2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group AC

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 20 35 25 14 6 0 0 55 20 52
2014 AC-01 19 29 37 5 10 0 0 48 15 26
2014 AC-02 14 38 17 28 3 0 0 52 31 16
2011 AC 43 45 6 0 6 0 0 88 6 33
2011 AC-01 8 83 9 0 0 0 0 91 0 11
2008 AC 45 39 5 7 4 0 0 83 11 70

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 36 49 13 0 2 0 0 85 2 52
2014 AC-01 40 45 10 0 5 0 0 85 5 26
2014 AC-02 22 61 17 0 0 0 0 83 0 16
2011 AC 73 27 0 0 0 0 0 100 0 33
2011 AC-01 72 28 0 0 0 0 0 100 0 11

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 47 34 10 7 1 0 0 81 8 52
2014 AC-01 45 35 10 10 0 0 0 80 10 26
2014 AC-02 44 33 14 6 3 0 0 77 9 16
2011 AC 69 27 0 0 3 0 0 97 3 33
2011 AC-01 53 47 0 0 0 0 0 100 0 11

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 24 54 17 4 1 0 0 78 6 52
2014 AC-01 33 38 22 7 0 0 0 71 7 26
2014 AC-02 3 83 11 0 3 0 0 86 3 16
2011 AC 62 27 6 0 6 0 0 88 6 33
2011 AC-01 36 55 9 0 0 0 0 91 0 11
2008 AC 51 35 4 5 4 0 0 86 10 70

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 32 12 32 8 14 2 0 45 22 52
2014 AC-01 11 19 48 5 15 2 0 31 20 26
2014 AC-02 42 8 19 14 14 3 0 51 29 16
2011 AC 43 33 12 3 9 0 0 76 12 33
2011 AC-01 18 45 18 9 9 0 0 64 18 11

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 27 23 23 18 8 0 0 50 26 52
2014 AC-01 5 33 41 12 10 0 0 37 22 26
2014 AC-02 42 16 6 31 6 0 0 58 37 16
2011 AC 40 42 3 6 9 0 0 82 15 33
2011 AC-01 18 64 0 9 9 0 0 82 18 11
2008 AC 38 43 4 9 5 0 0 82 14 70

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 14 21 44 8 7 4 2 38 15 52
2014 AC-01 5 29 36 7 12 7 5 38 21 26
2014 AC-02 6 17 61 11 3 2 0 23 14 16
2011 AC 43 30 6 3 12 6 0 78 16 33
2011 AC-01 18 45 9 0 18 10 0 70 20 11
2008 AC 36 30 10 7 8 6 3 73 16 69
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 35 29 23 6 4 2 0 65 11 52
2014 AC-01 18 36 30 4 7 5 0 57 11 26
2014 AC-02 47 24 14 11 3 0 0 71 14 16
2011 AC 46 43 3 6 3 0 0 89 9 33
2011 AC-01 27 56 8 9 0 0 0 83 9 11
2008 AC 40 30 14 10 6 0 0 71 15 70

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 33 29 18 13 7 0 0 62 20 52
2014 AC-01 14 48 12 19 7 0 0 62 26 26
2014 AC-02 47 11 28 6 9 0 0 58 14 16
2011 AC 58 30 0 3 9 0 0 88 12 33
2011 AC-01 45 36 0 0 18 0 0 82 18 11
2008 AC 34 37 12 13 3 1 0 71 16 70

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 40 21 27 1 7 3 0 64 8 52
2014 AC-01 23 29 27 2 12 7 0 56 15 26
2014 AC-02 56 14 28 0 3 0 0 69 3 16

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 11 36 23 12 15 2 0 49 28 52
2014 AC-01 11 30 27 17 10 5 0 43 28 26
2014 AC-02 3 47 19 5 26 0 0 50 31 16
2011 AC 37 27 15 6 12 3 0 66 18 33
2011 AC-01 18 37 8 8 18 10 0 61 30 11

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 13 31 13 24 17 2 0 45 42 52
2014 AC-01 11 21 14 27 22 5 0 34 51 26
2014 AC-02 3 44 16 20 16 0 0 47 37 16
2011 AC 32 34 12 3 15 3 0 68 19 32
2011 AC-01 11 39 20 0 20 11 0 55 22 10
2008 AC 34 31 18 9 4 4 0 68 13 70

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 7 32 13 25 19 3 1 40 46 52
2014 AC-01 4 16 22 27 22 7 2 22 54 26
2014 AC-02 3 44 5 26 22 0 0 47 48 16
2011 AC 15 36 21 6 15 6 0 55 22 33
2011 AC-01 18 26 28 9 9 10 0 49 20 11
2008 AC 13 31 24 15 7 9 0 49 24 70

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 4 32 12 17 28 7 0 39 48 52
2014 AC-01 0 27 14 15 32 12 0 31 53 26
2014 AC-02 0 36 5 25 31 3 0 37 57 16
2011 AC 26 31 13 9 15 6 0 60 26 32
2011 AC-01 18 27 18 8 18 10 0 50 30 11
2008 AC 22 32 23 6 8 8 0 59 16 70

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 7 31 19 16 22 6 0 39 40 52
2014 AC-01 7 26 22 16 22 7 0 36 41 26
2014 AC-02 3 39 16 14 29 0 0 41 42 16
2011 AC 31 27 18 12 9 3 0 60 22 33
2011 AC-01 18 36 18 9 9 10 0 60 20 11
2008 AC 14 43 18 16 6 4 0 59 22 70

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 7 35 17 11 27 4 0 43 40 52
2014 AC-01 4 28 19 17 27 5 0 34 46 26
2014 AC-02 3 44 11 6 36 0 0 47 42 16
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 14 28 20 29 9 1 0 42 38 52
2014 AC-01 4 26 23 30 15 2 0 31 46 26
2014 AC-02 8 36 14 36 5 0 0 44 41 16
2011 AC 28 42 3 18 9 0 0 70 27 33
2011 AC-01 17 46 0 36 0 0 0 64 36 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 2 10 27 27 12 18 3 15 50 52
2014 AC-01 2 11 36 29 10 7 5 15 44 26
2014 AC-02 0 3 14 28 16 36 3 4 73 16

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 14 28 24 7 10 17 1 50 20 52
2014 AC-01 11 38 15 10 19 5 2 53 31 26
2014 AC-02 5 16 34 6 3 36 0 34 13 16
2011 AC 49 33 6 6 6 0 0 82 12 33
2011 AC-01 37 36 8 10 9 0 0 73 19 11
2008 AC 34 37 15 11 3 0 0 71 14 70

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 20 47 22 3 7 0 1 68 10 52
2014 AC-01 16 46 17 7 12 0 2 63 19 26
2014 AC-02 17 54 26 0 3 0 0 71 3 16
2011 AC 52 36 3 3 6 0 0 88 9 33
2011 AC-01 45 46 0 0 9 0 0 91 9 11
2008 AC 51 34 5 4 4 1 0 86 8 70

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 13 43 20 17 6 1 0 57 23 52
2014 AC-01 14 35 25 26 0 0 0 49 26 26
2014 AC-02 8 59 13 9 11 0 0 67 20 16
2011 AC 31 42 6 9 8 3 0 76 18 33
2011 AC-01 10 63 10 0 17 0 0 73 17 11
2008 AC 30 33 11 15 5 6 0 67 22 70

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 10 29 17 17 10 18 0 47 33 52
2014 AC-01 9 29 27 21 10 4 0 40 32 26
2014 AC-02 3 31 5 14 11 36 0 53 39 16
2011 AC 41 18 9 9 12 12 0 67 23 33
2011 AC-01 18 27 9 0 27 20 0 56 33 11
2008 AC 27 28 17 9 4 15 0 65 14 70

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 14 45 14 21 4 0 0 60 26 52
2014 AC-01 11 44 9 29 7 0 0 55 36 26
2014 AC-02 8 55 25 11 0 0 0 63 11 16
2011 AC 49 31 3 12 6 0 0 80 18 33
2011 AC-01 17 66 0 8 9 0 0 83 17 11
2008 AC 31 43 13 9 3 0 1 75 12 70

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 27 35 34 3 0 0 0 63 3 52
2014 AC-01 39 32 22 7 0 0 0 71 7 26
2014 AC-02 6 42 53 0 0 0 0 47 0 16
2011 AC 52 40 0 6 3 0 0 91 9 33
2011 AC-01 44 47 0 9 0 0 0 91 9 11
2008 AC 51 33 8 4 4 0 0 84 9 70

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 30 54 11 2 2 0 0 84 5 52
2014 AC-01 48 35 12 0 5 0 0 83 5 26
2014 AC-02 3 81 11 6 0 0 0 83 6 16
2011 AC 70 24 0 3 3 0 0 94 6 33
2011 AC-01 44 47 0 9 0 0 0 91 9 11
2008 AC 56 32 5 4 2 0 0 89 6 70

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 29 16 19 12 21 2 0 46 35 52
2014 AC-01 9 24 33 7 25 2 0 34 33 26
2014 AC-02 47 5 9 20 19 0 0 53 39 16
2011 AC 41 19 13 22 6 0 0 60 28 32
2011 AC-01 39 21 11 19 10 0 0 60 29 10
2008 AC 20 43 18 12 4 3 0 64 17 70

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 11 22 20 18 10 16 3 41 34 52
2014 AC-01 12 31 17 22 14 0 4 45 37 26
2014 AC-02 6 8 27 11 9 36 3 23 32 16
2011 AC 24 18 18 15 12 3 9 48 30 33
2011 AC-01 17 20 9 17 18 10 10 45 44 11
2008 AC 14 33 27 15 7 1 3 49 22 70

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 9 29 20 25 17 0 0 38 42 52
2014 AC-01 4 18 21 25 32 0 0 22 57 26
2014 AC-02 3 44 16 34 3 0 0 47 37 16
2011 AC 39 27 15 9 6 0 3 69 16 33
2011 AC-01 26 10 36 19 9 0 0 36 28 11

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 12 30 17 23 17 0 0 42 40 52
2014 AC-01 9 21 23 22 25 0 0 30 47 26
2014 AC-02 3 47 8 28 14 0 0 50 43 16

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 10 30 36 14 10 0 0 40 24 51
2014 AC-01 4 22 39 20 15 0 0 26 35 26
2014 AC-02 3 46 35 8 9 0 0 48 17 15
2011 AC 55 27 6 6 6 0 0 82 12 33
2011 AC-01 27 55 10 9 0 0 0 81 9 11

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 30 15 25 18 12 0 0 45 30 52
2014 AC-01 13 23 29 15 20 0 0 36 35 26
2014 AC-02 41 3 22 28 6 0 0 44 33 16
2011 AC 43 43 0 9 6 0 0 85 15 33
2011 AC-01 26 56 0 17 0 0 0 83 17 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 29 31 9 10 2 1 19 74 14 52
2014 AC-01 51 25 5 9 2 2 7 83 12 26
2014 AC-02 0 47 9 6 0 0 39 77 9 16
2011 AC 24 42 0 3 21 0 9 73 27 33
2011 AC-01 8 73 0 9 9 0 0 82 18 11
2008 AC 24 22 5 14 17 6 12 56 38 68

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 24 61 11 1 1 0 2 87 2 52
2014 AC-01 36 52 7 0 0 0 5 93 0 26
2014 AC-02 11 78 8 3 0 0 0 89 3 16
2011 AC 28 33 24 3 9 0 3 63 12 33
2011 AC-01 18 55 27 0 0 0 0 73 0 11
2008 AC 19 29 21 20 10 0 1 49 30 70

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 28 15 20 9 6 7 15 55 20 52
2014 AC-01 13 17 17 12 9 7 25 44 31 26
2014 AC-02 47 11 17 6 6 6 8 68 13 16
2011 AC 46 30 6 0 12 0 6 81 13 33
2011 AC-01 27 64 0 0 9 0 0 91 9 11

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 AC 12 56 32 52
2014 AC-01 7 72 21 26
2014 AC-02 22 28 50 16
2011 AC 29 40 31 33
2011 AC-01 17 45 38 11

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2011 AC 31 49 10 0 10 10
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 29 22 29 11 8 0 0 52 19 52
2014 AC-01 9 40 24 12 15 0 0 49 27 26
2014 AC-02 41 3 39 14 3 0 0 44 16 16
2011 AC 52 31 3 9 6 0 0 82 15 33
2011 AC-01 36 47 0 18 0 0 0 82 18 11
2008 AC 42 39 11 4 4 0 0 81 8 69

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 28 28 25 11 7 1 0 57 18 52
2014 AC-01 12 35 31 10 12 0 0 47 22 26
2014 AC-02 39 25 20 14 3 0 0 64 17 16
2011 AC 22 54 9 6 9 0 0 76 15 33
2011 AC-01 18 64 0 18 0 0 0 82 18 11

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 24 16 37 4 10 10 0 44 15 52
2014 AC-01 7 15 37 5 17 19 0 28 27 26
2014 AC-02 39 14 42 0 5 0 0 53 5 16
2011 AC 23 43 13 9 6 6 0 70 16 32
2011 AC-01 9 60 0 20 0 11 0 77 23 10

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 14 40 21 23 1 1 0 24 55 52
2014 AC-01 15 46 32 5 2 0 0 7 61 26
2014 AC-02 17 31 8 44 0 0 0 44 47 16
2011 AC 13 27 36 18 3 0 3 22 41 33
2011 AC-01 9 27 56 8 0 0 0 8 36 11
2008 AC 17 33 24 15 6 1 4 22 52 70

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 17 26 23 12 20 2 0 33 44 52
2014 AC-01 20 29 34 4 11 2 0 16 50 26
2014 AC-02 20 25 11 8 36 0 0 44 44 16
2011 AC 13 23 27 15 12 0 9 30 40 33
2011 AC-01 9 17 46 10 18 0 0 28 26 11
2008 AC 9 15 33 19 17 1 5 38 26 69

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 17 30 20 10 17 2 4 28 50 51
2014 AC-01 16 36 27 7 4 5 5 13 57 25
2014 AC-02 22 17 16 8 36 0 0 44 39 16
2011 AC 21 30 36 6 3 0 3 9 53 33
2011 AC-01 18 47 26 10 0 0 0 10 64 11
2008 AC 15 33 24 10 10 2 5 22 52 70

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 1 22 26 24 21 0 6 48 24 50
2014 AC-01 0 17 38 24 9 0 12 37 20 26
2014 AC-02 3 15 14 29 38 0 0 67 18 15
2011 AC 13 13 38 24 6 3 3 32 28 32
2011 AC-01 8 20 38 26 0 8 0 28 31 11
2008 AC 16 33 19 13 15 0 4 29 51 70

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 10 30 33 6 19 1 1 25 41 52
2014 AC-01 15 32 40 7 4 0 2 11 48 26
2014 AC-02 3 22 33 0 39 3 0 40 26 16
2011 AC 27 12 30 12 9 0 9 23 43 33
2011 AC-01 18 0 46 10 17 0 10 30 20 11
2008 AC 20 32 25 8 14 0 2 22 53 68

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 6 21 24 17 21 6 5 43 30 52
2014 AC-01 5 21 28 22 12 7 5 39 29 26
2014 AC-02 3 28 13 11 36 3 6 51 34 16
2011 AC 18 15 24 24 3 6 9 33 39 33
2011 AC-01 9 28 18 27 0 18 0 33 46 11
2008 AC 11 17 21 27 17 1 5 47 31 70

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 13 28 28 7 20 3 1 28 43 52
2014 AC-01 10 24 52 7 7 0 0 14 34 26
2014 AC-02 14 31 6 3 39 8 0 45 49 16

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 51 37 6 5 1 0 0 88 6 52
2014 AC-01 50 33 7 10 0 0 0 83 10 26
2014 AC-02 50 39 8 0 3 0 0 89 3 16
2011 AC 79 21 0 0 0 0 0 100 0 33
2011 AC-01 80 20 0 0 0 0 0 100 0 11

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 34 33 17 9 8 0 0 67 16 52
2014 AC-01 19 36 17 19 9 0 0 55 28 26
2014 AC-02 47 28 16 0 9 0 0 75 9 16

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 27 47 17 7 1 0 0 74 9 52
2014 AC-01 16 51 22 11 0 0 0 67 11 26
2014 AC-02 39 39 14 6 3 0 0 78 9 16

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 41 20 22 10 3 3 0 63 14 52
2014 AC-01 25 27 26 12 5 5 0 55 18 26
2014 AC-02 50 8 26 11 3 2 0 59 15 16

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 33 31 20 10 3 2 0 66 13 52
2014 AC-01 16 48 17 9 5 5 0 68 15 26
2014 AC-02 44 17 22 14 3 0 0 61 16 16
2011 AC 50 30 9 0 6 6 0 85 6 33
2011 AC-01 46 27 8 0 9 10 0 81 10 11

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 32 36 16 11 5 1 0 68 16 52
2014 AC-01 16 50 19 10 5 0 0 66 15 26
2014 AC-02 39 28 9 16 6 2 0 68 23 16
2011 AC 49 33 6 0 12 0 0 82 12 33
2011 AC-01 37 36 8 0 18 0 0 73 18 11
2008 AC 40 43 13 3 0 0 0 83 3 69

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 12 24 23 10 6 9 15 48 22 52
2014 AC-01 11 22 28 15 4 20 0 42 24 26
2014 AC-02 6 23 16 8 11 0 36 44 30 16

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 29 37 19 7 2 6 0 70 10 52
2014 AC-01 10 46 17 10 5 12 0 64 17 26
2014 AC-02 39 33 22 6 0 0 0 72 6 16
2011 AC 50 32 9 0 6 3 0 85 6 33
2011 AC-01 27 45 9 0 9 10 0 80 10 11

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 35 30 16 14 1 5 0 68 15 52
2014 AC-01 21 40 17 12 0 10 0 68 13 26
2014 AC-02 42 22 17 17 2 0 0 64 19 16
2011 AC 49 27 15 3 3 3 0 78 6 33
2011 AC-01 27 36 8 9 9 10 0 70 20 11
2008 AC 35 24 16 15 3 3 3 63 20 69

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 13 25 22 16 3 18 2 48 24 52
2014 AC-01 9 36 21 17 7 5 5 50 27 26
2014 AC-02 3 13 31 16 0 36 0 25 26 16
2011 AC 18 36 18 6 9 13 0 62 17 33
2011 AC-01 8 36 18 0 18 20 0 55 23 11

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 10 26 22 7 14 19 2 45 27 52
2014 AC-01 9 35 27 12 8 7 2 49 22 26
2014 AC-02 6 14 17 4 23 36 0 31 42 16
2011 AC 18 27 12 9 12 16 6 58 27 33
2011 AC-01 17 36 8 0 18 20 0 67 23 11

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 30 42 21 3 4 0 0 72 7 52
2014 AC-01 14 52 27 7 0 0 0 66 7 26
2014 AC-02 42 38 11 0 9 0 0 80 9 16
2011 AC 37 54 6 0 3 0 0 91 3 33
2011 AC-01 10 72 19 0 0 0 0 81 0 11
2008 AC 41 46 5 6 3 0 0 87 8 70

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 25 23 19 27 6 0 0 48 33 52
2014 AC-01 4 38 22 31 5 0 0 42 36 26
2014 AC-02 44 3 22 28 3 0 0 47 31 16
2011 AC 60 28 3 3 6 0 0 88 9 33
2011 AC-01 52 48 0 0 0 0 0 100 0 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 27 32 23 16 2 0 0 59 18 52
2014 AC-01 4 42 25 24 5 0 0 46 29 26
2014 AC-02 42 28 19 11 0 0 0 70 11 16

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 59 30 6 3 1 0 0 90 4 52
2014 AC-01 59 32 8 2 0 0 0 91 2 26
2014 AC-02 59 27 6 6 3 0 0 86 9 16
2011 AC 65 18 9 9 0 0 0 82 9 33
2011 AC-01 55 27 9 9 0 0 0 82 9 11
2008 AC 64 22 8 6 0 0 1 87 6 70

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 66 22 8 3 1 0 0 88 4 52
2014 AC-01 62 31 7 0 0 0 0 93 0 26
2014 AC-02 67 16 9 8 0 0 0 83 8 16
2011 AC 70 15 3 3 9 0 0 85 12 33
2011 AC-01 72 18 0 0 9 0 0 91 9 11
2008 AC 63 16 3 10 4 0 3 82 15 69

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 60 20 3 1 2 2 12 93 3 51
2014 AC-01 49 22 2 0 2 5 20 95 3 26
2014 AC-02 72 14 6 3 0 0 6 91 3 15
2011 AC 65 22 0 0 9 0 3 90 10 32
2011 AC-01 61 29 0 0 9 0 0 91 9 11
2008 AC 58 17 8 8 4 0 4 78 13 70

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 74 17 4 0 3 0 2 93 3 51
2014 AC-01 81 9 0 0 5 0 5 95 5 26
2014 AC-02 69 25 6 0 0 0 0 94 0 15
2011 AC 79 12 6 3 0 0 0 91 3 33
2011 AC-01 82 8 10 0 0 0 0 90 0 11
2008 AC 76 10 6 1 4 0 3 89 6 69

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 56 18 9 3 3 6 6 83 7 52
2014 AC-01 47 17 9 2 5 10 10 80 9 26
2014 AC-02 64 17 9 6 0 2 2 85 6 16

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 60 21 10 3 0 1 5 86 3 52
2014 AC-01 57 17 14 2 0 0 10 82 2 26
2014 AC-02 59 30 6 6 0 0 0 89 6 16
2011 AC 67 24 3 3 3 0 0 91 6 33
2011 AC-01 64 18 8 9 0 0 0 82 9 11
2008 AC 67 25 6 0 1 0 1 92 1 70

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 AC 26 74 52
2014 AC-01 26 74 26
2014 AC-02 31 69 16

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AC 57 15

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AC 79 15

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AC 45 15

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AC 0 15

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AC 48 15

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AC 40 15

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AC 57 15

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AC 70 15

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AC 0 15

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AC 34 15

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AC 30 15

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AC 30 15

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AC 0 15

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AC 57 15

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AC 0 13

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AC 0 13

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AC 0 13

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AC 0 13

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AC 0 13

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AC 0 13

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AC 0 13

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AC 0 13

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AC 61 13

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 9 20 18 7 18 28 0 41 35 52
2014 AC-01 9 29 18 0 22 22 0 49 28 26
2014 AC-02 3 14 11 17 19 36 0 25 57 16

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 25 25 14 12 16 10 0 55 30 52
2014 AC-01 11 36 7 10 17 19 0 58 33 26
2014 AC-02 39 11 14 17 19 0 0 50 36 16
2011 AC 40 35 9 0 6 9 0 83 6 33
2011 AC-01 18 44 19 0 9 10 0 69 10 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 AC 16 84 52
2014 AC-01 16 84 26

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AC 94 10

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AC 0 10

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AC 0 10

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AC 0 10

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AC 0 10

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AC 0 10

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AC 0 10

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AC 0 10

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AC 0 10

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AC 0 10

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AC 0 10

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AC 61 10

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AC 0 10

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 9 16 24 6 10 33 2 39 24 52
2014 AC-01 7 26 19 12 7 24 5 47 27 26
2014 AC-02 3 6 26 0 17 49 0 16 33 16

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 24 27 22 7 12 5 2 55 21 52
2014 AC-01 7 38 19 15 12 4 5 50 30 26
2014 AC-02 39 14 25 0 17 5 0 56 18 16
2011 AC 41 37 12 3 3 3 0 81 6 32
2011 AC-01 31 49 0 10 10 0 0 80 20 10

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 AC 11 89 51
2014 AC-01 21 79 25
2014 AC-02 0 100 16

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 21 30 26 4 2 17 0 61 8 52
2014 AC-01 26 36 31 2 0 5 0 65 2 26
2014 AC-02 11 23 19 8 3 36 0 52 18 16
2011 AC 31 40 9 6 0 9 6 83 7 33
2011 AC-01 18 37 18 8 0 18 0 67 10 11
2008 AC 24 43 14 8 5 0 5 71 14 70

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 6 25 15 16 12 10 17 41 38 52
2014 AC-01 0 34 19 7 19 19 2 43 33 26
2014 AC-02 9 14 5 25 8 0 39 37 54 16
2011 AC 9 31 27 6 6 19 3 51 15 33
2011 AC-01 0 36 37 18 0 10 0 39 20 11

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 13 35 22 9 3 18 0 59 15 52
2014 AC-01 13 46 17 17 7 0 0 59 24 26
2014 AC-02 6 22 29 2 0 42 0 47 4 16
2011 AC 40 27 9 6 6 6 6 76 14 33
2011 AC-01 27 36 8 18 0 10 0 70 20 11
2008 AC 30 38 14 3 4 9 2 76 8 69

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AC 9 30 26 9 7 19 0 48 19 52
2014 AC-01 8 36 34 7 15 0 0 44 22 26
2014 AC-02 0 25 20 14 0 42 0 43 23 16
2011 AC 34 24 18 3 6 9 6 68 11 33
2011 AC-01 27 27 18 9 9 10 0 60 20 11
2008 AC 31 36 15 1 3 11 3 78 5 70