2014 Public Service Employee Survey Results by Theme for the Public Service by Question 87. Do you work full-time or part-time?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 30 44 12 9 5 0 0 74 14 171261
2014 Part-time 32 45 12 7 4 0 0 77 11 9090
2011 Full-time 34 41 11 8 5 0 0 76 13 188758
2011 Part-time 37 40 11 7 4 0 0 78 11 8262
2008 Full-time 35 42 11 8 5 0 0 77 12 156795
2008 Part-time 32 44 12 8 4 0 0 76 11 6199

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 66 27 4 1 1 0 0 93 2 171263
2014 Part-time 66 28 4 1 1 0 0 94 2 9091
2011 Full-time 66 28 4 1 1 0 0 94 2 188970
2011 Part-time 65 30 3 1 1 0 0 95 2 8270

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 59 29 8 2 2 0 0 88 4 171145
2014 Part-time 59 30 8 2 1 0 0 89 3 9087
2011 Full-time 58 31 7 2 1 0 0 89 4 188978
2011 Part-time 57 32 8 2 1 0 0 89 3 8273

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 39 40 11 6 4 0 0 79 9 171148
2014 Part-time 42 39 10 5 3 0 0 82 8 9082
2011 Full-time 41 41 9 6 3 0 0 82 9 188990
2011 Part-time 44 39 9 5 3 0 0 83 8 8275
2008 Full-time 42 42 8 6 3 0 0 84 8 157622
2008 Part-time 40 44 8 6 2 0 0 84 8 6229

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 27 35 17 11 8 1 0 63 20 171271
2014 Part-time 36 35 15 9 5 1 0 71 14 9101
2011 Full-time 28 35 18 10 7 1 0 64 18 188802
2011 Part-time 34 35 16 8 5 1 0 70 14 8261

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 27 37 17 12 8 0 0 63 20 171221
2014 Part-time 35 36 14 10 4 1 0 72 14 9101
2011 Full-time 27 38 17 11 7 0 0 65 18 188643
2011 Part-time 34 37 15 9 5 1 0 71 14 8251
2008 Full-time 28 40 15 11 6 0 0 68 18 157540
2008 Part-time 33 41 13 9 4 0 0 75 13 6224

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 28 26 19 13 10 4 1 57 24 171238
2014 Part-time 30 24 18 12 8 6 2 59 22 9098
2011 Full-time 29 27 17 12 10 4 1 59 23 188754
2011 Part-time 30 24 17 12 9 6 2 59 22 8253
2008 Full-time 27 29 17 13 9 5 1 59 23 157515
2008 Part-time 29 27 16 13 8 6 2 60 22 6221
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 42 31 12 7 5 2 1 75 12 171257
2014 Part-time 50 29 10 5 3 2 1 82 8 9098
2011 Full-time 40 32 13 8 6 2 1 74 13 188876
2011 Part-time 48 29 10 6 3 3 1 80 9 8273
2008 Full-time 38 31 13 8 7 3 1 72 16 157619
2008 Part-time 45 32 10 6 3 2 1 80 10 6223

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 39 34 11 9 6 1 0 74 15 171247
2014 Part-time 47 32 9 7 3 1 0 80 10 9100
2011 Full-time 37 35 11 10 6 1 0 73 16 188757
2011 Part-time 44 34 9 7 4 1 0 79 11 8263
2008 Full-time 35 34 11 10 8 1 0 71 18 157566
2008 Part-time 41 34 10 8 5 1 1 77 13 6214

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 46 30 11 7 6 0 0 76 13 171178
2014 Part-time 55 27 8 5 3 0 0 83 9 9090

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 24 33 17 10 8 8 0 61 20 171178
2014 Part-time 32 31 14 7 4 11 1 71 12 9075
2011 Full-time 22 31 19 11 10 7 0 57 22 188793
2011 Part-time 28 30 17 8 6 10 1 66 15 8260

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 20 31 19 15 12 3 0 53 27 171173
2014 Part-time 29 31 17 11 7 5 1 63 19 9085
2011 Full-time 19 31 19 14 13 2 0 52 28 188657
2011 Part-time 26 32 18 10 9 4 1 61 20 8260
2008 Full-time 20 33 18 14 13 3 0 55 27 157562
2008 Part-time 27 33 16 11 7 4 1 64 19 6216

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 14 28 21 18 13 5 0 44 34 171120
2014 Part-time 21 28 19 14 8 8 1 54 24 9082
2011 Full-time 11 31 21 19 13 6 0 44 34 188828
2011 Part-time 17 30 19 15 9 9 1 53 26 8257
2008 Full-time 10 31 20 20 13 6 0 44 35 157529
2008 Part-time 18 30 20 16 7 9 1 53 26 6220

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 17 26 19 16 17 6 0 45 34 171144
2014 Part-time 24 27 17 13 9 9 0 56 25 9088
2011 Full-time 15 29 19 16 15 7 0 47 33 188841
2011 Part-time 21 30 17 13 10 9 0 56 26 8267
2008 Full-time 14 29 18 16 15 8 0 47 33 157576
2008 Part-time 20 30 17 13 9 11 0 57 24 6223

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 14 31 18 19 15 3 0 46 35 171081
2014 Part-time 21 32 17 15 9 5 1 57 25 9089
2011 Full-time 13 33 18 20 14 3 0 47 35 188683
2011 Part-time 19 35 16 16 9 5 0 58 26 8265
2008 Full-time 14 36 16 20 12 2 0 51 33 157549
2008 Part-time 22 37 15 14 7 4 0 62 22 6219

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 24 32 17 13 10 3 1 58 24 171009
2014 Part-time 28 28 16 11 8 6 3 62 21 9067
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 21 35 17 15 11 0 0 56 26 171210
2014 Part-time 28 36 16 13 8 0 0 64 20 9087
2011 Full-time 21 37 16 14 11 0 0 59 25 189009
2011 Part-time 27 37 15 12 7 1 0 65 20 8281

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 11 22 19 19 16 12 2 38 40 171218
2014 Part-time 14 21 17 16 10 18 4 45 33 9097

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 36 36 12 9 6 1 0 72 15 171279
2014 Part-time 43 33 11 7 4 1 1 78 11 9096
2011 Full-time 33 37 13 10 7 0 0 70 17 188931
2011 Part-time 38 37 11 8 5 1 1 76 12 8272
2008 Full-time 31 36 13 11 9 1 1 67 20 157623
2008 Part-time 35 36 12 9 6 1 1 73 16 6222

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 40 34 12 5 4 4 1 78 9 171210
2014 Part-time 45 32 10 3 2 5 3 83 6 9096
2011 Full-time 39 32 13 6 5 4 1 75 11 188598
2011 Part-time 45 30 11 4 3 5 2 81 8 8258
2008 Full-time 36 31 13 7 6 6 1 73 13 157446
2008 Part-time 39 30 12 5 4 7 3 76 11 6215

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 26 36 15 10 6 3 5 67 18 39740
2014 Part-time 20 36 15 11 5 3 9 64 18 516

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 25 39 13 14 7 2 1 65 22 171255
2014 Part-time 32 38 11 11 4 2 1 73 16 9103
2011 Full-time 26 37 13 14 8 2 1 64 22 189027
2011 Part-time 31 38 12 10 5 3 1 72 15 8277
2008 Full-time 26 37 12 14 8 2 1 65 22 157625
2008 Part-time 30 39 12 11 5 3 1 71 17 6222

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 24 28 16 13 11 7 1 57 26 171238
2014 Part-time 26 27 14 11 7 12 3 63 21 9100
2011 Full-time 26 27 15 13 12 6 1 57 27 188851
2011 Part-time 28 27 14 10 8 12 2 63 21 8273
2008 Full-time 27 28 14 13 11 7 1 59 25 157565
2008 Part-time 28 29 13 11 7 11 2 65 20 6221

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 24 39 12 16 9 0 0 63 25 171178
2014 Part-time 31 41 10 13 5 0 1 72 18 9094
2011 Full-time 27 41 12 12 6 0 1 68 19 188849
2011 Part-time 32 40 10 10 4 0 3 75 15 8269
2008 Full-time 25 42 13 13 7 0 1 67 20 157634
2008 Part-time 27 41 12 12 5 0 3 70 18 6226

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 39 39 11 7 4 0 0 78 11 171253
2014 Part-time 36 39 13 7 4 0 0 76 11 9092
2011 Full-time 43 37 11 6 4 0 0 79 10 188797
2011 Part-time 41 35 13 7 4 0 0 76 11 8278
2008 Full-time 38 41 11 7 4 0 0 79 10 157653
2008 Part-time 33 41 13 8 5 0 0 74 13 6230

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 45 38 8 6 3 0 0 82 10 171165
2014 Part-time 43 38 9 6 3 0 0 82 9 9089
2011 Full-time 46 39 7 5 3 0 0 85 8 188904
2011 Part-time 43 37 9 6 4 0 0 81 10 8273
2008 Full-time 43 42 7 5 3 0 0 85 8 157696
2008 Part-time 38 41 10 7 3 0 0 80 10 6228

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 19 31 17 16 13 2 0 52 31 171194
2014 Part-time 23 31 16 13 9 6 3 59 23 9098
2011 Full-time 21 33 17 15 12 2 0 55 27 188876
2011 Part-time 23 31 17 12 9 5 3 59 23 8269
2008 Full-time 19 35 17 15 11 1 0 55 27 157576
2008 Part-time 22 35 18 12 7 3 2 60 20 6213

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 16 25 15 18 22 2 2 42 42 171238
2014 Part-time 18 23 15 16 16 4 9 47 36 9099
2011 Full-time 15 27 15 18 21 2 2 44 40 188837
2011 Part-time 16 24 16 15 16 4 9 46 36 8272
2008 Full-time 16 32 14 16 17 2 2 50 35 157465
2008 Part-time 19 32 15 14 11 4 6 56 28 6222

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 21 40 14 14 10 0 0 62 25 171241
2014 Part-time 21 38 15 15 10 1 1 59 25 9092
2011 Full-time 28 40 13 11 8 0 0 68 20 188840
2011 Part-time 25 35 16 13 8 1 1 62 22 8262

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 27 36 16 12 9 0 0 63 21 171226
2014 Part-time 27 35 16 12 8 0 1 63 21 9091

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 27 38 16 11 7 0 0 65 19 171189
2014 Part-time 33 39 14 9 5 0 1 73 13 9088
2011 Full-time 33 40 13 8 4 1 0 75 12 188713
2011 Part-time 39 40 11 6 3 1 1 80 9 8275

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 36 34 13 10 7 0 1 71 17 171163
2014 Part-time 45 31 11 6 4 1 2 78 11 9083
2011 Full-time 37 36 11 9 6 0 1 74 14 188911
2011 Part-time 44 33 10 7 4 1 2 79 11 8263

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 30 24 11 11 13 2 10 61 27 171207
2014 Part-time 31 21 11 7 8 2 18 66 20 9083
2011 Full-time 31 24 10 12 13 2 9 61 27 188876
2011 Part-time 32 20 11 8 9 3 17 65 21 8269
2008 Full-time 34 24 9 11 12 2 8 64 26 157548
2008 Part-time 35 22 10 7 7 3 16 70 18 6220

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 34 35 18 8 5 0 1 69 13 171263
2014 Part-time 50 30 12 4 2 0 2 82 6 9089
2011 Full-time 33 34 18 8 5 0 1 68 13 188944
2011 Part-time 47 31 12 4 2 0 3 81 7 8270
2008 Full-time 28 35 21 10 6 0 1 63 16 157596
2008 Part-time 39 35 15 5 3 0 2 76 8 6227

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 47 23 9 5 6 3 6 78 13 171258
2014 Part-time 56 20 6 3 4 2 8 85 8 9096
2011 Full-time 43 27 9 7 8 2 4 75 15 188960
2011 Part-time 50 24 8 5 6 2 6 80 12 8269

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Full-time 26 40 34 171255
2014 Part-time 27 38 35 9088
2011 Full-time 27 42 31 189055
2011 Part-time 28 40 32 8279

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Full-time 18 32 30 9 10 45104
2014 Part-time 22 20 17 16 26 2448
2011 Full-time 19 33 31 8 9 51078
2011 Part-time 21 18 22 15 23 2320
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 38 40 12 6 4 1 0 78 10 171195
2014 Part-time 40 40 11 5 2 1 0 81 7 9086
2011 Full-time 37 42 11 6 3 1 0 79 9 188968
2011 Part-time 39 41 11 6 2 1 0 81 8 8279
2008 Full-time 42 39 10 5 3 1 0 82 8 157539
2008 Part-time 40 42 10 5 2 1 0 83 7 6227

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 24 40 18 10 6 2 0 65 17 171265
2014 Part-time 30 40 15 8 3 2 0 73 11 9102
2011 Full-time 24 42 17 10 6 1 0 67 16 188774
2011 Part-time 30 40 15 8 4 2 0 72 12 8271

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 21 36 21 9 5 9 0 62 15 171133
2014 Part-time 27 36 18 6 3 10 1 71 10 9092
2011 Full-time 21 38 20 9 4 8 0 64 14 188675
2011 Part-time 27 37 16 7 3 9 1 71 11 8260

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 12 28 36 16 6 1 2 22 41 170925
2014 Part-time 7 21 33 22 12 1 4 36 29 9065
2011 Full-time 12 28 35 16 7 1 2 23 41 188496
2011 Part-time 7 19 31 22 14 2 5 39 28 8242
2008 Full-time 12 29 35 16 6 1 2 22 42 157348
2008 Part-time 8 21 34 21 11 1 4 34 31 6192

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 14 22 30 19 10 2 2 31 38 170776
2014 Part-time 9 17 26 21 18 3 5 43 29 9062
2011 Full-time 12 21 29 21 12 2 3 35 35 188301
2011 Part-time 10 15 26 21 20 4 5 44 27 8236
2008 Full-time 12 22 29 21 11 2 2 34 36 157082
2008 Part-time 8 17 26 24 17 4 5 45 27 6191

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 21 26 27 14 7 2 3 22 49 170807
2014 Part-time 13 19 26 17 14 3 7 35 36 9054
2011 Full-time 18 25 28 15 8 2 4 24 46 188259
2011 Part-time 12 19 25 17 14 4 8 36 36 8235
2008 Full-time 17 25 30 16 7 2 3 25 44 157086
2008 Part-time 11 20 27 20 12 4 6 36 34 6187

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 9 17 33 25 11 1 3 38 28 170388
2014 Part-time 5 10 26 28 22 2 8 55 17 9036
2011 Full-time 9 17 33 25 12 1 3 38 28 188037
2011 Part-time 6 11 25 26 22 2 8 54 19 8227
2008 Full-time 9 18 34 25 11 1 3 37 28 157023
2008 Part-time 6 11 26 29 20 2 6 53 19 6179

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 21 25 27 14 8 1 3 23 48 170819
2014 Part-time 12 17 24 20 19 2 7 42 31 9057
2011 Full-time 19 24 28 16 9 1 3 26 45 188439
2011 Part-time 11 15 24 20 19 2 8 44 29 8238
2008 Full-time 17 24 28 17 9 1 3 28 43 157056
2008 Part-time 10 16 24 23 19 2 6 45 28 6185

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 11 18 27 24 13 3 4 40 31 170722
2014 Part-time 10 14 22 22 19 5 8 47 28 9054
2011 Full-time 11 18 27 23 14 2 5 40 31 188164
2011 Part-time 10 15 22 20 19 5 8 46 29 8221
2008 Full-time 14 22 27 20 11 2 4 33 38 157214
2008 Part-time 11 19 23 20 17 4 7 41 34 6188

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 18 24 31 14 7 2 3 22 45 170826
2014 Part-time 12 19 29 16 15 4 6 34 34 9060

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 60 33 4 2 1 0 0 93 3 171267
2014 Part-time 64 30 3 1 1 0 0 95 2 9103
2011 Full-time 61 33 4 2 1 0 0 94 3 188865
2011 Part-time 65 29 3 1 1 0 0 95 2 8266

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 41 30 10 10 8 1 0 72 18 171232
2014 Part-time 47 30 8 8 5 1 1 79 13 9093

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 39 40 9 8 4 0 0 79 11 171174
2014 Part-time 48 37 7 6 2 0 0 85 8 9093

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 40 35 14 4 3 4 1 79 7 171161
2014 Part-time 47 32 11 3 2 5 1 84 4 9100

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 38 37 13 6 3 2 0 77 9 171239
2014 Part-time 45 35 10 4 2 3 0 83 7 9101
2011 Full-time 30 39 16 7 5 3 0 71 12 188771
2011 Part-time 38 36 12 6 3 3 0 77 10 8262

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 42 37 11 6 4 0 0 79 10 171143
2014 Part-time 53 33 7 4 2 0 0 87 6 9089
2011 Full-time 37 39 12 7 5 0 0 76 12 188527
2011 Part-time 47 35 9 5 3 1 0 83 8 8246
2008 Full-time 33 40 12 8 6 0 0 74 14 157524
2008 Part-time 43 38 10 6 3 0 0 82 9 6215

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 28 32 15 10 8 4 3 64 20 171247
2014 Part-time 33 29 14 8 5 6 6 69 15 9104

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 37 41 11 4 2 3 1 82 7 171188
2014 Part-time 40 39 10 3 1 5 1 84 5 9098
2011 Full-time 35 40 13 5 2 3 1 78 8 188700
2011 Part-time 37 39 12 5 2 5 1 81 7 8256

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 36 38 11 7 4 3 1 77 12 171217
2014 Part-time 38 35 10 7 4 4 2 78 11 9097
2011 Full-time 35 36 12 8 5 4 1 74 14 188619
2011 Part-time 36 34 10 8 5 5 2 75 14 8253
2008 Full-time 31 36 12 10 7 4 1 70 17 157544
2008 Part-time 31 33 11 11 6 6 2 70 18 6225

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 24 34 20 10 6 5 1 62 17 171194
2014 Part-time 24 32 19 10 5 7 2 61 18 9102
2011 Full-time 19 35 21 12 7 5 1 57 20 188759
2011 Part-time 18 32 20 12 6 9 3 57 20 8265

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 16 24 18 16 16 9 2 45 35 171206
2014 Part-time 20 24 17 13 10 11 4 52 28 9096
2011 Full-time 14 23 18 16 15 10 3 43 36 188863
2011 Part-time 18 23 18 13 10 13 5 50 28 8268

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 31 47 5 12 5 0 0 78 16 171252
2014 Part-time 41 44 4 8 3 0 0 85 11 9085
2011 Full-time 35 46 5 10 4 0 0 82 14 188985
2011 Part-time 44 43 3 7 2 0 0 87 10 8288
2008 Full-time 36 46 4 10 4 0 0 82 13 157625
2008 Part-time 42 44 4 7 3 0 0 86 10 6223

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 39 35 7 11 7 0 0 75 18 171138
2014 Part-time 46 34 6 9 4 0 1 81 13 9086
2011 Full-time 39 37 8 10 6 0 0 77 15 188575
2011 Part-time 43 35 7 9 4 0 1 79 13 8259

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 41 38 9 8 3 0 0 80 11 171118
2014 Part-time 47 36 8 7 3 0 1 83 9 9086

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 67 23 4 3 1 1 1 91 4 171216
2014 Part-time 75 18 3 2 1 0 1 94 3 9096
2011 Full-time 71 20 4 3 1 1 1 92 4 188960
2011 Part-time 77 16 2 2 1 0 1 95 3 8278
2008 Full-time 71 20 3 3 1 0 1 92 4 157443
2008 Part-time 75 18 2 2 1 0 1 94 4 6222

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 64 20 5 6 3 0 1 85 9 171164
2014 Part-time 69 17 4 4 2 0 3 89 7 9088
2011 Full-time 66 18 5 6 3 0 1 86 9 188875
2011 Part-time 72 15 3 4 2 0 3 90 7 8281
2008 Full-time 67 18 5 6 3 0 1 86 9 157504
2008 Part-time 70 16 4 5 2 0 2 88 8 6221

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 70 15 5 4 3 0 3 88 7 171250
2014 Part-time 74 12 4 3 2 0 4 91 5 9103
2011 Full-time 68 15 5 4 3 0 4 87 7 188793
2011 Part-time 73 13 4 3 2 1 4 90 6 8264
2008 Full-time 66 14 5 4 4 1 6 86 9 157581
2008 Part-time 68 12 4 4 3 1 8 88 7 6220

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 77 12 4 2 2 0 3 92 4 171217
2014 Part-time 81 10 2 1 1 0 3 95 3 9097
2011 Full-time 77 12 4 2 2 0 3 92 4 188807
2011 Part-time 82 10 2 1 1 0 3 95 3 8272
2008 Full-time 78 8 3 2 3 0 6 92 5 157486
2008 Part-time 80 8 2 2 2 0 5 94 4 6218

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 58 21 8 4 2 2 5 84 7 171234
2014 Part-time 63 16 6 3 2 2 7 88 5 9099

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 64 20 6 2 2 3 3 90 4 171207
2014 Part-time 69 16 4 2 1 3 4 91 4 9103
2011 Full-time 66 19 6 2 1 2 3 89 4 188808
2011 Part-time 70 16 4 2 1 2 5 92 3 8261
2008 Full-time 67 18 6 2 1 2 3 89 4 157608
2008 Part-time 68 16 5 2 2 3 4 90 4 6221

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Full-time 19 81 170983
2014 Part-time 13 87 9089

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 50 31148
2014 Part-time 52 1169

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 63 31148
2014 Part-time 55 1169

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 7 31148
2014 Part-time 3 1169

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 4 31148
2014 Part-time 2 1169

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 5 31148
2014 Part-time 3 1169

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 8 31148
2014 Part-time 15 1169

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 4 31148
2014 Part-time 3 1169

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 40 31181
2014 Part-time 35 1168

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 40 31181
2014 Part-time 36 1168

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 43 31181
2014 Part-time 36 1168

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 41 31181
2014 Part-time 34 1168

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 29 31181
2014 Part-time 23 1168

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 58 31181
2014 Part-time 56 1168

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 36 31181
2014 Part-time 28 1168

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 2 31181
2014 Part-time 1 1168

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 9 31181
2014 Part-time 10 1168

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 13 31181
2014 Part-time 13 1168

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 47 31181
2014 Part-time 38 1168

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 29 31181
2014 Part-time 26 1168

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 14 31181
2014 Part-time 13 1168

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 51 31170
2014 Part-time 52 1168

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 30 31170
2014 Part-time 25 1168

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 10 31170
2014 Part-time 7 1168

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 21 31170
2014 Part-time 18 1168

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 12 31170
2014 Part-time 9 1168

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 7 31170
2014 Part-time 6 1168

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 16 31170
2014 Part-time 16 1168

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 11 31170
2014 Part-time 11 1168

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 25 31170
2014 Part-time 26 1168

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 13 28962
2014 Part-time 14 1088

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 16 28962
2014 Part-time 22 1088

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 11 28962
2014 Part-time 12 1088

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 8 28962
2014 Part-time 7 1088

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 10 28962
2014 Part-time 11 1088

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 11 28962
2014 Part-time 8 1088

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 11 28962
2014 Part-time 7 1088

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 8 28962
2014 Part-time 11 1088

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 11 28962
2014 Part-time 11 1088

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 25 28962
2014 Part-time 23 1088

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 9 28962
2014 Part-time 9 1088

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 45 28962
2014 Part-time 40 1088

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 2 28962
2014 Part-time 1 1088

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 54 28962
2014 Part-time 45 1088

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 13 28962
2014 Part-time 15 1088

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 16 19 20 8 8 24 6 50 22 171223
2014 Part-time 18 17 16 5 4 30 10 57 16 9097

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 26 30 19 7 6 11 1 64 15 171160
2014 Part-time 30 30 15 5 3 15 2 72 9 9096
2011 Full-time 31 36 16 7 4 6 0 71 12 188716
2011 Part-time 37 33 13 5 2 8 1 77 8 8248

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Full-time 8 92 170904
2014 Part-time 6 94 9096

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 36 13287
2014 Part-time 36 487

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 80 13287
2014 Part-time 73 487

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 4 13287
2014 Part-time 2 487

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 3 13287
2014 Part-time 2 487

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 7 13287
2014 Part-time 3 487

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 7 13287
2014 Part-time 15 487

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 9 13287
2014 Part-time 7 487

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 20 13279
2014 Part-time 18 488

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 17 13279
2014 Part-time 13 488

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 12 13279
2014 Part-time 11 488

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 5 13279
2014 Part-time 7 488

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 23 13279
2014 Part-time 19 488

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 24 13279
2014 Part-time 19 488

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 3 13279
2014 Part-time 3 488

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 7 13279
2014 Part-time 5 488

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 16 13279
2014 Part-time 18 488

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 16 13279
2014 Part-time 22 488

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 1 13279

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 30 13279
2014 Part-time 28 488

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 28 13290
2014 Part-time 31 487

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 16 13290
2014 Part-time 14 487

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 6 13290
2014 Part-time 5 487

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 19 13290
2014 Part-time 21 487

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 6 13290
2014 Part-time 4 487

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 7 13290
2014 Part-time 8 487

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 10 13290
2014 Part-time 7 487

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 9 13290
2014 Part-time 8 487

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 48 13290
2014 Part-time 47 487

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 6 12339
2014 Part-time 9 441

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 11 12339
2014 Part-time 18 441

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 4 12339
2014 Part-time 5 441

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 3 12339
2014 Part-time 2 441

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 3 12339
2014 Part-time 4 441

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 5 12339
2014 Part-time 6 441

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 8 12339
2014 Part-time 7 441

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 9 12339
2014 Part-time 13 441

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 10 12339
2014 Part-time 10 441

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 23 12339
2014 Part-time 21 441

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 9 12339
2014 Part-time 9 441

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 45 12339
2014 Part-time 37 441

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 2 12339

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 65 12339
2014 Part-time 58 441

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 13 12339
2014 Part-time 13 441

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 16 18 21 4 3 31 7 55 11 171185
2014 Part-time 19 16 17 2 2 34 10 62 7 9094

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 28 30 19 4 3 14 1 69 9 171099
2014 Part-time 33 28 15 3 2 17 3 76 5 9095
2011 Full-time 35 36 14 4 3 8 0 77 7 188718
2011 Part-time 41 33 12 3 1 9 1 82 5 8272

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Full-time 15 85 170877
2014 Part-time 18 82 9073

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Full-time 77 23 25599
2014 Part-time 84 16 1678

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 49 33 6 8 4 0 0 82 11 19922
2014 Part-time 56 30 5 6 2 0 0 87 8 1432

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 27 51 10 5 2 1 4 82 7 171229
2014 Part-time 18 42 12 9 4 5 11 71 15 9107
2011 Full-time 26 52 10 6 2 1 4 82 8 188807
2011 Part-time 17 43 12 10 4 3 11 70 16 8262
2008 Full-time 25 49 10 7 3 1 4 79 10 157756
2008 Part-time 15 39 11 11 6 5 12 66 20 6228

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 10 24 23 10 7 19 8 46 22 171182
2014 Part-time 9 20 20 8 5 22 16 48 20 9107
2011 Full-time 10 26 23 10 6 18 6 48 22 188746
2011 Part-time 10 22 20 8 5 21 13 49 21 8264

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 36 34 12 4 2 8 5 79 7 171227
2014 Part-time 32 28 11 3 1 13 11 80 5 9103
2011 Full-time 36 34 12 4 2 8 4 79 8 188864
2011 Part-time 32 29 11 3 1 13 10 80 6 8266
2008 Full-time 33 36 12 4 2 8 5 79 7 157638
2008 Part-time 29 32 10 2 1 14 12 82 5 6226

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 27 32 15 6 4 11 5 70 12 171107
2014 Part-time 25 27 14 4 2 16 12 72 8 9092
2011 Full-time 27 33 15 6 4 10 4 71 12 188544
2011 Part-time 25 29 13 4 2 16 10 73 9 8242
2008 Full-time 29 34 14 8 5 7 4 71 14 157598
2008 Part-time 29 30 11 5 2 10 12 76 9 6223