Service delivery and transfer payments

Management of the design and delivery of efficient, client centric, and high quality external and internal services. Management of transfer payments to recipients which includes monetary payments or transfers of goods, services, or assets; it does not result in acquisition of any goods, services or assets by the government.

Start with these instruments:

Service, Policy on

Establishes a strategic and coherent approach to the design and delivery of Government of Canada external and internal enterprise services. 

Transfer Payments, Policy on

Explains the roles and responsibilities for the delivery and management of transfer payment programs. 

Policy sub-topics:

Service delivery and transfer payments

Service, Policy on

Establishes a strategic and coherent approach to the design and delivery of Government of Canada external and internal enterprise services. 

Transfer Payments, Policy on

Explains the roles and responsibilities for the delivery and management of transfer payment programs. 

Service, GC 2.0 and community enablement

Common Services Policy

Sets a strategic direction and provides authority to reform administrative management and the role of common service organizations to create a more streamlined, efficient and responsive public service. 

Service, Policy on

Establishes a strategic and coherent approach to the design and delivery of Government of Canada external and internal enterprise services. 

Transfer payments

Transfer Payments, Directive on

Provides departmental managers with the operational requirements for the design and management of transfer payment programs. 

Transfer Payments, Policy on

Explains the roles and responsibilities for the delivery and management of transfer payment programs. 

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