11 11 5 5 0 72 16 19

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 21 31 17 17 7 3 4 56 26 185
2014 AG-02 12 35 18 22 8 6 0 50 31 51
2014 AG-03 20 29 20 19 7 0 5 52 27 59
2014 AG-04 17 41 17 16 6 3 0 60 23 30
2014 AG-05 36 40 10 14 0 0 0 76 14 20
2011 AG 24 35 18 11 7 4 2 63 19 253
2011 AG-01 37 27 11 10 0 5 10 76 12 19
2011 AG-02 13 39 17 14 13 3 0 54 28 64
2011 AG-03 25 30 19 13 9 3 1 58 22 79
2011 AG-04 28 30 25 4 4 4 4 63 10 49
2011 AG-05 26 55 10 4 0 5 0 85 5 22
2008 AG 24 33 15 17 5 5 0 61 23 193
2008 AG-02 19 38 17 19 2 4 0 60 22 47
2008 AG-03 19 29 16 25 5 5 0 51 32 73
2008 AG-04 34 39 6 3 9 8 0 79 14 32
2008 AG-05 41 38 16 5 0 0 0 78 5 19

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 15 38 17 17 12 0 2 54 29 185
2014 AG-02 14 49 16 18 4 0 0 63 22 51
2014 AG-03 12 31 17 15 26 0 0 42 41 59
2014 AG-04 3 43 27 17 10 0 0 46 27 30
2014 AG-05 25 19 25 25 5 0 0 45 30 20
2011 AG 20 42 16 15 6 0 0 62 22 254
2011 AG-01 54 29 5 6 5 0 0 84 11 19
2011 AG-02 14 44 20 17 5 0 0 58 22 64
2011 AG-03 15 42 18 16 9 0 0 57 25 79
2011 AG-04 22 47 13 14 2 0 2 71 17 50
2011 AG-05 8 41 15 22 13 0 0 49 36 22
2008 AG 15 41 14 20 10 0 1 56 30 194
2008 AG-02 26 49 13 9 4 0 0 74 13 47
2008 AG-03 5 38 15 27 14 0 0 44 41 73
2008 AG-04 14 45 12 19 6 0 3 61 26 32
2008 AG-05 17 16 24 19 19 0 5 34 41 20

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 43 37 6 10 1 0 2 82 11 185
2014 AG-02 41 39 2 16 0 0 2 82 16 51
2014 AG-03 35 43 10 10 2 0 0 78 12 59
2014 AG-04 37 47 9 7 0 0 0 84 7 30
2014 AG-05 66 24 5 5 0 0 0 90 5 20
2011 AG 46 42 8 4 1 0 0 87 5 254
2011 AG-01 59 25 10 5 0 0 0 85 5 19
2011 AG-02 31 55 9 5 0 0 0 86 5 64
2011 AG-03 39 46 6 5 4 0 0 85 9 79
2011 AG-04 59 31 10 0 0 0 0 90 0 50
2011 AG-05 50 40 5 4 0 0 0 91 4 22
2008 AG 40 40 11 6 3 0 0 80 9 194
2008 AG-02 41 47 13 0 0 0 0 87 0 47
2008 AG-03 33 38 14 8 7 0 0 71 15 73
2008 AG-04 40 44 9 6 0 0 0 84 6 32
2008 AG-05 56 39 0 0 5 0 0 95 5 20

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 45 40 6 6 2 0 2 86 8 185
2014 AG-02 45 41 0 10 4 0 0 86 14 51
2014 AG-03 40 44 9 3 3 0 0 85 7 59
2014 AG-04 37 50 6 7 0 0 0 87 7 30
2014 AG-05 56 34 5 5 0 0 0 90 5 20
2011 AG 47 47 2 2 1 0 0 94 4 254
2011 AG-01 54 46 0 0 0 0 0 100 0 19
2011 AG-02 44 47 0 8 2 0 0 91 9 64
2011 AG-03 37 56 4 0 3 0 0 94 3 79
2011 AG-04 59 39 2 0 0 0 0 98 0 50
2011 AG-05 45 51 0 4 0 0 0 96 4 22
2008 AG 37 50 7 6 1 0 0 87 7 194
2008 AG-02 38 49 9 4 0 0 0 87 4 47
2008 AG-03 34 51 7 5 3 0 0 85 8 73
2008 AG-04 35 56 3 6 0 0 0 91 6 32
2008 AG-05 47 39 10 5 0 0 0 86 5 20

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 15 28 17 22 13 2 2 45 37 184
2014 AG-02 14 33 10 24 20 0 0 47 43 51
2014 AG-03 15 26 22 20 15 0 2 41 36 59
2014 AG-04 0 27 29 31 10 3 0 28 42 29
2014 AG-05 28 20 21 25 5 0 0 48 30 20
2011 AG 15 37 20 17 9 1 0 53 26 254
2011 AG-01 54 30 6 10 0 0 0 84 10 19
2011 AG-02 14 44 17 14 9 0 2 59 24 64
2011 AG-03 10 34 20 21 14 0 0 44 35 79
2011 AG-04 11 44 22 18 2 2 0 57 21 50
2011 AG-05 8 36 28 14 14 0 0 44 28 22
2008 AG 12 29 25 23 10 1 0 41 33 194
2008 AG-02 17 41 19 17 6 0 0 57 23 47
2008 AG-03 4 27 22 32 14 1 0 32 46 73
2008 AG-04 15 35 25 19 3 3 0 52 23 32
2008 AG-05 12 10 34 25 20 0 0 21 45 20

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 12 31 14 21 14 4 5 46 38 185
2014 AG-02 15 30 10 24 22 0 0 45 45 51
2014 AG-03 10 29 24 19 12 3 3 42 33 59
2014 AG-04 3 40 10 27 16 0 4 45 44 30
2014 AG-05 20 36 15 24 0 0 5 59 26 20
2011 AG 18 37 13 16 13 1 3 57 30 254
2011 AG-01 21 31 16 16 6 0 10 57 24 19
2011 AG-02 19 47 5 19 9 0 2 67 29 64
2011 AG-03 18 36 18 13 17 0 0 53 29 79
2011 AG-04 21 40 13 12 6 4 4 66 20 50
2011 AG-05 8 36 4 23 28 0 0 44 52 22
2008 AG 17 45 15 11 9 0 2 64 21 194
2008 AG-02 34 47 11 4 4 0 0 81 8 47
2008 AG-03 7 49 16 18 10 0 0 56 27 73
2008 AG-04 12 60 6 6 16 0 0 72 22 32
2008 AG-05 10 14 25 24 10 0 16 29 41 20

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 18 45 16 14 5 0 2 64 20 185
2014 AG-02 14 51 12 16 8 0 0 65 24 51
2014 AG-03 20 34 22 17 7 0 0 54 24 59
2014 AG-04 13 67 7 10 3 0 0 80 14 30
2014 AG-05 18 42 20 19 0 0 0 61 19 20
2011 AG 24 52 12 8 3 0 0 76 12 254
2011 AG-01 42 43 15 0 0 0 0 85 0 19
2011 AG-02 24 58 8 9 0 0 0 82 9 64
2011 AG-03 19 53 14 9 5 0 0 72 14 79
2011 AG-04 29 56 8 4 2 0 0 85 7 50
2011 AG-05 13 42 28 9 9 0 0 54 18 22

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 32 38 12 12 5 0 2 70 18 185
2014 AG-02 29 37 12 16 6 0 0 67 22 51
2014 AG-03 30 39 10 10 10 0 0 69 20 59
2014 AG-04 22 57 7 14 0 0 0 80 14 30
2014 AG-05 40 26 24 10 0 0 0 66 10 20

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 26 40 13 14 5 1 2 67 19 185
2014 AG-02 27 41 12 16 4 0 0 69 20 51
2014 AG-03 22 43 15 15 5 0 0 64 20 59
2014 AG-04 16 50 10 14 7 3 0 68 21 30
2014 AG-05 24 41 15 15 5 0 0 65 20 20
2011 AG 28 47 10 11 2 1 0 77 13 254
2011 AG-01 50 45 5 0 0 0 0 95 0 19
2011 AG-02 30 41 12 14 2 0 2 71 16 64
2011 AG-03 25 57 9 5 1 3 0 84 7 79
2011 AG-04 31 38 15 12 2 2 0 70 14 50
2011 AG-05 17 52 0 31 0 0 0 69 31 22

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 33 38 13 10 4 0 2 72 14 185
2014 AG-02 35 43 6 12 4 0 0 78 16 51
2014 AG-03 35 34 19 9 3 0 0 69 12 59
2014 AG-04 23 53 7 14 3 0 0 76 17 30
2014 AG-05 23 36 15 15 10 0 0 60 25 20
2011 AG 35 45 12 7 2 0 0 79 9 254
2011 AG-01 42 41 6 5 5 0 0 84 10 19
2011 AG-02 35 46 9 3 5 0 2 83 8 64
2011 AG-03 31 49 8 12 1 0 0 80 13 79
2011 AG-04 41 41 12 6 0 0 0 81 6 50
2011 AG-05 18 40 33 9 0 0 0 58 9 22

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 23 30 7 15 18 2 6 57 35 185
2014 AG-02 20 39 10 12 20 0 0 59 31 51
2014 AG-03 25 36 3 14 14 2 7 67 30 59
2014 AG-04 23 13 9 24 24 4 3 39 51 30
2014 AG-05 18 21 5 30 25 0 0 40 55 20
2011 AG 21 30 9 15 18 2 4 54 36 254
2011 AG-01 43 17 16 10 5 0 10 66 16 19
2011 AG-02 17 42 8 14 16 1 2 61 31 64
2011 AG-03 16 32 10 11 23 2 5 52 37 79
2011 AG-04 28 29 6 20 14 2 0 58 35 50
2011 AG-05 14 19 9 36 18 0 5 34 56 22
2008 AG 22 31 10 19 15 0 2 55 35 194
2008 AG-02 19 32 4 26 19 0 0 51 45 47
2008 AG-03 25 37 5 18 14 0 1 62 32 73
2008 AG-04 24 18 20 25 9 3 0 44 36 32
2008 AG-05 10 35 16 19 19 0 0 45 39 20

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 23 36 22 11 5 0 2 61 17 185
2014 AG-02 18 49 26 6 2 0 0 67 8 51
2014 AG-03 27 39 17 14 2 0 2 67 16 59
2014 AG-04 22 27 24 20 7 0 0 49 27 30
2014 AG-05 9 16 34 15 26 0 0 25 41 20
2011 AG 20 37 22 13 6 0 0 58 20 253
2011 AG-01 52 27 5 5 10 0 0 79 16 19
2011 AG-02 17 36 27 15 5 0 0 53 20 64
2011 AG-03 24 39 22 10 4 0 1 64 14 79
2011 AG-04 6 46 35 4 8 0 0 52 13 49
2011 AG-05 13 14 13 46 13 0 0 28 59 22
2008 AG 14 37 25 14 10 0 0 51 24 194
2008 AG-02 11 40 23 21 4 0 0 51 26 47
2008 AG-03 14 35 30 14 7 0 0 49 21 73
2008 AG-04 19 31 16 12 22 0 0 50 34 32
2008 AG-05 10 25 26 19 20 0 0 35 39 20

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 45 26 12 6 3 4 5 78 9 184
2014 AG-02 37 32 12 6 4 8 2 76 11 51
2014 AG-03 48 24 16 7 3 0 2 74 11 58
2014 AG-04 53 23 6 7 3 3 4 82 11 30
2014 AG-05 50 21 15 5 0 5 5 79 5 20
2011 AG 42 33 8 7 4 4 2 79 12 254
2011 AG-01 59 20 5 0 5 6 5 88 6 19
2011 AG-02 31 47 6 8 5 3 0 80 13 64
2011 AG-03 39 33 10 6 6 3 2 76 13 79
2011 AG-04 57 28 2 6 2 4 0 89 9 50
2011 AG-05 46 13 22 13 0 4 0 63 14 22

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 AG 24 44 31 184
2014 AG-02 16 43 41 51
2014 AG-03 29 40 31 59
2014 AG-04 26 36 38 30
2014 AG-05 25 54 20 20
2011 AG 21 49 30 254
2011 AG-01 26 49 25 19
2011 AG-02 19 50 31 64
2011 AG-03 18 51 31 79
2011 AG-04 16 54 30 50
2011 AG-05 49 19 32 22

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 AG 20 32 16 13 19 45
2014 AG-03 24 35 18 18 6 17
2011 AG 21 32 22 8 17 53
2011 AG-02 0 67 17 17 0 12
2011 AG-03 8 31 31 0 31 13
2011 AG-05 36 9 35 20 0 11
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Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 32 44 11 10 1 1 2 78 11 184
2014 AG-02 22 49 10 18 0 2 0 72 18 51
2014 AG-03 32 43 14 9 3 0 0 74 12 59
2014 AG-04 31 49 10 11 0 0 0 80 11 29
2014 AG-05 50 44 0 5 0 0 0 95 5 20
2011 AG 33 44 13 9 1 1 0 77 10 254
2011 AG-01 60 34 0 5 0 0 0 95 5 19
2011 AG-02 26 53 11 9 0 0 0 79 9 64
2011 AG-03 30 48 14 8 0 0 0 78 8 79
2011 AG-04 34 45 15 4 0 2 0 81 4 50
2011 AG-05 32 22 19 23 4 0 0 54 27 22
2008 AG 32 46 10 8 3 1 0 78 12 193
2008 AG-02 28 55 11 4 0 2 0 85 4 47
2008 AG-03 26 46 10 14 4 0 0 72 18 72
2008 AG-04 44 34 13 3 6 0 0 78 9 32
2008 AG-05 42 29 10 15 5 0 0 71 20 20

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 20 43 18 13 3 0 3 65 16 183
2014 AG-02 14 54 20 6 6 0 0 68 12 50
2014 AG-03 25 34 20 14 5 0 2 60 19 59
2014 AG-04 13 43 24 21 0 0 0 55 21 30
2014 AG-05 19 46 10 15 0 5 5 72 17 20
2011 AG 23 43 18 10 5 1 0 67 15 252
2011 AG-01 43 42 10 0 0 0 5 90 0 19
2011 AG-02 23 43 22 6 3 2 0 68 10 63
2011 AG-03 23 46 14 9 6 1 0 70 16 78
2011 AG-04 25 36 27 8 4 0 0 61 12 50
2011 AG-05 4 38 18 27 13 0 0 41 41 22

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 13 34 23 13 5 9 3 53 21 185
2014 AG-02 6 35 27 10 8 14 0 48 21 51
2014 AG-03 13 31 26 17 7 5 2 47 26 59
2014 AG-04 10 39 30 10 0 11 0 55 11 30
2014 AG-05 14 31 15 26 5 5 5 49 34 20
2011 AG 13 38 21 15 4 9 0 56 21 253
2011 AG-01 32 48 15 0 0 0 5 84 0 19
2011 AG-02 9 32 24 16 8 11 0 46 27 63
2011 AG-03 11 38 17 20 4 10 0 54 27 79
2011 AG-04 17 32 34 8 0 8 0 54 9 50
2011 AG-05 8 46 9 18 4 14 0 64 26 22

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 11 32 39 10 5 1 2 16 44 184
2014 AG-02 8 26 49 10 6 0 2 16 34 51
2014 AG-03 15 43 29 7 5 0 2 12 59 59
2014 AG-04 7 45 39 3 6 0 0 9 52 30
2014 AG-05 15 30 44 11 0 0 0 11 44 20
2011 AG 11 28 37 15 7 1 2 23 40 254
2011 AG-01 5 5 21 32 21 10 5 63 12 19
2011 AG-02 6 28 45 12 5 2 2 17 36 64
2011 AG-03 11 33 34 17 5 0 0 21 45 79
2011 AG-04 17 29 37 11 6 0 0 17 46 50
2011 AG-05 18 36 38 5 4 0 0 9 54 22
2008 AG 11 32 40 14 3 0 0 17 43 194
2008 AG-02 9 32 43 15 2 0 0 17 41 47
2008 AG-03 12 29 41 15 3 0 0 18 41 73
2008 AG-04 16 35 35 6 6 3 0 12 52 32
2008 AG-05 10 54 24 12 0 0 0 12 64 20

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 19 33 27 7 8 2 3 17 55 185
2014 AG-02 10 41 35 8 4 2 0 12 52 51
2014 AG-03 27 36 26 3 7 0 2 10 64 59
2014 AG-04 31 28 27 3 9 3 0 13 60 30
2014 AG-05 24 39 15 12 9 0 0 21 64 20
2011 AG 15 25 29 17 10 2 3 28 42 254
2011 AG-01 5 11 16 31 27 0 10 65 17 19
2011 AG-02 3 23 30 21 20 2 2 42 27 64
2011 AG-03 22 28 30 13 5 2 0 18 51 79
2011 AG-04 23 24 34 15 2 2 0 18 48 50
2011 AG-05 22 31 33 13 0 0 0 13 54 22
2008 AG 14 33 27 18 6 1 1 24 48 194
2008 AG-02 2 30 26 30 9 0 4 40 33 47
2008 AG-03 16 34 32 16 1 0 0 18 51 73
2008 AG-04 22 28 30 9 11 0 0 20 50 32
2008 AG-05 34 45 14 0 7 0 0 7 79 20

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 33 30 24 5 4 2 3 9 66 184
2014 AG-02 22 33 41 2 2 0 0 4 55 51
2014 AG-03 44 32 13 5 2 2 2 7 79 59
2014 AG-04 45 29 13 3 3 3 3 7 79 29
2014 AG-05 45 34 7 5 9 0 0 14 79 20
2011 AG 24 26 30 10 6 2 2 16 52 253
2011 AG-01 10 11 16 16 27 11 10 54 26 19
2011 AG-02 8 22 49 14 6 2 0 20 30 64
2011 AG-03 25 32 28 9 4 1 1 13 59 79
2011 AG-04 38 26 24 6 4 2 0 10 66 49
2011 AG-05 58 27 10 5 0 0 0 5 85 22
2008 AG 28 24 32 12 2 2 1 14 53 194
2008 AG-02 6 17 43 30 2 0 2 32 24 47
2008 AG-03 26 32 34 7 1 0 0 8 58 73
2008 AG-04 54 26 6 8 0 6 0 9 85 32
2008 AG-05 58 20 14 7 0 0 0 7 79 20

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 11 24 33 18 8 1 5 28 37 183
2014 AG-02 6 20 40 28 6 0 0 34 26 50
2014 AG-03 12 32 34 14 5 0 3 19 46 59
2014 AG-04 17 27 31 10 9 0 6 21 47 30
2014 AG-05 25 25 30 7 9 0 5 17 52 20
2011 AG 9 19 33 24 12 1 2 37 29 254
2011 AG-01 5 0 17 16 47 6 10 74 6 19
2011 AG-02 0 13 37 33 16 2 0 49 13 64
2011 AG-03 5 24 42 23 5 1 0 28 30 79
2011 AG-04 17 21 36 21 5 0 0 27 38 50
2011 AG-05 37 40 18 5 0 0 0 5 77 22
2008 AG 8 25 39 20 7 1 0 27 33 193
2008 AG-02 0 19 43 34 4 0 0 38 19 47
2008 AG-03 3 29 45 18 5 0 0 23 32 73
2008 AG-04 20 30 29 15 6 0 0 21 50 31
2008 AG-05 34 34 25 0 7 0 0 7 68 20

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 26 35 22 7 4 1 5 12 64 183
2014 AG-02 22 37 29 6 4 0 2 10 60 51
2014 AG-03 32 39 19 5 2 0 3 7 74 59
2014 AG-04 35 36 13 6 3 0 6 10 76 29
2014 AG-05 25 45 10 11 9 0 0 20 70 20
2011 AG 24 25 28 11 8 1 3 20 51 254
2011 AG-01 5 16 5 26 26 5 16 66 27 19
2011 AG-02 16 28 28 17 6 2 3 24 46 64
2011 AG-03 26 30 32 3 7 1 0 11 57 79
2011 AG-04 27 27 28 16 2 0 0 18 54 50
2011 AG-05 59 14 27 0 0 0 0 0 73 22
2008 AG 18 31 32 13 5 0 0 18 50 194
2008 AG-02 17 28 38 10 6 0 0 17 45 47
2008 AG-03 12 36 34 14 4 0 0 18 48 73
2008 AG-04 22 33 19 18 8 0 0 26 55 32
2008 AG-05 34 29 30 7 0 0 0 7 63 20

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 9 23 34 15 10 1 8 27 36 185
2014 AG-02 4 24 37 21 10 0 4 32 29 51
2014 AG-03 15 27 34 9 10 0 5 19 45 59
2014 AG-04 11 27 33 17 3 0 9 22 42 30
2014 AG-05 5 20 51 15 9 0 0 24 25 20
2011 AG 11 23 32 15 10 3 5 28 38 252
2011 AG-01 0 0 18 24 36 0 22 76 0 17
2011 AG-02 3 35 25 20 12 2 3 34 40 64
2011 AG-03 17 29 30 14 5 1 4 20 48 79
2011 AG-04 14 14 46 15 5 4 2 21 30 50
2011 AG-05 23 22 40 10 0 0 5 10 47 22
2008 AG 14 27 32 17 6 3 1 24 43 194
2008 AG-02 13 26 28 21 9 2 2 31 40 47
2008 AG-03 8 37 30 21 3 0 1 23 46 73
2008 AG-04 19 13 45 12 6 6 0 19 34 32
2008 AG-05 34 20 34 12 0 0 0 12 54 20

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 19 24 33 9 6 2 6 16 47 185
2014 AG-02 12 27 39 18 2 0 2 20 40 51
2014 AG-03 24 29 29 8 3 3 3 13 56 59
2014 AG-04 34 20 27 6 3 0 9 10 60 30
2014 AG-05 25 15 41 5 14 0 0 18 40 20

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 59 35 2 1 1 0 2 96 2 185
2014 AG-02 53 47 0 0 0 0 0 100 0 51
2014 AG-03 66 26 3 2 2 0 2 93 3 59
2014 AG-04 60 37 3 0 0 0 0 97 0 30
2014 AG-05 65 35 0 0 0 0 0 100 0 20
2011 AG 60 35 2 2 0 0 0 95 2 254
2011 AG-01 74 20 5 0 0 0 0 95 0 19
2011 AG-02 47 45 0 5 2 2 0 94 6 64
2011 AG-03 60 36 3 1 0 0 0 96 1 79
2011 AG-04 61 33 6 0 0 0 0 94 0 50
2011 AG-05 63 37 0 0 0 0 0 100 0 22

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 44 31 9 8 4 2 2 78 13 185
2014 AG-02 26 45 10 14 6 0 0 71 20 51
2014 AG-03 57 22 10 3 3 2 2 82 7 59
2014 AG-04 39 34 10 10 3 3 0 76 14 30
2014 AG-05 52 39 5 5 0 0 0 91 5 20

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 42 42 7 4 2 1 2 86 7 185
2014 AG-02 18 59 14 8 2 0 0 76 10 51
2014 AG-03 52 37 2 3 3 0 2 91 7 59
2014 AG-04 60 34 6 0 0 0 0 94 0 30
2014 AG-05 46 54 0 0 0 0 0 100 0 20

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 43 39 11 2 1 1 3 85 3 185
2014 AG-02 35 45 14 2 2 2 0 82 4 51
2014 AG-03 44 44 9 0 2 0 2 90 2 59
2014 AG-04 44 40 16 0 0 0 0 84 0 30
2014 AG-05 64 17 10 5 0 0 5 84 5 20

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 35 44 10 6 2 1 2 82 8 185
2014 AG-02 29 41 16 10 2 2 0 72 12 51
2014 AG-03 32 51 7 7 2 0 2 84 9 59
2014 AG-04 33 63 3 0 0 0 0 97 0 30
2014 AG-05 46 35 15 5 0 0 0 81 5 20
2011 AG 28 49 17 2 2 1 0 78 5 254
2011 AG-01 44 51 5 0 0 0 0 95 0 19
2011 AG-02 26 53 18 2 2 0 0 79 3 64
2011 AG-03 30 46 19 3 3 0 0 76 5 79
2011 AG-04 28 54 14 2 0 2 0 83 2 50
2011 AG-05 23 36 23 9 4 5 0 61 14 22

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 39 40 9 5 3 1 2 82 9 185
2014 AG-02 37 37 18 2 6 0 0 74 8 51
2014 AG-03 39 43 5 9 3 0 2 83 12 59
2014 AG-04 40 49 0 10 0 0 0 90 10 30
2014 AG-05 40 50 5 0 5 0 0 90 5 20
2011 AG 34 46 12 4 4 0 0 80 8 253
2011 AG-01 75 25 0 0 0 0 0 100 0 19
2011 AG-02 34 52 11 0 3 0 0 86 3 64
2011 AG-03 34 44 12 5 5 0 0 78 10 79
2011 AG-04 26 55 13 6 0 0 0 81 6 49
2011 AG-05 17 32 33 9 9 0 0 49 18 22
2008 AG 22 50 17 7 3 0 0 72 10 194
2008 AG-02 25 62 6 4 2 0 0 87 6 47
2008 AG-03 14 55 21 7 4 0 0 68 11 73
2008 AG-04 26 45 16 6 6 0 0 72 13 32
2008 AG-05 21 30 29 19 0 0 0 52 19 20

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 32 31 13 10 5 4 4 69 17 185
2014 AG-02 22 37 14 20 4 4 0 61 25 51
2014 AG-03 42 22 12 7 5 9 3 73 14 59
2014 AG-04 26 37 16 10 3 0 7 68 15 30
2014 AG-05 30 51 15 0 5 0 0 81 5 20

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 40 42 5 7 1 2 3 86 8 184
2014 AG-02 31 55 2 10 0 2 0 88 10 51
2014 AG-03 39 44 7 7 2 0 2 84 9 59
2014 AG-04 37 36 9 11 0 3 3 78 12 30
2014 AG-05 56 35 5 0 0 0 5 95 0 20
2011 AG 33 46 13 4 1 2 1 81 5 253
2011 AG-01 50 41 5 0 0 0 5 95 0 19
2011 AG-02 27 56 10 6 2 0 0 82 8 63
2011 AG-03 29 45 17 5 1 3 0 76 7 79
2011 AG-04 45 37 12 2 0 4 0 85 2 50
2011 AG-05 22 46 24 9 0 0 0 67 9 22

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 35 41 9 6 2 3 3 82 8 185
2014 AG-02 33 39 10 12 4 2 0 74 16 51
2014 AG-03 30 53 9 5 0 2 2 86 5 59
2014 AG-04 44 39 11 3 0 0 3 85 4 30
2014 AG-05 55 36 0 5 5 0 0 91 9 20
2011 AG 31 38 14 6 5 4 1 72 12 252
2011 AG-01 46 35 15 0 0 0 5 85 0 19
2011 AG-02 35 40 10 8 6 2 0 76 14 63
2011 AG-03 22 39 18 8 9 5 0 64 17 79
2011 AG-04 39 29 18 6 2 6 0 71 9 49
2011 AG-05 13 50 13 9 4 4 5 70 15 22
2008 AG 27 32 13 15 6 7 0 63 23 193
2008 AG-02 26 36 11 13 9 6 0 66 23 47
2008 AG-03 25 27 21 15 5 7 0 56 22 73
2008 AG-04 34 31 6 16 6 6 0 70 24 32
2008 AG-05 17 44 10 15 10 5 0 64 26 20

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 30 36 19 5 4 3 2 70 10 185
2014 AG-02 29 37 20 8 6 0 0 67 14 51
2014 AG-03 25 46 19 3 2 3 2 75 5 59
2014 AG-04 24 39 20 7 3 7 0 68 11 30
2014 AG-05 62 24 10 0 5 0 0 86 5 20
2011 AG 24 40 22 6 4 3 2 67 11 254
2011 AG-01 27 46 6 6 0 5 10 86 7 19
2011 AG-02 20 47 19 6 5 3 0 69 11 64
2011 AG-03 23 35 28 7 4 2 0 60 12 79
2011 AG-04 29 38 19 8 2 2 2 70 10 50
2011 AG-05 13 36 37 4 4 0 5 52 9 22

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 14 23 22 16 13 8 3 42 33 185
2014 AG-02 10 31 28 14 16 2 0 42 30 51
2014 AG-03 15 22 15 22 14 9 3 42 41 59
2014 AG-04 10 23 30 13 7 18 0 40 24 30
2014 AG-05 19 20 26 25 10 0 0 39 35 20
2011 AG 16 23 17 20 14 10 1 43 38 254
2011 AG-01 32 35 17 0 5 10 0 75 6 19
2011 AG-02 9 30 17 27 9 8 0 42 39 64
2011 AG-03 19 18 13 20 15 13 2 43 42 79
2011 AG-04 21 19 19 18 13 10 0 45 34 50
2011 AG-05 0 18 32 18 22 4 5 20 44 22

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 21 50 5 17 5 0 2 72 23 185
2014 AG-02 12 63 2 22 2 0 0 74 24 51
2014 AG-03 20 47 5 22 5 0 0 68 27 59
2014 AG-04 22 48 10 6 14 0 0 70 20 30
2014 AG-05 20 50 0 15 10 0 5 73 27 20
2011 AG 24 46 4 23 4 0 0 70 27 254
2011 AG-01 59 31 0 10 0 0 0 90 10 19
2011 AG-02 16 56 6 21 2 0 0 72 22 64
2011 AG-03 20 41 3 28 9 0 0 61 37 79
2011 AG-04 30 41 4 25 0 0 0 71 25 50
2011 AG-05 8 52 0 31 9 0 0 60 40 22
2008 AG 18 57 7 15 3 0 0 75 18 194
2008 AG-02 9 70 2 19 0 0 0 79 19 47
2008 AG-03 18 47 11 18 7 0 0 64 25 73
2008 AG-04 30 57 3 9 0 0 0 87 9 32
2008 AG-05 22 64 10 5 0 0 0 85 5 20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 34 45 5 10 3 0 2 81 13 185
2014 AG-02 37 39 6 16 2 0 0 76 18 51
2014 AG-03 35 53 5 2 5 0 0 88 7 59
2014 AG-04 23 50 10 17 0 0 0 73 17 30
2014 AG-05 41 49 0 5 5 0 0 90 10 20
2011 AG 36 43 10 8 2 0 0 79 11 253
2011 AG-01 54 35 5 0 5 0 0 90 5 19
2011 AG-02 22 56 11 11 0 0 0 78 11 64
2011 AG-03 38 42 9 8 3 0 1 81 10 79
2011 AG-04 42 39 11 8 0 0 0 81 8 49
2011 AG-05 36 36 13 9 5 0 0 72 14 22

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 37 45 10 3 2 1 3 85 5 185
2014 AG-02 37 51 10 2 0 0 0 88 2 51
2014 AG-03 37 48 7 3 3 0 2 86 7 59
2014 AG-04 23 50 13 10 3 0 0 73 14 30
2014 AG-05 45 36 10 0 0 5 5 89 0 20

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 65 21 6 4 1 0 3 89 5 185
2014 AG-02 67 22 6 4 2 0 0 88 6 51
2014 AG-03 68 17 9 5 0 0 2 86 5 59
2014 AG-04 62 31 3 3 0 0 0 93 3 30
2014 AG-05 65 20 0 10 0 0 5 89 11 20
2011 AG 73 18 4 4 1 0 1 92 4 254
2011 AG-01 95 0 5 0 0 0 0 95 0 19
2011 AG-02 72 24 2 3 0 0 0 95 3 64
2011 AG-03 72 15 5 5 1 0 1 89 6 79
2011 AG-04 70 15 6 6 0 2 2 87 6 50
2011 AG-05 55 36 4 0 4 0 0 91 4 22
2008 AG 65 26 4 3 2 0 0 91 5 194
2008 AG-02 70 26 4 0 0 0 0 96 0 47
2008 AG-03 67 26 4 3 0 0 0 93 3 73
2008 AG-04 64 26 3 3 3 0 0 91 6 32
2008 AG-05 56 29 5 10 0 0 0 85 10 20

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 60 18 5 10 4 0 3 81 15 184
2014 AG-02 59 24 4 8 6 0 0 82 14 51
2014 AG-03 64 10 5 15 3 0 2 76 19 59
2014 AG-04 58 25 3 10 3 0 0 83 14 30
2014 AG-05 53 21 10 11 5 0 0 74 16 19
2011 AG 73 10 4 7 5 0 1 84 12 254
2011 AG-01 89 11 0 0 0 0 0 100 0 19
2011 AG-02 76 13 0 8 3 0 0 89 11 64
2011 AG-03 71 5 6 13 5 0 0 76 18 79
2011 AG-04 69 11 4 4 10 0 2 81 15 50
2011 AG-05 64 22 9 0 4 0 0 87 4 22
2008 AG 62 19 2 9 8 0 0 80 17 193
2008 AG-02 72 17 0 6 4 0 0 89 11 47
2008 AG-03 62 14 3 11 11 0 0 75 22 73
2008 AG-04 61 23 0 7 10 0 0 84 16 31
2008 AG-05 52 29 10 10 0 0 0 81 10 20

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 72 14 4 3 2 0 5 90 6 185
2014 AG-02 80 14 2 0 0 0 4 98 0 51
2014 AG-03 74 12 2 5 5 0 2 88 10 59
2014 AG-04 69 11 10 10 0 0 0 80 10 30
2014 AG-05 65 24 5 0 5 0 0 90 5 20
2011 AG 72 12 5 4 4 0 3 87 8 254
2011 AG-01 78 5 6 0 0 0 11 93 0 19
2011 AG-02 80 13 3 3 0 0 1 94 3 64
2011 AG-03 72 12 3 5 6 0 2 86 12 79
2011 AG-04 61 16 8 4 6 2 2 80 11 50
2011 AG-05 64 13 9 9 4 0 0 78 13 22
2008 AG 64 10 7 5 10 0 5 77 15 193
2008 AG-02 65 11 11 0 4 0 9 83 5 46
2008 AG-03 63 11 5 5 12 0 3 76 18 73
2008 AG-04 66 9 3 9 9 0 3 77 20 32
2008 AG-05 55 11 15 10 10 0 0 66 19 20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 76 13 3 1 1 0 6 94 2 185
2014 AG-02 82 16 0 0 0 0 2 100 0 51
2014 AG-03 71 15 3 2 2 0 7 93 4 59
2014 AG-04 83 6 3 0 3 0 3 93 4 30
2014 AG-05 76 10 10 5 0 0 0 85 5 20
2011 AG 82 8 2 4 1 0 3 93 5 253
2011 AG-01 78 5 6 0 0 0 11 93 0 19
2011 AG-02 86 11 0 0 0 0 3 100 0 64
2011 AG-03 82 9 0 6 1 0 1 92 8 79
2011 AG-04 81 6 6 2 2 0 2 89 4 50
2011 AG-05 73 9 4 13 0 0 0 82 13 22
2008 AG 78 7 2 3 4 1 5 90 7 194
2008 AG-02 81 6 2 0 2 2 6 95 2 47
2008 AG-03 78 5 1 1 7 0 7 90 9 73
2008 AG-04 81 9 3 3 0 0 3 93 3 32
2008 AG-05 76 10 5 10 0 0 0 86 10 20

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 57 22 10 5 1 1 5 84 6 185
2014 AG-02 71 18 6 4 0 0 2 90 4 51
2014 AG-03 54 19 14 9 2 2 2 75 11 59
2014 AG-04 47 40 6 7 0 0 0 87 7 30
2014 AG-05 50 20 20 5 0 0 5 74 5 20

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 63 21 6 2 1 3 5 91 3 185
2014 AG-02 69 17 4 2 2 4 2 92 4 51
2014 AG-03 61 22 10 0 2 3 2 87 2 59
2014 AG-04 57 33 7 3 0 0 0 90 3 30
2014 AG-05 74 17 0 5 0 0 5 95 5 20
2011 AG 67 17 8 1 1 2 2 89 2 254
2011 AG-01 90 0 0 0 0 5 5 100 0 19
2011 AG-02 73 19 6 2 0 0 0 92 2 64
2011 AG-03 63 19 8 0 2 4 4 89 3 79
2011 AG-04 61 19 12 2 2 2 2 83 4 50
2011 AG-05 44 24 22 4 0 0 5 72 5 22
2008 AG 63 23 6 3 1 2 2 90 4 194
2008 AG-02 79 15 6 0 0 0 0 94 0 47
2008 AG-03 64 26 7 1 0 1 0 92 1 73
2008 AG-04 56 25 3 6 0 3 6 90 7 32
2008 AG-05 41 35 10 0 0 5 10 89 0 20

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 AG 11 89 183
2014 AG-02 22 78 51
2014 AG-03 9 91 59
2014 AG-04 0 100 30

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG 66 20
2014 AG-02 82 11

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG 55 20

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG 0 20
2014 AG-02 0 11

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG 0 20
2014 AG-02 0 11

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG 0 20
2014 AG-02 0 11

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG 50 20
2014 AG-02 54 11

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG 36 20

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG 40 20

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG 30 20

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG 59 20
2014 AG-02 55 11

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG 50 20

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG-02 0 11

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG 25 20
2014 AG-02 0 11

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG 40 20

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG 61 20
2014 AG-02 64 11

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG 51 20
2014 AG-02 46 11

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG 30 20

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG-02 0 11

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG 0 20
2014 AG-02 0 11

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AG 29 20

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AG 43 19
2014 AG-02 55 11

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AG-02 0 11

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AG-02 0 11

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AG 0 19
2014 AG-02 0 11

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AG 32 19

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AG 53 19

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AG 0 19
2014 AG-02 0 11

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AG 47 19

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 17 17 19 8 9 22 8 49 24 184
2014 AG-02 10 16 24 18 8 19 6 34 34 51
2014 AG-03 13 17 19 7 15 22 7 43 31 59
2014 AG-04 10 19 18 3 3 36 9 54 13 30
2014 AG-05 24 32 20 0 5 10 10 69 6 20

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 28 36 16 8 4 6 3 70 13 184
2014 AG-02 25 41 14 12 2 6 0 71 15 51
2014 AG-03 31 29 16 9 7 7 2 66 17 58
2014 AG-04 13 47 27 7 0 6 0 64 7 30
2014 AG-05 36 35 15 5 5 0 5 74 10 20
2011 AG 27 42 14 11 1 5 0 72 12 253
2011 AG-01 45 34 11 5 0 5 0 83 5 19
2011 AG-02 26 46 13 9 2 5 0 75 12 64
2011 AG-03 23 34 20 18 1 4 0 59 20 79
2011 AG-04 31 45 10 6 0 6 2 82 7 49
2011 AG-05 19 54 18 10 0 0 0 72 10 22

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 AG 4 96 184
2014 AG-04 0 100 30

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 18 17 22 3 2 32 6 56 9 185
2014 AG-02 14 18 20 4 4 37 4 53 13 51
2014 AG-03 17 15 24 5 2 36 2 51 11 59
2014 AG-04 10 20 20 0 0 46 3 60 0 30
2014 AG-05 29 15 26 5 5 10 10 56 11 20

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 29 40 17 3 1 7 3 76 4 185
2014 AG-02 21 45 18 6 2 8 0 72 9 51
2014 AG-03 29 41 15 3 2 9 2 77 6 59
2014 AG-04 17 50 20 0 0 10 3 77 0 30
2014 AG-05 46 30 19 0 0 5 0 80 0 20
2011 AG 33 38 18 3 0 7 0 76 4 254
2011 AG-01 58 11 21 10 0 0 0 69 10 19
2011 AG-02 32 32 24 3 2 8 0 69 5 64
2011 AG-03 34 38 20 3 0 5 0 76 3 79
2011 AG-04 32 42 13 2 0 12 0 83 2 50
2011 AG-05 19 53 19 0 0 9 0 79 0 22

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 AG 12 88 184
2014 AG-02 14 86 51
2014 AG-03 10 90 59
2014 AG-04 17 83 30

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 AG 86 14 22

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 58 37 0 0 5 0 0 95 5 19

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 22 54 11 7 1 1 3 80 8 185
2014 AG-02 20 61 10 8 2 0 0 80 10 51
2014 AG-03 15 66 10 5 0 0 3 84 5 59
2014 AG-04 23 47 9 10 3 4 3 76 14 30
2014 AG-05 50 27 14 9 0 0 0 77 9 20
2011 AG 21 52 13 6 2 3 4 78 8 253
2011 AG-01 17 31 11 5 10 5 22 65 20 19
2011 AG-02 20 58 6 11 1 0 3 81 13 64
2011 AG-03 21 56 11 6 3 3 0 79 9 78
2011 AG-04 22 52 20 4 0 2 0 76 4 50
2011 AG-05 32 59 9 0 0 0 0 91 0 22
2008 AG 21 47 17 9 4 0 1 70 13 194
2008 AG-02 21 40 21 13 4 0 0 62 17 47
2008 AG-03 21 49 18 7 4 0 1 71 11 73
2008 AG-04 25 54 15 6 0 0 0 79 6 32
2008 AG-05 35 48 5 12 0 0 0 83 12 20

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 8 23 25 12 7 15 9 41 26 184
2014 AG-02 4 21 20 18 12 18 8 34 40 51
2014 AG-03 10 26 29 10 3 17 5 46 17 59
2014 AG-04 9 13 26 14 10 18 9 31 33 30
2014 AG-05 10 20 36 5 10 5 14 37 18 20
2011 AG 7 22 24 11 4 25 7 43 22 253
2011 AG-01 17 11 26 10 0 10 27 43 15 19
2011 AG-02 3 25 23 14 3 24 8 40 25 64
2011 AG-03 10 20 22 9 5 29 5 46 21 79
2011 AG-04 6 33 21 10 6 24 0 51 21 50
2011 AG-05 4 9 41 13 0 27 5 20 20 22

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 42 34 9 3 2 8 3 85 5 185
2014 AG-02 35 47 8 0 2 8 0 89 2 51
2014 AG-03 44 36 5 2 2 10 2 90 4 59
2014 AG-04 43 30 17 3 0 6 0 78 4 30
2014 AG-05 59 17 10 0 5 5 5 84 5 20
2011 AG 39 34 12 2 2 8 3 82 5 253
2011 AG-01 38 20 16 0 0 10 16 79 0 19
2011 AG-02 34 46 6 3 3 6 1 87 7 64
2011 AG-03 41 30 16 3 3 8 0 77 6 79
2011 AG-04 49 35 10 0 0 6 0 89 0 50
2011 AG-05 42 40 10 4 4 0 0 81 9 22
2008 AG 32 43 11 3 0 9 2 84 3 194
2008 AG-02 25 53 11 4 0 4 2 84 5 47
2008 AG-03 34 44 10 3 0 8 1 86 3 73
2008 AG-04 43 36 12 6 0 3 0 81 7 32
2008 AG-05 34 44 0 0 0 22 0 100 0 20

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AG 27 37 13 7 3 11 3 74 11 184
2014 AG-02 22 45 12 12 0 10 0 74 13 51
2014 AG-03 29 34 14 3 5 14 2 74 10 59
2014 AG-04 26 33 21 3 3 13 0 68 8 30
2014 AG-05 39 41 5 5 0 5 5 89 6 20
2011 AG 24 33 17 6 2 16 3 70 9 253
2011 AG-01 32 26 10 0 0 16 16 86 0 19
2011 AG-02 21 48 14 3 2 11 1 79 5 64
2011 AG-03 21 33 13 9 1 22 1 71 13 79
2011 AG-04 33 28 22 4 2 10 0 68 7 50
2011 AG-05 13 31 33 4 4 14 0 51 10 22
2008 AG 22 39 18 7 5 8 1 67 14 194
2008 AG-02 23 53 9 4 2 9 0 84 7 47
2008 AG-03 20 32 25 8 5 8 1 57 15 73
2008 AG-04 30 39 16 9 6 0 0 68 16 32
2008 AG-05 10 32 24 14 14 5 0 44 30 20