2014 Public Service Employee Survey Results by Theme for the Public Service by Question 37. Are you a supervisor?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 36 44 9 7 4 0 0 80 11 40287
2014 Non-supervisor 28 44 13 9 6 0 0 72 15 140662
2011 Supervisor 41 41 8 6 3 0 0 82 9 46609
2011 Non-supervisor 33 41 12 8 6 0 0 74 14 151331
2008 Supervisor 43 41 8 6 3 0 0 84 9 37037
2008 Non-supervisor 33 42 12 8 5 0 0 75 13 125897

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 72 24 3 1 1 0 0 96 2 40285
2014 Non-supervisor 64 28 5 1 1 0 0 93 3 140664
2011 Supervisor 71 25 2 1 1 0 0 96 1 46645
2011 Non-supervisor 64 29 4 1 1 0 0 93 2 151516

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 65 26 5 2 1 0 0 92 3 40262
2014 Non-supervisor 57 30 8 3 2 0 0 87 4 140567
2011 Supervisor 64 29 5 2 1 0 0 93 3 46653
2011 Non-supervisor 56 32 8 3 1 0 0 88 4 151517

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 44 39 9 5 2 0 0 83 8 40260
2014 Non-supervisor 38 40 12 6 4 0 0 78 10 140569
2011 Supervisor 46 41 7 5 2 0 0 87 6 46670
2011 Non-supervisor 40 41 10 6 3 0 0 81 9 151511
2008 Supervisor 48 40 6 4 2 0 0 88 6 37173
2008 Non-supervisor 40 42 9 6 3 0 0 82 9 126620

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 30 36 16 11 7 0 0 66 18 40204
2014 Non-supervisor 27 35 17 11 8 1 0 63 20 140264
2011 Supervisor 31 36 17 10 6 1 0 67 16 46625
2011 Non-supervisor 27 35 19 10 7 1 0 63 18 151357

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 29 37 15 12 6 0 0 67 18 40198
2014 Non-supervisor 26 36 17 12 8 0 0 63 20 140217
2011 Supervisor 30 39 15 11 6 0 0 69 17 46585
2011 Non-supervisor 26 38 17 11 7 0 0 64 19 151226
2008 Supervisor 31 40 13 11 5 0 0 71 16 37148
2008 Non-supervisor 27 40 15 11 7 0 0 67 18 126557

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 32 26 18 12 8 3 1 61 21 40192
2014 Non-supervisor 27 26 19 13 11 5 1 56 25 140241
2011 Supervisor 33 27 17 11 8 3 1 63 20 46607
2011 Non-supervisor 28 26 18 12 10 5 1 58 24 151322
2008 Supervisor 32 30 16 11 7 3 1 64 19 37143
2008 Non-supervisor 26 29 17 13 9 5 1 58 24 126537
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 43 32 12 7 5 1 0 76 12 40294
2014 Non-supervisor 42 31 12 7 5 2 1 75 12 140670
2011 Supervisor 42 33 12 8 5 1 0 75 13 46620
2011 Non-supervisor 40 31 13 7 6 2 1 73 13 151448
2008 Supervisor 39 33 12 8 6 2 0 73 15 37169
2008 Non-supervisor 38 31 13 8 7 3 1 71 16 126618

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 42 35 9 8 5 0 0 77 13 40295
2014 Non-supervisor 39 34 11 9 6 1 0 74 15 140662
2011 Supervisor 40 36 9 9 5 0 0 76 14 46601
2011 Non-supervisor 37 35 11 10 6 1 0 72 17 151332
2008 Supervisor 37 36 9 10 7 0 0 74 17 37151
2008 Non-supervisor 35 34 11 10 8 1 0 70 19 126573

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 47 31 10 7 5 0 0 78 11 40270
2014 Non-supervisor 46 29 11 7 6 0 0 76 13 140605

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 28 37 15 11 6 4 0 68 17 40260
2014 Non-supervisor 23 31 17 10 8 9 0 60 20 140467
2011 Supervisor 26 34 16 11 8 4 0 63 20 46618
2011 Non-supervisor 21 30 19 11 10 8 1 56 23 151350

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 24 35 17 14 9 1 0 59 23 40259
2014 Non-supervisor 20 30 20 15 12 3 0 52 28 140464
2011 Supervisor 21 35 17 15 11 1 0 57 26 46595
2011 Non-supervisor 19 30 20 14 14 3 0 51 29 151238
2008 Supervisor 23 35 16 14 10 1 0 59 25 37171
2008 Non-supervisor 20 32 19 13 13 3 0 54 27 126547

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 14 34 20 20 11 2 0 48 32 40254
2014 Non-supervisor 14 27 21 18 14 6 0 44 34 140395
2011 Supervisor 11 35 19 21 12 2 0 47 33 46634
2011 Non-supervisor 11 30 21 18 13 7 0 44 33 151364
2008 Supervisor 10 36 18 22 12 2 0 47 35 37153
2008 Non-supervisor 11 30 20 19 13 7 0 44 35 126535

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 20 30 18 15 13 3 0 52 29 40252
2014 Non-supervisor 16 25 19 15 17 7 0 44 35 140430
2011 Supervisor 18 32 18 16 12 4 0 52 29 46631
2011 Non-supervisor 14 28 19 15 16 8 0 46 34 151395
2008 Supervisor 17 33 17 16 12 5 0 53 29 37167
2008 Non-supervisor 13 28 18 16 15 9 0 45 34 126575

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 15 36 17 19 12 1 0 52 31 40245
2014 Non-supervisor 14 30 19 19 15 3 0 45 35 140367
2011 Supervisor 13 37 16 20 12 1 0 51 32 46595
2011 Non-supervisor 13 32 18 19 14 3 0 47 35 151268
2008 Supervisor 15 40 15 20 10 1 0 55 30 37170
2008 Non-supervisor 14 35 16 20 12 3 0 50 33 126540

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 31 35 14 12 8 1 1 66 20 40241
2014 Non-supervisor 22 31 18 13 11 4 1 56 25 140273
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 24 37 16 14 9 0 0 61 23 40282
2014 Non-supervisor 21 34 17 15 12 0 0 55 27 140610
2011 Supervisor 22 40 15 14 9 0 0 63 23 46656
2011 Non-supervisor 21 37 16 14 11 0 0 58 26 151555

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 14 33 17 19 12 3 2 50 32 40298
2014 Non-supervisor 10 18 19 18 16 15 3 34 42 140628

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 35 38 12 9 6 0 0 74 15 40305
2014 Non-supervisor 36 35 12 9 6 1 0 72 15 140682
2011 Supervisor 33 38 12 10 6 0 0 72 16 46623
2011 Non-supervisor 33 36 13 10 7 1 0 70 17 151499
2008 Supervisor 29 38 13 12 8 0 0 68 20 37166
2008 Non-supervisor 31 35 13 11 9 1 1 67 20 126623

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 42 35 11 5 3 2 1 80 9 40286
2014 Non-supervisor 40 33 12 5 4 5 1 78 9 140631
2011 Supervisor 42 33 12 6 4 2 1 77 11 46574
2011 Non-supervisor 39 31 13 6 5 4 1 75 11 151197
2008 Supervisor 39 33 12 7 5 3 1 75 13 37133
2008 Non-supervisor 36 31 13 7 6 6 2 72 13 126473

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 26 36 15 10 6 3 5 67 18 40271

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 28 43 10 13 5 0 1 72 17 40295
2014 Non-supervisor 24 37 14 14 7 2 1 64 22 140673
2011 Supervisor 30 40 10 13 6 0 0 72 18 46671
2011 Non-supervisor 25 36 14 14 8 2 1 63 23 151555
2008 Supervisor 31 41 10 12 5 0 1 73 17 37163
2008 Non-supervisor 25 36 13 14 8 2 1 63 23 126628

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 37 33 12 10 6 2 1 72 16 40296
2014 Non-supervisor 20 27 17 14 12 9 2 53 29 140650
2011 Supervisor 40 30 11 10 7 2 1 72 17 46630
2011 Non-supervisor 22 26 16 14 13 8 1 53 29 151414
2008 Supervisor 40 32 10 9 6 2 1 74 16 37159
2008 Non-supervisor 23 27 15 14 12 8 1 55 28 126570

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 27 40 11 14 7 0 0 67 21 40279
2014 Non-supervisor 23 39 12 16 9 0 0 62 25 140590
2011 Supervisor 31 41 12 10 4 0 1 73 15 46610
2011 Non-supervisor 26 41 12 13 7 0 1 67 20 151433
2008 Supervisor 28 43 13 11 4 0 1 72 15 37177
2008 Non-supervisor 24 42 13 14 7 0 1 66 21 126624

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 49 37 7 5 2 0 0 86 7 40289
2014 Non-supervisor 36 39 12 7 4 0 0 76 12 140653
2011 Supervisor 52 35 7 4 2 0 0 87 6 46607
2011 Non-supervisor 40 37 12 7 4 0 0 77 11 151389
2008 Supervisor 49 39 7 4 2 0 0 88 6 37177
2008 Non-supervisor 35 41 12 7 4 0 0 76 12 126644

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 55 35 5 4 2 0 0 90 5 40274
2014 Non-supervisor 42 38 9 7 4 0 0 80 11 140577
2011 Supervisor 56 36 4 3 1 0 0 92 4 46625
2011 Non-supervisor 42 39 8 6 4 0 0 82 10 151471
2008 Supervisor 53 39 4 3 1 0 0 92 4 37195
2008 Non-supervisor 40 42 8 6 4 0 0 83 9 126669

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 22 36 16 16 10 1 0 58 26 40210
2014 Non-supervisor 19 30 18 16 14 3 1 50 31 140269
2011 Supervisor 23 37 15 14 9 1 0 61 23 46620
2011 Non-supervisor 20 32 17 15 13 2 1 54 29 151447
2008 Supervisor 22 39 16 14 8 1 0 62 23 37161
2008 Non-supervisor 19 34 18 15 12 2 0 54 28 126572

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 21 29 14 16 16 1 2 52 33 40222
2014 Non-supervisor 14 23 16 18 24 3 3 40 44 140296
2011 Supervisor 20 31 14 16 16 1 2 53 33 46620
2011 Non-supervisor 14 25 16 18 23 2 2 41 43 151415
2008 Supervisor 21 35 13 15 14 1 2 57 29 37146
2008 Non-supervisor 15 32 14 17 18 2 2 49 36 126486

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 30 44 9 11 6 0 0 74 17 40290
2014 Non-supervisor 19 39 15 15 11 0 0 58 27 140635
2011 Supervisor 38 41 8 8 5 0 0 79 13 46620
2011 Non-supervisor 25 39 14 13 9 0 0 64 22 151395

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 35 37 12 10 6 0 0 73 15 40289
2014 Non-supervisor 25 35 17 13 10 0 0 61 22 140619

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 32 37 13 11 6 0 0 69 17 40277
2014 Non-supervisor 26 38 16 11 7 0 0 65 19 140594
2011 Supervisor 36 41 11 8 3 0 0 77 12 46583
2011 Non-supervisor 33 40 13 8 4 1 1 74 12 151314

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 35 35 12 11 7 0 0 70 18 40277
2014 Non-supervisor 37 34 13 9 7 0 1 71 16 140565
2011 Supervisor 36 38 10 10 5 0 0 74 16 46643
2011 Non-supervisor 38 36 11 8 6 1 1 75 14 151450

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 27 23 9 13 15 1 12 57 32 40284
2014 Non-supervisor 31 24 12 10 12 2 10 62 25 140599
2011 Supervisor 26 24 9 14 15 1 12 57 33 46637
2011 Non-supervisor 32 24 10 11 12 2 9 63 25 151429
2008 Supervisor 29 23 7 14 16 1 11 59 33 37171
2008 Non-supervisor 35 25 9 10 11 2 8 66 23 126538

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 19 33 23 14 10 0 1 52 24 40294
2014 Non-supervisor 39 35 16 5 3 0 1 75 9 140658
2011 Supervisor 18 32 24 15 10 0 1 51 25 46644
2011 Non-supervisor 38 35 16 6 3 0 1 74 9 151486
2008 Supervisor 14 30 26 18 11 0 0 45 29 37178
2008 Non-supervisor 32 36 19 8 4 0 1 69 12 126586

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 46 25 9 5 5 2 7 78 12 40297
2014 Non-supervisor 48 23 9 5 7 3 6 78 13 140671
2011 Supervisor 42 28 9 7 6 2 6 76 14 46646
2011 Non-supervisor 44 26 9 7 8 2 4 75 16 151500

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Supervisor 30 39 32 40202
2014 Non-supervisor 25 41 34 140258
2011 Supervisor 30 42 29 46663
2011 Non-supervisor 26 42 32 151601

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Supervisor 22 33 31 8 6 12183
2014 Non-supervisor 17 31 29 10 12 35394
2011 Supervisor 24 32 31 7 6 13952
2011 Non-supervisor 17 32 31 8 11 39697
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 46 39 8 5 2 0 0 85 7 40276
2014 Non-supervisor 35 41 13 6 4 1 0 77 10 140601
2011 Supervisor 44 41 8 5 2 0 0 85 7 46655
2011 Non-supervisor 35 42 12 6 4 1 0 78 10 151518
2008 Supervisor 50 37 7 4 2 0 0 87 6 37155
2008 Non-supervisor 40 40 10 5 3 1 0 81 9 126551

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 26 43 15 11 5 1 0 69 16 40264
2014 Non-supervisor 24 40 19 10 6 2 0 65 16 140506
2011 Supervisor 25 44 14 11 5 1 0 69 17 46602
2011 Non-supervisor 24 41 17 10 6 2 0 66 16 151362

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 23 40 19 9 4 5 0 66 14 40233
2014 Non-supervisor 20 35 21 8 5 10 0 61 15 140393
2011 Supervisor 22 42 18 10 4 5 0 67 14 46574
2011 Non-supervisor 21 37 20 8 4 9 0 64 14 151275

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 13 32 37 13 4 0 1 17 46 40232
2014 Non-supervisor 11 27 35 17 7 1 2 25 39 140354
2011 Supervisor 14 33 36 12 4 0 1 16 47 46579
2011 Non-supervisor 11 26 34 17 8 1 3 26 38 151063
2008 Supervisor 14 35 36 12 3 0 1 15 49 37140
2008 Non-supervisor 11 27 35 17 7 1 2 25 39 126336

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 14 25 32 19 8 1 1 27 40 40207
2014 Non-supervisor 13 21 29 20 12 3 3 33 36 140229
2011 Supervisor 13 24 32 20 9 1 2 30 38 46558
2011 Non-supervisor 12 19 28 22 13 3 4 37 33 150883
2008 Supervisor 14 25 31 20 8 1 1 28 40 37097
2008 Non-supervisor 12 20 28 22 12 2 3 36 34 126117

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 27 29 27 11 4 0 1 16 57 40228
2014 Non-supervisor 19 24 27 15 8 2 4 25 46 140228
2011 Supervisor 23 29 29 13 5 0 1 18 53 46549
2011 Non-supervisor 17 23 28 16 9 2 5 27 43 150856
2008 Supervisor 21 28 31 14 5 0 1 19 50 37096
2008 Non-supervisor 16 23 29 17 8 2 4 27 42 126114

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 13 25 37 18 5 0 1 24 38 40142
2014 Non-supervisor 8 15 32 27 13 1 4 43 24 139881
2011 Supervisor 13 25 37 18 5 0 1 24 38 46483
2011 Non-supervisor 8 15 31 27 14 1 4 43 24 150681
2008 Supervisor 13 26 38 18 5 0 1 23 39 37109
2008 Non-supervisor 8 16 32 27 13 1 3 42 25 126031

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 29 32 26 9 3 0 1 12 62 40243
2014 Non-supervisor 18 23 27 16 10 1 4 28 44 140232
2011 Supervisor 27 31 28 10 4 0 1 13 59 46592
2011 Non-supervisor 16 22 28 18 11 1 4 31 40 150993
2008 Supervisor 24 32 28 11 4 0 1 14 57 37123
2008 Non-supervisor 14 22 28 19 12 1 4 33 38 126055

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 12 20 32 24 9 1 2 34 34 40206
2014 Non-supervisor 11 17 26 24 15 3 5 42 30 140165
2011 Supervisor 12 21 32 23 9 1 2 33 34 46526
2011 Non-supervisor 11 17 25 23 15 3 6 42 30 150766
2008 Supervisor 17 26 31 18 7 0 2 25 44 37132
2008 Non-supervisor 13 20 25 21 13 3 5 36 36 126211

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 23 29 32 11 4 1 1 15 53 40238
2014 Non-supervisor 16 23 31 15 9 3 4 25 42 140240

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 65 31 2 1 0 0 0 96 2 40298
2014 Non-supervisor 59 33 4 2 1 0 0 93 3 140683
2011 Supervisor 64 32 2 1 0 0 0 96 2 46622
2011 Non-supervisor 60 33 4 2 1 0 0 93 3 151421

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 50 31 7 7 4 0 0 82 11 40289
2014 Non-supervisor 39 30 10 11 8 1 0 70 19 140647

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 42 42 7 6 2 0 0 84 9 40289
2014 Non-supervisor 39 39 10 8 4 0 0 79 12 140587

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 45 36 12 3 2 3 0 83 5 40183
2014 Non-supervisor 39 34 14 4 3 5 1 78 7 140194

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 43 39 11 4 2 1 0 82 7 40208
2014 Non-supervisor 37 37 13 6 4 3 0 76 10 140244
2011 Supervisor 35 41 13 6 3 2 0 77 9 46610
2011 Non-supervisor 29 38 16 7 5 3 0 70 13 151336

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 46 36 9 5 3 0 0 83 8 40177
2014 Non-supervisor 41 37 11 6 4 0 0 78 10 140163
2011 Supervisor 40 39 11 6 4 0 0 80 10 46537
2011 Non-supervisor 36 39 13 7 5 1 0 75 12 151151
2008 Supervisor 36 41 11 7 4 0 0 78 11 37148
2008 Non-supervisor 33 40 13 8 6 1 0 73 14 126531

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 33 38 12 9 5 1 1 73 15 40301
2014 Non-supervisor 27 30 16 11 9 4 3 62 21 140659

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 43 41 9 4 1 1 0 86 5 40233
2014 Non-supervisor 36 41 12 5 2 4 1 81 7 140340
2011 Supervisor 39 41 11 5 2 2 0 82 7 46599
2011 Non-supervisor 34 40 14 6 3 4 1 77 8 151274

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 46 36 8 5 3 1 0 84 8 40230
2014 Non-supervisor 34 38 12 8 5 3 1 75 13 140368
2011 Supervisor 43 35 9 6 4 2 0 80 10 46595
2011 Non-supervisor 32 36 12 9 6 4 1 72 15 151195
2008 Supervisor 40 36 10 8 4 2 1 78 12 37162
2008 Non-supervisor 28 36 13 10 7 5 1 68 19 126547

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 34 37 15 8 4 2 1 73 12 40224
2014 Non-supervisor 21 33 21 11 7 5 1 59 19 140349
2011 Supervisor 26 40 17 10 5 3 1 68 15 46615
2011 Non-supervisor 16 33 22 12 8 6 2 54 22 151328

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 21 26 17 15 12 6 3 51 30 40236
2014 Non-supervisor 15 24 18 16 16 9 2 44 36 140336
2011 Supervisor 18 25 18 15 12 8 4 48 31 46617
2011 Non-supervisor 14 23 18 16 16 11 2 42 37 151427

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 31 48 5 12 5 0 0 79 16 40288
2014 Non-supervisor 32 46 6 11 5 0 0 78 16 140647
2011 Supervisor 37 46 4 10 3 0 0 83 13 46650
2011 Non-supervisor 35 46 5 10 4 0 0 82 14 151541
2008 Supervisor 38 46 4 9 3 0 0 84 12 37174
2008 Non-supervisor 36 46 5 10 4 0 0 82 13 126614

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 45 33 6 10 6 0 0 78 16 40274
2014 Non-supervisor 38 36 8 11 7 0 0 74 18 140549
2011 Supervisor 45 35 6 8 5 0 0 80 13 46557
2011 Non-supervisor 38 38 8 10 6 0 0 76 16 151196

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 50 36 7 5 2 0 0 86 7 40250
2014 Non-supervisor 39 39 10 8 4 0 0 79 12 140552

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 68 23 4 3 1 0 1 92 4 40283
2014 Non-supervisor 68 22 4 3 1 1 1 91 4 140625
2011 Supervisor 71 21 3 3 1 0 1 92 4 46645
2011 Non-supervisor 71 20 4 3 1 1 1 92 4 151514
2008 Supervisor 71 20 3 3 1 0 1 92 4 37130
2008 Non-supervisor 71 20 3 3 1 0 1 92 4 126475

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 62 21 5 7 3 0 1 84 11 40275
2014 Non-supervisor 64 20 5 5 3 0 2 86 9 140576
2011 Supervisor 65 19 5 7 3 0 1 85 11 46630
2011 Non-supervisor 67 18 5 6 3 0 2 86 9 151442
2008 Supervisor 65 19 4 7 4 0 1 85 11 37155
2008 Non-supervisor 67 18 5 6 3 0 1 86 9 126508

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 71 16 5 4 2 0 2 89 7 40299
2014 Non-supervisor 70 15 5 3 3 0 4 88 6 140662
2011 Supervisor 68 17 5 5 3 0 3 87 7 46596
2011 Non-supervisor 69 15 5 4 3 1 4 87 7 151378
2008 Supervisor 67 15 5 5 3 0 5 87 8 37167
2008 Non-supervisor 66 13 5 4 4 1 7 86 9 126579

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 79 12 3 2 2 0 3 93 4 40289
2014 Non-supervisor 77 12 4 2 2 0 3 93 4 140638
2011 Supervisor 78 11 4 2 2 0 3 92 4 46607
2011 Non-supervisor 76 12 4 2 2 0 4 92 4 151394
2008 Supervisor 79 9 3 2 2 0 5 92 5 37142
2008 Non-supervisor 78 8 3 2 3 1 6 92 5 126508

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 58 23 8 5 2 1 3 84 8 40217
2014 Non-supervisor 59 20 8 4 2 2 5 85 7 140311

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 67 21 5 2 1 2 3 91 3 40215
2014 Non-supervisor 64 20 6 2 2 3 3 89 4 140282
2011 Supervisor 69 19 6 2 1 1 2 91 3 46607
2011 Non-supervisor 66 19 7 2 1 2 3 89 4 151383
2008 Supervisor 69 19 6 2 1 1 2 91 3 37172
2008 Non-supervisor 66 18 7 2 2 2 3 89 4 126599

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Supervisor 16 84 40148
2014 Non-supervisor 19 81 140000

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 39 6338
2014 Non-supervisor 53 26006

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 58 6338
2014 Non-supervisor 63 26006

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 26 6338
2014 Non-supervisor 3 26006

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 3 6338
2014 Non-supervisor 5 26006

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 5 6338
2014 Non-supervisor 5 26006

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 7 6338
2014 Non-supervisor 9 26006

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 4 6338
2014 Non-supervisor 4 26006

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 47 6350
2014 Non-supervisor 38 26023

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 38 6350
2014 Non-supervisor 40 26023

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 42 6350
2014 Non-supervisor 43 26023

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 38 6350
2014 Non-supervisor 41 26023

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 33 6350
2014 Non-supervisor 28 26023

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 56 6350
2014 Non-supervisor 58 26023

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 40 6350
2014 Non-supervisor 35 26023

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 1 6350
2014 Non-supervisor 2 26023

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 6 6350
2014 Non-supervisor 9 26023

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 14 6350
2014 Non-supervisor 13 26023

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 40 6350
2014 Non-supervisor 48 26023

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 32 6350
2014 Non-supervisor 29 26023

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 13 6350
2014 Non-supervisor 14 26023

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 59 6348
2014 Non-supervisor 49 26008

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 36 6348
2014 Non-supervisor 28 26008

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 18 6348
2014 Non-supervisor 8 26008

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 14 6348
2014 Non-supervisor 23 26008

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 12 6348
2014 Non-supervisor 11 26008

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 6 6348
2014 Non-supervisor 7 26008

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 16 6348
2014 Non-supervisor 16 26008

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 11 6348
2014 Non-supervisor 11 26008

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 21 6348
2014 Non-supervisor 26 26008

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 12 5996
2014 Non-supervisor 13 24068

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 14 5996
2014 Non-supervisor 17 24068

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 8 5996
2014 Non-supervisor 11 24068

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 8 5996
2014 Non-supervisor 8 24068

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 11 5996
2014 Non-supervisor 10 24068

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 12 5996
2014 Non-supervisor 10 24068

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 11 5996
2014 Non-supervisor 11 24068

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 5 5996
2014 Non-supervisor 9 24068

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 9 5996
2014 Non-supervisor 11 24068

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 25 5996
2014 Non-supervisor 25 24068

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 10 5996
2014 Non-supervisor 9 24068

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 42 5996
2014 Non-supervisor 45 24068

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 1 5996
2014 Non-supervisor 2 24068

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 53 5996
2014 Non-supervisor 54 24068

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 15 5996
2014 Non-supervisor 12 24068

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 21 24 19 7 6 18 5 59 17 40197
2014 Non-supervisor 14 17 20 7 8 26 7 47 23 140163

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 32 34 17 6 4 7 1 71 11 40193
2014 Non-supervisor 24 29 19 7 6 12 1 62 15 140106
2011 Supervisor 34 39 14 6 3 4 0 76 9 46570
2011 Non-supervisor 30 35 16 7 5 7 0 70 13 151216

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Supervisor 6 94 40122
2014 Non-supervisor 9 91 139879

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 30 2212
2014 Non-supervisor 37 11573

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 79 2212
2014 Non-supervisor 80 11573

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 11 2212
2014 Non-supervisor 2 11573

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 2 2212
2014 Non-supervisor 3 11573

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 5 2212
2014 Non-supervisor 7 11573

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 6 2212
2014 Non-supervisor 8 11573

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 9 2212
2014 Non-supervisor 8 11573

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 19 2208
2014 Non-supervisor 20 11572

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 17 2208
2014 Non-supervisor 17 11572

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 11 2208
2014 Non-supervisor 12 11572

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 4 2208
2014 Non-supervisor 6 11572

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 24 2208
2014 Non-supervisor 23 11572

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 28 2208
2014 Non-supervisor 23 11572

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 4 2208
2014 Non-supervisor 3 11572

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 7 2208
2014 Non-supervisor 7 11572

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 16 2208
2014 Non-supervisor 16 11572

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 12 2208
2014 Non-supervisor 17 11572

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 1 2208
2014 Non-supervisor 1 11572

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 27 2208
2014 Non-supervisor 31 11572

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 30 2214
2014 Non-supervisor 28 11576

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 17 2214
2014 Non-supervisor 15 11576

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 8 2214
2014 Non-supervisor 6 11576

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 12 2214
2014 Non-supervisor 21 11576

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 5 2214
2014 Non-supervisor 6 11576

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 5 2214
2014 Non-supervisor 8 11576

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 9 2214
2014 Non-supervisor 10 11576

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 10 2214
2014 Non-supervisor 9 11576

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 50 2214
2014 Non-supervisor 48 11576

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 6 2103
2014 Non-supervisor 6 10692

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 10 2103
2014 Non-supervisor 11 10692

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 3 2103
2014 Non-supervisor 4 10692

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 2 2103
2014 Non-supervisor 3 10692

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 2 2103
2014 Non-supervisor 3 10692

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 5 2103
2014 Non-supervisor 5 10692

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 8 2103
2014 Non-supervisor 7 10692

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 6 2103
2014 Non-supervisor 10 10692

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 8 2103
2014 Non-supervisor 10 10692

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 22 2103
2014 Non-supervisor 24 10692

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 9 2103
2014 Non-supervisor 9 10692

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 44 2103
2014 Non-supervisor 44 10692

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 2 2103
2014 Non-supervisor 2 10692

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 66 2103
2014 Non-supervisor 65 10692

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 14 2103
2014 Non-supervisor 13 10692

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 22 21 19 3 2 26 6 64 7 40165
2014 Non-supervisor 15 17 21 4 4 32 7 52 13 140083

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 35 33 16 3 2 10 1 76 6 40147
2014 Non-supervisor 26 29 19 4 3 16 2 68 9 140012
2011 Supervisor 40 38 12 3 2 5 0 82 5 46566
2011 Non-supervisor 33 36 15 4 3 9 0 76 8 151096

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Supervisor 11 89 40121
2014 Non-supervisor 16 84 139770

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Supervisor 77 23 4387
2014 Non-supervisor 78 22 22892

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 58 28 5 6 2 0 0 87 8 3407
2014 Non-supervisor 48 33 6 8 4 0 0 82 12 17939

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 36 44 6 2 1 0 11 90 3 40190
2014 Non-supervisor 24 52 12 6 2 2 3 79 9 140160
2011 Supervisor 35 45 6 3 1 0 11 90 4 46587
2011 Non-supervisor 23 53 11 7 2 1 2 79 10 151254
2008 Supervisor 35 43 6 3 1 1 11 88 5 37212
2008 Non-supervisor 22 50 11 8 3 2 3 76 12 126715

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 14 25 21 8 5 16 11 53 18 40192
2014 Non-supervisor 9 23 23 10 7 20 8 45 23 140102
2011 Supervisor 13 28 22 9 5 15 8 54 18 46565
2011 Non-supervisor 9 25 23 10 7 19 6 46 23 151205

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 40 31 9 3 1 4 12 84 5 40184
2014 Non-supervisor 34 34 13 4 2 9 3 78 7 140149
2011 Supervisor 40 31 9 4 2 4 11 83 6 46586
2011 Non-supervisor 34 35 12 5 3 9 2 78 8 151301
2008 Supervisor 37 34 9 3 2 4 11 83 6 37187
2008 Non-supervisor 31 37 12 4 2 10 3 78 8 126624

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 33 32 11 5 2 5 11 78 9 40163
2014 Non-supervisor 25 32 16 7 5 13 3 68 13 140042
2011 Supervisor 33 32 11 5 3 6 10 78 9 46522
2011 Non-supervisor 26 34 16 7 4 12 3 69 13 151022
2008 Supervisor 34 32 11 6 3 3 10 77 11 37181
2008 Non-supervisor 27 34 14 8 5 8 3 69 15 126578