Glossary

This glossary page contains all of the defined terms in the Treasury Board Secretariat policy suite.

Policy instruments starting with the letter A

Aboriginal people (peuple Autochtone)
Are the descendants of the original inhabitants of North America. Under the Constitution Act, 1982 the Aboriginal peoples of Canada include the Indian, Inuit and Métis peoples of Canada. These Aboriginal peoples have unique heritages, cultural practices and spiritual beliefs. Indians (now generally known as First Nation) are descendants from the various tribes that occupied what is now Canada prior to the arrival of Europeans. As a result of the Indian Act, First Nation people may be referred to as status or non-status Indians. Indians who are beneficiaries under a treaty may be referred to as treaty Indians. Inuit are descendants of the original inhabitants of Northern Canada including what is now known as Nunavut, Northwest Territories, Northern Quebec and Northern Labrador. Métis are Aboriginal people of mixed Aboriginal and European ancestry who identify themselves uniquely as Métis.
Aboriginal recipient (bénéficiaire Autochtone)
Is an Aboriginal individual or entity that has received a transfer payment,or has been authorized to receive a transfer payment, under a transfer payment program that is specifically targeted to Aboriginal people or has a component specifically targeted to Aboriginal people.
acceptable use — permitted use of Government of Canada electronic networks and devices by authorized individuals
  • To perform activities as a part of their official duties;
  • For career development and other professional activities; and
  • For limited personal use that is conducted on personal time; that is not for financial gain; that does not incur any additional costs for the department; and that does not interfere with the conduct of business.

All use of Government of Canada electronic networks and devices must be in compliance with the Values and Ethics Code for the Public Sector and all other related Treasury Board policies and departmental codes of conduct and policies. Use of Government of Canada electronic networks and devices must not give rise to a real, potential or apparent conflict of interest or in any way undermine the integrity of the department. (Also see Appendix B)

access

Gaining entry to an electronic network that the federal government has provided to Government of Canada authorized individuals. Access to such electronic networks may be from inside or outside government premises. Access may support telework and remote access situations, or situations where authorized individuals are using electronic networks provided by the federal government on their own time for limited personal use.

access request (demande d'accès)
Is a request for access to a record made under the Access to Information Act.
access restrictions (restrictions d'accès)
Security identification and categorization that ensures that appropriate safeguards are applied to mitigate security risks to the confidentiality, integrity, or availability of information.
Access to information (ATI) training
All activities that serve to increase awareness about access to information, including formal training, research, discussion groups, conferences, access to information and privacy community meetings, shared learning among colleagues, on-the-job training, special projects, job shadowing, and communications activities that promote learning in the areas specified in Appendix B of this directive.
accommodate

To adapt teaching methods and other teaching approaches, as well as scheduling, duration of training, training-related evaluation processes, premises and materials, to the needs of persons with disabilities or learning disabilities that can impede the learning of a second official language. See the Policy on the Duty to Accommodate Persons with Disabilities in the Federal Public Service.

accountability
The obligation of an individual or an organization to account for its activities and the associated consequences.
accountable advance (avance comptable)

Refers to:

  1. A sum of money advanced to a person from an appropriation; and
  2. A sum of money advanced to a person from the sum of money described in paragraph a) for which the person is accountable and includes imprest funds and working capital advances administered under an imprest system. [Accountable Advances Regulations, section 2]

Refers to:

  1. a sum of money advanced to a person from an appropriation; and
  2. a sum of money advanced to a person from the sum of money described in paragraph a) for which the person is accountable and includes imprest funds and working capital advances administered under an imprest system. [Accountable Advances Regulations, section 2]
accounts payable – (comptes créditeurs)
Accounts which record amounts owing for the sale of goods and/or services rendered.
accounts receivable (comptes débiteurs)
Accounts receivable are short-term receivables that are normally, but not necessarily, expected to be collected within a year. Accounts receivable may include trade and non-trade receivables. The former represents amounts owed by customers for goods sold and services rendered as part of normal business operations. The latter arises from a variety of transactions including return on investments (dividends), interest income, and refund of overpayments and recoveries.
accrual accounting (comptabilité d'exercice)
A basis of accounting that recognizes the effect of transactions and events on a department's financial statements in the period(s) in which they occur, rather than in the period(s) in which the department uses its appropriation. This recognition occurs regardless of whether there has been a receipt or payment of cash or its equivalent. (Public Sector Accounting Standards, PS 1000.59)
acquisition (acquisition)
A transaction that adds real property to a department's inventory by purchase, lease, licence, exchange, gift, easement, expropriation, transfer of administration from another department or agent Crown corporation or a transfer of administration and control from the provincial Crown.
acquisition card (carte d'achat)
A credit card issued under a contract between card issuers and the Government of Canada for the procurement and the payment of goods and services that are authorized official government business transactions.
actively offers (active offer)

Clearly indicate visually and verbally that members of the public can communicate with and obtain services from a designated office in either English or French. Mechanisms are in place to ensure that services are available in the official language chosen. The availability of communications and services in both official languages can be promoted in a number of ways:

  • Prominently displaying the official languages symbol

    The official languages symbol: greeting the public in both official languages, beginning with French displayed first in Quebec and

    The official languages symbol: greeting the public in both official languages, beginning with English displayed first elsewhere in Canada

    Institutions for which Treasury Board is not the employer may use this symbol or a comparable symbol.

  • Greeting members of the public in both official languages, beginning with the official language of the majority of the population of the province or territory where the office is located.
  • Ensuring that the office's recorded messages are entirely in both official languages.
  • Displaying forms and brochures of institutions subject to the OLA in a manner that respects the equal status of English and French.
  • Using permanent or temporary signs in both official languages to direct the public within an office.
  • Ensuring public-access computers permit the use of English and French software and keyboards.

Clearly indicate visually and verbally that members of the public can communicate with and obtain services from a designated office in either English or French. Mechanisms are in place to ensure that services are available in the official language chosen. The availability of communications and services in both official languages can be promoted in a number of ways:

  • Prominently displaying the official languages symbol

The official languages symbol: greeting the public in both official languages, beginning with French displayed first in Quebec and

The official languages symbol: greeting the public in both official languages, beginning with English displayed first elsewhere in Canada.

Institutions for which Treasury Board is not the employer may use this symbol or a comparable symbol.

  • Greeting members of the public in both official languages, beginning with the official language of the majority of the population of the province or territory where the office is located.
  • Ensuring that the office's recorded messages are entirely in both official languages.
  • Displaying forms and brochures of institutions subject to the OLA in a manner that respects the equal status of English and French.
  • Using permanent or temporary signs in both official languages to direct the public within an office.
  • Ensuring public-access computers permit the use of English and French software and keyboards.
activity (activité)
Is the work that is done to achieve an output, such as a product or service. It is a component of a program and may include several levels of activity (i.e., activity, subactivity and sub-subactivity) at the level of detail needed to manage a program and its services successfully.
administrative cancellation (annulation pour des raisons administratives)
A decision recorded on an individual's security screening file that the security screening process has been discontinued and that is not recorded as a denial or revocation.
administrative purpose (fins administratives)
Is the use of personal information about an individual "in a decision making process that directly affects that individual" (section 3). This includes all uses of personal information for confirming identity (i.e. authentication and verification purposes) and for determining eligibility of individuals for government programs.
administrative safeguards
Policies, directives, rules, procedures and processes that aim to protect personal information throughout the life cycle of both the information and the program or activity (e.g., institutional security policy, security provisions in a service contract for the destruction of records).
ADV number (numéro PUB)
A media placement authorization number issued by the Advertising Coordination and Partnerships Directorate of Public Services and Procurement Canada (PSPC) to a department as confirmation that its advertising creative and media plan comply with government legislation, policies and standards. The ADV number authorizes the Communication Procurement Directorate of PSPC to issue a work authorization to the agency of record to implement the media plan. The ADV number is also referred to as an authorization number.
advance contract award notice (ACAN) (préavis d'adjudication de contrat)

An Advance Contract Award Notice (ACAN) allows departments and agencies to post a notice, for no less than fifteen calendar days, indicating to the supplier community that it intends to award a good, service or construction contract to a pre-identified contractor. If no other supplier submits, during the fifteen calendar day posting period, a statement of capabilities that meet the requirements set out in the ACAN, the competitive requirements of the government's contracting policy have been met. Following notification to suppliers not successful in demonstrating that their statement of capabilities meets the requirements set out in the ACAN, the contract may then be awarded using the Treasury Board's electronic bidding authorities.

If other potential suppliers submit statements of capabilities during the fifteen calendar day posting period, and meet the requirements set out in the ACAN, the department or agency must proceed to a full tendering process on either the government's electronic tendering service or through traditional means, in order to award the contract.

advance payment (paiement anticipé)
A payment made by or on behalf of Her Majesty before the work, delivery of the goods, or rendering of the service has been completed.
advance payments (avances de fonds)
Are payments, specifically provided for in the funding agreement for a contribution, that are made before the performance obligations of the funding agreement that would justify payment of the contribution have been met. Advance payments of contributions are not accountable advances in the context of section 38 of the Financial Administration Act and the Accountable Advance Regulations.
advertising (publicité)
Government of Canada advertising is defined as any message conveyed in Canada or abroad and paid for by the government for placement in media, including but not limited to newspapers, television, radio, cinema, billboards and other out-of-home media, mobile devices, the Internet, and any other digital medium.
advertising activities (activités de publicité)
Activities related to producing and placing advertising, including campaign planning, creative development, pretesting, production, media planning, placement of advertising and evaluation.
Advertising Management Information System (AdMIS) (Système d'information sur la gestion de la publicité (GESPUB))
A database managed by Public Services and Procurement Canada that contains project information and expenditures on government advertising activities.
agency of record (agence de coordination)
A private sector supplier, selected through a competitive process and under contract with the Government of Canada, that negotiates, consolidates, purchases and verifies advertising media time and space for the Government of Canada.
agreement (entente)
An instrument, such as a memoranda of understanding, a memoranda of agreement or an occupancy instrument, that while not legally binding, creates a custodian-tenant relationship by conferring certain real property rights of use or benefits and obligations on the part of the two parties as if it were a truly enforceable instrument.
An instrument, such as a memorandum of understanding, a memorandum of agreement or an occupancy instrument, that while not legally binding, creates a custodian-tenant relationship by conferring certain real property rights of use or benefits and obligations on the part of the two parties as if it were a truly enforceable instrument.
alternative delivery initiative (diversification des modes d'exécution)
the transfer of any work, undertaking or business of the core public administration to any body or corporation that is a separate agency or that is outside the core public administration.
Alternative fuel (Carburant de remplacement)
For use in motor vehicles to deliver direct propulsion; less damaging to the environment than conventional fuels; prescribed by regulation including: ethanol, methanol, propane gas, natural gas, hydrogen, or electricity when used as a sole source of direct propulsion energy, blended fuels (containing gasoline or diesel) when the alternative fuel portion makes up at least 50 per cent of the blend (includes flex fuel and bi-fuel vehicles).
alternative service delivery:

The departmental and structural dimension of improving governments' performance in delivering programs and services to citizens and businesses. It includes the following mechanisms: privatization, franchising/licensing, public-private partnerships, purchase of service, devolution, delegated administrative authority, and agency and direct delivery.

alternative transportation modes (moyens de transport de remplacement)
Are alternatives to government owned vehicles including: rented/leased vehicles (short-term or seasonal); personal motor vehicles; taxis; trains and buses.
amount (montant)
the consideration to be given by the contracting authority under the terms of the contract, whether the consideration is fixed or estimated.
annual report (rapport annuel)
Is a report submitted by the head of a government institution to Parliament on the administration of the Act during the financial year.
Is a report submitted by the head of a government institution to Parliament on the administration of the Act within the institution during the financial year.
Annual Report on Required Training (Rapport annuel sur la formation indispensable)
Report prepared by organizations by June 30 of every year. Contains information about compliance with required training requirements over the last fiscal year.
applicant (auteur d'une demande)
Is a Canadian citizen, a permanent resident or any individual or corporation present in Canada who requests access to a record under the Act.
applicant (demandeur)
Is an individual or entity that has applied for a transfer payment.
application profile (profil d'application)
The set of metadata properties, policies, and guidelines defined for a particular metadata application or implementation. The properties may be from one or more metadata elements sets, thus allowing a given application to meet its functional requirements by using metadata properties from several element sets including locally defined sets. An application profile is not considered complete without documentation that defines the policies and best practices appropriate to the application. (Source: Dublin Core Metadata Initiative Glossary)
applications (applications)
A subclass of computer software that employs the capabilities of a computer directly and thoroughly for a task that the user wishes to perform.
Are a subclass of computer software that employs the capabilities of a computer directly and thoroughly for a task that the user wishes to perform.
applied title (titre d'usage)
The official name of a department that is used in communications with the public and in its corporate signature.
Appointment (Nomination)
For purposes of this directive, includes deployment.
appraisal (evaluation)
An adequately supported written opinion of the market value of the real property as of a specified date that evaluates the real property rights, interests or benefits involved according to accepted appraisal practices.
appropriate senior official or executive of the government institution (agent principal ou cadre approprié de l'institution fédérale)
Is the official holding administrative responsibility for the completion of the PIA. Where an official is not specifically assigned, this responsibility will rest with the senior official or executive holding functional responsibility for the program or activity in question.
appropriation (crédit)
Any authority of Parliament to pay money out of the Consolidated Revenue Fund. (Financial Administration Act section 2)
Any authority of Parliament to pay money out of the Consolidated Revenue Fund. (Financial Administration Act, section 2)
Any authority of Parliament to pay money out of the Consolidated Revenue Fund. [Financial Administration Act, section 2]
approval authority (autorité approbatrice)
those designated to decide whether to approve or deny provision of legal assistance or indemnification to a Crown servant, i.e., the prime minister or his or her designated alternate, the minister, the Treasury Board, the Clerk of the Privy Council or the deputy head.
architectural and engineering service contract (marché de services d'architectes et d'ingénieurs)
a contract for the provision of services in respect of the planning, design, preparation, or supervision of the construction, repair, renovation or restoration of a work.
archived web page (page web archivée)

A Web page that is:

  • Maintained for reference, research or recordkeeping purposes;
  • Not altered or updated after the date of archiving; and
  • Stored in a digital repository.

An archived Web page may be provided on the Web, but must be clearly identified as being archived.

A Web page that is:

  • Maintained for reference, research or recordkeeping purposes;
  • Not altered or updated after the date of archiving; and
  • Stored in a digital repository.

An archived Web page may be provided on the Web but must be clearly identified as being archived.

A Web page that is:

  • maintained for reference, research or recordkeeping purposes;
  • not altered or updated after the date of archiving; and
  • stored in a digital repository.

An archived Web page may be provided on the web, but must be clearly identified as being archived.

arms of Canada (armoiries du Canada)
Formally known as the Arms of Her Majesty The Queen in Right of Canada or the Arms of His/Her Majesty in Right of Canada, and also referred to as the Canadian coat of arms and the royal arms of Canada. The arms of Canada is an official symbol of the Government of Canada. A stylized one-colour rendering of the arms of Canada is used to identify departments whose heads report directly to Parliament, institutions that have a quasi-judicial function, ambassadors, heads of consulates or missions, and the Clerk of the Privy Council.
arrears (arrérages)
in the context of this directive means an amount owing when union dues have not been deducted in a timely manner.
as and when required (selon les besoins)
Is the situation whereby a person with no assigned hours of work reports when needed and usually in response to an urgent need.
assessed contribution (quote-part)
Is a transfer payment to fund Canada's assessed share of the costs of operations of an international organization of which Canada is a member as a result of an act of Parliament, a Cabinet decision, an Order in Council or an international treaty.
assets (biens)
Are tangible and intangible items of value that have a life span beyond one year, whether they are Crown-owned, leased or accessed through other arrangements.
Tangible or intangible things of the Government of Canada. Assets include but are not limited to information in all forms and media, networks, systems, materiel, real property, financial resources, employee trust, public confidence and international reputation.
assignor (cédant)
An entity to whom a debt is owed or will be owed by the Crown who wishes to transfer the said debt to another party.
Associate Assistant Deputy Minister position (poste de sous-ministre adjoint délégué)
an EX-04 position sharing the mandate, delegated authority and accountabiliity of an existing EX-05 position of exceptional size and complexity where both positions report to the same Deputy Head / Associate Deputy Head.
an EX-04 position sharing the mandate, delegated authority and accountability of an existing EX-05 position of exceptional size and complexity where both positions report to the same Deputy Head/Associate Deputy Head.
associations (associations)
To unite with a connection or cooperative link with another or others in act, enterprise, business, partnership or collegially, in mind, imagination or person, as a partner, ally, or friend, and including but not limited to circumstances of accompaniment, attendance or presence at an event or with an entity.
assurance

A measure of certainty that a statement or fact is true.

assurance level

A level of confidence that may be relied on by others.

attack (attaque)
any action to execute a threat.
audit
An objective and systematic examination of activities that provides an independent assessment of the performance and management of those activities.
authenticated service:

A service that relies on a credential assurance to carry out a transaction securely (see the Standard on Identity and Credential Assurance).

authentication (authentification)
Is the act of verifying (i) the validity of the identity of an individual or an Entity, or (ii) the integrity of data in electronic form.
authoritative party

A federation member that provides assurances (of credential or identity) to other members (relying parties).

authoritative source

A collection or registry of records maintained by an authority that meets established criteria.

authoritative source (source autorisée)
A collection or registry of records maintained by an authority that meets established criteria. (Source: Standard on Identity and Credential Assurance)
authority
The power to make decisions or take actions
authorization number (numéro d'autorisation)
See ADV number.
authorized government travel expenses (dépenses de voyage du gouvernement autorisées)
Government travel-related charges or cash withdrawals made by the cardholder or authorized person against a travel card or account issued in the name of an individual or a department and in accordance with the requirements and policies issued by the Treasury Board and the appropriate department.
authorized individuals

Individuals working with the Government of Canada, including employees of the federal government as well as casuals, contractors, students and other persons who have been authorized by the deputy head to access Government of Canada electronic networks and devices.

Authorized travel (Déplacement autorisé)
Travel in a government vehicle or alternative transportation mode for the purposes of conducting government business.
automated personal information analysis, personal information matching and knowledge discovery techniques (recours à des techniques d'analyse automatisée des renseignements personnels, de comparaison des renseignements personnels et de découverte de connaissances)
Refer to those activities involving the use of technology to analyze, match, create, compare, cull, identify, define or extract personal information elements.
availability (disponibilité)
The state of being accessible and usable in a timely and reliable manner.
availability( (disponibilité)
the condition of being usable on demand to support operations, programs and services.
award (adjudication)
the notification to a bidder that a bid or proposal is accepted.

Policy instruments starting with the letter B

banner (bannière)

The area immediately below the Government of Canada navigation bar that includes site-specific content such as the site title and the site-specific search.

bargaining agent (agent négociateur)
an employee organization that is certified by the PSSRB as the bargaining agent for the employees in a bargaining unit and is empowered to enter into a collective agreement with the employer.
means an employee organization that is certified by the Public Service Labour Relations Board as the bargaining agent for the employees in a bargaining unit.
bargaining unit (unité de négociation)
a group of employees that the PSSRB has determined to constitute a unit of employees appropriate for collective bargaining.
means a group of two or more employees that is determined by the Public Service Labour Relations Board to constitute a unit of employees appropriate for collective bargaining.
base building security (sécurité de l'immeuble de base)
Security safeguards provided by the custodian department to protect a facility but not the assets contained in the building. Basic building security provides a base or starting point for other security requirements (i.e. minimum and enhanced safeguards) to be added to protect the specific assets held by the institution.
baseline of EX-04 and EX-05 positions (allocation ministérielle des postes)
The total number of EX-04 and EX-05 positions approved by the Treasury Board.
baseline security requirements (exigences de base)
mandatory provisions of the Policy on Government Security and its associated operational standards and technical documentation.
behaviour (comportement)

The action, reaction or functioning of a system, under normal or specified circumstances.

bench-mark
A description of duties and responsibilities illustrating the application of the job evaluation standard.
best value (meilleure valeur)
the combination of price, technical merit, and quality, as determined by the contracting authority prior to the bid solicitation and set out in the bid solicitation evaluation criteria, and which forms the basis of evaluation and negotiation between buyers and sellers to arrive at an acceptable basis for a purchase and sale.
better service experience:

Enhanced service experience considering, but not limited to, the following aspects: timeliness, accuracy, ease of access and use, and knowledgeable and courteous service providers.

biennial
Every two years.
bi-fuel vehicle (véhicule bicarburant)
Is a vehicle with two separate fuel systems that operates on either fuel (e.g. a bi-fuel gasoline/propane vehicle can operate on either gasoline or propane).
bilingual position is indispensible

This applies when the positions are linguistically indispensable because the provision of services depends on direct spoken or written communication by persons and the quality or availability of service in either of the official languages would be inadequate without this capacity.  Imperative staffing should be used in the following circumstances (not an exhaustive list):

  • when the bilingual position is one of the very few in an office that provides services to the public or employees;
  • when the bilingual position is the only one that provides certain services;
  • when the bilingual position is one of several providing similar services but there are not enough incumbents who meet language requirements to ensure service in both official languages at all times;
  • when the functions of the position require the capacity to communicate promptly and accurately in both languages in situations where the communication has a direct bearing on the health, safety or security of the public or the occupants of the office (e.g. a position responsible for communicating instructions within the context of internal security services or for the management of emergency situations).
bilingual regions

The list of Bilingual Regions of Canada for Language-of-Work Purposes is available on the TBS Web site.

The list of Bilingual Regions of Canada for Language-of-Work Purposes is available on the TBS Web site.

bill of exchange (lettre de change)
an unconditional order in writing addressed by one person to another, signed by the person giving it, requiring the person to whom it is addressed to pay, on demand, at a fixed or determinable future time a sum certain in money to or to the order of a specified person, or to bearer.
biodiesel (biodiesel)
Is a renewable fuel for diesel engines typically produced by a reaction of a vegetable oil or animal fat with an alcohol such as methanol or ethanol in the presence of a catalyst. This chemical reaction removes the glycerin from the oil or fat. Biodiesel can be used in any concentration with petroleum based diesel fuel in existing diesel engines with little or no modification. A biodiesel blend can vary between B5 (5% biodiesel / 95% diesel) and B100 (100 % biodiesel), although biodiesel blends in Canada are generally available in ranges between B5 and B20.
biological or behavioural characteristic confirmation

A process that compares biological (anatomical and physiological) characteristics in order to establish a link to an individual. Example: Facial photo comparison.

blanket hospitality authority (autorisation générale pour l'accueil)
Authorization for hospitality which is continuous or repetitive in nature and where it is not practical or administratively efficient to obtain prior approval for each individual hospitality occurrence.
block contribution funding (financement pour une contribution globale)
Is an option for providing transfer payments to Aboriginal recipients where the recipient has met certain assessment criteria and where a number of transfer payment programs that require a five or more year relationship with the recipient to achieve objectives can be funded under a single multi-year funding agreement. (See Appendix K: Transfer Payments to Aboriginal Recipients)
body (corps)

The area between the header and footer of a Web page that contains page-specific content and may include secondary navigation.

breadcrumbs (fil d'ariane)

A navigation tool that provides links to the pages above the current page in the website's hierarchy.

break in service (interruption de service)
A break between periods of employment, pursuant to the PSEA, of more than sixty (60) consecutive calendar days. (This definition is only applicable to this policy.)
business continuity planning (planification de la continuité des activités)
an all-encompassing term which includes the development and timely execution of plans, measures, procedures and arrangements to ensure minimal or no interruption to the availability of critical services and assets.
business continuity planning (planification de la continuité des opérations)
The development and timely execution of plans, measures, procedures and arrangements to ensure minimal or no interruption to the availability of critical services and assets.
business number (numéro d'entreprise)
Is an assigned number by the Canada Revenue Agency to uniquely identify private and public sector entities (i.e. registrants), government programs, and operating entity(ies).
business number – (numéro d'entreprise)
Is an assigned number by  the Canada Revenue Agency to uniquely identify private and public sector entities (i.e. registrants), government programs, and operating entity(ies).
business processes (processus opérationnels)
Is a collection of interrelated tasks and key controls operating together to achieve a desired result. Business processes shall include, but are not limited to, the financial management activities of planning, budgeting, accounting, reporting, financial control, oversight, analysis decision-making support and advice.
business processes – (processus opérationnels)
Is a collection of interrelated tasks and key controls operating together to achieve a desired result. Business processes shall include, but are not limited to, the financial management activities of planning, budgeting, accounting, reporting, financial control, oversight, analysis decision-making support and advice.

Policy instruments starting with the letter C

Campusdirect (Campusdirect)
Provider of e-learning for the federal public administration and service provider for the knowledge assessment of managers and executives. The knowledge assessment instrument is available online and leads to validation of delegated signing authorities.
Canada wordmark (mot-symbole « Canada »)
The global identifier of the Government of Canada, which is composed of a graphically modified typeface and the flag symbol.
canadian forces (forces canadiennes)

Has the same meaning as "regular force" in the Public Service Superannuation Act.

Canadian Geospatial Data Infrastructure CGDI (infrastructure canadienne de données géospatiales)
An infrastructure comprised of the developments of the federal, provincial, territorial and private sector partners who are creating the technology, standards, access systems and protocols necessary to harmonize all of Canada's geospatial databases, and make them available on the Internet. (Source: GeoConnections, Glossary & Acronyms.)
capacity

Through an appropriate mix of financial, material and human resources, including bilingual and unilingual positions, the office is able to provide communications and services in both official languages.

capital lease (location-acquisition)
Meets one or more of the following criteria, and is classified as a purchase by the lessee (client): the lease term is greater than 75 per cent of the asset's (vehicle/equipment) estimated economic life; the lease contains an option to purchase the asset for less than fair market value; ownership of the asset is transferred to the lessee at the end of the lease term; or the present value of the lease payments exceeds 90 per cent of the fair market value of the asset. The FIS Accounting Manual defines a capital lease as a lease that, from the point of view of the lessee, transfers substantially all the benefits and risks incident to ownership of property to the lessee. Capital leases for federal government vehicles are prohibited. Any lease that is not a capital lease is an operating lease.
cardholder (détenteur de carte)

In the case of an acquisition card, an employee who is identified by the responsibility centre manager to be issued an acquisition card in his or her name, or, when an employee is assigned an acquisition card for the purpose of acquiring goods or services on behalf of an organizational asset named on the card.

In the case of a travel card, an individual named on the card who is authorized to receive and use the individual designated travel card or departmental travel expense card in accordance with the requirements of this directive and other policy instruments issued by Treasury Board and the individual's department.

casual worker (personne à titre d'employé occasionnel)
a person employed on a casual basis pursuant to the Public Service Employment Act. The period of employment of a casual worker may not exceed ninety (90) working days in one calendar year in any particular department or other organization.
casual worker (employé occasionnel)
a person employed on a casual basis pursuant to the Public Service Employment Act. The period of employment of a casual worker may not exceed ninety (90) working days in one calendar year in any particular department or other organization.
casual worker (personne nommée à titre de travailleur occasionnel)
Is a person employed on a casual basis pursuant to the Public Service Employment Act.
central and common services agencies

Common service organizations are listed in Appendix B of the Common Services Policy.

The Privy Council Office, the Department of Finance and Shared Services Canada are also central agencies for the purposes of this policy instrument.

Common service organizations are listed in Appendix B of the Common Services Policy.

The Privy Council Office, the Department of Finance and Shared Services Canada are also central agencies for the purposes of this policy instrument.

central financial management reporting system (CFMRS) (système central de gestion des rapports financiers (SCGRF))
The Public Services and Procurement Canada electronic system that stores summary departmental financial data according to the Government-wide Coding Structure.
Centrally-led evaluations (évaluations effectuées par l'administration centrale)
Evaluations initiated by the Secretary of the Treasury Board of Canada.
Certification (Certification)
Attestation by a recognized organization that relevant requirements of an established professional standard, competency or other criteria are fulfilled, resulting in professional recognition (e.g., certification of functional specialists in their fields).
certification authority (pouvoir d'attestation)
The authority, according to section 34 of the Financial Administration Act, to certify contract performance and price, entitlement or eligibility of the payment.
change fund (fonds d'appoint)
The cash provided to a cashier or other individual for the purpose of making change. [Accountable Advances Regulations, section 2]
channel integration:

Strategies aimed at consolidating, either physically or logically, client information and its use to provide an all-encompassing view of the client.

character encoding

The representation of the information circulating in the network requires use of a particular code. Among other things, the scheme used must allow for the representation of characters specific to each of the two official languages.

character encoding : (encodage de charactère)

A letter, number, space, punctuation mark, or symbol represented by a numeric code of one of several types of character encoding formats, e.g. ASCII or UTF-8, in order to facilitate the transmission of data (generally numbers or text) through telecommunication networks such as the Web.

chart of accounts (plan comptable)
A list of codes used to classify, record and report financial transactions. A departmental chart of accounts uses codes that aggregate to the codes found in the Government-wide Chart of Accounts.
check-off (précompte des cotisations)
has the same meaning as union dues (retenues syndicales)
chief information officer council (cioc) (conseil des dirigeants principaux de l'information (cdpi))
Refers to the forum for the departmental CIO or his or her equivalent to participate in shared decision making by recommending government-wide information technology options to the Chief Information Officer of Canada. This forum also ensures that departments collectively support decisions made by the CIOC. Details on its operations can be found in the CIOC's Terms of Reference.
claim (réclamation)
A request for compensation to cover losses, expenditures or damages sustained by the Crown or a claimant.
claimant's payment bond (cautionnement pour le paiement du demandeur)
a bond given by a person in a construction contract situation to guarantee the payment of one or more second-tier claimants, either sub-subcontractors or third level suppliers, if disputes between the person and those claimants are resolved in favour of the latter.
class of recipient (catégorie de bénéficiaires)
Includes persons, organizations, or both (e.g., corporations, other governments) that meet the established eligibility criteria of an approved program.
class test
A test that objectively identifies the categories of information or documents to which certain exemption provisions of the Act can be applied. The following sections of the Act provide for exemptions that are based on a class test: 13(1), 16(1)(a), 16(1)(b), 16(3), 16.1, 16.2, 16.3, 16.4, 16.5, 18(a), 18.1, 19(1), 20(1)(a), 20(1)(b), 20(1)(b.1), 20.1, 20.2, 20.4, 21(1), 22.1, 23, 24 and 26.
class test (critère objectif)
Is a test that objectively identifies the categories of information or documents to which certain exemption provisions of the Privacy Act can be applied. The following exemptions are based on a class test: 19(1), 22(1)(a), 22(2), 22.1, 22.2, 22.3, 23, 24(b), 26 and 27.
classes of personal information
Personal information that is not intended to be used for an administrative purpose or that cannot be retrieved by the name of the individual or another personal identifier (e.g., unsolicited opinions and general correspondence).
classification accreditation
Attestation that classification trainees have successfully completed all requirements of the Organization and Classification Learning Curriculum.
classification authority
The power to authorize classification decisions.
classification conversion
A change made in the method of establishing the relative value of work for an occupational group. It is based on one or more of the following conditions: the introduction of a different method of evaluating work; the replacement of a job evaluation standard by another job evaluation standard; the addition, deletion or substitution of one or more of the evaluation factors or elements significantly affecting the structure of a job evaluation standard; or the combination or restructuring of previously existing occupational groups in the CPA. The Chief Human Resources Officer must declare such a change to be a classification conversion. A classification conversion is not a reclassification.
classification decision
An establishment or confirmation of the occupational group, sub-group (if applicable), level or ratings assigned to a job, which must be made by an employee exercising delegated/sub-delegated classification authority.
classification grievance (grief de classification)
a formal written complaint filed by an employee against the occupational group allocation or the rating of any or all elements of his or her work description or the level assigned to his or her position as a result of a classification decision.
classification grievance
A written complaint by an employee against the classification of the work assigned by the responsible manager to the position the grievor occupies and described in the job description. A classification grievance does not involve issues related to the job content or effective date of the job description.
classification program
The infrastructure for the effective management and control of the classification of jobs or positions in the core public administration. It includes policies and related instruments, job evaluation standards, occupational groups, job descriptions, job evaluations, learning, oversight, as well as recourse mechanisms. The program ensures the determination of the relative value of work and provides a basis for employee compensation in the core public administration.
classification standard (norme de classification)
a document that describes the factors, elements, and other criteria used to establish the relative value of work for an occupational group.
classified assets (biens classifiés)
assets whose compromise would reasonably be expected to cause injury to the national interest.
classified information (renseignements classifiés)
information related to the national interest that may qualify for an exemption or exclusion under the Access to Information Act or Privacy Act, and the compromise of which would reasonably be expected to cause injury to the national interest.
clearinghouse (centre d'échange)
A distributed network of geospatial data producers, managers, and users linked electronically. A clearinghouse incorporates the data discovery and distribution components of a spatial data infrastructure for a community of distributed data providers who publish collections of metadata that describe their map and data resources within their areas of responsibility, documenting data quality, characteristics, and accessibility. Each metadata collection, known as a clearinghouse node, is hosted by an organization to publicize the availability of data (Source: United States Federal Geographic Data Committee)
client (client)
Is the intended recipient of a service. Clients may be external to the federal government (e.g., citizens, businesses, non-Canadians and non-profit organizations) or internal to government (e.g., departments).
The intended recipient of a service. Clients may be external (citizens, businesses, non-Canadians, or organizations, e.g., non-profit) or internal to government (departments).
client:

Individuals, businesses or their representatives served by or using services provided by a government department.

cluster group (regroupement d'usagers)
An arrangement where a number of participating departments create and jointly fund an ongoing service, a joint procurement, or a project.
cobit (cobit)
Stands for “Control Objectives for Information and related Technology” and represents a set of best practices that provide guidance for the management of IT processes. (Source: IT Governance Institute)
collaborative agreements

A collaborative agreement may be necessary in some situations, such as:

  • co-management of a site by an institution subject to the OLA and an entity not subject to it;
  • posting of information belonging to an institution subject to the OLA on the site of an entity not subject to it; or
  • if the institution subject to the OLA grants financial support for a site of an entity not subject to the OLA without the institution being present on the site.

Institutions subject to the OLA that post information on the sites of entities not subject to the OLA comply with their linguistic obligations regarding communications with and services to the public for such information. This does not mean that the OLA applies to information that entities not subject to the OLA post on their sites, but the institution subject to the OLA ensures it enters into an agreement that takes account of its linguistic obligations and of requirements under other federal legislation or policies, including:

For example, the agreement would specify that the portion of the site that provides access to federal government information ensures an active offer of services and communications in both official languages in accordance with Part IV of the OLA and also complies with the official languages requirements of the FIP and the Common Look and Feel.

collective agreement (convention collective)

is an agreement in writing, entered into under Part 1 of the Public Service Labour Relations Act between the employer and a bargaining agent containing provisions pertaining to terms and conditions of employment and related matters.

an agreement in writing, entered into under the PSSRA, between the employer and a bargaining agent, containing provisions respecting terms and conditions of employment and related matters.
means an agreement in writing, entered into under Part 1 of the Public Service Labour Relations Act between the employer and a bargaining agent, containing provisions pertaining to terms and conditions of employment and related matters.
commitment authority (pouvoir d'engager des fonds)
The authority, according to section 32 of the Financial Administration Act, to ensure that there is a sufficient unencumbered balance available before entering into a contract or other arrangement.
common service (service commun)
A service that is provided by a common service organization.
Is a service provided by a common service organization.
common service organization (organisme de services communs)
A department or organization that is designated as a central supplier of particular services to support the requirements of departments. Common service organizations are listed in Appendix B of the Common Services Policy.
common service organization (organisme de service commun)
Refers to a department or organization designated as a central supplier of particular services that support the requirements of departments. Common service organizations are listed in Appendix B of the Common Services Policy.
common service organization (CSO) (organisme de services communs)
a department or organization, including a special operating agency (SOA), designated as a central supplier of particular services to support the requirements of departments. CSOs are listed in Appendix B of this policy.
common service organization (CSO) (organisation de services communs)
an agency whose activities are directed mainly toward serving other departments and agencies.
common-law partner (conjoint de fait)
(See also Spouse) a person living in a conjugal relationship with an employee for a continuous period of at least one year.
communications intelligence (COMINT)
Technical information or intelligence derived from the exploitation of communications systems, information technology systems and networks, and any data or technical information carried on, contained in or relating to those systems or networks by other than the intended recipient.
communications product (produit de communication)
Any product produced by or on behalf of the Government of Canada that informs the public about policies, programs, services and initiatives, as well as dangers or risks to health, safety or the environment. Communications products can also aim to explain the rights, entitlements and obligations of individuals. Communications products can be developed for a variety of media, including print, electronic and recording.
Communications Security (COMSEC) (sécurité des communications (COMSEC))
The application of cryptographic security, transmission and emission security, physical security measures, operational practices and controls to deny unauthorized access to information derived from telecommunications and that ensure the authenticity of such telecommunications.
company name (dénomination sociale)
An email property that associates the name of the email sender's home department to the email address. This property is found under Email Properties.
compartmented information (information cloisonnée)
Information derived from sensitive sources and methods. Access to compartmented information is limited to Top Secret cleared Canadian citizens who are authorized to access the information after receiving a formal indoctrination. Compartments are implemented by controlling access to information using frameworks know as control systems. Control systems define who may access the information, and under what conditions.
competitive contract (marché concurrentiel)

a contract where the process used for the solicitation of bids enhances access, competition and fairness and assures that a reasonable and representative number of suppliers are given an opportunity to bid by:

Either

  1. giving public notice, using electronic bidding methodology, possibly supplemented by traditional bidding procedures, of a call for bids for a proposed contract or of an intention to award a contract to a pre-identified contractor (a directed contract advertised by an Advance Contract Award Notice – ACAN), in accordance with limited tendering reasons set out in the trade agreements, or in accordance with the exceptions to bidding set out in section 6 (of the Government Contracts Regulations (GCRs),

    and where

    1. in the case of a call for bids, the lowest bid or the bid that offered the best value, as set out in the evaluation criteria in the bid solicitation and as  determined by the contracting authority, was accepted;
    2. in the case of a call for bids where only one bid, compliant with mandatory criteria set out in the bid solicitation was received, fair value to the Crown, as determined by the contracting authority, was obtained; or
    3. in the case of an ACAN, no valid statement of capabilities is submitted to the proposed award were received within the fifteen calendar day posting period.
    OR

  2. giving public notice, using traditional bidding procedures (such as a suppliers' list, etc.) and in a manner that is consistent with generally accepted trade practices, of a call for bids for a proposed contract,

    and where

     
    1. in the case of a call for bids, the lowest bid or the bid that offered best value, as set out in the evaluation criteria in the bid solicitation and determined by the contracting authority, was accepted; or
    2. in the case that only one bid, compliant with the mandatory criteria set out in the bid solicitation was received, fair value to the Crown, as determined by the contracting authority, was obtained.
complainant (plaignant(e)
Is an individual who files a complaint with the Privacy Commissioner on any of the grounds set out in subsection 29(1) of the Act.
complainant (plaignant)
Is an individual who makes a complaint to the Information Commissioner on any of the grounds outlined in subsection 30(1) of the Access to Information Act.
complaint (plainte)

is an allegation of harassment communicated verbally or submitted in writing. For the harassment complaint process, a written complaint must be submitted.

compromise (compromission)
The unauthorized access to, disclosure, destruction, removal, modification, use or interruption of assets or information.
unauthorized disclosure, destruction, removal, modification, interruption or use of assets.
conducive (workplace)

An organizational culture in which employees are systematically encouraged to use the official language of their choice in the workplace.

conferences (conférences)
Are events and refer to a congress, convention, seminar, symposium or other formal gathering, which are usually organized by a third party external to government, where participants debate or are informed of the status of a discipline (e.g. sciences, economics, technology, management). (This definition is based on the object of expenditure 0823 Conference Fees of the Government-wide Chart of Accounts).
confidentiality (confidentialité)
A characteristic applied to information to signify that it can only be disclosed to authorized individuals to prevent injury to national or other interests.
conflict of duties
a conflict that arises, not because of a public servant's private interests, but as a result of one or more concurrent or competing official responsibilities. For example, these roles could include his or her primary public service employment and his or her responsibilities in an outside role that forms part of his or her official duties, such as an appointment to a board of directors, or other outside function.
conflict of interest (COI):
a situation in which the public servant has private interests that could improperly influence the performance of his or her official duties and responsibilities or in which the public servant uses his or her office for personal gain. A real conflict of interest exists at the present time, an apparent conflict of interest could be perceived by a reasonable observer to exist, whether or not it is the case, and a potential conflict of interest could reasonably be foreseen to exist in the future.
conforming alternate version (version de remplacement conforme)

It is a version that:

  1. conforms at the designated level, and
  2. provides all of the same information and functionality in the same human language, and
  3. is as up to date as the non-conforming content, and
  4. for which at least one of the following is true:
    1. the conforming version can be reached from the non-conforming page via an accessibility-supported mechanism, or
    2. the non-conforming version can only be reached from the conforming version, or
    3. the non-conforming version can only be reached from a conforming page that also provides a mechanism to reach the conforming version

For further information and examples please consult the definition of conforming alternate version on the W3C Website

consistent use (usage compatible)
Is a use that has a reasonable and direct connection to the original purpose(s) for which the information was obtained or compiled. This means that the original purpose and the proposed purpose are so closely related that the individual would expect that the information would be used for the consistent purpose, even if the use is not spelled out.
Consolidated Revenue Fund – (Trésor)
Means the aggregate of all public moneys that are on deposit at the credit of the Receiver General.
consultant (consultant)
an individual or firm which provides either advice or a professional service. (see also professional)
consultations (activités de consultation)
A two-way process that seeks direct participation from the public or specific stakeholders on a range of issues to inform government decisions about policies, programs, services, and legislative and regulatory initiatives, whether in person or online.
consulting and professional services (services de conseil et services professionnels)
services provided by individuals with significant training, qualifications and expertise in a professional, scientific, technical or managerial field. For example, the term "professional" has legal connotations for certain professions; for other occupations it denotes an accepted as evident degree of competence. Consulting and professional usually include: research and scientific studies including interpretation, architectural and engineering services, planning and development, data collection, auditing and certain aspects of electronic data processing. This listing is not exhaustive and contracting authorities should interpret each situation on a case by case basis.
contaminated site (site contaminé)
A site at which substances occur at concentrations that: (1) are above background levels and pose, or are likely to pose, an immediate or long-term hazard to human health or the environment, or (2) exceed the levels specified in policies and regulations.
content

The Standard on Web Usability defines content as:

Information and sensory experience to be communicated to the user by means of a user agent, including code or mark-up that defines the content's structure, presentation, and interactions

Structure

  • The way the parts of a Web page are organized in relation to each other; and
  • The way a collection of Web pages is organized

Presentation

Rendering of the content in a form to be perceived by users

Source: Web Content Accessibility Guidelines (WCAG) 2.0, Appendix A: Glossary

content (Web content) (contenu Web)

Information and sensory experience to be communicated to the user by means of a user agent, including code or markup that defines the content's structure, presentation, and interactions (Source: Web Content Accessibility Guidelines (WCAG) 2.0, Appendix A: Glossary.)

content (Web content) : (contenu Web)

Information and sensory experience to be communicated to the user by means of a user agent, including code or mark-up that defines the content's structure, presentation, and interactions.
(Source: Web Content Accessibility Guidelines (WCAG) 2.0, Appendix A: Glossary)

contingent liability (responsabilité éventuelle)
a potential liability, which may become an actual liability if and when one or more future events occur or fail to occur.
continuous employment (emploi continu)

Is one or more periods of service in the public service, as defined in the Public Service Superannuation Act, with allowable breaks only as provided for in the terms and conditions of employment applicable to the person.

one or more periods of service in the public service, as defined in the Public Service Superannuation Act, with allowable breaks only as provided for in the terms and conditions of employment applicable to the employee.
one or more periods of service in the public service, as defined in the Public Service Superannuation Act, with allowable breaks only as provided for in the terms and conditions of employment applicable to the employee.
continuous learning (apprentissage continu)
a lifelong process of training, development, and learning. Once individuals work in an environment where these three activities are present, and actively participate in each, lifelong learning becomes a reality.
continuous service (service continu)

Is an unbroken period of employment in the public service in the context of determining the rate of pay on appointment. Continuous service is broken when employment ceases between two periods of Public Service employment for at least one compensation day.

contract (marché)
an agreement between a contracting authority and a person or firm to provide a good, perform a service, construct a work, or to lease real property for appropriate consideration.
contract amendment (modification d'un marché)
an agreed addition to, deletion from, correction or modification of a contract.
contract costs (coût d'un marché)
For purposes of the Treasury Board Contracting Policy, the Government Contracts Regulations and other related instruments or documents the costs include all elements that are included in the consideration which is to be paid by the Crown to a contractor under the terms of a contract, and for greater certainty these elements include all fees and taxes that are legally levied and become payable by the contractor as a result of the performance of the contract.
contract splitting (fractionnement d'un marché)
the practice of unnecessarily dividing an aggregate requirement into a number of smaller contracts, thereby avoiding controls on the duration of assignments or contract approval authorities.
contractor (entrepreneur)
a person, firm or corporation entering into a Crown procurement contract.
contractual arrangement (accord contractuel)
an agreement between a contracting authority and entity of the Crown (e.g., Crown Corporations, provincial governments or municipalities) to provide a good, perform a service, construct a work or to lease real property for appropriate consideration. These types of agreements are not contracts in the true sense but are still subject to certain limits or constraints imposed by the Treasury Board.
contribution (contribution)
Is a transfer payment subject to performance conditions specified in a funding agreement. A contribution is to be accounted for and is subject to audit.
control of access (contrôle de l'accès)
Ensuring authorized access to assets within a facility or restricted areas by screening visitors and material at entry points by personnel, guards or automated means and, where required, monitoring their movement within the facility or restricted access areas by escorting them.
controlled goods (marchandises contrôlées)
Those goods specified in the schedule ("Controlled Goods List") to the Defence Production Act.
controlled vocabulary (vocabularie contrôlé)
A list of standardized terminology, words, or phrases, used for indexing or content analysis and information retrieval, usually in a defined information domain.
convenience cheques (chèque de dépannage)
A cheque provided by the credit card issuer and drawn on an acquisition card.
core privacy impact assessment (évaluation des facteurs relatifs à la vie privée de base)
Consists of those standardized elements of a PIA that are directly linked to policy and legal compliance.
core public administration (administration publique centrale)

Refers to the departments named in Schedule I and the other portions of the federal public administration named in Schedule IV of the Financial Administration Act.

Refers to departments named in Schedule I and the other portions of the federal public administration named in Schedule IV of the Financial Administration Act.
Refers to the departments named in Schedule I and the other portions of the federal public administration named in Schedule IV of the Financial Administration Act.
Core Responsibility (Responsabilité essentielle)
An enduring function or role performed by a department. The intentions of the department with respect to a Core Responsibility are reflected in one or more related Departmental Results that the department seeks to contribute to or influence.
corporate (collectif)
government-wide as opposed to organization-specific. For purposes of this policy, includes departments and organizations of the core public administration as defined in Schedules I and IV of the Financial Administration Act.
corporate identity (image de marque)
The unified manner in which an organization, company or public sector entity identifies its presence and activities. A corporate identity can include elements such as nomenclature, symbols, colour, typography and standards for graphics. The Government of Canada's corporate identity is prescribed by the Federal Identity Program.
corporate signature (signature visuelle)
The combination of the department's approved English and French applied title and the flag symbol or the arms of Canada.
cost plus fixed fee (or a percentage of cost) (coût plus honoraires fixes)
a payment arrangement whereby the contractor receives costs reasonably and properly incurred as determined by audit plus an agreed fixed fee (or a percentage of cost) by way of profit.
cost-effective (rentable)
In the context of analyzing options for alternative fuel use, cost-effectiveness is demonstrated when the additional cost of either converting the vehicle to use an alternative fuel or acquiring a factory-produced alternative fuel vehicle will be recovered in the form of fuel savings, environmental benefits, or visible leadership benefits over the life of the vehicle.
creation of personal information
Any personal information element or sub-element that a government institution assigns to an identifiable individual regardless of whether the information is derived from existing personal information under the control of the government institution or the institution appends new information to the individual.
credential

A unique physical or electronic object (or identifier) issued to, or associated with, an individual, organization or device.

credential assurance

The assurance that an individual, organization or device has maintained control over what has been entrusted to him or her (e.g., key, token, document, identifier) and that the credential has not been compromised (e.g., tampered with, modified).

credential assurance level

The level of confidence that an individual, organization or device has maintained control over what has been entrusted to him or her (e.g., key, token, document, identifier) and that the credential has not been compromised (e.g., tampered with, corrupted, modified).

credential risk

The risk that an individual, organization or device has lost control over the credential that has been issued to him or her.

criminal conviction (condamnation au criminel)
The outcome of a criminal prosecution which concludes that an individual is guilty of an offence and has:
  1. been convicted in Canada of an offence under an Act of Parliament punishable by way of an indictable offence or summary conviction, or
  2. been convicted of an offence outside Canada that, if committed in Canada, would constitute an offence punishable by way of an indictable offence or summary conviction under an Act of Parliament.
criminal organization (organisation criminelle)
A group, however organized, that:
  1. Is composed of three or more persons in or outside of Canada; and
  2. Has, as one of its main purposes or main activities, the facilitation or commission of one or more serious offences that, if committed, would likely result in the direct or indirect receipt of a material benefit, including a financial benefit, by the group or by any of the persons who constitute the group.
It does not include a group of persons that forms randomly for the immediate commission of a single offence.
(Source: Criminal Code, section 467.1)
criminal record (casier judiciaire)
A record of criminal convictions and their dispositions, discharges, and outstanding entries including:
  1. Criminal convictions contained in the Identification Databank of the Canadian Police Information Centre, RCMP National Repository of Criminal Records and/or police of jurisdiction databases; or
  2. Foreign criminal convictions for offences which would have been an offence punishable by way of an indictable offence or summary conviction under Canadian law had it been committed in Canadian jurisdiction; or
  3. Outstanding entries, such as charges, warrants, judicial orders, peace bonds, probation and prohibition orders; or
  4. Absolute and conditional discharges as set out in section 730 of the Criminal Code.
Note: The release of criminal record information is governed by sections 4 to 6.4 of the Criminal Records Act, the Youth Criminal Justice Act, the Privacy Act, the Criminal Code, and directives from the Minister of Public Safety on the release of criminal record information.
critical financial risk (risque financier majeur)
An event with reasonable probability that a significant unfunded financial obligation may arise, the department may be unable to fulfill its mandate, or that the event may cause significant damage to the reputation of the Government of Canada. The identification of a critical financial risk depends on the department's operating environment and management's professional judgment.
critical service (service essentiel)
A service whose compromise in terms of availability or integrity would result in a high degree of injury to the health, safety, security or economic well-being of Canadians or to the effective functioning of the Government of Canada (GC).
Crown (l'État)
Her Majesty the Queen in Right of Canada, including departments and departmental corporations as defined in the Financial Administration Act.
Crown corporation (société d'État)
a parent Crown corporation or a wholly owned subsidiary, as defined in section 83(1) of the Financial Administration Act.
A parent Crown corporation or a wholly-owned subsidiary.
Crown procurement contract or contract (marché de l'État ou marché)
an agreement between a contracting authority and a contractor to provide a good, perform a service or construct a work for appropriate consideration.
Crown servant (fonctionnaire de l'État)
  • an individual employed (or formerly employed) in a department as defined in section 2 of the Financial Administration Act and to other portions of the federal public administration named in Schedule IV of the Financial Administration Act, in the Canadian Forces and the Royal Canadian Mounted Police;
  • an individual appointed (or formerly appointed) by the Governor in Council, or by the Treasury Board or by a minister; except for former and serving directors or officers of Crown Corporations;
  • a former and serving prime minister, lieutenant-governor, governor general, minister, deputy head and ministers' exempt staff;
  • a representative authorized in writing to act on behalf of a serving prime minister, minister or deputy head;
  • an incoming participant or former incoming participant in a program under the Policy on Interchange Canada; or
  • an estate of an individual mentioned above.
  • An individual employed (or formerly employed) in a department as defined in section 2 of the Financial Administration Act and to other portions of the federal public administration named in Schedule IV of the Financial Administration Act, in the Canadian Forces and the Royal Canadian Mounted Police;
  • An individual appointed (or formerly appointed) by the Governor in Council or by the Treasury Board or by a minister, except for former and serving directors or officers of Crown corporations;
  • A former and serving prime minister, lieutenant-governor, governor general, minister, deputy head and ministers' exempt staff;
  • A representative authorized in writing to act on behalf of a serving prime minister, minister or deputy head;
  • An incoming participant or former incoming participant in a program under the Policy on Interchange Canada; or
  • An estate of an individual mentioned above.
cumulative working period (période de travail cumulative)
The period of time counted in the same department to determine whether or not a term employee meets the requirement for indeterminate appointment
custodian (gardien)
A department whose minister has administration of real property for the purposes of that department.
custodian (custody) (gardien)
A department whose minister has administration of real property for the purposes of that department
custodian department (ministère gardien)
a department having administration of federal real property.
custodian department (ministère qui a la garde)
for a worksite is the department responsible for the administration and control of the real property in question;
custody transfer (transfert de la garde de biens immobiliers)
A transfer of administration of real property that supports an adjustment to or transfer of program accountability.
customer (client)
Is any organization or individual that participates in a financial arrangement in order to receive goods or services from the Government of Canada, or for any organization or individual that require an accounts receivable to be established by the Government of Canada.
customer information (information des clients)
Is any data or information used in understanding, managing and reporting on organizations or individuals who enter into a financial arrangement in order to receive goods or services from the Government of Canada and any organization or individual for which an accounts receivable will be established.
customer record (fichier des comptes clientèles)
Is the dataset used in departmental financial and materiel management systems to uniquely identify and to consistently record and maintain customer information.

Policy instruments starting with the letter D

data (données)
Reinterpretable representations of information in a formalized manner suitable for communication, interpretation, or processing.
data matching (couplage des données)
Is an activity involving the comparison of personal information from different sources, including sources within the same government institution, for administrative or non-administrative purposes. The data-matching activity that is established can be systematic or recurring. The data-matching activity can also be conducted on a periodic basis when deemed necessary. Under this policy, data matching includes the disclosure or sharing of personal information with another organization for data-matching purposes.
dataset (ensemble de données numériques)
an identifiable collection of data. (Source: ISO 19115:2003)
dataset series (série d'ensembles de données numériques)
a collection of datasets sharing the same product specification (Source: ISO 19115:2003)
date modified (date de modification)

The most recent date on which the Web page content was formally issued, substantially changed or reviewed.

deactivated email account (compte de courrier électronique désactivé)
An email account that is no longer required. The email account can no longer send or receive emails. The reason may be, for example, that the employee has left the organization or that the program relating to the generic account has ended.
deficiencies (insuffisances)
in the context of this directivemeans that an inadequate amount of union dues has been deducted.
delegate (délégué)
Is an officer or employee of a government institution who has been delegated to exercise or perform the powers, duties and functions of the head of the institution under the Act.
delegate (also delegated or delegation) (déléguer (aussi délégué ou délégation))
An action by which a person (i.e., delegator), vested with specific statutory or delegated authorities, assigns a specific power or function to another individual.
Delegated Email Administrator (Administrateur de courrier électronique délégué)
An individual who has been delegated authority for administrative access to Shared Services Canada's Email Solution Service.
Delegated signing authorities (Pouvoirs de signature délégués)

For purposes of this directive, means financial or human resources signing authorities delegated by the deputy head based on the organization's delegation instrument. Levels of delegation vary between organizations. Financial signing authorities usually include delegations based on sections 32 and 34 of the Financial Administration Act. Human resources signing authorities usually include delegations such as approval of leave.

Since staffing sub-delegations are specific to each organization, required training or knowledge assessment aimed at managers and executives may have to be complemented to meet the terms of the organization's Appointment Delegation and Accountability Instrument.

delegation of spending and financial authorities (délégation des pouvoirs de dépenser et des pouvoirs financiers)
A mechanism in which spending and financial authorities are formally delegated through documents and controls such as delegation charts and supporting notes, specimen signature documents, electronic authorization charts, and validation and authentication processes.
demilitarization (démilitarisation)
Action that renders an item unusable for its intended military or strategic purpose and that is irreversible.
demotion (rétrogradation)
the placement of an employee in a position that has a lower maximum rate of pay than the maximum rate of pay applicable to the employee's former position for reasons of discipline, unsatisfactory performance and reasons other than breaches of discipline or misconduct.
department (ministère)
All departments named in Schedule I, divisions or branches of the federal public administration set out in column I of Schedule I.1, corporations named in Schedule II, and portions of the federal public administration named in schedules IV and V of the Financial Administration Act (FAA), unless excluded by specific acts, regulations or Orders in Council.
as described in Section 2: Application, of the PGS. In this document the term “department” may refer to either the tenant, the custodian or both.
departmental cio or equivalent (dpi du ministère ou équivalent)
Refers to the senior official designated by the deputy head, as established under Section 6.1.6 of the Policy on Management of Information Technology, to represent the department to TBS on matters relating to IT management. The requirements in this directive do not include all the duties and responsibilities of departmental CIO or equivalent; in addition to IT management, other responsibilities could include information management or IT security.
Refers to the senior official designated by the deputy head to represent the department to TBS on matters relating to IT management, as established under Section 6.1.6 of the Policy on Management of Information Technology. The requirements in this standard do not include all the duties and responsibilities of the departmental CIO or equivalent; in addition to IT management, other responsibilities could involve IM or IT security.
Departmental financial and materiel management system (DFMS) (Système ministériel de gestion financière et du materiel (SMGFM))
Is a system whose primary objectives are to demonstrate compliance by the government with the financial authorities granted by Parliament, comply with the government's accounting policies, inform the public through departmental financial statements, provide financial and materiel information for management and control, provide information for economic analysis and policy formulation, meet central agency reporting requirements and provide a basis for audit.
Departmental financial and materiel management system (DFMS) (système ministériel de gestion financière et du materiel (SMGFM))
Is a system whose primary objectives are to demonstrate compliance by the government with the financial authorities granted by Parliament, comply with the government's accounting policies, inform the public through departmental financial statements, provide financial and materiel information for management and control, provide information for economic analysis and policy formulation, meet central agency reporting requirements and provide a basis for audit.
Departmental financial and materiel management system (DFMS) – (système ministériel de gestion financière et du materiel (SMGFM))
Is a system whose primary objectives are to demonstrate compliance by the government with the financial authorities granted by Parliament, comply with the government's accounting policies, inform the public through departmental financial statements, provide financial and materiel information for management and control, provide information for economic analysis and policy formulation, meet central agency reporting requirements and provide a basis for audit.
Departmental Result (Résultat ministériel)
Departmental Results represent the changes departments seek to influence. Departmental Results are often outside departments' immediate control, but they should be influenced by Program-level outcomes.
Departmental Result Indicator (Indicateur de résultat ministériel)
A factor or variable that provides a valid and reliable means to measure or describe progress on a Departmental Result.
Departmental Results Framework (Cadre ministériel des résultats)
Consists of the department's Core Responsibilities, Departmental Results and Departmental Result Indicators.
departmental service management strategy:

Outlines the department's multi-year overall approach to managing and improving its external and internal enterprise services and includes:

  • Annual objectives, expected results and progress measurement;
  • A governance framework;
  • Risks and mitigation strategies; and
  • Priorities, plans and targets.
departmental travel card coordinator (coordonnateur ministériel des cartes de voyage)
A departmental official who represents a department in all matters related to its participation in the travel card program and who is responsible for acting as the liaison between Public Services and Procurement Canada and the card issuer.
departmental travel expense card (carte ministérielle de frais de voyage)

Comprises the following:

  • An account used to purchase common carrier transportation that is arranged through a government-approved supplier (no card is issued). The account is also used for travel service transaction fees; and
  • A credit card issued in the name of an authorized individual within a responsibility centre that is to be used for authorized government travel expenses by public servants, non-public servants or other persons.
departments (ministères)
Has the same meaning as in section 2 of the Financial Administration Act and includes all departments, agencies, branches and departmental corporations listed in Schedules I, I.1 and II of the Act.
deployed on a non-imperative basis

During the initial period:
The following situations may arise, depending on the language profile of the position to which the person is deployed:

  • If the position to which the person is deployed (2nd position) has the same linguistic profile as the position the person holds initially (1st position), the initial exclusion period for meeting the position's language requirements still applies.
  • If the 2nd position has a lower linguistic profile, the incumbent no longer has to meet the requirements of the 1st position, but does have to meet the requirements of the 2nd position within the initial exclusion period.
deployment (mutation)
the movement of an employee from one position to another position made pursuant to the Public Service Employment Act.
the movement of an employee from one position to another position made pursuant to the Public Service Employment Act.
the movement of an employee from one position to another position made pursuant to the Public Service Employment Act.
deputy head (administrateur général)

Is in the context of this directive:

  1. in relation to a department named in Schedule I to the Financial Administration Act, its deputy minister;
  2. in relation to any portion of the federal public administration named in Schedule IV to the Financial Administration Act, its chief executive officer or, if there is no chief executive officer, its statutory deputy head or, if there is neither, the person who occupies the position designated by the Governor in Council in respect of that portion.
for purposes of Schedule I of the Financial Administration Act, the deputy minister, and for purposes of Schedule IV, the chief executive officer or the person who occupies such a position.
for purposes of Schedule I of the Financial Administration Act, the deputy minister, and for purposes of Schedule IV, the chief executive officer or the person who occupies such a position.
for purposes of Schedule I of the Financial Administration Act, the deputy minister, and for purposes of    Schedule IV, the chief executive officer or the person who occupies such a position.
for purposes of Schedule I of the Financial Administration Act, the deputy minister, and for purposes of Schedule IV, the chief executive officer or the person who occupies such a position.
Is the deputy minister, the chief executive officer or any other officer having this level of responsibility. However, in respect of a departmental corporation, when the responsibility for making a decision that this policy attributes to the deputy head lawfully remains with its Board of Directors or equivalent body or person, the term "deputy head" is to be read as standing for "Board of Directors or equivalent".
Is the deputy minister, the chief executive officer or any other officer having this level of responsibility. However, in respect of a departmental corporation, when the responsibility for making a decision that this policy attributes to the deputy head lawfully remains with its Board of Directors or equivalent body or person, the term "deputy head" is to be read as standing for "Board of Directors or equivalent."
the deputy minister, the chief executive officer, or the person who occupies a position bearing some other title denoting the same level of responsibility.
Deputy Head as defined in section 11 of the Financial Administrtion Act, and in the case of the Canadian Forces the Chief of the Defence Staff.
deputy head
Has the same meaning as set out in s. 11(1)(a) and (b) of the Financial Administration Act.
deputy head:
a) in relation to a department named in Schedule I of the Financial Administration Act, its deputy minister; and b) in relation to any portion of the federal public administration named in Schedule IV of the Financial Administration Act, its chief executive officer or, if there is no chief executive officer, its statutory deputy head or, if there is neither, the person who occupies the position designated by the Governor in Council in respect of that portion.
For the purposes of this policy the term “deputy head” means deputy heads or their delegated alternates.
deputy heads

This term is equivalent to "deputy minister", "chief executive officer" and other titles denoting this level of responsibility.

This term is equivalent to “deputy minister”, “chief executive officer” and other titles denoting this level of responsibility.

deputy heads (administrateurs généraux)
means, for purposes of Schedule I of the Financial Administration Act, the deputy minister, and for purposes of Schedule IV, the chief executive officer or the person who occupies such a position.
deputy of a minister (délégué d'un ministre)
The deputy of a minister referred to in paragraph 24(2)(c) of the Interpretation Act.
designated minister (ministre désigné)
Is a person who is designated as the Minister under subsection 3.1(1). For the purposes of this policy, the designated minister is the President of the Treasury Board.
Is the President of the Treasury Board for the purpose of this policy.
designated offices

An office is designated bilingual for communications with and services to the members of the public if it meets criteria set out in the OLA or in the Regulations such as (not an exhaustive list):

  • an institution's head or central office;
  • an office within the National Capital Region;
  • an office of an institution that reports directly to Parliament;
  • an office where there is significant demand for services in either official languages.
  • an office where, due to its nature, it is reasonable that communications with and services from that office be available in both English and French.

A list of offices designated bilingual is available in Burolis.

An office is designated bilingual for communications with and services to the members of the public if it meets criteria set out in the OLA or in the Regulations such as (not an exhaustive list):

  • an institution's head or central office;
  • an office within the National Capital Region;
  • an office of an institution that reports directly to Parliament;
  • an office where there is significant demand for services in either official languages;
  • an office, where due to its nature, it is reasonable that communications with and services from that office be available in both English and French.

A list of offices designated bilingual is available in Burolis.

designated official (responsable désigné)

person designated by the deputy head to be responsible for the overall application of the Policy on Harassment Prevention and Resolution and the Directive on the Harassment Complaint Process. The deputy head may designate more than one official in his organization.

designated personnel (personnel désigné)
Ministers, ministers of state, parliamentary secretaries, and ministers' exempt staff who may be issued a travel expense card to pay for authorized government travel. Designated personnel do not include members of Parliament, non-public servants, students, consultants or Interchange Canada participants.
designated position (poste désigné)
a position that is designated pursuant to section 78.1, 78.2 or 78.4 of the PSSRA and the designation of which has not been changed pursuant to section 78.4. Employees who occupy designated positions are prohibited from participating in a strike. Reference: Sections 2, 78 and 102 of the PSSRA.
designated superior (surveillant désigné)
for purposes of validating the knowledge of existing managers and executives, the person responsible for their performance evaluation.
For purposes of this directive, means the person responsible for conducting the performance evaluation of employees who must complete the required training or the knowledge assessment leading to validation of delegated signing authorities.
destruction equipment (équipement de destruction)
any device or process used to change the medium which contains classified or protected information in such a way that the classified or protected information can no longer be derived from the medium.
detection (détection)
the use of appropriate devices, systems and procedures to signal that an attempted or actual unauthorized access has occurred.
device-based mobile application (application mobile axée sur l‘appareil)

An application that is installed locally on a mobile device and developed either entirely with the operating system software development kit (SDK) or in combination with Web technologies. Application components developed with Web technologies can be installed with the device-based mobile application or hosted on a remote server.

digital markers

Mechanisms used to remember a visitor's online interactions with a website(s). These mechanisms may be used to record a visitor's online interactions within a single session or visit, or to record a visitor's online interactions through multiple sessions or visits.

dimensions (dimensions)

A measure of spatial extent, especially width, height or length.

direct collection
The collection of personal information from the individual to whom the information relates.
directed contract (marché prescrit)
a contract awarded to a preselected contractor in circumstances where the contracting authority has justifiably set aside the requirement to solicit bids under the provision of one or more of the exceptions to competitive solicitation in Section 6 of the Government Contracts Regulations. Contracting authorities are strongly encouraged to provide public notification of these contracts through an Advance Contract Award Notice (ACAN) using the electronic bidding methodology. If this is done and if there are no valid challenges received to the ACAN within 15 days, the directed contract is deemed to be competitive and may be awarded using the higher electronic bidding contracting authority levels.
disbursements (débours)
direct out-of-pocket expenses incurred.
disclosure
The release of personal information by any method (e.g., transmission, provision of a copy, examination of a record) to any body or person.
discretionary exemption
An exemption provision of the Act that contains the phrase "may refuse to disclose." The following sections of the Act provide for exemptions that are discretionary: 14, 15(1), 16(1), 16(2), 16.3, 17, 18, 18.1, 21(1), 22, 22.1, 23 and 26.
discretionary exemption (exception discrétionnaire)
Is an exemption provision of the Privacy Act that contains the phrase "may refuse to disclose." The following exemptions are discretionary: 20, 21, 22(1)(a), 22(1)(b), 22(1)(c), 23, 24(a), 24(b), 25, 27 and 28.
display name (nom affiché)
An email property that enables email users to see the name of an individual, program or service for any given email address. The display name is the name that email recipients see in their email inbox and on printed emails, and that is used in address directories. This property is found under Email Properties.
disposal (aliénation)
A transaction that alienates real property from a department's inventory by sale, lease, licence, exchange, gift, easement, transfer of administration to another department or an agent Crown corporation, or transfer of administration and control to the provincial Crown.
disposition authorities (autorisations de disposer)
Disposition authorities are the instruments that enable government institutions to dispose of records which no longer have operational value, either by permitting their destruction (at the discretion of institutions), by requiring their transfer to Library and Archives of Canada, or by agreeing to their alienation from the control of the Government of Canada.
disposition/disposal (aliénation)
A transaction that alienates real property from a department's inventory by sale, lease, licence, exchange, gift, easement, transfer of administration to another department or an agent Crown corporation, or transfer of administration and control to the provincial Crown.
donation (don)
The provision by contribution, gift or bequest by a person, group or organization external to the Government of Canada of funds, goods, facilities or services without cost to the Government of Canada. The contribution is made without expectation of any benefit in return (other than public acknowledgement, if agreed to by both parties, or a tax receipt). The contribution may or may not support a particular Government of Canada event or activity.
dormant email account (compte de courriel inactif)
An email account that is temporarily suspended. For example, this may be the email account of an individual on extended leave.
drawdown (prélèvement)
The process whereby funds, approved by Parliament through an appropriation, are paid from the Consoldiated Revenue Fund to a Crown corporation to cover its expenditures.
dual-fuel vehicle (véhicule à deux carburants)
Is a vehicle with two separate fuel systems that operates on one specific fuel or on both fuels simultaneously (e.g., a dual-fuel diesel/natural gas vehicle burns diesel for ignition and natural gas for the source of power and can also operate entirely on diesel).

Policy instruments starting with the letter E

E-10 fuel (Carburant E10)
A low-level ethanol blended fuel consisting of a blend of no more than 10% ethanol and no less than 90% gasoline; low-level ethanol blended fuel is gasoline blended with ethanol in low concentrations; in Canada, low-level ethanol blended fuel is manufactured and available in a range of concentrations from 5% to 10% ethanol content.
E-85 fuel (Carburant E85)
A high-level ethanol blended alternative fuel; in Canada, E85 ethanol blended fuel (a mixture of ethanol with gasoline) is manufactured and available in a range of concentrations from 65% for colder climates (winter) up to 85% ethanol content for warmer climates (summer); only flex-fuel vehicles (equipped with an engine and fuel system that are compatible with E85 fuel) can operate on this fuel, although they can also operate on gasoline or any combination of these two fuels; an E85 identifier is usually located inside the fuel filler door.
early warning system
A system involving a set of monitoring arrangements, based on indicators supplied by the Office of the Chief Human Resources Officer and designed to identify potential issues as they arise.
EDRM solutions (solutions de GEDD)
Are automated systems used to manage, protect and preserve information resources creation to disposition. These solutions maintain appropriate contextual information (metadata) and enable organizations to access, use and dispose of records (i.e., their retention, destruction or transfer) in a managed, systematic and auditable way in order to ensure accountability, transparency and meet departmental business objectives.
effectiveness (Efficacité)
The impacts of a program, policy or other entity, or the extent to which it is achieving its expected outcomes.
efficiency (Efficience)
The extent to which resources are used such that a greater level of output/outcome is produced with the same level of input or, a lower level of input is used to produce the same level of output/outcome. The level of input and output/outcome could be increases or decreases in quantity, quality, or both.
electronic bidding (invitation électronique à soumissionner)

a method of procurement that promotes suppliers' access to, and transparency in, the procurement process and facilitates the Crown's receipt of best value, by using:

  1. public notice by means of an approved electronic information service of procurement opportunities;
  2. public notice by means of an electronic information service of proposed directed procurements by means of an Advance Contract Award Notice (ACAN); or
  3. such other procurement methods as may be approved by the Treasury Board.
electronic intelligence (ELINT)
Technical information or intelligence derived from the collection, processing and analysis of electromagnetic non-communications emissions.
electronic mail (courrier électronique)
See Email.
electronic network

Groups of computers and computer systems that can communicate with each other, including without limitation, the Internet, Government of Canada electronic data networks, voice and video network infrastructure, and public and private networks external to a department. The network includes both wired and wireless components.

email (courriel)
A message sent and received in electronic form via computer networks or a computer system. (Library and Archives Canada, Email Management Guidelines)
email account (compte de courriel)
An email mailbox and the associated rights to use that mailbox. (Library and Archives Canada, Email Management Guidelines)
email address (adresse de courriel)
The character string used to allow computer systems to route an email message to the intended email account, usually consisting of a username, the @ symbol and a domain name. (Library and Archives Canada, Email Management Guidelines)
email address prefix (préfixe de l'adresse de courriel)
Portion of the email address before the @ symbol.
email address suffix (suffixe de l'adresse de courriel)
Portion of the email address after the @ symbol.
Email Administrator (Administrateur de courrier électronique)
An individual or entity who is responsible for the configuration and management of an email service.
email client (client de courriel)
An application or program that allows the user to compose, read and send email. An email client may be on the Web, a computer desktop, a mobile device or other technology.
email disclaimer (avis de non-responsabilité du courriel)
A statement that is appended to an email.
email domain name (nom de domaine de l'adresse de courriel)
A unique address that comes after the @ symbol in an email address. A domain name may or may not include a sub-domain name.
email property (attribut de courriel)
One configurable piece of information used by an email service and an email client to assist in identifying the sender of email. It is made available through the address book and the active directory. An email property is a subset of Email Properties.
email service (services de courriel)
A service offered by an organization that enables users to create, transmit, receive, respond to, and store email. An email service is accessed by an email client.
emergency (urgence)
A present or imminent event, including IT incidents, that requires prompt coordination of actions to protect the health, safety or welfare of people, or to limit damage to assets or the environment.
emergency contact (marché d'urgence)
a contract which would normally require Treasury Board authority but is initiated in response to a pressing emergency in which delay would be injurious to the public interest.
emergency management (gestion des urgences)
The prevention and mitigation of, preparedness for, response to and recovery from emergencies.
employee (employé)

for the purpose of this directive, employee refers to those employed as indeterminate employees, part-time employees, term employees, seasonal employees, casual workers, students and part-time workers in organizations defined in section 2.1.

Is, for the purpose of this directive, a person appointed to the core public administration.

in the context of this directive has the same meaning as in sub-section 2(1) of the Public Service Labour Relations Act.
employee (fonctionnaire)
a person employed in the public service other than part-time staff who work less than one-third of the normal work period, persons employed on a casual basis or on a term basis for less than three months, persons who occupy a managerial or confidential position, and other exceptions specified in Section 2 of the PSSRA.
For the purposes of this directive, a person employed in an organization for which Treasury Board is the employer, except for members of the Royal Canadian Mounted Police as defined in the Royal Canadian Mounted Police Act.
For purposes of this directive, means a person employed in an organization for which Treasury Board is the employer. Includes employees appointed on a full-time or part-time basis; term employees of at least six months plus one day including those with consecutive term extensions totalling six months plus one day; and indeterminate employees, including seasonal and acting appointments of at least four months.
employee newly appointed to the core public administration (fonctionnaire nouvellement nommé à l'administration publique centrale)
an employee as defined in the Public Service Employment Act appointed to the core public administration on the date this policy comes into effect and thereafter. For the purposes of this policy, employees newly appointed to the core public administration for a period shorter than six months plus a day are excluded.
For purposes of this directive, means an employee appointed after January 1, 2006.
employee takeover (prise en charge de services de l'État par des fonctionnaires)
is an agreement entered into by the Government of Canada with an employee takeover company, comprised of the former employee or group of former employees who have left the Public Service and provide for the government, from the private sector, the same or a similar service that he, she or they performed while working in the Public Service. This policy allows the employee or employee group to establish a private-sector entity to negotiate or compete for a government service-delivery contract. This contract may include a lease or license.
employee takeover company (entreprise crée aux fins de la prise en charge)
is a company, legally incorporated by the employee or employee group, who leave the Public Service and provide for the government, from the private sector, the same or a similar service that he, she or they performed while working in the Public Service. In this context, irrespective of whether an employee takeover company has more than one employee-owner and/or offers shares to former employees, ownership is defined in terms of control and significant influence over the operations and management structure of the corporation. This company may be the same employee association incorporated to develop proposal(s). It is possible that the employee takeover company is controlled by the former employees collectively and that it does not necessarily have a principal owner.
employer (employeur)

Under the Canada Labour Code (CLC), Part II, this term means a person who employs one or more employees and includes an employers' organization and any person who acts on behalf of an employer. In the Public Service context the term includes an agency acting on behalf of the Treasury Board, a department or any person who acts in a supervisory or managerial capacity on behalf of a department.

Treasury Board Occupational Safety and Health (OSH) standards (Normes de sécurité et de santé au travail du Conseil du Trésor)

The expression is self-explanatory. However, it should be noted that most of these standards are:

  • based on the CLC Part II regulations;
  • consulted upon in the National Joint Council and, therefore, have the force of collective agreements.

Since Treasury Board OSH standards and regulations pursuant to Part II of the Canada Labour Code are legal requirements, in the case of differences the most stringent requirement is the operative one.

for purposes of the core public administration, Treasury Board is the employer.
Her Majesty in right of Canada as represented by the Treasury Board for various departments and agencies of the public service of Canada listed in Schedule I, Part I of the PSSRA.
enactment (édit)

Includes a regulation, order, directive or other instrument made under the authority of an act or other authority.

encoding schema (schéma d'encodage)
Machine-processable specifications which define the structure and syntax of metadata specifications in a formal schema language. (Based on Dublin Core Metadata Initiative Glossary)
endowment funding (fonds de dotation)
– Is a transfer payment to a recipient where the funding provided is to be invested to produce an ongoing source of income to be used for purposes specified in a funding agreement.
English and French linguistic minority communities

English-speaking population in Quebec and French-speaking population outside Quebec.

enhanced identification methods (méthodes d'identification améliorées)
Refer to the technological means used to identify or authenticate an identifiable individual.
enhanced screening ( (filtrage approfondi)

A type of security screening activity conducted when duties and access to information, assets or facilities are related to or directly support security and intelligence functions.

enterprise services (services intégrés)
Services offered by departments that have the mandate to provide services to other government departments (formerly referred to as common service organizations).
entertainment activities (activités de divertissement)
The action of being provided with amusement or enjoyment and includes, but is not limited to tickets to musical, theatre, sporting or similar events, tours of local or other places of interest, and other similar activities for reasons of courtesy, diplomacy and protocol.
equivalent
  • In institutions listed in Schedules I or IV of the FAA, the term "equivalent" refers to positions approved by the TB as equivalent to the positions of an assistant deputy minister, even though the title does not include the term "assistant deputy minister."
  • In institutions that do not appear in these schedules, “equivalent” refers to management positions where the level of authority exercised and organizational role are similar to those of an assistant deputy minister position (for example, the duties of a vice president in a Crown corporation), considering these institutions' individual administrative and operational structures.
E-service / e-enabled service:

The provision of a service that can be completed on-line from end-to-end, except in circumstances where it is prohibited by law or security considerations.

essential record (document essentiel)
A record essential to continuing or re-establishing critical institutional functions.
estimate (estimation)
An opinion, judgment or calculation of the market value of real property, in writing, as of a specified date that evaluates the real property right, interests or benefits involved and provides sufficient information and analysis to support the conclusion.
evaluation (Évaluation)
In the Government of Canada, evaluation is the systematic and neutral collection and analysis of evidence to judge merit, worth or value. Evaluation informs decision making, improvements, innovation and accountability. Evaluations typically focus on programs, policies and priorities and examine questions related to relevance, effectiveness and efficiency. Depending on user needs, however, evaluations can also examine other units, themes and issues including alternatives to existing interventions. Evaluations generally employ social science research methods.
Is, in the Government of Canada, the systematic collection and analysis of information about the outcomes of programs. The information is used to make judgments about a program's relevance, its results and cost-effectiveness as well as find alternative ways to deliver the program or to achieve the same results. Section 42.1 of the Financial Administration Act requires that every department conduct, every five years, a review of the relevance and effectiveness of each ongoing non-statutory program of grants and contributions. This review is a form of evaluation which would be conducted in a manner that would be appropriate for the risk, complexity and materiality of the program.
Is, in the Government of Canada, the systematic collection and analysis of information about the outcomes of programs. The information is used to make judgments about a program's relevance, its results and cost-effectiveness, as well as find alternative ways to deliver the program or to achieve the same results. Section 42.1 of the Financial Administration Act requires that every department conduct, every five years, a review of the relevance and effectiveness of each ongoing non-statutory program of grants and contributions. This review is a form of evaluation which would be conducted in a manner that would be appropriate for the risk, complexity and materiality of the program.
events (événements)

Involve gatherings of individuals (both public and/or non-public servants) engaged in activities other than operational activities of the department. Examples of events include, but are not limited to:

  • Management and staff retreats;
  • Participation in conferences;
  • Awards and recognition ceremonies; and
  • Departmental celebrations.
events of national or international scope

Some examples are: an exposition, a fair, an exhibition, a competition, a game or sporting event in Canada or abroad.

every reasonable effort
A level of effort that a fair and reasonable person would expect or would find acceptable.
every reasonable effort (tous les efforts raisonnables)
Means a level of effort that a fair and reasonable person would expect or would find acceptable.
evidence of identity

A record from an authoritative source indicating an individual's identity. There are two categories of evidence of identity: foundational and supporting.

evidence of identity (preuve de l'identité)

A record from an authoritative source indicating an individual's identity. There are two categories of evidence of identity: foundational and supporting.

(Source:Standard on Identity and Credential Assurance)

ex gratia payment (paiement à titre gracieux)
A benevolent payment made by the Crown used only when there is no other statutory, regulatory or policy vehicle to make such a payment. The payment is made in the public interest for loss or expenditure incurred where the Crown has no obligation of any kind or has no legal liability, or where the claimant has no right of payment or is not entitled to relief in any form.
a payment where a legal liability does not exist or where it is uncertain that a legal liability exists under the contract.
exceptional staffing situations

The following are examples of staffing situations in which a candidate who does not meet the language requirements may be considered:

  • when the potential applicant pool is very limited due to the highly specialized nature of the duties and the knowledge needed for a position;
  • when the institution would receive an insufficient number of applications from members of one or the other official language community.
excluded employee (employé exclu)
Is a person who occupies a position that has been identified by the employer in accordance with the Public Service Labour Relations Act as not being represented by a bargaining agent because of the nature of the duties of the position.
excluded group employees (employés de groupes exclus)
Positions identified by the employer, in accordance with the Public Service Labour Relations Act, as not being represented by a bargaining agent because of the nature of the duties of those positions.
excluded information (renseignements exclus)
Is the information to which the Act does not apply as described in sections 68, 68.1, 68.2, 69 and 69.1 of the Act.
Is the information to which the Act does not apply as described in sections 69, 69.1, 70 and 70.1.
excluded manager/excluded employee (gestionnaire exclu/fonctionnaire exclu)
a person who occupies a managerial or confidential position.
excluded position (poste exclu)

Is a position identified by the employer in accordance with the Public Service Labour Relations Act as not being represented by a bargaining agent because of the nature of the duties of the position.

executive (cadre supérieur)
An employee appointed to the Executive Group (EX 01 to EX 05 levels), including director, director general, assistant deputy minister or equivalent. For purposes of this directive, employees who are classified in the following groups and levels are considered to be executive equivalents: Defence Scientific Service (DS) Group, levels 7A,7B and 8, Medical Officer (MD-MOF) Group, levels 4 and 5, and Medical Specialist (MD-MSP) Group, level 3.
an employee appointed to the Executive Group (EX 01 to EX 05 levels). For purposes of this directive, employees who are classified in the following groups and levels are considered to be executive equivalents: Defence Scientific Service (DS) Group, levels 7A, 7B and 8, Medical Officer (MD-MOF) Group, levels 4 and 5, and Medical Specialist (MD-MSP) Group, level 3.
an employee appointed to the Executive Group (EX-01 to EX-05 levels), i.e. director, director general, assistant deputy minister or equivalent.
an employee appointed to the Executive Group (EX-01 to EX-05 levels). For purposes of this directive, employees who are classified in the following groups and levels are considered to be executive equivalents: Defence Scientific Service (DS) Group, levels 7A, 7B, and 8, Medical Officer (MD-MOF) Group, levels 4 and 5, and Medical Specialist (MD-MSP) Group, level 3.
An employee appointed to the Executive Group (EX-01 to EX-05 levels), including director, director general, assistant deputy minister or equivalent. For purposes of this directive, employees who are classified in the following groups and levels are considered to be executive equivalents: lawyers at the 3A, 3B, or 3C levels, defence scientists at the 7A, 7B and 8 levels, excluded employees at the MD-MOF-4, MD-MOF-5 or MD-MSP-3 levels.
executive (cadre supérieure)
An employee appointed to the executive group (EX-01 to EX-05 levels), i.e., director, director general, assistant deputy minister or equivalent.
Executive (EX) Group (groupe de la direction, Groupe EX)
the occupational group as defined in the Canada Gazette, Part 1, March 27, 1999.
executive appointed on a term basis (cadre supérieur nommé pour une période déterminée)
an employee appointed to the executive group for a specified period.
executive group, EX group (groupe de la direction, groupe EX)
the occupational group as defined in the Canada Gazette, Part 1, March 27, 1999.
executive group, EX group, Executive (EX) Group - (groupe de la direction, Groupe EX)
the occupational group as defined in the Canada Gazette, Part 1, March 27, 1999.
exempt bank (fichier inconsultable)
Is a personal information bank that describes files, all of which consist predominantly of personal information that relates to international affairs, defence, law enforcement and investigation, as outlined in sections 21 and 22 of the Act. The head of a government institution can refuse to disclose any personal information requested that is contained in an exempt bank.
exemption (exception)
Is a mandatory or discretionary provision under the Act that authorizes the head of the government institution to refuse to disclose information in response to a request received under the Act.
Is a mandatory or discretionary provision under the Act that authorizes the head of the government institution to refuse to disclose records in response to an access request.
Existing functional specialist (Spécialiste fonctionnel titulaire)
For purposes of this directive, means ­functional specialists in procurement, materiel management and real property appointed before January 1, 2006.
Existing managers and executives (Gestionnaires et cadres supérieurs titulaires)
Managers and executives appointed before January 1, 2006.
expenditure (dépenses)
An amount charged against a departmental appropriation in the accounting period.
expenditure basis of accounting (appropriation accounting/modified cash/partial accrual accounting) (méthode de comptabilité axée sur les dépenses (comptabilité des crédits, comptabilité de caisse modifiée, comptabilité d'exercice partielle))
A basis of accounting that aligns with how Parliament authorizes departmental charging against an appropriation. Appropriation accounting differs in its presentation from accrual accounting in that transactions that do not require the use of an appropriation are not reported.
expenditure initiation authority (pouvoir d'engagement des dépenses)
The authority to incur an expenditure (to spend funds) or to make an obligation to obtain goods or services that will result in the eventual expenditure of funds.
expense (charge)
Decreases in economic resources, either by way of decreases in assets or increases in liabilities, resulting from the operations, transactions and events of the accounting period (Public Sector Accounting Standards, PS 1000.49)
external networks

Networks reached from the Government of Canada network, to which authorized individuals are granted access. They include permissible sites across the public Internet and via the World Wide Web, including services provided by parties such as collaborative software.

Policy instruments starting with the letter F

facility (installation)
a physical setting used to serve a specific purpose. A facility may be part of a building, a whole building, or a building plus its site; or it may be a construction that is not a building. The term encompasses both the physical object and its use (for example, weapons ranges, agriculture fields).
fair market value (juste valeur marchande)
The price that would be agreed to in an open and unrestricted market between knowledgeable and willing parties dealing at arm's length who are fully informed and not under any compulsion to transact.
fair value (juste valeur)
  1. the price that would be agreed to in an open and unrestricted market between knowledgeable and willing parties dealing at arm's length who are fully informed and not under any compulsion to transact. 

    The word "fair" implies a concept of a market which is not disturbed by unpredictable economic factors, e.g. boom or depression (23/06/94 – PWGSC Supply Manual, February 16, 1998).

    OR

  2. the value of a good or service as determined by negotiation between buyers and sellers and which value would be acceptable as a basis of a purchase and sale.(adapted from Aljian's Purchasing Handbook, Fourth Edition, McGraw-Hill Book Company, 1982.)
family (famille)
  1. for the purpose of care of family leave:
    • spouse or common-law partner resident with the employee;
    • children (including foster children or children of spouse or common-law partner);
    • parents (including step-parents and foster-parents); and,
    • any relative residing in the executive's household or with whom the executive permanently resides.
  2. for the purpose of bereavement leave :
    • spouse or common-law partner resident with the employee;
    • children (including foster children or children of spouse or common-law partner), stepchildren, son-in-law, daughter-in-law and grandchildren;
    • parents (including step-parents and foster-parents), father-in-law, mother-in-law and grandparents;
    • brothers and sisters, brothers-in-law and sisters-in-law;
    • any relative residing in the executive's household or with whom the executive permanently resides.
favicon (favoricône)

An icon associated with a website or Web page that may be displayed in the address bar of the browser, next to the page's name in a list of bookmarks, and next to the page's title on a browser tab.

federal heritage collections (collections du patrimoine federal)
Collections of art, historical artifacts, archaeological artifacts and archival collections that are of artistic, historical, ceremonial, documentary, technological or associative importance and that are owned by federal departments (excepting those managed by Parks Canada under its legislative mandate). New objects of potential heritage value are also considered to be valid cultural property.
Federal Identity Program (FIP) (Programme fédéral de l'image de marque(PFIM))
The corporate identity of the Government of Canada that ensures that departments, programs, services, assets and activities are clearly identified to the public in Canada and abroad through the consistent use of departmental titles and symbols.
Federal Identity Program (FIP) ( (PFIM)) (Programme fédéral de l'image de marque)
The corporate identity of the Government of Canada that ensures that federal departments, programs, services, assets and activities are clearly identified to the public in Canada and abroad through the consistent use of departmental titles and symbols.
federation

A cooperative agreement between autonomous entities that have agreed to work together. The federation is supported by trust relationships and standards to support interoperability.

fee set by contract (frais établis par contrat)
A fee established under a contract between a department (as defined in section 2 of the Financial Administration Act) and an external party.
field of application (domaine d'application)
The range of items, intended for internal and external use, that bear the Government of Canada signature or departmental signature and the Canada wordmark, including but not limited to stationery, forms, signage, websites and other electronic communications, communications products, personnel identification and motor vehicles.
financial arrangement (entente financière)
Is any arrangement between the government and outside parties that results in an actual or potential outlay of resources. Financial arrangements may include repayable contributions and loans.
financial authorities (pouvoirs financiers)

Include:

  • Certification Authority (Financial Administration Act, section 34)
  • Payment Authority (Financial Administration Act, section 33)

Includes:

financial cap (plafond financier)
the maximum amount or amounts specified in the contract for which a contractor can be liable to the Crown.
Financial event (activité financière)
Is any activity that has financial consequences for the government of Canada.
financial event – (activité financière)
Is any activity that has financial consequences for the Government of Canada.
financial information (information financière)
Is any data or information and knowledge used in understanding, managing and reporting on the monetary aspects of any activity. Financial information is not limited to accounting data but includes aggregated information and knowledge developed and used to understand, manage and report on the monetary aspects of any activity.
Is any data, information and knowledge used in understanding, managing, and reporting upon the monetary aspects of any activity. Financial information is not limited to accounting data, but includes aggregated information and knowledge developed and used to understand, manage and report on the monetary aspects of any activity.
financial management (gestion financière)
A continuum of finance-related activities undertaken to ensure sound and prudent use of public funds in an effective, efficient and economical manner.
financial management system (FMS) (système de gestion financière (SGF))
Any combination of business processes (end-to-end, automated and manual), procedures, controls, data and software applications, all of which are categorized as either program systems or central systems, that produces financial information and related non-financial information.
financial performance (rendement financier)
A performance measure that addresses the cost of operating and sustaining an asset relative to established standards or targets.
financial plan (plan financier ministériel)
A multi-year plan providing the basis for identifying the elements of the work and priorities to be delivered to achieve a department's mandate and programs. A financial plan supports the development of the in-year departmental budget and related allocations of resources.
financial reporting (rapport financier)
Internal and external financial reports and disclosures. Internal financial reporting can include financial information that supports decision making, risk assessment, planning, budgeting, resource allocations, accounting, performance assessments and reports. External reporting includes all financial statements, reports or disclosures, including those prepared for Parliament or designed to be made public.
financial reporting (rapports financiers)
Refers to financial reports and disclosures that are both internal and external to a Crown corporation. Internal financial reporting can include financial information that supports decision-making, planning, budgeting, resource allocations, accounting, performance assessments and reports. External reporting includes all financial statements, reports or disclosures, including those prepared for Parliament or to be made public.
firm (fixed) price (prix ferme)
a method of pricing in which the total is a fixed lump sum or an amount made up of fixed unit prices. In such cases, both parties agree on the price to be paid before the contract is awarded.
firm price contract (marché à prix ferme)
a contract specifying the total payable or one in which the total payable can be calculated by multiplying identical units of work or items delivered by a fixed unit price.
first party (première partie)
the Crown or the contractor.
first-party cookies

A cookie is a data file sent by a Web server to the Web browser on a visitor's computer that the Web server uses to track or record visitor information. First-party cookies are those cookies set by the website the visitor is visiting.

First-time functional specialist (Spécialiste fonctionnel nommé pour la première fois dans ses fonctions)
Functional specialists appointed to carry out their specialized functions for the first time after January 1, 2006.
First-time supervisors, managers and executives (Surveillants, gestionnaires et cadres supérieurs nommés pour la première fois au niveau)
Supervisors, managers and executives appointed after January 1, 2006. First-time executives will complete required training when appointed for the first time to each of the following three groupings e.g. EX-01, EX-02 & EX-03 or EX-04 & 05.
fit-up (aménagement)

federally subsidized fit-up, for the purposes of this policy only, includes:

  • basic wall structures (painted);
  • a landscaped exterior with proper enclosures (fences);
  • kitchens, including sinks, cupboards and counters;
  • washrooms;
  • appropriate lighting and ventilation and
  • water and hydro connections (aménagement);
fixed contribution funding (financement pour une contribution fixe)
Is an option for providing transfer payments to Aboriginal recipients where a contribution can be based on a predetermined annual estimate of the funding required by a recipient to achieve the objectives of a transfer payment program. (See Appendix K: Transfer Payments to Aboriginal Recipients)
fixed time rate (taux fixe au temps)
a method of pricing in which the amount payable is determined by expressing the cost of labour, overhead and profit as a fixed amount by time period.
fixed unit price (prix fixe unitaire)
a method of pricing in which the total payable is calculated by multiplying the number of identical units of work or items delivered by a fixed price per unit or item.
flag symbol (symbole du drapeau)
The flag symbol is a graphically modified version of the National Flag of Canada. The flag symbol is protected under the laws of Canada, and internationally under the Paris Convention for the Protection of Industrial Property.
Fleet credit card (Carte de crédit de parc automobile)
A credit card provided by a fleet management support services provider, to be used for the purchase of fuel and other operating and maintenance expenses related to government vehicles; normally a credit card should be assigned to one executive vehicle.
fleet management service provider (fournisseur de services de gestion de parcs automobiles)
Is a private-sector supplier of fleet management information services and a companion credit card system.
Fleet management support services provider (Fournisseur de services de gestion de parcs automobiles)
a private-sector supplier of fleet management information services and a companion credit card system
Flex-fuel vehicle (Véhicule polycarburant)
A vehicle with a single fuel system that operates on either of two different fuels or a blend of the two (e.g., an E85 vehicle can operate on gasoline alone or on any blend of gasoline and ethanol to a maximum of 85 per cent ethanol); future vehicles might operate on gasoline or ethanol alone, or any blend of the two.
flexible contribution funding (financement pour une contribution souple)
Is an option for providing transfer payments to Aboriginal recipients where the recipient has met certain assessment criteria and where a transfer payment program that requires a two or more year relationship with a recipient to achieve objectives can be funded under a multi-year funding agreement. (See Appendix K: Transfer Payments to Aboriginal Recipients)
flow of personal information (flux des renseignements personnels)
Describes the creation, collection, retention, use, disclosure and disposition of personal information. It also includes the identification of partners that handle the personal information during the administration of a program or an activity.
footer (pied de page)

The area at the bottom of a Web page that contains information that is persistent across a website, such as links to contact information and terms and conditions for the website.

for cause (pour un motif valable)
A determination that there is sufficient reason to review, revoke, suspend or downgrade a reliability status, a security clearance or site access.
foreign instrumentation signals intelligence (FISINT)
Technical information or intelligence derived from the collection, processing and analysis of foreign instrumentation signals by other than the intended recipient.
foreign recipient (bénéficiaire étranger)
Is a recipient that isaninternational organization or a foreign state.
foreign state (état étranger)
Is a state other than Canada or a department or agency of such a state.
forgiveness (renonciation)
The deletion of a debt related to a non-budgetary expenditure that extinguishes the debt, waives the right of Her Majesty to reinstate the debt, and permits both the Crown and the debtor to remove the debt from their accounts.
former public office holder (ancien titulaire de charge publique)
  1. a former Minister of the Crown;
  2. a former parliamentary secretary;
  3. a former full-time Governor-in-Council appointee, other than a former Lieutenant-Governor of a province and a former judge who received a salary under the Judges Act;
  4. a former employee of a department at a level of senior manager or above, or the equivalent, for whom Treasury Board represents the government as employer;
  5. every former member of ministerial exempt staff designated by the responsible minister to be subject to this part;
  6. a former full-time ministerial appointee designated by the responsible minister to be subject to the Conflict of Interest and Post Employment Code for Public  Office Holders;
  7. every former member of the Canadian Armed Forces at a rank of, or above, colonel, or the equivalent;
  8. a former commissioned officer of the Royal Canadian Mounted Police; and
  9. the former incumbents of any other positions designated by Treasury Board.
former public servant (ancien fonctionnaire)
any former member of a department as defined in the Financial Administration Act, a former member of the Canadian Armed Forces or a former member of the Royal Canadian Mounted Police.
foundational evidence of identity

Evidence of identity that establishes core identity information such as given name(s), surname, date of birth, sex and place of birth. Examples include records of birth, immigration or citizenship from an authority with the necessary jurisdiction.

foundational evidence of identity (preuve de l'identité essentielle)
Evidence of identity that establishes core identity information such as given name(s), surname, date of birth, sex and place of birth. Examples include records of birth, immigration or citizenship from an authority with the necessary jurisdiction.

(Source:Standard on Identity and Credential Assurance)

foundational learning (apprentissage des fondements)
learning that serves to develop essential knowledge, skills and competencies that an employee needs to effectively perform his/her work in the public service.
full authority (pleins pouvoirs)
The authority that extends to the limit of the associated budget allocated to the position.
full calendar month of employment (mois civil complet d'emploi)
means the period from the first day of the month to the last day of the month inclusively.
full cost (coût total)
the sum of all costs, direct and indirect, incurred by the government in the supply of a good, service, property, or right or privilege, and includes, for example, services provided without charge by other departments (such as accommodation and employer contributions to insurance plans); costs financed by separate authorities (such as some employee benefits); the financing costs of inventories; and annualized capital costs, including financing.
full cost to government (coût total pour le gouvernement)
The sum of all costs (direct and indirect) incurred by the government in the supply of a good, service, property, or right or privilege.
full month of employment (mois complet d'emploi)
has the same meaning as full calendar month of employment referred to in some collective agreements.
Functional authority centres (Centres d'autorité fonctionnelle)
For purposes of this directive, the group that develops and/or maintains professional standards for their functional specialists.
Functional community (Collectivité fonctionnelle)
Community of functional specialists who share work purpose, functions and professional interests across departments and agencies. These communities support their members in meeting professional and career aspirations through functional authority centres. Some coordinate recruitment programs and develop core competencies, professional standards and specialized curricula leading to the issuance of professional recognition and/or certification by a recognized certification organization.
functional specialist (spécialiste fonctionnel)
an employee who carries out roles and responsibilities that require function-specific knowledge, skills and attributes in a specific area. For the purposes of this standard, the functional specialists responsible implementing this standards are those who create or use geospatial data or who are responsible for systems that use geospatial data. They may include those working in scientific domains, real property, IM, IT, and others.
An employee who carries out roles and responsibilities that require function-specific knowledge, skills and attributes in the following priority areas: finances, human resources, internal audit, procurement, materiel management, real property, and information management.
An employee who carries out roles and responsibilities that require function-specific knowledge, skills and attributes in the following priority areas: finances, human resources, internal audit, procurement, materiel management, real property, and information management. (Source: Policy on Information Management)
includes functional specialists in the following domains: finance, human resources, internal audit, procurement, materiel management, real property, information management and others as may be specified.
For purposes of this directive, includes employees who carry out roles and responsibilities that require function-specific knowledge, skills and attributes in the following priority areas: finances, human resources, internal audit, procurement, materiel management, real property and information management. Other priorities will be specified by the employer as appropriate.
functional specialist : (spécialiste fonctionnel)

An employee who carries out roles and responsibilities that require function-specific knowledge, skills and attributes in the following priority areas: finances, human resources, internal audit, procurement, materiel management, real property, information management.

functionality (fonctionnalité)
A performance measure that addresses how effectively an asset meets defined program and service requirements.
Function-specific (Spécifique à la tâche)
Specific to tasks (e.g., procurement officer, financial officer).
funding agreement (entente de financement)
Is a written agreement or documentation constituting an agreement between the Government of Canada and an applicant or a recipient setting out the obligations or understandings of both with respect to one or more transfer payments.

Policy instruments starting with the letter G

generic email address (adresse de courriel générique)
An email address that is not linked to an individual; instead, it is linked to a program or service or used for resource management.
geographic information (information géographique)
information concerning phenomena implicitly or explicitly associated with a location relative to the Earth. (Source: ISO 19101)
Goods and Services Tax Refundable Advance Account (GST RAA) (Compte des avances remboursables de la TPS (CAR TPS))
Statutory advance account used by departments to record all Goods and Services Tax and Harmonized Sales Tax payable on purchases of goods and services from external parties.
government institution (institution fédérale)
Is "any department or ministry of state of the Government of Canada, or any body or office, listed in Schedule I, and any parent Crown corporation, and any wholly-owned subsidiary of a Crown corporation, within the meaning of section 83 of the Financial Administration Act" (section 3). The term "government institution" does not include Ministers' Offices.
Is "any department or ministry of state of the Government of Canada, or any body or office, listed in the schedule; and, any parent Crown corporation, and any wholly-owned subsidiary of such a corporation, within the meaning of section 83 of the Financial Administration Act" (section 3). The term "government institution" does not include Ministers' Offices.
Government of Canada service direction:

The overall direction for the design and delivery of Government of Canada services as articulated in the Policy on Service and related instruments, as well as through the annual federal budget, Speeches from the Throne, strategies and related Government of Canada publications.

Government of Canada Websites : (sites Web du gouvernement du Canada)

Websites for which the Government of Canada is accountable. The types of websites include departmental sites, initiative sites, sub sites and Web applications.

Government of Canada websites and Web applications (sites Web et applications Web du gouvernement du Canada)

Websites and Web applications for which the Government of Canada is accountable. The types of websites and Web applications include departmental sites, initiative sites and sub-sites. Further definitions of the types of sites are provided below.

departmental site (site de ministère):

A collection of Web pages that collectively represents the department (e.g., Environment Canada's website).

initiative site(site d'initiative):

A group of Web pages that collectively represent an initiative of the Government of Canada. Initiative sites frequently have a different domain than from their departmental domain (e.g., www.youth.gc.ca is an initiative site).

sub-site(site secondaire):

A group of Web pages within a larger departmental or initiative site, where the collection of Web pages are intended for a particular audience and whose specific purpose is to feature a prominent program or service. Sub-sites may have a different sub-domain or domain from their departmental domain (e.g., www.army.forces.gc.ca is a sub-site).

Web application(application Web):

One or more Web pages that allow users to interact and perform specific transactions.

Websites and Web applications for which the Government of Canada is accountable.

government pension (pension de l'État)
superannuation or pension benefits payable out of a pension plan established for employees of Boards, Commissions and Corporations specified in Schedule A to the Public Service Superannuation Act (PSSA), as indexed by the Supplementary Retirement Benefits Act.
government travel (voyage du gouvernement)
All travel authorized by the employer. The term is used to refer to the circumstances under which the expenses prescribed in the National Joint Council Travel Directive and other relevant travel requirements may be paid or reimbursed from public funds.
government vehicle (véhicule gouvernemental)
Includes, for the purposes of this directive, Crown-owned vehicles and vehicles on long-term lease to the Crown used in support of departmental operations and activities.
grant (subvention)
Is a transfer payment subject to pre-established eligibility and other entitlement criteria. A grant is not subject to being accounted for by a recipient nor normally subject to audit by the department. The recipient may be required to report on results achieved.
ground transportation (transport terrestre)
Is all modes of ground transportation including government-owned motor vehicles and alternative transportation modes.
guarantees (garanties)
A promise to pay all or a part of the principal and/or interest on a debt obligation in the event of default by the borrower. A loan guarantee is a contingent liability of the government. (Public Sector Accounting Standards, PS 3310.03, PS 3310.04)

Policy instruments starting with the letter H

handling
Any process involving personal information, including collection, correction, creation, modification, use, retention, disclosure and disposition.
harassment (harcèlement)

improper conduct by an individual, that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e. based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability and pardoned conviction).

Harassment is normally a series of incidents but can be one severe incident which has a lasting impact on the individual.

harassment prevention activities (activités de prévention du harcèlement)

activities which aim to reduce the potential for harassment, or perceptions of harassment in the workplace. These may include:

  • communicating to all employees the informal and formal processes available to them to resolve issues related to harassment;
  • communicating to all employees the departmental resources available such as a harassment prevention advisors, union representatives, Employee Assistance Program counsellors, and informal conflict resolution practitioners;
  • informing employees about the employer's commitment to a respectful workplace;
  • delivering workshops on harassment prevention, anger management, meaningful conversations, collaborative problem solving, etc.;
  • developing communication tools;
  • identifying risk factors;
  • managing conflicts promptly;
  • promoting a culture of self-awareness, collaboration and respect; for example, putting in place 360-degree feedback mechanisms or comparable processes to ensure that results are achieved in a manner that respects employees.
  • providing appropriate training and tools to those who are involved in managing and resolving harassment complaints;
  • staying vigilant to the workplace climate.
harmonization of transfer payment programs (harmonisation des programmes de paiements de transfert)
Is the alignment and/or integration of two or more transfer payment programs that contribute to similar objectives or serve the same recipients.
Is the alignment or integration of two or more transfer payment programs that contribute to similar objectives or serve the same recipients.
head (responsable)
Is the Minister, in the case of a department or ministry of state. In any other case, it is the person designated by the Privacy Act Heads of Government Institutions Designation Order. If no such person is designated, the chief executive officer of the government institution, whatever their title, is the head.
Is the Minister, in the case of a department or ministry of state. In any other case, it is the person designated by the Access to Information Act Heads of Government Institutions Designation Order. If no such person is designated, the chief executive officer of the institution, whatever their title, is the head.
head of communications (chef des communications)
The senior executive who is responsible for the management of the department's corporate identity and communications products and activities.
header (en-tête)

The area at the top of a Web page that contains information that is persistent across a website, such as the site title, visual identifiers, search, navigation bars and breadcrumbs.

heritage building (édifice patrimonial)
A federally owned building to which the Minister of the Environment has assigned a "classified" or "recognized" designation.
heritage value (valeur patrimoniale)
A value determined by assessing the symbolic value, the age and/or rarity value. The associative or representative value of an asset; artistic value, historical value, aesthetic value, monetary value, etc., do not in themselves constitute elements of heritage value, though they do play a role in determining significance.
holdback (retenue)
the amount withheld under the terms and conditions of a contract.
holder or custodian (détenteur ou dépositaire)
The individual to whom an accountable advance has been issued or who is responsible for the advance.
home page (page d'accueil)

An entry page to a website. On a bilingual or multilingual website, it is displayed by selecting a language on the splash page.

hospitality (accueil)
Consists of the provision of meals, beverages or refreshments in events which are necessary for the effective conduct of government business and for courtesy, diplomacy or protocol purposes.
HTML data : (données HTML)

Semantic mark-up embedded in Web pages enabling user agents such as Web browsers and search engines to extract machine-readable content from Web pages intended for end-users, such as contact information, geographic coordinates, and calendar events automatically.

human resources (HR) advisor
For the purpose of the classification policy instruments, the term HR advisor refers to HR advisors working in organization and classification.
Human Resources Development Canada - Labour Program as regulator (Développement des ressources humaines Canada - Programme du Travail, organisme de réglementation)

The Public Service became subject to CLC Part II (Part IV as it was then known) on March 31, 1986, by an amendment to the Financial Administration Act. Prior to that, Human Resources Development Canada - Labour Program provided certain OSH services to departments as a corporate resource.

Human Resources Development Canada - Labour Program is now (as it always has been for other employers under the federal jurisdiction) the regulator for the Public Service on OSH matters. Its responsibility is to monitor and enforce the CLC Part II. With this in mind, it is instructive to read in the CLC Part II the duties assigned to employers and the penalties for contraventions.

To carry out its role, Human Resources Development Canada - Labour Program has designated safety officers and regional safety officers. Their duties include inspections, accident and refusal-to-work investigations and the stipulation of corrective measures.

It should be noted that Human Resources Development Canada - Labour Program has also appointed officials from:

  • Transport Canada's Civil Aviation Directorate, to act as safety officers and regional safety officers in the administration of CLC Part II and the Aviation Occupational Safety and Health Regulations (for public servants employed in aircraft in operation);
  • Transport Canada's Marine Safety Directorate, to act as safety officers and regional safety officers in the administration of CLC Part II and the Marine Occupational Safety and Health Regulations (for public servants working on ships registered in Canada, or in the loading and unloading of ships).
  • Transport Canada's Rail Safety Directorate, to act as safety officers and regional safety officers in the administration of CLC Part II and the On-Board Trains Occupational Safety and Health Regulations (for public servants working on board trains while in operation).
Hybrid vehicle (Véhicule hybride)

A vehicle drawing propulsion energy from an internal combustion or heat engine used in parallel or series with a motor; the motor must be powered by a rechargeable energy storage system (for example, electrical or hydraulic); at least three of the following four attributes must be present for a vehicle to be categorized as a hybrid vehicle:

  1. The ability to propel the vehicle solely from the motor;
  2. The ability to accelerate the vehicle with power solely from the motor or from both the engine and the motor;
  3. The ability to recover energy from braking and store it for future use; and
  4. The ability to shut off the internal combustion or heat engine while idling, coasting or braking.

If the hybrid motor uses electricity, the traction drive system must also possess a minimum voltage of 60 volts.

Policy instruments starting with the letter I

identity

A reference or designation used to distinguish a unique and particular individual, organization or device.

identity (identité)
A reference or designation used to distinguish a unique and particular individual, organization or device.
identity assurance

A measure of certainty that an individual, organization or device is who or what it claims to be.

identity assurance level

The level of confidence that an individual, organization or device is who or what it claims to be.

identity management

The set of principles, practices, processes and procedures used to realize an organization's mandate and its objectives related to identity.

identity management (gestion de l'identité)
the set of principles, practices, policies, processes and procedures used to realize an organization's mandate and its objectives related to identity.
The set of principles, practices, processes and procedures used to realize an organization's mandate and its objectives related to identity.
identity risk

The risk that an individual, organization or device is not who or what it claims to be.

imperative staffing

Staffing procedure for a bilingual position where only applicants who meet all the position's qualifications, including language skills, at the time of appointment can be appointed.

Implementation report (rapport de mise en oeuvre)
Is a notice issued by Treasury Board Secretariat to provide guidance on the interpretation and application of the Privacy Act and its related policy, directives, standards and guidelines.
Is a notice issued by Treasury Board Secretariat to provide guidance on the interpretation and application of the Access to Information Act and its related policy, directives, standards and guidelines.
imprest bank account (compte bancaire d'avance fixe)
A bank account located in a foreign country set up by the Receiver General for Canada in the name of a department, and funded through an advance issued in compliance with the Accountable Advances Regulations. Departments may make restricted deposits to and issue cheques from this account.
increment (augmentation)
eans the amount representing the difference between successive rates in the performance pay range, or $500 (augmentation);
incremental cost (coûts différentiels)
An increased cost to a supplier's appropriation resulting from an additional requirement to provide additional goods or services.
indemnification (indemnisation)
a legally binding promise whereby one first party undertakes to accept any responsibility for losses or damages another party may suffer or be liable for. This usually refers to the obligation to pay money to compensate for damages suffered by a first or third party.
payment or reimbursement of amounts paid as a result of a judgment or a cost award against a Crown servant or as a result of a monetary settlement of a claim or an action made or brought against a Crown servant that is pre-approved by the approval authority based on the Department of Justice Canada's recommendation.
indeterminate (indéterminée)

Is the indefinite period for which a person is appointed.

Is the indefinite period for which a person is appointed pursuant to the Public Service Employment Act.
indirect collection
The collection of personal information from a source other than the individual to whom the information relates.
individual designated travel card (carte individuelle de voyage)
A credit card issued to government employees and designated personnel that may be used to pay for authorized government travel expenses.
Info Source (Info Source)
Is a series of annual Treasury Board Secretariat publications in which government institutions are required to describe their institutions, program responsibilities and information holdings, including PIBs and classes of personal information. The descriptions are to contain sufficient clarity and detail to facilitate the exercise of the right of access under the Privacy Act. Data-matching activities, use of the SIN and all activities for which privacy impact assessments were conducted have to be cited in Info Source PIBs, as applicable. The Info Source publications also provide contact information for government institutions as well as summaries of court cases and statistics on access requests.
Is a series of annual Treasury Board Secretariat publications in which government institutions are required to describe their organizations, program responsibilities and information holdings, including classes of records. The information is to contain sufficient clarity and detail to facilitate the exercise of the right of access under the Access to Information Act. The Info Source publications also provide contact information for government institutions as well as summaries of court cases and statistics on access requests.
informal resolution process (processus de résolution informel)

a confidential and voluntary collaborative problem-solving approach such as face to face conversation, conflict coaching, facilitated discussion or mediation that has the advantage of addressing the parties' needs, concerns and mutual interests. Informal resolution processes are also commonly called interest based conflict resolution, Informal Conflict Management System (ICMS) and alternative dispute resolution.

a confidential, voluntary and collaborative problem-solving approach such as face to face conversation, conflict coaching, facilitated discussion or mediation that has the advantage of addressing the parties' needs, concerns and mutual interests. Informal resolution processes are also commonly called interest based conflict resolution, Informal Conflict Management System (ICMS) and alternative dispute resolution.

information (renseignements)
any pattern of symbols or sounds to which meaning may be assigned.
information architecture (architecture d'information)
The structure of the information components of an enterprise, their interrelationships, and principles and guidelines governing their design and evolution over time. Information architecture enables the sharing, reuse, horizontal aggregation, and analysis of information.
The structure of the information components of an enterprise, their interrelationships, and principles and guidelines governing their design and evolution over time. Information architecture enables the sharing, reuse, horizontal aggregation, and analysis of information. (Source: Policy on Information Management)
information asset (ressource d'information)
Refers to data structure(s) and data within ERP systems, that must be managed to support the outcomes of programs and services, as well as the operational needs and accountabilities of functional business areas.
Information Commissioner (Commissaire à l'information)
Is an Officer of Parliament appointed by Governor in Council.
information life cycle (cycle de vie de l'information)
The life cycle of information management encompasses the following: planning; the collection, creation, receipt, and capture of information; its organization, use and dissemination; its maintenance, protection and preservation; its disposition; and evaluation.
The life cycle of information management encompasses the following: planning; the collection, creation, receipt, and capture of information; its organization, use and dissemination; its maintenance, protection and preservation; its disposition; and its evaluation.
information management (gestion de l'information)
A discipline that directs and supports effective and efficient management of information in an organization, from planning and systems development to disposal or long-term preservation.
information management functional specialist (spécialiste fonctionnel en gestion de l'information)

is an employee who carries out roles and responsibilities that require function-specific knowledge, skills and attributes related to managing information such as those found in records and document management, library services, archiving, data management, content management, business intelligence and decision support, information access, information protection and information privacy.

The roles and responsibilities of information management functional specialists support departmental objectives and programs with planning, tools or services which provide accurate, reliable, current, and complete information to the appropriate people, in the appropriate format, at the appropriate time.

is an employee who carries out roles and responsibilities that require function-specific knowledge, skills and attributes related to managing information such as those found in records and document management, library services, archiving, data management, content management, business intelligence and decision support, information access, information protection and information privacy. The roles and responsibilities of information management functional specialists support departmental objectives and programs with planning, tools or services which provide accurate, reliable, current, and complete information to the appropriate people, in the appropriate format, at the appropriate time. (Source: Directive on Information Management Roles and Responsibilities)
information resources (ressources documentaires)
Any documentary material produced in published and unpublished form regardless of communications source, information format, production mode or recording medium. Information resources include textual records (memos, reports, invoices, contracts, etc.), electronic records (emails, databases, internet, intranet, data etc.), new communication media (instant messages, wikis, blogs, podcasts, etc.), publications (reports, books, magazines), films, sound recordings, photographs, documentary art, graphics, maps, and artefacts.
Any documentary material produced in published and unpublished form regardless of communications source, information format, production mode or recording medium. Information resources include textual records (memos, reports, invoices, contracts, etc.), electronic records (e-mails, databases, internet, intranet, data etc.), new communication media (instant messages, wikis, blogs, podcasts, etc.), publications (reports, books, magazines), films, sound recordings, photographs, documentary art, graphics, maps, and artefacts.
Any documentary material produced in published and unpublished form regardless of communications source, information format, production mode or recording medium. Information resources include textual records (memos, reports, invoices, contracts, etc.), electronic records (e-mails, databases, internet, intranet, data etc.), new communication media (instant messages, wikis, blogs, podcasts, etc.), publications (reports, books, magazines), films, sound recordings, photographs, documentary art, graphics, maps, and artefacts. (Source: Directive on Recordkeeping)
information resources of business value (ressources documentaires à valeur opérationnelle)
Are published and unpublished materials, regardless of medium or form, that are created or acquired because they enable and document decision-making in support of programs, services and ongoing operations, and support departmental reporting, performance and accountability requirements.
Are published and unpublished materials, regardless of medium or form, that are created or acquired because they enable and document decision-making in support of programs, services and ongoing operations, and support departmental reporting, performance and accountability requirements. (Source: Directive on Recordkeeping)
information technology (technologies de l'information)
Includes any equipment or system that is used in the automatic acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission, or reception of data or information. It includes all matters concerned with the design, development, installation and implementation of information systems and applications to meet business requirements.
Involves both technology infrastructure and IT applications. Technology infrastructure includes any equipment or system that is used in the automatic acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission or reception of data or information. IT applications include all matters concerned with the design, development, installation and implementation of information systems and applications to meet business requirements.
information technology(IT) Infrastructure (infrastructures des technologies de l'information)
Includes any equipment or system that is used in the automatic acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission, or reception of data or information. It includes all matters concerned with the design, development, installation and implementation of information systems and applications to meet business requirements.
injunction (injonction)
a court order directing persons or classes of persons to do or not to do a particular act or thing.
injury test
A test to determine the reasonable expectation of probable harm that must be met for certain exemption provisions of the Act to apply. The following sections of the Act provide for exemptions that are based on an injury test: 14, 15(1), 16(1)(c), 16(1)(d), 16(2), 17, 18(b), 18(c), 18(d), 20(1)(c), 20(1)(d) and 22.
injury test (critère subjectif)
Is a test to determine the reasonable expectation of probable harm to be met for certain exemption provisions of the Privacy Act to be applied. The following exemptions are based on an injury test: 20, 21, 22(1)(b), 22(1)(c), 24(a), 25 and 28.
input (Intrant)
The financial and non-financial resources (e.g., funds, personnel, equipment and supplies) used by organizations to implement policies, programs and other activities to produce outputs and influence outcomes.
in-range salary movement (progression à l'intérieur de l'échelle salariale)
an increase in annual salary within the minimum and maximum applicable to the employee's group and level.
an increase in annual salary within the minimum and maximum salary applicable to the employee's group and level.
instalments (versements)
Are partial payments of a grant.
instant message (message instantané)
A message, other than email, sent and received electronically in real time via mobile devices or computer networks, which enables users to create, transmit, receive and respond to messages electronically.
institutions

Institution means:

  • Any institution subject to Parts IV, V and VI and section 91 of the OLA, except for the Senate, the House of Commons, the Library of Parliament, the office of the Senate Ethics Officer and the office of the Conflict of Interest and Ethics Commissioner. For a formal definition of “federal institutions”, see section 3 of the OLA; and
  • Any institution whose acts of incorporation provide for the application of the OLA (e.g. Air Canada and NavCanada). 

Institution means:

  • Any institution subject to Parts IV, V and VI and section 91 of the OLA, except for the Senate, the House of Commons, the Library of Parliament, the office of the Senate Ethics Officer and the office of the Conflict of Interest and Ethics Commissioner. For a formal definition of “federal institutions”, see section 3 of the OLA; and
  • Any institution whose acts of incorporation provide for the application of the OLA (e.g. Air Canada and NavCanada).

Institution means:

  • Any institution subject to Parts IV, V and VI and section 91 of the OLA, except for the Senate, the House of Commons, the Library of Parliament, the office of the Senate Ethics Officer and the office of the Conflict of Interest and Ethics Commissioner.  For a formal definition of “federal institutions”, see section 3 of the OLA; and
  • Any institution whose acts of incorporation provide for the application of the OLA (e.g. Air Canada and NavCanada). 
integrity (intégrité)
the accuracy and completeness of assets, and the authenticity of transactions.
The state of being accurate, complete, authentic and intact.
interdepartmental settlement (IS) (règlement interministériel (RI))
A mechanism used to transfer funds between any two departments or agencies that operate within the Consolidated Revenue Fund.
internal control over financial management (contrôle interne en matière de gestion financière)
A set of measures and activities that provide reasonable assurance of the effectiveness and efficiency of the financial management activities of the department.
internal control over financial reporting (contrôle interne en matière de rapports financiers)
A subset of the system of internal control over financial management. Internal control over financial reporting is a set of measures and activities that allow senior management and users of financial statements to have reasonable assurance of the accuracy and completeness of the department's financial statements.
internal services ( (service interne)
Groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization
international organization (organisation internationale)
Is an intergovernmental organization of which two or more states are members.
Internet

A global system of interconnected computer networks that use the standard Internet protocol suite (TCP/IP) to serve users worldwide.

Internet Protocol address

A numerical label assigned by the Internet service provider to each computer and is how the computer user communicates on the Internet. An Internet Protocol (IP) address may be associated with an identifiable individual whose computer is using that address at any given time and thus may, from time to time, constitute personal information within the meaning of section 3 of the Privacy Act. Versions of IP may change from time to time.

Internet service provider

An organization that provides access to the Internet.

interoperability (interopérabilité)
Refers to the ability of departments to operate in synergy through consistent IT management policies, practices, processes and technologies.
The ability of departments to operate in synergy through consistent management policies, practices, processes and technologies.
The ability of different types of computers, networks, operating systems, and applications to work together effectively, without prior communication, in order to exchange information in a useful and meaningful manner. There are three aspects of interoperability: semantic, structural and syntactical. (Source: Dublin Core Metadata Initiative Glossary)
The ability of federal government departments to operate synergistically through consistent security and identity management practices.
interoperability : (interoperabilité)

For the purposes of this standard, Web interoperability is defined as the ability of different types of computers, platforms, devices, networks, and applications to work together effectively, without prior communication, to find, retrieve, understand, exchange, and re-use Web content in a useful and meaningful manner. There are three aspects of interoperability: semantic, structural and syntactical.
(Source: Adapted from Dublin Core Metadata Initiative Glossary)

interstitial page (page interstitielle)

A Web page displayed before a requested content page that provides information the user should know before proceeding.

inventory (inventaire)
A detailed, itemized list that describes the volume, scope, and complexity of structured or unstructured information resources of the department.
Materiel held in stock at storage facilities, including materiel that is undergoing repair or is in the supply system.
inventory control (contrôle des stocks)
The control of materiel by means of established materiel accounting and management methods and procedures.
investment (investissement)
Is the use of resources with the expectation of a future return, such as an increase in output, income or assets or the acquisition of knowledge or capacity.
Is the use of resources with the expectation of a future return, such as an increase in output, income or assets, or the acquisition of knowledge, or capacity.
The use of resources with the expectation of a future return, such as an improvement in outcomes and increased efficiency, productivity or capacity.
it decision making (prise de décisions en matière de ti)
Refers to the process and actions involved in making decisions on IT management.
it services (services de ti)
Are services that clients and end user recipients understand as IT service provider outputs. Services may be delivered by providers through one or more internal activities.
itil (itil)
Stands for “Information Technology Infrastructure Library” and represents a set of best practices that guide IT service management. (Source: ITIL)

Policy instruments starting with the letter J

job
A collection of duties assigned by management and performed by one or more employees.
job (emploi)
a unique position, or a number of positions that are similar or identical and whose work is described by one work description.
job description
A document approved by the responsible manager, which describes the work requirements of a position or a job. A job description contains all the information needed to evaluate the work using the appropriate job evaluation standard.
job evaluation (classification evaluation)
The process of assessing work against a job evaluation standard to determine the relative value of work, based on the work requirements described in the job description and the organizational context/environment.
job evaluation standard (classification standard)
An instrument that describes the factors, elements and other criteria used to establish the relative value of work for an occupational group.

Policy instruments starting with the letter K

key activity / Duty
The main duties and responsibilities assigned to a job, which may be composed of several related tasks.
key service

The Regulations list certain federal services to which specific provisions apply, namely, the following services within a Census Metropolitan Area: post office, employment or human resources centre, Income Security Programs office, tax office, Canadian Heritage office and Public Service Commission office. Within a Census Subdivision, the key services are the six services listed above, as well as the Royal Canadian Mounted Police detachments.

Knowledge assessment (Vérification des connaissances)
Means of confirming that an individual possesses knowledge of legal responsibilities associated with the management of finances, human resources, procurement and information. Leads to validation in all four domains irrespective of the individual's current responsibilities.
knowledge-based confirmation

A process that compares personal or private information (i.e., shared secrets) to establish an individual's identity. Examples of information that can be used for knowledge-based confirmation include passwords, personal identification numbers, hint questions, program-specific information and credit or financial information.

Policy instruments starting with the letter L

law enforcement authority (organisme chargé de l'exécution de la loi)
A body sanctioned by a municipal, provincial or national government to enforce laws and apprehend those who break them.
law enforcement inquiry (enquête sur l'exécution de la loi)
An examination of law enforcement authority records, databases or databanks to determine whether an individual:
  1. Has a criminal record; and/or
  2. Is associated with a criminal organization or known criminals; and/or
  3. Is a dangerous offender; and/or
  4. Is known, suspected of, or has engaged in criminality.
lawful strike (grève légale)

Employees may lawfully strike if

  • the bargaining agent for their bargaining unit has chosen the conciliation method for the resolution of bargaining disputes, and
  • there is no collective agreement applying to their bargaining unit in force, and
  • seven days have elapsed from either, the receipt by the Chairperson of the PSSRB of the report of the conciliation board or conciliation commissioner, or the notification by the Chairperson to the parties of the Chairperson's intention not to establish a conciliation board or appoint a conciliation commissioner.
lay-off (mise en disponibilité)
the termination of employment in the core public administration pursuant to the Public Service Employment Act.
lead department (ministère principal)
is the department responsible for meeting the requirements of section 2 of this policy. If a number of user departments are interested in sharing the services of a single workplace day care centre, a lead department must be selected from the group;
lead government institution (institution fédérale responsable)
Is the government institution that leads the multi-institutional PIA and is responsible for determining the most appropriate approach for the completion and approval of the PIA in support of a multi-institutional program or activity.
leadership development (perfectionnement en leadership)
practical application of knowledge and know-how through a diversity of experiences, ideas and activities including learning, training, assignments, mentoring and coaching, to ensure current and future leaders in the public service have the competencies to lead change in their organizations and deliver results for Canadians.
Leadership Development Programs (Programmes de perfectionnement en leadership)
refers to corporate programs such as the Management Trainee Program (MTP), the Career Assignment Program (CAP), the Accelerated Executive Development Program (AEXDP) and the Advanced Leadership Program (ALP) administered either by the Public Service Human Resources Management Agency of Canada, the Canada School of Public Service or by departments.
leadership vehicle (véhicule exemplaire)
Is any vehicle that, through the application of advanced technologies and/or alternative fuels, significantly reduces fuel consumption, greenhouse gas emissions and/or regulated emissions. Criteria used to define a Leadership Vehicle are established by the interdepartmental Federal House in Order Transportation Task Group and are updated and approved annually by PWGSC and the interdepartmental Government Motor Vehicle Technical Committee chaired by PWGSC.
Leadership vehicles (Véhicule exemplaire)
Vehicles that, through the application of advanced technologies or alternative fuels (or both), significantly reduce fuel consumption, greenhouse gas emissions or regulated emissions (or both); criteria used to define a leadership vehicle are established by the interdepartmental Federal House in Order Transportation Task Group but are updated and approved annually by PWGSC and the interdepartmental Government Motor Vehicle Technical Committee chaired by PWGSC.
learning (apprentissage)
is the acquisition of new knowledge and ideas that change the way an individual perceives, understands or acts.
learning opportunities

Diverse learning methods or tools, formal or informal, to generate awareness or acquire knowledge about the acceptable use of Government of Canada electronic networks and devices and Government of Canada and external Web 2.0 tools and services. These approaches can include, but are not limited to, information or orientation sessions, YouTube video, information provided on departmental intranet sites, manager debriefs, account sign-on notifications and electronic newsletters.

learning opportunities:

Diverse learning methods or tools, formal or informal, to generate awareness or acquire knowledge about the design or delivery of Government of Canada services such as information or orientation sessions, video, information provided via internal collaborative tools, manager debriefs, account sign-on notifications and electronic newsletters.

learning organization (organisation apprenante)
collective undertaking rooted in action. It is built around people, their knowledge, know-how and ability to innovate. It is characterized by continual improvement through new ideas, knowledge and insights, which it uses to constantly anticipate, innovate and find new and better ways to fulfill its mission.
lease (bail)
a contract whereby Her Majesty acquires a leasehold interest in real property situated in or outside Canada and includes a tenancy agreement and a licence in respect of real property.
leave with income averaging (congé avec étalement du revenu)
Is an authorized working arrangement whereby eligible persons are able to reduce the number of weeks worked in a specific 12-month period by taking leave without pay for a period of between 5 weeks and 3 months. Although pay is reduced and averaged out over the 12-month period, pension and benefits coverage (as well as the applicable premiums and contributions) continue at the pre-arrangement levels.
leave with pay (congé payé)
Is an authorized paid absence from work in accordance with the relevant collective agreement or terms and conditions of employment.
leave without pay (congé non payé)
Is an authorized unpaid absence from work, in accordance with the relevant collective agreement or terms and conditions of employment, while maintaining continuity of employment.
legal assistance (services juridiques)
includes the cost of the services of the Department of Justice Canada, a Crown agent or private counsel, as well as paralegal services and includes necessary travel costs, incidental costs and the use of essential expert witnesses.
legal responsibility (responsabilité légale)
includes responsibilities and authorities flowing from legislation, other instruments such as Orders in Council, regulations, international agreements, policies, directives or standards and, where applicable, delegated authorities related to the management of finance, human resources and procurement and those related to any other instrument identified by the employer.
Includes responsibilities and authorities flowing from legislation, other instruments such as orders in council, regulations, international agreements, policies, directives or standards, and, where applicable, delegated authorities related to the management of finance, human resources and procurement and those related to any other instrument identified by the employer.
level
A numerical indicator of the relevant ranking of a position within its occupational group according to its value which has been established in accordance with the appropriate job evaluation standard.
liability (responsabilité)
the legal obligation to do something or refrain from doing something including the responsibility of associated costs.
life cycle management (gestion du cycle de vie)
The effective and efficient management of assets along the entire continuum from the identification of a requirement to the disposal and replacement of the asset acquired to meet the requirement. The phases of life cycle management include assessing requirements; analyzing options; planning acquisition; acquiring; operating, using, and maintaining; and disposing and replacing.
light-duty vehicle (véhicule léger)
Means passenger cars, vans and light trucks consistent with Parts II and III of the Government Motor Vehicle Ordering Guide published by PWGSC.
limitation of liability (limitation de la responsabilité)
the establishment by contract of a predetermined maximum financial responsibility which might be more or less than that imposed by law in the absence of such contractual limitation.
loan (prêt)
A financial asset of the government represented by a promise by a borrower to repay a specific amount, at a specified time or times, or on demand, usually with interest.
loan guarantee (garantie d'emprunt)
A promise that the government will repay a lender (e.g., a bank or other financial institution providing credit or funding to another party) the amount guaranteed, subject to the terms and conditions of an agreement, if the borrower defaults. The guarantee will reduce the lender's risk and should enable the borrower to obtain a loan at a lower interest rate or obtain a loan that might not otherwise have been obtainable.
location (position)

A place where something is or could be located.

logo (logo)
A graphic mark, emblem or symbol adopted by an individual or organization to aid or promote recognition. Logos can be purely graphic or can feature the name of the organization in a special typeface (e.g., logotype).
lower classification level (niveau de classification inférieur)
a position with a lower maximum rate of pay than the previous position to which the employee is assigned to perform the duties, i.e. a difference of $1.00 or more for annual rates and $0.01 or more for hourly rates.
position with a lower maximum rate of pay than the previous position to which the employee is assigned to perform the duties, i.e. a difference of $1.00 or more for annual rates and $0.01 or more for hourly rates.
lower level position (niveau de poste inférieur)
position with a lower maximum rate of pay than the previous position to which the employee is assigned to perform the duties, i.e. a difference of $1.00 or more for annual rates and $0.01 or more for hourly rates.
lowest pay increment (augmentation de la rémunération en plus faible)
or the purposes of section 24 of the Public Service Terms and Conditions Employment Regulations shall be an amount equivalent to two increments in the performance pay range, or $1,000 (augmentation de la rémunération en plus faible);
loyalty to Canada (loyauté envers le Canada)
A determination that an individual has not engaged, is not engaged, nor is likely to engage in activities that constitute a "threat to the security of Canada" as defined in section 2 of the Canadian Security Intelligence Service Act.
lump sum performance award (montant forfaitaire au titre de la rémunération au rendement)
a performance award for the achievement of key commitments (at-risk pay and bonus).
lump sum performance award (prime au rendement)
a performance award for the achievement of key commitments (at-risk pay and bonus).
a performance award for the achievement of Key Commitments (at-risk pay and bonus).

Policy instruments starting with the letter M

machine-readable (lisible par machine)
In a form that can be used and understood by a computer.
mailbox (boîte aux lettres)
The area in a computer system where the incoming and outgoing email messages, calendar entries, task items, contacts and journal entries for an email account are stored.
main corporate store for a mobile operating system (dépôt organisationnel principal d'un système d'exploitation mobile)

Online store provided by the owner of a mobile operating system.

Management Accountability Framework (Cadre de responsabilisation de gestion)
Refers to a set of key statements summarizing TBS expectations for modern public service management. It was developed to provide public service managers, especially deputy heads, with a clear list of management expectations within an overall framework for high organizational performance.
management leave (congé de direction)

Is a leave with pay granted by the deputy head to compensate an employee who is exempt from overtime payment but is required by management to work excessive hours or work/travel on a day of rest or on a holiday.

management of contaminated sites (gestion des sites contaminés)
The spectrum of approaches for dealing with a known contaminated site. Management includes, but is not limited to, one or more of the following: monitored natural attenuation, warnings, restrictions to site access, change in land usage, isolation of contaminants from human and ecological receptors (contaminant stabilization, barrier walls, capping), interim remediation, partial remediation, phased remediation, full remediation, remediation in any of the previous approaches to varying standards (industrial, commercial, agricultural, residential/parkland), postponement of action until contamination stops. Management also includes risk management.
management of information technology (gestion des technologies de l'information)
Includes planning and procuring for, architecting, designing, configuring, implementing, operating and measuring performance of IT and ERP systems.
Includes planning, building (or procuring), operating and measuring performance.
Is planning, acquiring, building, implementing and operating IT assets, systems or services, measuring their performance and arranging their disposal.
manager (gestionnaire)

For purposes of this directive, the term "manager" is understood to mean "people manager", defined as: an employee who is accountable for exercising delegated human resources authority (i.e. staffing and/or labour relations delegation). In addition to ensuring business results are delivered and overall management functions are carried out, a manager leads people, recognizes and rewards achievement, manages performance, develops people, manages change and promotes corporate values, ethics, and culture of the organization.

an employee accountable for exercising delegated authority over human and financial resources to accomplish the objectives of an organization in the public service.
For the purposes of this directive, an employee who is accountable for exercising delegated authority over human resources (i.e., staffing and/or labour relations delegation). In addition, a manager ensures that business results are delivered and that overall management functions—including recruiting, resourcing and retaining staff—are carried out.
For purposes of this directive, means an employee who exercises delegated signing authority in finances, human resources or both, based on their organization's Authority Delegation and Accountability instrument.
managerial or confidential position (poste de direction ou de confiance)

means a position:

  1. confidential to the Governor General, a Minister of the Crown, a judge of the Supreme Court of Canada or the Federal Court, the deputy head of a department or the chief executive officer of any other portion of the Public Service;
  2. classified by the employer as being in the executive group, by whatever name called;
  3. of a legal officer in the Department of Justice;
  4. of an employee in the Treasury Board;
  5. the occupant of which provides advice on staff relations, staffing or classification;
  6. the occupant of which has, in relation to staff relations matters, duties and responsibilities confidential to a position described in paragraph (b) or (c); or
  7. identified as such a position pursuant to section 5.1 or 5.2, the identification of which has not been terminated pursuant to section 5.3.
is a position that has been declared to be a managerial or confidential position by the Public Service Labour Relations Board.
managers at all levels (gestionnaires à tous les niveaux)
includes supervisors, managers and executives.
Includes supervisors, managers and executives.
mandatory exemption
An exemption provision of the Act that contains the phrase "shall refuse to disclose." The following sections of the Act provide for exemptions that are mandatory: 13(1), 16(3), 16.1, 16.2, 16.4, 16.5, 19(1), 20(1), 20.1, 20.2, 20.4 and 24.
mandatory exemption (exception obligatoire)
Is an exemption provision of the Privacy Act that contains the phrase "shall refuse to disclose." The following exemptions are mandatory: 19(1), 22(2), 22.1, 22.2, 22.3 and 26.
mandatory service (service obligatoire)
an activity of a CSO to supply goods or services that departments must obtain from the CSO. Mandatory services are mandated either in legislation or policy. See Appendix E for a list of mandatory services.
market value (valeur marchande)
The price that a property would likely bring in a competitive and open market on a specified date under all conditions required for a fair sale, with the buyer and seller each acting prudently and knowledgeably, and where the price is not affected by undue stimulus.
material (matériel)
any tangible object with the exclusion of those embodying information.
material privacy breach
A privacy breach that involves sensitive personal information and could reasonably be expected to cause injury or harm to the individual.
materiel (matériel)
All movable assets, excluding money and records, acquired by Her Majesty in right of Canada.
materiel management (gestion du matériel)
All activities necessary to acquire, hold, use and dispose of materiel, including the notion of achieving the greatest possible efficiency throughout the life cycle of materiel assets.
mechanism to provide feedback and address service issues:

Diverse methods or tools, formal or informal, to collect feedback from clients and to resolve service issues not related to decisions or appeals, such as an ombudsman, a generic departmental e-mail or social media account and questionnaires during service delivery.

media buy or placement (achat ou placement dans les médias)
The purchase of advertising time or space, e.g., for television, radio, newspapers, magazines, websites, cinemas or out-of-home media.
metadata

The Chief Information Officer Branch, Information Management Glossary – Subject: Metadata states: Term means "data about data", or specifically in the Web context, machine-understandable information to identify, locate, and/or describe Web resources. Equivalent traditional library standards include ISBN and ISSN (identification), shelf mark/call number (location), ISBD and AACR2 (bibliographic description), LC and DDC (subject classification), LCSH (subject headings), and MARC (machine-readable communication format).

metadata (métadonnées)
structured data about data used to aid the identification, description, location or use of information resources. (Source: Government On-line Metadata Standard)
The definition and description of the structure and meaning of information resources, and the context and systems in which they exist.
metadata : (métadonnées)

The definition and description of the structure and meaning of information resources, and the context and systems in which they exist.

method of communication

Any correspondence, memorandum, book, plan, map, drawing, diagram, pictorial or graphic work, photograph, film, microform, sound recording, videotape, machine readable record, and any other documentary material, regardless of whether it's in physical, electronic or any other format, and any copy thereof.

minister (ministre)
Is the highest lawful authority for a department (minister, deputy head or governing body, e.g., Board of Directors) with respect to a decision to be made under the policy. For instance, in the case of a department listed under Schedule I of the Financial Administration Act, the minister is the actual minister, whereas in the case of some departmental corporations (listed under Schedule II, e.g., the Canadian Polar Commission), the minister may be its Board of Directors.
Is the highest lawful authority for a department (minister, deputy head or governing body, e.g., Board of Directors) with respect to a decision to be made under the policy. For instance, in the case of a department listed under Schedule I of the Financial Administration Act, the minister is the actual minister, whereas in the case of some departmental corporations (listed under Schedule II, e.g., the Canadian Polar Commission), the minister may be its Board of Directors.
ministers' exempt staff (personnel exonéré)
any individual appointed by a minister pursuant to section 128 of the Public Service Employment Act, or under a contract for services to a minister with terms and conditions equivalent to those individuals appointed pursuant to section 128.
minor amendments (modifications mineures)
Are amendments to terms and conditions of a transfer payment program:
  • other than amendments to any of the elements listed below:
    1. The program objectives
    2. The eligible activities, initiatives or projects
    3. The class of eligible recipients
    4. The maximum amount payable to a recipient
    5. The repayment of a repayable contribution
    6. The stacking limit
    7. Up-front multi-year funding
  • that are, in respect of any of the elements listed above, of a technical nature made solely for the purpose of correcting errors of wording or adding clarity to such element.
Are amendments to terms and conditions of a transfer payment program:
  • other than amendments to any of the elements listed below:
    1. The program objectives
    2. The eligible activities, initiatives or projects
    3. The class of eligible recipients
    4. The maximum amount payable to a recipient
    5. The repayment of a repayable contribution
    6. The stacking limit
    7. Up-front multi-year funding
  • that are, in respect of any of the elements listed above, of a technical nature made solely for the purpose of correcting errors of wording or adding clarity to such elements
mobile application gallery (répertoire d'applications mobiles)
The inventory of the Government of Canada's mobile applications.
mobile device (appareil mobile)

A portable wireless electronic device that enables the user to send and receive information. Examples of mobile devices are smartphones and tablets.

mobile operating system (système d'exploitation mobile)

A collection of software that manages the hardware and software resources of a mobile device. Examples of mobile operating systems are Android, iOS, BlackBerry OS and Windows Phone.

monitored (surveillé)
To watch for or detect a breach of security.
monitored continously (surveillée continuellement)
To confirm on a continuous basis that there has not been a breach of security. Examples include electronic intrusion detection system, or someone guarding a particular point on a constant basis.
monitored periodically (surveillée sur une base périodique)
To confirm on a regular basis that there has not been a breach of security. The frequency and diligence of monitoring is based on the recommendations of a Threat and Risk Assessment. Examples include a guard patrol, or employees working at the location.
monitoring
The activity whereby programs, operations and outcomes are continuously reviewed to assess their effectiveness.
monitoring practices

Use of a software system that monitors an electronic network for slow or failing components, and notifies the network administrator in cases of outages, and that can monitor the network activity of specific individuals for which there is suspicion of unacceptable network usage. Recording and analysis of the use of electronic networks are used for operational purposes and for assessing compliance with government policy.

mono-fuel vehicle (véhicule monocarburant)
Is a vehicle with a single fuel system that operates on one fuel only (e.g. a mono-fuel natural gas vehicle operates on natural gas only).
motor vehicle (véhicule automobile)
Is a self-propelled, wheeled or tracked piece of equipment used primarily for transporting passengers or cargo.
multi-institutional privacy impact assessments (évaluations des facteurs relatifs à la vie privée multi-institutionnelles)
Is a privacy impact assessment that involves more than one government institution. (See definition of privacy impact assessment, below.)
municipalities or census subdivisions (municipalités et les subdivisions de recensement)
are those used to code the geographic locations of employees;

Policy instruments starting with the letter N

national interest (intérêt national)
Concerns the defence and maintenance of the social, political and economic stability of Canada.
The security and the social, political and economic stability of Canada.
need to know (besoin de savoir)
A criterion used by the custodian(s) of sensitive information, assets or facilities to establish, prior to disclosure or providing access, that the intended recipient must have access to perform his or her official duties.
need-to-know (besoin de connaître)
The need for someone to access and know information in order to perform his or her duties.
negotiated transition agreement (entente négociée de transition)
in cases of lay-off, a cash only or a cash and non-cash incentive offered to an employee in return for the employee's resignation.
net proceeds (montant net)
The difference between the revenue generated for the Crown through the disposal of an asset and the cost to the Crown of disposing of it. The total cost of disposal should include all the costs of the custodial department (e.g., administrative, direct handling, warehousing, transportation, fees, commissions, etc.), as well as all costs incurred by Public Works and Government Services Canada in excess of any commissions paid by the custodial department.
neutral (Neutre)
Impartiality in behaviour and process, ensuring that official, professional, personal or financial relationships or interests do not have an impact on evaluations. Neutrality also requires that preconceived ideas, prejudices or biases do not affect the decision whether to evaluate; analysis; findings, conclusions, recommendations; and the tone and content of evaluation reporting.
new consistent use (nouvel usage compatible)
Is a consistent use that was not originally identified in the appropriate Personal Information Bank (PIB) description in the government institution's chapter in Info Source.
non-administrative purpose (fins non-administratives)
Is the use of personal information for a purpose that is not related to any decision-making process that directly affects the individual. This includes the use of personal information for research, statistical, audit and evaluation purposes.
non-competitive contract (marché non concurrentiel)
any contract for which bids were not solicited or, if bids were solicited, the conditions of a competitive contract were not met.
non-federal organizations (organismes non fédéraux)
organizations not listed in the schedules of the Financial Administration Act, including public (e.g. provincial, municipal and foreign governments), non-profit or private sector organizations, and institutions in Canada or abroad.
non-imperative staffing

Staffing procedure for a bilingual position allowing the consideration of applicants who meet all essential qualifications except for the requisite language skills. The Public Service Official Languages Exclusion Approval Order and the Public Service Official Languages Appointment Regulations specify the circumstances in which non-imperative staffing is permitted.

non-partisan communications (communications non partisanes)

In the context of all Government of Canada communications products and activities, "non-partisan" means:

  • Objective, factual, and explanatory;
  • Free from political party slogans, images, identifiers; bias; designation; or affiliation;
  • The primary colour associated with the governing party is not used in a dominant way, unless an item is commonly depicted in that colour; and
  • Advertising is devoid of any name, voice or image of a minister, member of Parliament or senator.
In the context of all Government of Canada communications products and activities, “non-partisan” means:
  • Objective, factual and explanatory;
  • Free from political party slogans, images, identifiers; bias; designation; or affiliation;
  • The primary colour associated with the governing party is not used in a dominant way, unless an item is commonly depicted in that colour; and
  • Advertising is devoid of any name, voice or image of a minister, member of Parliament or senator.
non-substantive transfer (transfert non substantiel)
where the limitation of liability of the contractor to be included in the contract is more than the potential liability that might reasonably be expected based on the circumstances and potential losses that might arise from specified risks taking into account their probability.
notice period (période de préavis)
the period commencing with the formal notification of the executive's surplus situation and the actual termination date of employment.

Policy instruments starting with the letter O

occupant of an excluded position (titulaire d'un poste exclus)
means the incumbent or the person who is acting or has assumed wholly or substantially the duties and responsibilities of a position that has been declared to be a managerial or confidential position.
occupational group
A series of jobs or occupations related in broad terms by the nature of the functions performed.
occupational group structure
With regard to the CPA, means the occupational groups defined by the Treasury Board.
office

Any location where a federal institution provides services or information to the public. It can be a post office, a border port of entry, an information counter, a toll-free service telephone number, a train, boat or plane route or a commemorative plaque.

official languages unit

The official languages unit is a structure whose size and role are appropriate with regard to the institution's mandate. The unit may be a distinct unit, or it may be combined with another unit within the institution.

official responsible for section 10 of the Privacy Act (agent pour l'article 10 de la Loi sur la protection des renseignements personnels)
Is the officer or employee that has been designated through a delegation order with the responsibilities of the head or the officer or employee who is performing those responsibilities in the name of the head with respect to section 10 of the Privacy Act, which concerns the establishment of PIBs for the personal information under the control of the government institution.
official social media account (compte de médias sociaux officiel)
An account on a social media platform used for official Government of Canada purposes such as communication, service delivery, collaboration and other purposes within the scope of an department's mandate.
official symbols of the Government of Canada (symboles officiels du gouvernement du Canada)
The Canada wordmark, the flag symbol, and the arms of Canada.
on-demand printing (impression sur demande)
Printing communications products, whether using in-house printers or contracted printing firms, when requested by an individual or as the need arises. On-demand printing does not require warehousing.
open access

Refers to the provision of Internet access, in accordance with the Policy on Government Security, to authorized individuals via Government of Canada electronic networks and devices that, from the perspective of firewall settings, is substantively equivalent irrespective of department or access medium. Internet sites that enhance productivity, communication and collaboration are not blocked with the exception of those that present a legitimate IT security threat and where content substantively falls into the category of unacceptable use.

open data (données ouvertes)
Structured data that is machine-readable, freely shared, used and built on without restrictions.
open government (gouvernement ouvert)
A governing culture that holds that the public has the right to access the documents and proceedings of government to allow for greater openness, accountability, and engagement.
open information (information ouvert)
Unstructured information that is freely shared without restrictions.
open market (marché libre)
A solicitation of offers giving the public fair and equitable opportunity to acquire real property from or to dispose of real property to the government
operating cost (coût d'exploitation)
the cost of operating, maintaining and repairing an acquisition throughout its useful life, less its estimated residual value at the time of retirement.
operating lease (location-exploitation)
Is a lease for which the lessee (client) acquires the asset (vehicle/equipment) for only a portion of its useful life. The FIS Accounting Manual defines an operating lease as a lease in which the lessor (supplier) does not transfer substantially all the benefits and risks incident to ownership of property. An operating lease is commonly used to acquire a vehicle or equipment on a short-term basis. The ownership of the asset in an operating lease clearly resides with the lessor, with the lessee bearing little or no risk if the asset becomes obsolete. At the end of the lease, the asset reverts back to the lessor, who will either sell it or lease it again to another party. From an accounting perspective, operating lease expenses are generally categorized as operating expenses while vehicle or equipment purchases are categorized as capital asset expenses. Any lease that is not a capital lease is an operating lease.
operation and maintenance expenses (dépenses liées à l'utilisatoin et à l'entretien)
Are all costs associated with the operation and maintenance of government vehicles and equipment. A fleet credit card must be used to pay for these expenses. The Guide to Fleet Management, Chapter 1: Light Duty Vehicles provides guidance on appropriate use the fleet credit card, including details on what constitutes operation and maintenance expenses.
operational activities (activités opérationnelles)

Are those activities undertaken to deliver departmental programs and services including departmental internal services.

For individuals, operational activities are those activities undertaken in the performance of their assigned tasks, as set out in position descriptions, terms of reference, statements of work or other like documents.

Any gathering of individuals, the purpose of which is not to conduct operational activities, shall be defined as an “event”.

optional service (service facultatif)
an activity of a CSO to supply goods or services that departments may use when it makes sense to do so. An illustrative list of optional services is included in Appendix F.
Organization (Organisme)
Departments and agencies named in Schedule I and other portions of the federal public administration named in Schedule IV of the Financial Administration Act.
organizational asset (actif organisationnel)
A high-value mobile asset (excluding motor vehicles), such as a vessel (e.g., ship) or aircraft, that requires frequent large dollar transactions to support its operation.
organizational learning (apprentissage organisationnel)
occurs through a collective process of creating and capturing new ideas, knowledge and insights. As a product, organizational learning is the outcome of the collective learning that takes place in finding new and better ways of achieving the mission of the organization.
organizational profile (Profil de l'organisation)
Basic data used to identify organizations included in the institutional and corporate composition of the Government of Canada (e.g., name, appropriate Minister, enabling instrument, etc.).
organizational structure/organizational chart
The hierarchical arrangement of work and lines of authority of an organization to support the achievement of departmental business objectives. The organizational structure is often depicted graphically in an organizational chart.
organizations
Refers to the organizations named in Schedule I and the other portions of the federal public administration named in Schedule IV of the Financial Administration Act.
original purpose
The purpose that was first identified when initiating the collection of personal information and that is directly related to an operating program or activity of the institution. A purpose that is not consistent with the original purpose is considered to be a secondary purpose.
other government department suspense account (OGD suspense account) (comptes d'attente d'autres ministères)
An account to which a transaction is posted on a temporary basis until its ultimate disposition is determined.
other individuals (autres particuliers)
Persons to whom government may need to provide access to sensitive information or assets, or access to facilities, through a formal arrangement that may include, but is not be limited to the following:
  1. assignments (e.g., Interchange Canada assignments, detachment personnel);
  2. contracts;
  3. locally engaged staff at Canadian missions abroad;
  4. domestic or international information-sharing agreements;
  5. participation in special events (e.g., census);
  6. volunteers (e.g., victim services / community policing volunteers);
  7. federal/provincial/territorial (FPT) agreements ; or
  8. critical infrastructure partnerships.
other orders of government (autres ordres de gouvernement)
Are Canada's provincial and territorial governments and provincial and territorial government entities.
other transfer payment (autre paiement de transfert)
Is a transfer payment, other than a grant or contribution, based on legislation or other arrangement, that may be determined by a formula. Examples of other transfer payments are transfers to other orders of government such as Equalization payments as well as Canada Health and Canada Social Transfer payments.
output (Extrant)
Direct products, services or similar stemming from the activities of an organization, policy, program or initiative, and usually within the control of the organization itself.
overhead costs (frais généraux)
the indirect costs associated with operating a business that, unless otherwise stated, are assumed to be included in a multiplying factor or percentage applied to payroll costs.
oversight
Review of the Classification Program to safeguard its integrity across the CPA. Oversight includes monitoring, studies, reporting and audits.
overtime (heures supplémentaires)

Is authorized time worked by a person in excess of the standard daily or weekly hours of work and for which the person may be entitled to compensation pursuant to the provisions of the relevant collective agreement or terms and conditions of employment.

Policy instruments starting with the letter P

parent (parent)
includes guardian;
Parent Crown corporation (Société d'État mère)
A corporation that is wholly owned directly by the Crown, but does not include departmental corporations.
partnering/collaborative arrangements (partenariats (partenaire) ou ententes de collaboration)
Joint activities or transactions that involve another government, a company, an organization, a group or an individual that has shared or associated objectives, with a written agreement to combine financial or in-kind inputs.
part-time (temps partiel)
Is the situation whereby a person is ordinarily required to work more than one third of but less than the normal scheduled daily or weekly hours of work established for persons doing similar work.
part-time employee (employé à temps partiel)
A person employed to work less than the normal daily or weekly hours of work established for a full-time employee of the same occupational group and level, and is an employee as defined in the Public Service Staff Relations Actor the Public Service Employment Act.
part-time worker (travailleur à temps partiel)
A person who is not ordinarily required to work more than one-third of the normal work week and who is notan employee as defined in the Public Service Staff Relations Actor the Public Service Employment Act.
Is a person who is not ordinarily required to work more than one third of the normal scheduled daily or weekly hours of work established for persons doing similar work.
payable at year-end (créditeur en fin d'exercice)
  1. A debt incurred from work performed, goods received or services rendered before year-end; or
  2. A debt owing on, or before, year-end under a contract or similar arrangement; or
  3. An amount payable on, or before, year-end, resulting from transactions and events with other departments and Crown corporations. It also includes amounts payable as if they were debts under certain administrative arrangements, including memoranda of understanding with provincial, national or international entities and organizations. It also includes an amount payable under legislation in force at year-end.
payment authority (pouvoir de payer)
The authority to requisition payments according to section 33 of the Financial Administration Act.
payrolling (embauchage obligatoire)
the practice by which firms are instructed by a government department or agency to employ specified individuals who are then assigned to provide services to that department or agency under contract.
performance indicators
A qualitative or quantitative means of measuring an output or outcome, with the intention of evaluating the performance of an organization, program, policy or initiative in light of expected results over time.
Performance Information Profile (Profil de l'information sur le rendement)
The document that identifies the performance information for each Program from the Program Inventory.
performance management (gestion du rendement)
Helps employees understand their individual contribution to the business objectives of the government. It is a comprehensive approach that includes setting commitments, performance objectives and expected behaviours, assessing results, and providing continuous feedback and coaching. An effective performance management program aligns individual work with departmental and government–wide strategic and operational goals where strong performance is recognized and unsatisfactory performance is addressed promptly.
performance measurement strategy (stratégie de mesure de la performance)
Is the selection, development and ongoing use of performance measures for program management or decision-making.
person with the delegated authority (personne ayant le pouvoir délégué)

Is a person identified under the departmental delegation of authorities instrument for the application and administration of the terms and conditions of employment.

Is a person identified under the departmental delegation of authorities instrument for the administration of leave.
personal and central services

In bilingual regions, personal and central services are offered to all employees in the official language of their choice. These services are those that affect the employee on a personal level (their health and well-being, personal development, their career) or that are essential for the employee to perform their duties. Some examples:

Personal services:

  • pay and benefits services
  • career counselling services

Central services:

  • information systems services
  • legal services
personal information (renseignements personnels)
Is "information about an identifiable individual that is recorded in any form" (section 3). See section 3 of the Act for additional information.
personal information bank (fichier de renseignements personnels)
Is a description of personal information that is organized and retrievable by a person's name or by an identifying number, symbol or other particular assigned only to that person. The personal information described in the personal information bank has been used, is being used, or is available for an administrative purpose and is under the control of a government institution.
personal storage file (fichier de stockage personnel)
A file that contains messaging objects. This includes .pst files from Microsoft Exchange, .nsf files from IBM Lotus Notes and Domino, and .db files from Novell GroupWise.
personal use (utilisation à fins personnelles)
Is defined by Canada Revenue Agency (CRA) in Interpretation Bulletin, IT-63R5 Benefits, Including Standby Charge for an Automobile, from the Personal Use of a Motor Vehicle Supplied by an Employer – After 1992.
personnel security screening (enquêtes de sécurité du personnel)
the process of examining the trustworthiness and suitability of employees and, where national interest is concerned, their loyalty and associated reliability. When satisfactory, an employee is granted reliability status or a security clearance. Reliability status applies when only protected assets are concerned. When the employee has access to classified assets, a security clearance corresponding to the level of classified assets is issued. A security clearance includes reliability status. See Screening.
persons appointed to the core public administration (personnes nommées à l'administration publique centrale)
Are persons occupying one of the following types of positions: indeterminate, term of three months or more, term of less than three months, casual worker, seasonal worker, as and when required, excluded, unrepresented, part-time, and part-time worker.
petty cash fund (petite caisse)
Cash kept on hand under an imprest system for the purpose of making small payments in cash. [Accountable Advances Regulations, section 2]
physical performance (rendement physique)
A measure that addresses the physical state of repair and environmental condition of an asset relative to its current and long-term service delivery requirements.
physical possession confirmation

A process that requires physical possession or presentation of evidence to establish an individual's identity.

physical safeguards
The facilities and equipment that are used to protect personal information (e.g., locked storage rooms, locked filing cabinets).
physical security (sécurité physique)
The use of physical safeguards to prevent and delay unauthorized access to assets, detect attempted and actual unauthorized access, and activate an appropriate response.
physical security (sécurité matérielle)
the use of physical safeguards to prevent or delay unauthorized access to assets, to detect attempted and actual unauthorized access and to activate appropriate responses.
pictorial view (format image)
a portrayal of geographic information as a digital image file suitable for display on a computer screen (Source: ISO 19128:2005, definition of map, p. v)
plain language writing (rédaction en langage clair et simple)
Writing that is easily understandable on first reading. Communicating in plain language may involve writing to a specific level of literacy or education.
political activity (activité politique)
Has the same meaning as established under Part 7 of the Public Service Employment Act for the purpose of this directive.
polygraph examination (test polygraphique)
An examination that uses questioning techniques and technology to record physiological responses which might indicate deception by an individual.
portability (Web) ([Web]) : (portabilité)

Extent to which Web content can be delivered and consumed on different platforms and devices.

position

The term “position” includes positions or functions.

A specific set of duties and responsibilities assigned to an individual employee and described in the job description. An employee is appointed to a position and the position is linked to a specific job. There can be more than one position linked to a job. Each position has its own identifying number (position number) in the human resources information management systems.
position (poste)
the work requirements assigned by the respective manager that can be performed by one person.
Position Exclusion System (Système d'exclusion des postes)
is the system designated by the Treasury Board Secretariat to compile data on public service positions that have been identified as managerial or confidential positions. The data contained in the system is used by the employer and the bargaining agents to implement the union dues provisions set out in the relevant collective agreement.
predominantly
In the context of an exempt bank, means that more than half of the information in each file contained in the bank qualifies for an exemption under section 21 or 22 of the Act.
pre-retirement transition leave (congé de transition préalable à la retraite)
Is an authorized working arrangement whereby eligible persons who are eligible for an unreduced pension or are within two years of becoming eligible for an unreduced pension are able to reduce the length of their workweek by up to 40 per cent. The person's salary is reduced while the pension and benefits coverage (as well as the applicable premiums and contributions) are maintained at pre-arrangement levels.
presentation (présentation)

The visual representation of something.

pressing emergency (extrême urgence)
a situation where delay in taking action would be injurious to the public interest.
primary domain name (nom de domaine principal)

The domain name that represents a website's primary purpose and that is commonly used to access and identify the website.

principle of proportionality

Principle taken from the Regulations according to which a federal institution with several offices in a given Census Metropolitan Area (CMA) or a Census Subdivision (CSD) must provide services in both official languages in the number of offices equal to or greater than the proportion that represents the minority compared to the total population in the CMA or CSD.

The following provisions of the Regulations concern the principle of proportionality: paragraphs 5(1) (b), (c), (g), (i), and (m).

The Regulations stipulate that the following factors must be considered in the choice of offices that provide communications and services in both official languages: the distribution of the language minority population in the region, the function of the offices, as well as their clientele and their location in the region.

Example of the Application of the Principle of Proportionality

Fictional CMA:

  • Total population: 147,655
  • Minority population: 41,850
  • Percentage: 28.3

Almost 90% of the French-speaking population of the CMA is found in three of the seven localities that make up the CMA: 48% of the French-speaking population lives in the principal city, 22% in locality A and 20% in locality B.

Under the principle of proportionality, if 10 of the offices of a given institution offer the same services, the number of these offices that have to provide their services in both official languages should be calculated as follows: 10 x 28.3% = 2.8 or 3 offices. When the application of proportionality results in a fraction (e.g. 2.8) rather than a whole number, the figure has to be rounded to the next higher whole number. This is because the regulatory provision requires that, in comparison to the total number of the institution's offices in the area, the number of offices offering their services in both official languages must be at least equal to or greater than the proportion of the total population that the minority represents. (If the result had been 2.3 or 2.5 out of 10, the number of offices would likewise be three.)

Since a large number of the members of the minority population live outside the principal city, it would be inappropriate to designate three offices in that city as the ones required to serve the public in both official languages.

Thus, it would perhaps be more appropriate to provide services in both official languages at two offices in the principal city and one in either locality A or B, or to offer services in both official languages at one office in each of these three localities.

The final decision will also have to take into account the function of the office and results of the consultation with the minority population.

When the principle of proportionality is applied in a CSD instead of a CMA, the number and location of offices required to provide services in both official languages are determined the same way.

priority services:

External and internal enterprise services, determined by each department considering one or more of the following: volume (e.g., transactions per year), importance of service to clients (e.g., entitlements, permits, benefits, authorizations, mission-critical services), use of sensitive personal or commercial information, cost-benefit analysis, and affordability.

privacy breach
The improper or unauthorized creation, collection, use, disclosure, retention or disposition of personal information.
Privacy Commissioner (Commissaire à la protection de la vie privée)
Is an Officer of Parliament appointed by Governor in Council.
privacy impact assessment (évaluation des facteurs relatifs à la vie privée)
Is a policy process for identifying, assessing and mitigating privacy risks. Government institutions are to develop and maintain privacy impact assessments for all new or modified programs and activities that involve the use of personal information for an administrative purpose.
privacy notice
A verbal or written notice informing an individual of the purpose of a collection of personal information and of the government institution's authority for collecting, including creating, using and disclosing the information. The notice, which must reference the PIB described in Info Source, also informs the individual of his or her right to access, and request the correction of, the personal information and of the consequences of refusing to provide the information requested.
privacy practices
All practices related to the creation, collection, retention, accuracy, correction, use, disclosure, retention and disposition of personal information.
privacy protocol (protocol relatif à la protection des renseignements personnels)
Is a set of documented procedures to be followed when using personal information for non-administrative purposes including research, statistical, audit and evaluation purposes. These procedures are to ensure that the individual's personal information is handled in a manner that is consistent with the principles of the Act.
privacy request (demande de renseignements personnels)
Is a request for access to personal information under the Act.
privacy training (formation en prp)
Refers to all activities that serve to increase privacy awareness, including formal training, research, discussion groups, conferences, ATIP community meetings, shared learning among colleagues, on-the-job training, special projects, job shadowing as well as communications activities that promote learning in the areas identified in Appendix B of this directive.
process (processus)

Series of user actions where each action is required in order to complete an activity.

For further information and examples please consult the Web Content Accessibility Guidelines (WCAG) 2.0, Appendix A: Glossary

Series of user actions where each action is required in order to complete an activity.
For further information and examples please consult the definition for "process" in the Web Content Accessibility Guidelines (WCAG) 2.0, Appendix A.

procurement (acquisition)
the function of obtaining goods and services and carrying out construction and leasing through contractual arrangements.
procurement item (objet d'approvisionnement)
Represents the good and/or service acquired by departments and agencies.
product configuration (configuration des produits)
In the context of this standard, refers to the baseline configuration (including selection, configuration, integration, and utilization) of software products and associated services in order to respond to functional requirements.
professional (professionnel)
see consulting and professional services above.
professional development (perfectionnement professionnel)
an activity that assists employees further their careers and is aligned with departmental business priorities and management improvement objectives of the government. Includes courses, programs or learning events sponsored by a variety of service providers (e.g. in-house, the Canada School of Public Service, academic institutions and the private sector).
professional services (services professionnels)
see consulting and professional services above.
Professional standards (Normes professionnelles)
The competencies, skills, knowledge, experience and learning required to perform successfully in a specific business role or function.
program (programme)
Is a group of related activities that are designed and managed to meet a specific public need and are often treated as a budgetary unit.
Individual or groups of services, activities or combinations thereof that are managed together within the department and focus on a specific set of outputs, outcomes or service levels.
Program Inventory (Répertoire des programmes)
Identifies all of the department's programs and describes how resources are organized to contribute to the department's Core Responsibilities and Results.
program of grants and contributions (Programme de subventions et de contributions)
Refers to the definition of “program” in subsection 42.1(2) of the Financial Administration Act, which defines program as a program of grants or contributions made to one or more recipients that are administered so as to achieve a common objective and for which spending authority is provided in an appropriation Act
program or activity (programme ou activité)
Is, for the purposes of the appropriate collection, use or disclosure of personal information by government institutions subject to this policy, a program or activity that is authorized or approved by Parliament. Parliamentary authority is usually contained in an Act of Parliament or subsequent Regulations. Parliamentary authority can also be in the form of approval of expenditures proposed in the Estimates and as authorized by an appropriation Act. Also included in this definition are any activities conducted as part of the administration of the program.
program outcome (Résultat du programme)
A change or consequence attributable to outputs or to which outputs or other outcomes of the program contribute. Program outcomes may be a hierarchy of short-, medium-, or long-term, and are generally more directly influenced by departments and within their immediate control than Departmental Results. Program outcomes are found at the Program level, whereas Departmental Results are found at the Core Responsibility level.
program participant (participant au programme)
an individual selected to take part in a leadership development program.
progress payments (paiements proportionnels)
Are payments due and made under the terms of a contribution funding agreement after the performance of part of the obligations of the contribution agreement.
property (propriété)
A specific aspect, characteristic, attribute, or relation used to describe a resource. Dublin Core metadata elements are properties. (Source: Dublin Core Metadata Initiative Glossary)
property : (propriété)

A specific aspect, characteristic, attribute, or relation used to describe a resource.

proposal (proposition)
a tender, bid or offer, either unsolicited or submitted in response to an invitation from a contracting authority. A proposal is usually requested when a contractor is to be chosen on the basis of the performance offered rather than on price alone. Proposals may require details such as the firm's qualifications and experience and the identification of problems and proposed solutions.
protected and classified information (renseignements protégés et classifiés)
See Protected Information and Classified Information.
protected asset or information (renseignement ou bien protégé)
An asset or information that may qualify for an exemption or exclusion under the Access to Information Act or the Privacy Act because its disclosure would reasonably be expected to compromise the non-national interest.
protected information (renseignements protégés)
information related to other than the national interest that may qualify for an exemption or exclusion under the Access to Information Act or Privacy Act, and the compromise of which would reasonably be expected to cause injury to a non-national interest.
protected or restricted area or facility (secteur ou installation à accès protégé ou restreint)
An area or facility that is surrounded by a barrier or zoned as Operations, Security and High Security, where access is limited to individuals who have a valid security screening status or clearance.
protection (protection)
for physical security, protection means the use of physical, procedural and psychological barriers to delay or deter unauthorized access, including visual and acoustic barriers.
provincial tax or fee (PTF) (taxe ou droit provincial)

Any tax or fee, other than the provincial sales tax, described as follows:

  1. Any tax of general application payable on a value, price or quantity basis by a purchaser, lessee, user or consumer of tangible personal property or services subject to the tax in respect of the sale, rental, consumption or use of the property or services, except to the extent that the tax is payable in respect of property or services acquired for resale, lease or sublease;
  2. Any fee of general application payable by an owner, user or lessee of any vehicle or item of mobile equipment drawn, propelled or driven by any kind of power in respect of the registration of the vehicle or item or the licensing or certification thereof or in respect of the transfer or renewal of any registration permit, licence or certificate issued for the use of the vehicle or item; and
  3. Any tax of a like nature to a tax described in paragraph (a) or any fee of a like nature to a fee described in paragraph (b) that is from time to time prescribed.
public

Any person, group of persons (professional associations or others) or organization or company (other than a Crown corporation) in Canada or abroad, any representative of another level of government communicating with or receiving a service from an institution, excluding officers and employees of institutions subject to the OLA when carrying out their duties.

Any person, group of persons (professional associations or others) or organization or company (other than a Crown corporation) in Canada or abroad, any representative of another level of government communicating with or receiving a service from an institution, excluding officers and employees of institutions subject to the OLA when carrying out their duties

public (public)
All audiences, including employees of the Government of Canada and Canadians living or travelling abroad, who require information about Government of Canada decisions, policies, programs and services.
public engagement (activités de mobilisation du public)
See consultations
public money (fonds publics)

All money belonging to Canada received and collected by the Receiver General or any other public officer in his or her official capacity or any person authorized to receive or collect such money. Public money includes the following:

  • Duties and revenues of Canada;
  • Money borrowed by Canada or received through the issue or sale of securities;
  • Money received or collected for or on behalf of Canada; and
  • All money that is paid to or received or collected by a public officer under or pursuant to any act, trust, treaty, undertaking or contract, and is to be disbursed for a purpose specified in or pursuant to that act, trust, treaty, undertaking or contract. [Financial Administration Act, section 2]
public notice (avis public)
an announcement on an approved electronic information service, in one or more newspapers, or by means of some other accepted media.
public opinion research (recherche sur l'opinion publique)

The planned, one-way systematic collection, by or for the Government of Canada, of opinion-based information of any target audience using quantitative or qualitative methods and techniques such as surveys or focus groups. Public opinion research provides insight and supports decision making. The process used for gathering information usually assumes an expectation and guarantee of anonymity for respondents.

Public opinion research includes information collected from the public, including private individuals and representatives of businesses or other entities. It involves activities such as the design and testing of collection methods and instruments, data collection, data entry, data coding, and primary data analysis.

The following are not considered public opinion research for the purposes of the Policy on Communications and Federal Identity and its supporting instruments:

  • Consultations or engagement activities;
  • Program evaluation projects included in the Departmental Evaluation Plan;
  • Usability testing;
  • Behavioural or factual research;
  • Literature reviews or reviews of secondary sources;
  • Secondary data analysis;
  • Factual verification of performance of services or delivery of goods in contract situations;
  • Employee exit interviews;
  • 360-degree employee-manager reviews; and
  • Assessment of training or information sessions, either in person or online.
public property (biens publics)
All property (including data), other than money, belonging to Her Majesty in right of Canada. [Financial Administration Act, section 2]
public purpose (fins publiques)
For federal departments and agent Crown corporations, "public purpose" means program need; for provinces and municipalities, "public purpose" generally refers to roads, utilities and parks, but could include other public purposes if they were non-commercial and for the "common good" of all citizens.
For federal departments and agent Crown corporations, "public purpose" means program need; for provinces and municipalities, "public purpose" generally refers to roads, utilities and parks. Other public purposes could be considered if they are non-commercial and for the "common good" of all citizens.
public servant:
a person employed in organizations defined in section 2 of this policy. This includes indeterminate and term employees, employees on leave without pay, students participating in Student Employment Programs, casual, seasonal and part-time workers.
Although they are not public servants, individuals on incoming Interchange Canada assignments are expected to comply with, and volunteers are expected to respect, the requirements in Appendix B of this policy. Order-in-council appointees, such as deputy heads, are subject to the Conflict of Interest Act, and are not subject to this policy.
public service (fonction publique)

Has the meaning given to that expression in the Public Service Superannuation Act.

as defined in section 11 (1) of the Financial Administration Act.
as defined in section 11 (1) of the Financial Administration Act.
Has the meaning given to that expression in the Public Service Superannuation Act.
public service collective agreements implementation order (ordonnance d'application des conventions collectives dans la fonction publique)
Is the instrument by which deputy heads are authorized and directed to exercise and perform such powers and functions of the Treasury Board as may be required to give effect to and administer the provisions of a collective agreement.
publication (publication)
Any library matter that is made available in multiple copies or at multiple locations, whether without charge or otherwise, to the public generally or to qualifying members of the public by subscription or otherwise. Publications may be made available through any medium and may be in any form, including printed material, on-line items or recordings.
public-private partnership (partenariat public-privé)
A long-term contractual relationship between a public authority and the private sector that involves:
  • The provision of capital assets and associated services to meet a defined output specification (i.e., defines what is required rather than how it is to be done);
  • The integration of multiple phases of the life cycle of an asset (e.g., design, build, maintain and/or operate) and related financing into a single agreement;
  • The allocation of risks between the public and private sectors;
  • Private sector capital at risk throughout the duration of the contract; and
  • A performance-based payment mechanism.

Policy instruments starting with the letter Q

qualified (qualifié)
Officially recognized as being trained, experienced and/or holding appropriate professional designation to perform a particular job.

Policy instruments starting with the letter R

rationale
A document substantiating a classification decision as a result of a detailed analysis and evaluation of duties using the appropriate job evaluation standard.
real property (biens immobiliers)
Any right, interest or benefit in land, which includes mines, minerals and improvements on, above or below the surface of the land.
real-time service delivery performance information:

Refers to information on the current level of performance that clients can expect to be provided for a service.

reasonable assurance (assurance raisonnable)
A high degree of confidence that internal controls achieve intended objectives recognizing that external factors and inherent risk can impact and thereby limit the ability to provide absolute assurance of an individual's reliability or loyalty.
Reasonable period of time (Délai raisonnable)
As soon as possible considering operational requirements and not to exceed 6 months.
receivables (comptes débiteurs)
Financial claims incurred through the tax system or arising from accrued revenues transactions, expenses overpayments and other recoverable payments that will result in a future inflow of cash.
reception (réception)
A function over a prolonged period of time, where food may be served for the purpose of sustaining attendees and where a meal may or may not be served afterward.
recipient (bénéficiaire)
Is an individual or entity that either has been authorized to receive a transfer payment or that has received that transfer payment.
recipient audit (vérification du bénéficiaire)
an independent assessment to provide assurance on a recipient's compliance with a funding agreement. The scope of a recipient audit may address any or all financial and non-financial aspects of the funding agreement.
reciprocal taxation agreement (RTA) (accord de réciprocité fiscale (ARF))

An agreement between the federal government and the government of any province or territory that provides, without restricting the generality of the foregoing, for all or any of the following matters:

  1. The payment by Her Majesty in right of Canada of any provincial tax or fee imposed or levied under a law of that province that would be payable by Her Majesty in right of Canada if that law were applicable thereto;
  2. The payment by Her Majesty in right of that province of any tax or fee imposed or levied under the Excise Tax Act that is payable by Her Majesty in right of that province and the waiver of the right to a payment in respect of that tax or fee provided in subsections 68.14 or 68.19 of that Act;
  3. The payment by Her Majesty in right of Canada to that province or the assignees of that province of amounts determined under the agreement in respect of amounts paid by Her Majesty in right of that province and amounts paid by persons identified in the agreement as or on account of any tax imposed under the Excise Tax Act;
  4. The payment by Her Majesty in right of Canada of interest on any amount equal to any provincial tax or fee imposed or levied under a law of the province that would be collected by Her Majesty in right of Canada if that law were applicable to Her Majesty in right of Canada where those amounts have not been remitted or paid to the province at the rate and in the manner and at the time provided for in the applicable law of the province; and
  5. The collection and the remittance by Her Majesty in right of Canada of any provincial tax or fee imposed or levied under a law of the province that would be collected pursuant to that law by Her Majesty in right of Canada if that law were applicable to Her Majesty in right of Canada.
reclassification (reclassification)
a change to either or both the occupational group and level of a position resulting from significant change in the work. A reclassification may be upward or downward.
reclassification
A reclassification occurs when there is a change in the occupational group, sub-group and/or level of an existing job within the CPA in accordance with the employer's classification program. For greater certainty, a reclassification is not a classification conversion.
record (document)
Any correspondence, memorandum, book, plan, map, drawing, diagram, pictorial or graphic work, photograph, film, microform, sound recording, videotape, machine readable record, and any other documentary material, regardless of physical form or characteristic, and any copy thereof.
For the purpose of this directive, records are information created, received, and maintained by an organization or person for business purposes, legal obligations, or both, regardless of medium or form.
For the purpose of this policy, records are information created, received, and maintained by an organization or person for business purposes, legal obligations, or both, regardless of medium or form.
For the purpose of this standard, records are information created, received, and maintained by an organization or person for business purposes, legal obligations, or both, regardless of medium or form.
Is "any documentary material regardless of medium or form" (section 3).
recordkeeping (tenue de documents)
A framework of accountability and stewardship in which information resources are created or acquired, captured, and managed as a vital business asset and knowledge resource to support effective decision-making and achieve results for Canadians.
A framework of accountability and stewardship in which information resources are created or acquired, captured, and managed as a vital business asset and knowledge resource to support effective decision-making and achieve results for Canadians. (Source: Directive on Recordkeeping)
recordkeeping (tenue des documents)
A framework of accountability and stewardship in which records are created, captured, and managed as a vital business asset and knowledge resource to support effective decision making and achieve results for Canadians.
recovery (rétablissement)
to the restoration of full levels of service delivery.
refreshments (rafraîchissements)
Include beverages or food (e.g. light snacks) or both, served between meals.
refund (remboursement)
is an amount of money owing to a bargaining agent and/or an employee as a result of union dues being deducted in error or directed in error.
Registrar (Registraire)
The office in the Canada School of Public Service that is responsible for administering the registration process and reporting on the status of registration and course completion for required training.
registry (registre)
A system to provide management of metadata elements. (Source: Dublin Core Metadata Initiative Glossary)
regularly and widely-used work instrument and electronic systems

For example, the following work tools or instruments are available in both official languages in bilingual regions:

  • manuals and handbooks of policies, procedures and directives;
  • handbooks and documentation needed to deliver services to the public or to employees; and
  • lexicons, official institutional publications, forms and templates that employees consult and other similar tools that they use in performing their duties.

Note that this list is not exhaustive. The institution is responsible for deciding on a case-by-case basis whether work instruments meet the definition of "regularly and widely used."

With regard to computer systems, those provided to employees as information sources or work tools must allow navigation and access to information in either official language; the information must also be available in the official language of the user's choice.

  • This includes software applications, such as an office automation suite (word processor, electronic document management, spreadsheet, e-mail, etc.) made available to employees to perform their duties.
  • In general, this does not include specialized software such as that used by system managers and support technicians to install, configure, maintain and manage the underlying software and hardware infrastructure that makes the institution's software suite available to employees.
  • Regularly and widely used information technology systems, including software packages, acquired or produced by or on behalf of institutions after January 1, 1991, are available in both official languages.
Regulatory Impact Analysis Statement (RIAS)
A tool used for regulatory reform that assesses the impact of a proposed regulation on the quality of the environment and on the health, safety, security, and social and economic well-being of Canadians.
related expenditures (dépenses afférentes)
Expenditures charged against a departmental spending authority that supports the program that produces revenues where the department has the authority to use revenues to offset related expenditures.
release (communication)
Make publicly available online in a downloadable format
relevance (Pertinence)
The extent to which a program, policy or other entity addresses and is responsive to a demonstrable need. Relevance may also consider if a program, policy or other entity is a government priority or a federal responsibility.
relevant collective agreement (convention collective pertinente)

Is the collective agreement for the bargaining unit to which the person is assigned or would be assigned were the person's position represented or not excluded. For positions classified as PE and OM, the relevant collective agreement is that applying to the Program and Administrative Services Group. For positions classified as PO-IMA and PO-TCO, the relevant collective agreement is that applying to the Technical Services Group.

Is the collective agreement for the bargaining unit to which the person is assigned or would be assigned, were the person's position represented or not excluded. For positions classified as PE and OM, the relevant collective agreement is that applying to the Program and Administrative Services Group. For positions classified as PO-IMA and PO-TCO, the relevant collective agreement is that applying to the Technical Services Group.
reliability status (cote de fiabilité)
Indicates the successful completion of reliability checks; allows regular access to government assets and with a need to know to PROTECTED information.
The minimum standard of security screening for positions requiring unsupervised access to Government of Canada protected information, assets, facilities or information technology systems. Security screening for reliability status appraises an individual's honesty and whether he or she can be trusted to protect the employer's interests. Security screening for reliability status can include enhanced inquiries, verifications and assessments when duties involve or directly support security and intelligence functions. Reliability status may also be referred to herein as a security status.
reliable source
A source of information or a data holding that is deemed to be accurate and up-to-date and that can be trusted and relied on for the purposes of collecting or validating personal information.
relied upon (technologies that are) (dépendre [des technologies])

The content would not conform if that technology is turned off or is not supported. (Source: Web Content Accessibility Guidelines (WCAG) 2.0, Appendix A: Glossary)

relying party

A federation member that relies on assurances (of credential or identity) from other members (authoritative parties).

remediation (assainissement)
I mproving a contaminated site to prevent, minimize or mitigate damage to human health or the environment. Remediation involves developing and applying a planned approach that monitors, removes, destroys, contains, or otherwise reduces the exposure of contaminants to receptors of concern.
remission (remise)
The deletion of a debt related to a budgetary expenditure that involves the cancellation of or release from an otherwise enforceable debt, tax, fee or penalty.
remittance agency (organisme de remise)
An organization outside the federal Public Service to which federal government institutions remit money on behalf of employees (e.g. charitable organizations, financial institutions and insurance administrators).
remuneration (rémunération)

Is pay and allowances.

repository(ies) (dépôt(s))
A repository is a preservation environment for information resources of business value. It includes specified physical or electronic storage space and the associated infrastructure required for its maintenance. Business rules for the management of the information resources captured in a repository(ies) need to be established, and there must be sufficient control for the resources to be authentic, reliable, accessible and usable on a continuing basis.
requestor (requérant)
Is a person who is requesting access to personal information about himself or herself or who has requested that a correction be made or a notation attached to his or her personal information.
required training (formation indispensable)
training to develop the knowledge, skills and behaviours that an employee needs to effectively perform his or her work in the public service, having regard for the nature of the work to be performed (e.g. management), as determined by the employer.
Required training coordinator (Coordonnateur de la formation indispensable)
For purposes of this directive, the person designated to support deputy heads in fulfilling their responsibilities for implementing required training in their organization.
residual risk (risque résiduel)
Level of risk remaining after security measures have been applied
resignation (démission)
the voluntary separation of an employee other than at the end of a specified term for reasons other than retirement or lay-off.
resource alignment review (Examen de l'alignement des ressources)
Cyclical or targeted exercises that consider the alignment with priorities, resources, and results of government programs in support of management excellence, good expenditure prioritization and innovation.
resource cost (coût de ressources)
the indirect cost incurred by a requisitioning department and/or the common service agency.
respendable revenues (revenus disponibles)
A type of revenue that, once received, increases the departmental spending authority. A department requires specific authority from Parliament to respend revenues. Respending authority is derived from the Financial Administration Act (FAA), subsection 29.1(1); the FAA and an Appropriation Act, subsection 29.1(2); legislation specific to a department (e.g., enabling and/or program); or other specific legislation.
response (intervention)
the implementation of measures to ensure that security incidents are reported to appropriate security officials and immediate and long-term corrective action taken.
responsibility
The work, function or activities assigned to an organization, unit or individual.
responsible minister (ministre responsable)
Is the minister who is required, for the department, to sign submissions to the Treasury Board and Memoranda to Cabinet.
restoration of the workplace (rétablissement du milieu de travail)

the establishment or re-establishment of harmonious working relationships amongst individuals and within the team, group or unit, following a harassment complaint.

restricted - access area (zone d'accès restreint)
work areas where access is limited to authorized individuals includes Operations, Security and High Security Zones. Refer to the definition in Section 6.3. Hierarchy of Zones.
restricted and identifiable clientele
  1. The services specifically target a restricted clientele. The expression “restricted clientele” designates clientele of an office that has been given the mandate of providing certain services exclusively to a specific group or category of clients. The services that are covered by the restricted clientele provisions are services not available to the general public since they are intended only for clients, or their representatives, that make up a specific group that is defined in a statutory document or a government policy. This would be the case, for example, with businesses or entities carrying out activities in a regulated sector that are registered or that must secure a licence in accordance with federal legislation.

    The institution must be able to show that the services in question are intended for a stable clientele, whose composition can be clearly specified. As a general rule, the clientele of an office cannot be considered a restricted clientele if the number of clients to whom an institution provides the type of services described above corresponds to more than 1% of the total population of Canada as defined in subsection 4(2) of the Regulations. 

  2. The clientele is identifiable. The term “identifiable” means that the name of each client and the official language in which he or she prefers to be served can be determined. The institution has an up-to-date list of its clients.

restricted authority (pouvoirs restreints)
Spending or financial authorities limited by applicable legislation, policies and directives. Such authorities are also limited by specific departmental restrictions included in the delegation of spending and financial authorities documents.
retirement (retraite)
the voluntary separation of an employee entitling the employee to benefits under the Public Service Superannuation Act.
retroactive period (période de rétroactivité)
the period commencing on the effective date of implementation of the revision of rates of pay. Where no effective date of implementation is noted, the retroactive period ends on the day prior to the date formal notification of the revision is issued to departments.
review committee (comité de révision)
eans a committee established by the deputy head to review the performance of all employees in levels for which performance pay ranges have been approved (comité de révision).
revolving funds (fonds renouvelables)
Funding mechanisms in which revenues remain available in order to finance continuing operations without fiscal year limitations. In the Government of Canada, revolving funds are used as alternative means of providing funding for specific purposes. The use of revolving funds is appropriate for large, distinct activities that provide client-oriented services where costs can be financed from revenues over a reasonable business cycle.
risk (risque)
the chance of a vulnerability being exploited.
The uncertainty that can create exposure to undesired future events and outcomes. It is the expression of the likelihood and impact of an event with the potential to impede the achievement of an organization's objectives.
royal canadian mounted police (Gendarmerie royale du Canada)

Has the same meaning as "force" in the Public Service Superannuation Act.

Policy instruments starting with the letter S

salary (salaire)
the fixed recurring portion of an employee's cash compensation received for the performance of the regular duties of a position, exclusive of allowances, performance awards or other compensation or gratuities.
salary (salaire de base)
the fixed recurring portion of an employee's cash compensation received for the performance of the regular duties of a position, exclusive of allowances, performance awards or other compensation or gratuities.
salary maintenance (maintien du traitement)

the treatment under the Directive on Career Transition for Executives given to the total compensation of an executive who is appointed to a position with a lower salary maximum while on surplus status,

or,

the treatment under the Directive on Executive Compensation given to the total compensation of an executive who is appointed to an executive position which has a lower salary maximum than the salary the employee received in the former position.

the treatment under the Directive on Career Transitionfor Executives given to the total compensation of an executive who is appointed to a position with a lower salary maximum while on surplus status,

or,

– the treatment under the Directive on Executive Compensation given to the total compensation of an executive who is appointed to an executive position which has a lower salary maximum than the salary the employee received in the former position.

salary protection for executives (protection salariale pour les cadres supérieurs)
the treatment given to the total compensation of an employee whose position has been reclassified or converted to a level with a lower salary maximum.
schema (encoding schema []) : (schéma d'encodage)

Machine-processable specifications which define the structure and syntax of metadata specifications in a formal schema language.
(Based on Dublin Core Metadata Initiative Glossary)

screening (triage)
the process of verifying visitors and/or material (e.g. incoming mail/deliveries) at entry points of a facility or a restricted area for authorizing access; See Personnel Security Screening.
seasonal worker (travailleur saisonnier)
Is the term used for persons performing duties of a seasonal nature.
secondary navigation (navigation secondaire)

Local navigation that helps users move within a section of a site.

secondment (détachement)
an arrangement where an employee makes a lateral or downward move to another department to temporarily perform the functions of an existing position or to take on a special project, after which he or she returns to the home department. A secondment cannot change tenure or be a promotion.
Section 11 of the OLA

Notices, advertisements or other texts that the institution is required or authorized to publish pursuant to an Act of Parliament must comply with the publishing requirements set out in Section 11 of the OLA.

Once it is determined that an Act or regulation to which an institution is subject requires the publication of a notice or advertisement, Section 11 applies, regardless of whether there is significant demand.

security and intelligence functions (activités de sécurité et de renseignement de sécurité)
Functions that contribute to the safety of Canadians and the national security of Canada. These activities include efforts to detect, investigate and collect intelligence regarding threats posed by criminal organizations, malicious cyber actors, hostile intelligence organizations, foreign interference in Canadian affairs, or individuals engaged in criminality, espionage, terrorism or proliferation of weapons of mass destruction, and taking appropriate measures to prevent and protect against these threats while enforcing Canadian statues and supporting Canada's national interests.
security assessment (évaluation de sécurité)
An appraisal of an individual's loyalty to Canada and, so far as it relates thereto, the reliability of an individual. (Source: Canadian Security Intelligence Service Act, section 2)
security breach (infraction à la sécurité)
An act or omission, deliberate or accidental, that results in the actual or possible compromise of controlled goods (as defined in Part 2 of the Defence Production Act) or related technology; such breaches may include controlled goods or technology lost while being transported; controlled goods or technology left in an unsecured area where unauthorized persons have access; unauthorized disclosure by any person; theft; and loss, or exposure in circumstances that make it probable that a breach has occurred.
security clearance (cote de sécurité)
indicates successful completion of a security assessment; with a need to know, allows access to classified information. There are three Security Clearance levels: Confidential, Secret and Top Secret.
security clearance (autorisation de sécurité)
The standard of security screening for all positions requiring access to Government of Canada classified information, assets, facilities or information technology systems. Security screening for a security clearance appraises an individual's loyalty to Canada and their reliability as it relates to that loyalty. Security screening for security clearance can include enhanced inquiries, verifications and assessments when duties involve or directly support security and intelligence functions.
security container (coffre de sécurité)
any totally enclosed storage place for a classified asset, designed to resist force and surreptitious attacks; e.g., a safe, security cabinet, strongbox, permanent vault, demountable vault or secure room.
security control (mesure de sécurité)
An administrative, operational, technical, physical or legal measure for managing security risk. This term is synonymous with safeguard.
security deposit (dépôt de garantie)

Includes:

  • A bill of exchange that is payable to the Receiver General and certified by an approved financial institution or drawn by an approved financial institution on itself;
  • A government guaranteed bond; or
  • Such other security as may be deemed appropriate by the contracting authority and approved by the Treasury Board. [Government Contracts Regulations, section 2]
security incident (incident de sécurité)
Any workplace violence toward an employee or any act, event or omission that could result in the compromise of information, assets or services.
security screening (filtrage de sécurité)
Any measure resulting in a high level of assurance that an individual can be granted specific access privileges within the context of the federal government.
The process of conducting a security screening activity and evaluating an individual's reliability and/or loyalty to Canada in support of a decision to grant, grant with a waiver, deny, or revoke a reliability status, security clearance or site access clearance.
security waiver (dispense de sécurité)
A condition attached to the granting of a security status or clearance that details restrictions related to an individual's eligibility to access to sensitive information or assets, and facilities. A security waiver may be used when, despite concerns encountered in the security screening of an individual, a risk management decision is made to engage the individual on the basis that the duties cannot be performed by another.
securityprogram (programme de sécurité)
A group of security-related resource inputs and activities that are managed to address a specific need or needs and to achieve intended results.
seized property (bien saisi)
Any property seized under the authority of any act of Parliament or pursuant to any warrant of any rule of law in connection with any designated offence.
self-sustaining corporation (société financièrement autonome)
A Crown corporation that is judged to be able to finance its operations and capital programs from internally generated funds and from funds that it could raise in the capital markets on its own credit.
senior departmental managers (cadres supérieurs du ministère)
For the purposes of the Policy on Financial Management, senior departmental managers are typically departmental managers who report directly to a deputy head and are accountable for effective financial management within their areas of responsibility.
senior executive (cadre supérieur)
is an executive level resource designated by the deputy head of the institution to provide a department-wide focus on the management of information.
sensitive information (information délicate)
Information categorized as protected (Protected A, Protected B or Protected C), classified (Confidential, Secret, Top Secret) or compartmented (Signals Intelligence, Talent Keyhole).
separation (cessation d'emploi)
a severance of the relationship between employer and employee, whether voluntary (e.g. resignation) or involuntary (e.g. owing to illness, accident, disability, discharge or termination for disciplinary reasons).
server message page (page de messages du serveur)

A Web page that notifies a user of a problem on the Web server.

service (service)
A means, administered by a program, of producing a final valued output (i.e. service output) to address one or more target group needs.
means continuous and discontinuous employment with any organization that is subject to the Financial Administration Act or with any organization for which the individual was a contributor under the Public Service Superannuation Act, Canadian Forces Superannuatin Act or the Royal Canadian Mounted Police Superannuation Act.
means continuous and discontinuous employment with any organization that is subject to the Financial Administration Act or with any organization in which the individual was a contributor under the Public Service Superannuation Act, Canadian Forces Superannuation Act or the Royal Canadian Mounted Police Superannuation Act.
Provision of a specific output that addresses one or more needs of recipients and contributes to the achievement of an outcome.
Refers to a means, administered by a program, of producing a final valued output that addresses one or more target group needs.
service catalogue (catalogue de services)
Is a database or structured document for users that is published by a service provider and includes a full description of individual IT services or, at a minimum, information on cost, quality and service levels. The service catalogue may also include service request processes and contact points.
service costing (établissement du coût des services)
Refers to cost estimating that assists senior management in making decisions on services. (See the TBS Guide to Costing)
service inventory:

A catalogue of external and internal enterprise services, including the identification of priority services, that provides detailed information based on a specific set of elements (e.g., channel, client, volume, etc.).

service provider:

Individuals directly involved in providing a service, including managers.

service standard:

Public commitment to a measurable level of performance that clients can expect under normal circumstances.

service:

Provision of a specific final output that addresses one or more needs of an intended recipient and contributes to the achievement of an outcome. Government of Canada services include:

external services: A service where the intended recipient is a client that is external to the Government of Canada; and

internal enterprise services: A service provided by a Government of Canada department to other Government of Canada departments intended on a government-wide basis.

set-off (compensation)
The reduction of a claim by deducting the amount of a valid compensating claim. A set-off by the federal government may be enacted by a specific statute or regulation or under the authority of section 155 of the Financial Administration Act.
severability (prélèvements)
Relates to the principle under the Act in which the protection of information from disclosure must be limited to the portions of information or material that the head of the government institution is authorized or obligated to refuse to disclose under the Act. The principle applies to records that are the subject of an access request.
shared service (service partagé)
A service that is shared by more than one client.
An arrangement where a service is delivered by an internal service provider, which is not one of the participating departments, but rather an independent organization or unit created with a mandate to deliver the specific service to its clients and itself. 
Is a service that is shared by more than one client.
shredding (déchiquetage)
a mechanical cutting or grinding method of reducing standard weighs of office paper, microfilm and microfiche to fragments.
signals intelligence (SIGINT) (renseignement électromagnétique – SIGINT)
Technical information or intelligence composed of (individually or in combination) communications intelligence (COMINT), electronic intelligence (ELINT) and foreign instrumentation signals intelligence (FISINT).
significant non-contracted public opinion research projects (projets de recherche sur l'opinion publique d'importance qui ne font pas l'objet d'un marché)

Research projects that:

  • Support legislation, regulations or litigation;
  • Support government or departmental priorities;
  • Address the development of new government policies, programs, services or initiatives;
  • Touch on issues that are of high public interest or sensitivity; or
  • Relate to any other important or high-risk issue.
silence in the contract (silence)
absence of a clause indemnifying the Crown with regard to first and third parties liabilities. The liability will then be subject to the common or civil law.
site access clearance (autorisation d'accès aux sites)
The standard of security screening for other individuals who are not employees, when duties do not require access to information but do require access to protected or restricted areas or facilities. Site access clearance is conducted when loyalty to Canada is the primary concern.
site access status (cote d'accès aux sites)
The standard of security screening conducted for other individuals who are not employees, when duties do not require access to information but do require access to protected or restricted areas or facilities. Site access status is conducted when reliability is the primary concern.
site navigation bar (barre de navigation du site)

A global navigation bar that helps users move from section to section across an entire website, typically, via navigational elements such as links.

situational awareness (connaissance de la situation)
Having insight into one's environment and circumstances to understand how events and actions will affect business objectives, both now and in the near future. Having complete, accurate, and current SA is essential in any domain where technological complexity, decision making, and the well-being of the public interact. Because incident management involves predictions and forecasts, SA in the area of IT requires an understanding of the interrelationships between critical services and information, safeguards supporting IT infrastructure and processes, and evolving threats.
Social Insurance Number (SIN) (numéro d'assurance sociale (NAS)
Is a number suitable for use as a file number or account number or for data-processing purposes, as defined in subsection 138(3) of the Employment Insurance Act. For purposes of paragraph 3(c) of the Privacy Act, the SIN is an identifying number, and is therefore considered to be personal information.
social media platform management tool (outil de gestion de plateforme de médias sociaux)
A mandatory tool for departments to register and manage official social media accounts on various platforms through a single interface.
sophisticated IT security incident (incident complexe de sécurité des TI)
An event, usually initiated by sophisticated threat actors, that is complicated to detect and recover from, causes harm to GC networks and systems, and affects the confidentiality, integrity and availability of information.
sophisticated IT security threat (menace complexe à la sécurité des TI)
An entity or entities that make use of advanced technologies and tradecraft to penetrate or bypass protective systems and security technologies without being detected.
special access (accès spécial)
Compartmented information which is derived from sensitive sources, such as SIGINT or Talent Keyhole, in accordance with international bilateral agreements, which requires, as a prerequisite, Canadian citizenship and a Top Secret security clearance, and which is authorized through a formal indoctrination process.
special purpose financial reporting framework (référentiel à usage particulier)
Accounting standards and guidance designed to meet the financial information needs of specific users as opposed to the common financial information needs of a wide range of users. (Introduction to public sector accounting standards .13)
special purpose money (fonds destinés à des fins déterminées)
Monies received or collected from outside parties and deposited in the Consolidated Revenue Fund pursuant to subsection 21(1) of the Financial Administration Act. The money may be disbursed only for the purpose specified in the instrument (i.e., act, trust, treaty, undertaking or contract) under which it is received. There has to be a direct link between monies received and monies disbursed, including any interest that may be authorized.
special working arrangements (modalités de travail spéciales)
Is, for the purpose of this directive, pre-retirement transition leave and leave with income averaging.
Specialized curriculum (Curriculum spécialisé)
A compendium of learning solutions (such as courses) that address the competencies, knowledge and skills required by a specific business role or function.
spending authorities (pouvoir de dépenser)

Consist of three elements:

  • Expenditure initiation authority
  • Commitment authority (FAA, section 32)
  • Transaction authority
splash page (page d'entrée)

A Web page at the root of a website where users can select the language of the website.

sponsor (parrain)
One who conducts and/or arranges for the security screening of individuals with whom there is a need to share sensitive information which the Government of Canada is taking measures to protect, and who vouches for the security status or clearance of those individuals to other departments or agencies which may have a need to share sensitive information with the same individuals.
sponsorship (parrainage)
A collaborative arrangement between the Government of Canada and persons, groups or organizations external to the Government of Canada. In such an arrangement, funds, goods, facilities or services are provided to the Government of Canada to support a particular event or activity in exchange for some appropriate non-monetary benefit of approximately equal value.
spouse (conjoint)
(See also Common-law partner) the person married to the employee.
stacking limit (limite sur le cumul de l'aide)
Is the maximum level of total Canadian government funding authorized by the terms and conditions for a transfer payment program for any one activity, initiative or project of a recipient.
stakeholder (intervenant)
Is an entity that may be internal or external to the federal government, such as a citizen, business, service provider, service consumer, partner or employee, and has an interest in an IT service, project or organization or their related activities, resources or deliverables.
standard screening (filtrage ordinaire)
A type of security screening activity conducted when duties and access to information, assets or facilities are not related to and do not directly support security and intelligence functions. Standard screening applies to most duties or positions and other individuals with whom there is a need to share sensitive information.
standardization (uniformité)
Is the establishment of common processes, systems or procedures for the management and delivery of transfer payments.
standardized job description
Document that describes the work assigned to a job classified at a specific occupational group and level, which is common across a number of work units, regions or organizations.
Standards on knowledge for required training (Normes de connaissances pour la formation indispensable)
Parameters related to the common knowledge needs of employees, supervisors, managers and executives—regardless of their function, organization or profession — in the exercise of due diligence in relation to their legal responsibilities.
Standards on Knowledge for Required Training (Normes sur les connaissances en matière de formation indispensables)
parameters related to the common knowledge needs of employees newly appointed to the core public administration, managers at all levels, regardless of their functions, organization or profession, in the exercise of due diligence in relation to legal responsibilities.
standing advance (avance permanente)
An accountable advance issued in a specified amount for an indeterminate period and replenished to that specific amount each time an accounting for expenditures is made. [Accountable Advances Regulations, section 2]
standing offer (offre à commandes)
an offer from a potential supplier to supply goods, services or both, on the pricing basis and under the terms and conditions stated in the standing offer.
statement of work (énoncé des travaux)
the specification of the work a contractor is required to do.
statistical report (rapport statistique)
Is intended to provide up-to-date statistics on the operation of the legislation. The reports allow the government to monitor trends and to respond to enquiries from Members of Parliament, the public and the media. The reports also form the statistical portion of government institutions annual reports to Parliament. The forms used for preparing the report are prescribed by the designated minister, as provided under paragraphs 71(1)(c) and (e) of the Privacy Act.
Is intended to provide up-to-date statistics on the operation of the legislation. The reports allow the government to monitor trends and to respond to enquiries from Members of Parliament, the public and the media. The reports also form the statistical portion of the government institutions' annual reports to Parliament. The forms used for preparing the report are prescribed by the designated minister, as provided under paragraphs 70(1)(b) and (d) of the Access to Information Act.
stocktaking (prise d'inventaire)
The procedure of counting and reconciling actual holdings against automated or manual records for stocking accounts. The aim is to resolve discrepancies, update computer and manual records regarding the balance of stock on hand, identification, condition and location of materiel.
strategic reviews (examens stratégiques)
Are comprehensive reviews of government spending designed to ensure that all programs are effective and efficient, are focused on results, provide value for taxpayers' money and are aligned with government priorities. They examine each organization's programs as reflected in its Program Alignment Architecture over a cycle approved by Cabinet. Strategic reviews identify areas where adjustments are needed to improve the performance of programs, which could include approvals to continue, amend or terminate terms and conditions for transfer payment programs, and they identify proposals to reallocate resources from the lowest-priority, lowest-performing programs to other priorities within the organization or to meet other government priorities.
strike (grève)
includes a cessation of work or a refusal to work or to continue to work by employees, in combination, in concert or in accordance with a common understanding and a slow-down of work or other concerted activity on the part of employees that is designed to restrict or limit output.
structured information (information structurée)
Digital information residing in fixed fields within a repository.
substantial modification (modification importante)
Refers to a change or an amendment to the privacy practices related to a particular program or activity, which is reflected in a PIB description. This includes any change or amendment to the privacy practices related to activities that use automated or technological means to identify, create, analyze, compare, extract, cull, match or define personal information.
substantive equality

Substantive equality is achieved when one takes into account, where necessary, the differences in characteristics and circumstances of minority communities and provides services with distinct content or using a different method of delivery to ensure that the minority receives services of the same quality as the majority. This approach is the norm in Canadian law. Please also see the Analytical Grid (Substantive Equality).

substantive position (poste d'attache)
the position to which an employee has been appointed or deployed, or from which an employee is being appointed or deployed in accordance with the Public Service Employment Act.
the position to which an employee has been appointed or deployed, or from which an employee is being appointed or deployed within the public service, in accordance with the Public Service Employment Act.
the position to which an employee has been appointed or deployed, or from which an employee is being appointed or deployed within the public service, in accordance with the Public Service Employment Act.
substantive transfer (transfert substantiel)
where the limitation of liability of the contractor to be included in the contract is less than the potential liability that might reasonably be expected based on the circumstances and potential losses that might arise from specified risks taking into account their probability.
success criteria (critères de succès)

For each guideline, testable success criteria are provided to allow WCAG 2.0 to be used where requirements and conformance testing are necessary such as in design specification, purchasing, regulation, and contractual agreements. Additional information on WCAG levels can be found in Understanding Levels of Conformance and WCAG 2.0 Layers of Guidance.

successfully complete (réussite)
for employees newly appointed to the core public administration, this means attending the orientation training for its full duration. For first-time managers at all levels, this means attending the relevant training for its full duration and demonstrating, in accordance with the appropriate mechanism, that level-specific knowledge standards of the employer have been met. For functional specialists, this will be defined by each functional group.
Successfully complete (Reussite)

For purposes of this directive, for employees newly appointed to the core public administration, this term refers to attending the required training for its full duration. For first-time supervisors, managers and executives, refers to attending the required training for its full duration and demonstrating that, based on the appropriate mechanism, knowledge standards have been met. For functional specialists, this term will be defined by functional authority centres.

For managers and executives who must complete a knowledge assessment leading to validation of delegated signing authorities at least every five years, this term refers to successful validation in the four domains assessed.

sufficient and advisory techniques (techniques suffisantes et techniques recommandées)

For each of the guidelines and success criteria in the WCAG 2.0 document itself, the working group has also documented a wide variety of techniques. The techniques are informative and fall into two categories: those that are sufficient for meeting the success criteria and those that are advisory. The advisory techniques go beyond what is required by the individual success criteria and allow authors to better address the guidelines. Some advisory techniques address accessibility barriers that are not covered by the testable success criteria. Where common failures are known, these are also documented. See also Sufficient and Advisory Techniques in Understanding WCAG 2.0. (Source: Web Content Accessibility Guidelines (WCAG) 2.0, WCAG 2.0 Layers of Guidance.)

sunset-funding exception-external sources (exception du financement temporarisé-sources externes)
Funding of a limited duration that the department receives from external sources, either from the private sector or another public service organization. (This includes shared agreements for whole or partial funding with a provincial government, or funds received from TB or another department to carry out a program/project/activity of a limited duration.) Reallocation of monies within a department to carry out a specific project/activity would not meet the definition of external sources.
supervisor (surveillant)
an employee who has the responsibility for day-to-day supervision of other employees, e.g. assign work, set priorities, assess performance and approve or recommend approval of leave.
For purposes of this directive, this term includes employees who have responsibility for day-to-day supervision of other employees and who may exercise delegated signing authorities in human resources based on their organization's Human Resources Authority Delegation and Accountability instrument.
supervisor (superviseur)
For the purposes of this directive, an employee who has the responsibility for day–to–day supervision of other employees, e.g., assign work, set priorities, assess performance, and approve or recommend approval of leave.
supporting evidence of identity

Evidence of identity that corroborates the foundational evidence of identity and assists in linking the identity information to an individual. It may also provide additional information such as a photo, signature or address. Examples include social insurance records; records of entitlement to travel, drive or obtain health insurance; and records of marriage, death or name change originating from a jurisdictional authority.

supporting evidence of identity (preuve à l'appui de l'identité)
Evidence of identity that corroborates the foundational evidence of identity and assists in linking the identity information to an individual. It may also provide additional information such as a photo, signature or address. Examples include social insurance records; records of entitlement to travel, drive or obtain health insurance; and records of marriage, death or name change originating from a jurisdictional authority. (Source:Standard on Identity and Credential Assurance)
surety bonds (cautionnements)
security given by a third party to indemnify the contracting authority, within specified financial limits, against a contractor's failure to carry out the terms of the contract. Surety bonds can be in the form of a bid bond, a payment bond or a performance bond.
surplus Crown asset (biens de surplus de la couronne)
Property (excluding real property or immovables as defined in the Federal Real Property and Federal Immovables Act or licences in respect thereof) of Her Majesty which is in the custody or under the control of a department or federal body that has determined that the property is surplus to its requirements (i.e., there is no current or foreseen requirement for it).
surplus real property (biens immobiliers excédentaires)
Real property that is no longer required in support of a department's programs.
surplus status (statut d'employé excédentaire)

an indeterminate employee is in surplus status from the date he or she is declared surplus or notified that his or her position will become surplus, until:

  • the date of lay-off,
  • he or she is indeterminately appointed or deployed to another position,
  • his or her surplus status is rescinded, or
  • the employee resigns.
surreptitious attack (attaque subreptice)
a secret unauthorized attack to breach or circumvent a defensive system or some of its components in such a manner that the custodians and/or security force cannot readily detect the attack.
surveillance (surveillance)
Refers to a systematic approach for watching over, tracking or monitoring physical and logical spaces, individuals or individuals' activities, whereabouts, behaviour or interests.
sustainable development (développement durable)
Development that meets the needs of the present without compromising the ability of future generations to meet their own needs.
system (système)

Organized collections of hardware, software, supplies, policies, procedures and people, to capture, transmit, store, retrieve, manipulate, or display information resources in support of an organization's day-to-day operations.

Organised collections of hardware, software, supplies, policies, procedures and people, to capture, transmit, store, retrieve, manipulate, or display information resources in support of an organisation's day to day operations.
system : (système)

Organised collections of hardware, software, supplies, policies, procedures and people, to capture, transmit, store, retrieve, manipulate, or display information resources in support of an organisation's day to day operations.

Policy instruments starting with the letter T

target price (fixed fee and incentive fee formula) (prix visé)
a method of pricing in which the contractor is paid costs reasonably and properly incurred as determined by audit, an agreed fixed fee as profit, and an incentive fee on any savings achieved between a prescribed target cost and the actual cost as established by audit. A target price contract may also include a ceiling price.
technical safeguards
Information technology measures that are used to protect the facility, the equipment, and the support system where personal information is recorded and stored (e.g., electronic access control devices, audit controls).
technology (Web content) (technologie Web)

Mechanism for encoding instructions to be rendered, played or executed by user agents

Note 1: As used in these guidelines "Web Technology" and the word "technology" (when used alone) both refer to Web Content Technologies.

Note 2: Web content technologies may include markup languages, data formats, or programming languages that authors may use alone or in combination to create end-user experiences that range from static Web pages to synchronized media presentations to dynamic Web applications.

Example: Some common examples of Web content technologies include HTML , CSS, SVG, PNG, PDF, Flash, and JavaScript.

(Source: Web Content Accessibility Guidelines (WCAG) 2.0, Appendix A: Glossary.)

technology (Web content): (technologie Web)

Mechanism for encoding instructions to be rendered, played or executed by user agents

Note 1: As used in these guidelines "Web Technology" and the word "technology" (when used alone) both refer to Web Content Technologies.

Note 2: Web content technologies may include markup languages, data formats, or programming languages that authors may use alone or in combination to create end-user experiences that range from static Web pages to synchronized media presentations to dynamic Web applications.

Example: Some common examples of Web content technologies include HTML, CSS, SVG, PNG, PDF, Flash, and JavaScript.
(Source: Web Content Accessibility Guidelines (WCAG) 2.0, Appendix A: Glossary)

temporarily struck-off strength (temporairement rayé de l'effectif)
is the action that is taken to temporarily stop the pay activity of an employee for reasons such as extended leave without pay, suspension or seasonal lay-off, or to temporarily stop the pay activity status of an employee pending the processing of a struck-off strength pay transaction.
temporary help firms (sociétés de placement temporaire)
business organizations providing temporary help services and consisting of more than one employee or principal.
temporary help services (services de travail temporaire)
services provided under contract to the government for assignments in which the employees of a firm are engaged to provide services to a department or agency on a temporary basis.
tenant (locataire)
A department occupying real property that is under the administration of the minister of another department.
tenant department (ministère locataire)
a department occupying federal real property that is under the administration of another department or Crown Corporation.
term (durée)
The period of time covered by a lease, licence or other agreement, including any option(s) (i.e. extensions of the term).
term of less than three months (période déterminée de moins de trois mois)
Is a specified period of less than three months for which a person is appointed pursuant to the Public Service Employment Act.
term of three months or more (période déterminée de trois mois ou plus)
Is a specified period of three months or more for which a person is appointed pursuant to the Public Service Employment Act.
terms and conditions (modalités)
s a document, approved by the Treasury Board or a minister, which sets out the parameters under which transfer payments may be made for a given program. In relation to terms and conditions:
continuation (continuation)
Means a decision to continue using terms and conditions with or without minor amendment.
amendment (modification)
Means a decision to amend or modify terms and conditions.
termination (résiliation)
Means a decision to terminate terms and conditions so that no further funding agreements will be entered into for that transfer payment program.
s a document, approved by Treasury Board or a minister, which sets out the parameters under which transfer payments may be made for a given program. In relation to terms and conditions:
continuation (continuation)
Means a decision to continue using terms and conditions with or without minor amendment.
amendment (modification)
Means a decision to amend or modify terms and conditions.
termination (résiliation)
Means a decision to terminate terms and conditions so that no further funding agreements will be entered into for that transfer payment program.
The Public Service Health Program (Le Programme de santé des fonctionnaires fédéraux)

This program is administered by Health Canada under delegation from the Treasury Board. The Public Service Health Program is a corporate resource and should be used by departments accordingly. Its services are essentially preventative and they should not interfere with or replace those available through private physicians and community health agencies.

The program deals with:

  • health assessments of employees and emergency medical services;
  • environmental health investigations and surveys;
  • occupational health nursing services in departments;
  • advice to the Treasury Board on occupational safety and health matters, including advice on the development and monitoring of occupational and environmental standards, procedures and other directives for the prevention of occupational illness and injury; and on the provision of occupational health services within the Public Service;
  • advice to departments and managers on occupational safety and health training; first aid training, facilities, services and supplies; the selection and use of personal protective equipment and clothing; the adaptation and selection of work; and the rehabilitation and retraining of employees disabled by work injuries or illnesses;
  • health advice and education for employees, as well as on-the-job medical care with the cooperation and consent of the employee's private physician;
  • employee assistance services, as specified in the Public Service Employee Assistance Program Directive;
  • research and special studies.
third party (tiers)
any party other than those entering into the Crown procurement contract.
third-party cookie

Third-party cookies are those set by a different domain than the website that the visitor is currently visiting.

third-party distribution platform (plateforme de distribution par des tiers)
A digital platform that allows users to browse and download apps that are developed by third-party providers.
threat (menace)
An event or act, deliberate or accidental, that could cause injury to people, information, assets or services.
Any potential event or act, deliberate or accidental, that could cause injury to employees or assets.
threats to the security of Canada (menaces envers la sécurité du Canada)
  1. espionage or sabotage that is against Canada or is detrimental to the interests of Canada or activities directed toward or in support of such espionage or sabotage,
  2. foreign influenced activities within or relating to Canada that are detrimental to the interests of Canada and are clandestine or deceptive or involve a threat to any person,
  3. activities within or relating to Canada directed toward or in support of the threat or use of acts of serious violence against persons or property for the purpose of achieving a political, religious or ideological objective within Canada or a foreign state, and
  4. activities directed toward undermining by covert unlawful acts, or directed toward or intended ultimately to lead to the destruction or overthrow by violence of, the constitutionally established system of government in Canada,
but does not include lawful advocacy, protest or dissent, unless carried on in conjunction with any of the activities referred to in paragraphs (a) to (d).
(Source: Canadian Security Intelligence Act)
time off with pay (temps libre payé)
Is, for the purpose of this directive, a paid absence from work (for a short duration as defined in Appendix A of this directive) for one of the three following reasons: time off for voting; time off owing to adverse climatic or environmental conditions; and time off for personal medical and dental appointments.
total Canadian government funding (total de l'aide financière gouvernementale canadienne)
Is the total funding available to a recipient from federal, provincial, territorial and municipal governments for any one activity, initiative or project of that recipient.
Is the total of funding available to a recipient from federal, provincial, territorial and municipal governments for any one activity, initiative or project of that recipient. (Total Canadian government funding is calculated in accordance with Appendix C: Total Canadian Government Funding and Stacking Limits.)
tracking system (système de suivi)
Is an electronic or paper-based case management system used in ATIP offices to track access requests and document their processing.
tracking system
Is an electronic or paper-based internal case management system used in ATIP offices to track access requests and document their processing.
training (formation)
Fees paid for formal learning activities, which include a curriculum and established learning objectives, and where the primary purpose is to enable participants to maintain or acquire skills or knowledge.
represents an organized, disciplined way to transfer the knowledge and know-how that is required for successful performance in a job, occupation or profession. It is ongoing, adaptive learning, not an isolated exercise.
transaction authority (pouvoir d'exécuter une opération)
The authority to enter into contracts, including acquisition card purchases, or sign off on legal entitlements (e.g., employment insurance payments).
transfer payment (paiement de transfert)
Is a monetary payment, or a transfer of goods, services or assets made, on the basis of an appropriation, to a third party, including a Crown corporation, that does not result in the acquisition by the Government of Canada of any goods, services or assets. Transfer payments are categorized as grants, contributions and other transfer payments. Transfer payments do not include investments, loans or loan guarantees.
transfer payment program (programme de paiements de transfert)
Is a program or a component of a program supported by transfer payments.
trant (subvention)
Is a transfer payment subject to pre-established eligibility and other entitlement criteria. A grant is not subject to being accounted for by a recipient nor normally subject to audit by the department. The recipient may be required to report on results achieved.
trusted referee confirmation

A process that relies on a trusted referee to establish a link to an individual. The trusted referee is determined by program-specific criteria. Examples of trusted referee include guarantor, notary and certified agent.

Policy instruments starting with the letter U

unacceptable use

Any activity that violates Treasury Board or departmental policy instruments or other published requirements, including, but not limited to, activity or behavior that:

  • May give rise to criminal offences;
  • Violates federal and provincial statutes;
  • Impacts negatively on the performance of Government of Canada electronic networks and devices;
  • Impedes departmental operations or the delivery of services;
  • Breaches the Duty of Loyalty requirement for public servants (i.e., does not refrain from public criticism of the Government of Canada); and
  • Could be deemed to reasonably result in civil lawsuits. (Also see Appendix C)
unauthorized access (accès non autorisé)
Access to assets by an individual who is not properly security screened and/or does not have a need-to-know.
unauthorized disclosure (divulgation non autorisée)
Disclosure that is forbidden by law or by governmental or departmental policies.
unauthorized use (utilisation non autorisée)
Is travel in a government vehicle that is not authorized or is not in support of conducting government business. In some departments, personal use of government vehicles may be considered unauthorized, while in other departments personal use may be authorized but remains a taxable benefit for the driver.
unilingual regions

Any region that is not in the list of bilingual regions.

union dues (cotisations syndicales)
are mandatory fees payable to the relevant certified bargaining agent.
unlawful strike (grève illégale)

Strikes under any other circumstances are unlawful. Specifically, section 102 of the PSSRA prohibits employees from striking where

  • they are not included in a bargaining unit for which a bargaining agent has been certified by the PSSRB (i.e. employees who are managerial or confidential exclusions from their bargaining unit, and those who are not represented by a bargaining agent), or
  • their bargaining agent has chosen arbitration as the method for resolving bargaining disputes, or
  • their bargaining agent has chosen conciliation as the method for resolving bargaining disputes and has subsequently elected pursuant to section 61(1) of the PSSRA, for the Alternate Dispute Resolution Process, for all terms and conditions in dispute, or
  • their bargaining agent has agreed, pursuant to section 90 of the PSSRA to be bound by the recommendations of the conciliation board, or
  • they occupy a position that has been designated under Section 78 of the PSSRA as having duties that are or will be necessary in the interest of the safety or security of the public, or
  • there is a collective agreement in force which applies to their bargaining unit, or
  • the seven-day period following the receipt by the Chairperson of the PSSRB of the report of the conciliation board or conciliation commissioner, or the notification by the Chairperson to the parties of the Chairperson's intention not to establish a conciliation board or appoint a conciliation commissioner, has not elapsed.

Note: The law provides various remedies for dealing with unlawful strike activity including declaration of unlawful strike (PSSRA 104), application for consent to prosecute (PSSRA 107), actions for civil damages, injunctions and disciplinary action.

unrepresented employee (employé non représenté)
Is a person appointed to a position that is not represented by a bargaining agent.
unrepresented position (poste non représenté)

Is a position that is not represented by a bargaining agent.

is a position that is not represented by a bargaining agent.
unstructured information (information non structurée)
Digital information that is often created in free-form text using common desktop applications such as e-mail, word-processing, or presentation applications.
up-front multi-year funding (financement pluriannuel initial)
Is funding approved and payable to a recipient to meet expenditures for more than one year when an appropriation for the full amount has been obtained.
upgrade (mise à niveau)
Refers to the replacement of a system or product with a newer version of the same system or product, excluding routine maintenance activities such as production fixes or minor changes to the system.
use (utilisation)
A performance measure that addresses the type, suitability and intensity of use of an asset relative to its capacity or potential.
user department (ministère usager)
refers to a single department or group of departments whose employees have indicated an intention to use a centre. Funding arrangements are determined by the user departments involved (paragraph 2.4);
user devices

Physical devices found or brought into the work environment that are used by authorized individuals to access Government of Canada electronic networks and databases. The physical devices can include, but are not limited to, the following: desktop workstations, laptops, notebooks, tablets, smartphones, cellphones, peripherals such as printers and scanners, memory devices such as USB flash drives, CD drives and DVD drives, webcams and any other computer hardware used to obtain, store or send information.

user engagement approach:

Outlines the department's efforts to raise awareness among clients of the availability and use of e-services.

user fees (frais d'utilisation)
Includes regulatory charges and fees set by contract unless specified otherwise.
user-centred design (UCD) (conception axée sur l'utilisateur)

An iterative process for creating websites that involves users to ensure that the final product is usable by the intended audience.

utilization (utilisation)
A performance measure that addresses the type, suitability and intensity of use of an asset relative to its capacity or potential.

Policy instruments starting with the letter V

valid bid (soumission valide)
a priced offer that is either unsolicited or is in response to a solicitation that meets all the requirements stipulated in that solicitation.
validate (valider)
means of confirming that an individual possesses the knowledge.
Validation (Validation)
A means of confirming that an individual possesses knowledge to exercise delegated signing authorities. Result of knowledge assessment in four domains of management.
value (valeur)
estimated worth: monetary, cultural or other.
value domains (domaines de valeurs)
A set of permissible values for metadata elements. Value domains include, but are not limited to, controlled vocabularies, taxonomies, ontologies, thesauri, reference data, authority lists, naming conventions, and value string instructions.
value for money (optimisation des ressources)
Is the extent to which a program demonstrates relevance and performance. Relevance is achieved by addressing a demonstrable need that is appropriate for the federal government and is responsive to the needs of Canadians. Performance is achieved by using taxpayer resources well, producing program outputs in an affordable manner, and achieving outcomes consistent with program objectives.
value for money (optimization des resources)
Is the extent to which a program demonstrates relevance and performance. Relevance is achieved by addressing a demonstrable need that is appropriate for the federal government and is responsive to the needs of Canadians. Performance is achieved by using taxpayer resources well, producing program outputs in an affordable manner, and achieving outcomes consistent with program objectives.
vendor – (fournisseur)
Is any organization or individual who supplies goods or services to the Government of Canada, or for which an accounts payable will be established. 
vendor information – (information des fournisseurs)
Is any data or information used in understanding, managing and reporting on organizations or individuals who supply goods or services to the Government of Canada and other organizations and individuals for which an accounts payable will be established.
vendor record – (fichier des comptes fournisseurs)
Is the dataset used in departmental financial and materiel management systems to uniquely identify and to consistently record and maintain information about organizations or individuals who supply goods or services to the Government of Canada and about other organizations and individuals for which an accounts payable will be established.
video content provided exclusively for reuse by media for broadcast purposes (contenu vidéo fourni exclusivement pour être réutilisé et diffusé par les médias)

Video content provided exclusively for reuse by media for broadcast purposes (e.g. B-roll, etc)

The video content must be clearly identified as being provided exclusively for reuse by media for broadcast purposes.

volume printing (impression de masse)

A predetermined number of printed communications products, including publications, that require warehousing. Departments undertake volume printing only in the following situations:

  1. A printed version is specifically required under legislation, regulations or parliamentary procedures;
  2. The product informs the public about key information related to health, safety or security issues;
  3. A printed version is required to meet the specific needs of the target audience;
  4. The size or format of the product does not allow for printing using commonly available printers;
  5. An existing contract for printing, warehousing or distribution services, put in place prior to the Procedures for Publishing taking effect, cannot be cancelled, or the cost of cancelling the contract exceeds the benefits; or
  6. The minister or the person designated in Schedule VI (Part III, Column II) of the Financial Administration Act requests the printing.
volunteer (bénévole)
an individual who provides services directly to or on behalf of departments, without compensation or any other thing of value in lieu of compensation, other than reimbursement for expenses actually incurred. Such persons may serve as individuals or as members of groups such as non-profit organizations (as defined for purposes of the Income Tax Act).
vote netted revenue (revenus nets en vertu d'un crédit)
An alternative means of wholly or partially funding selected programs or activities that produce revenues.
vulnerability (vulnérabilité)
An inadequacy related to security that could increase susceptibility to compromise or injury.
an inadequacy related to security that could permit a threat to cause injury.
vulnerable person (personne vulnérable)
A person who, because of his or her age, a disability or other circumstances, whether temporary or permanent,
  1. is in a position of dependency on others; or
  2. is otherwise at a greater risk than the general population of being harmed by a person in a position of trust or authority towards them.
(Source: Criminal Records Act)
vulnerable sector check (vérification des antécédents en vue d'un travail auprès de personnes vulnérables)
Pursuant to the Criminal Records Act, an examination of law enforcement authority records, including record suspensions for sex offences, databases, or databanks to assist departments and agencies in assessing the suitability of individuals in positions of trust or authority over vulnerable persons including children, the elderly and persons with disabilities. A vulnerable sector check involves the query of the following:
  1. The Royal Canadian Mounted Police's National Repository of Criminal Records, including pardoned criminal files associated with sexually based criminal offences;
  2. Canadian Police Information Centre Intelligence and investigative databanks; and
  3. Police services records management systems where the applicant has resided.

Note: Information in relation to record suspensions obtained as a result of conducting a vulnerable sector check can only be used to screen individuals for positions of trust or authority over vulnerable persons.

Policy instruments starting with the letter W

waiver (dispense)
A form of debt deletion involving only the interest and/or administrative charges related to a debt and done in accordance with sections 9 and 12 of the Interest and Administrative Charges Regulations.
Web 2.0

Includes Internet-based tools and services that allow for participatory multi-way information sharing, dialogue, syndication, and user-generated content. This can include social media and collaborative technologies.

Web analytics

The collection, analysis, measurement and reporting of data about Web traffic and user visits for purposes of understanding and optimizing Web usage.

The collection, analysis, measurement and reporting of data about Web traffic and user visits for the purposes of understanding and optimizing Web usage.
Web content (contenu Web)

Information and sensory experience to be communicated to the user by means of a user agent, including code or markup that defines the content's structure, presentation and interactions. (Source: Web Content Accessibility Guidelines (WCAG) 2.0, Appendix A: Glossary)

Web content management system (système de gestion du contenu Web)
A suite of software tools for managing and publishing Web content.
Web content management system : (système de publication et de gestion du contenu Web)

A suite of software tools for managing and publishing Web content.

Web feed: (flux Web)

A Web feed is a data format used for providing users with content that is new or is substantially changed or reviewed frequently. Content distributors syndicate a Web feed, thereby allowing users to subscribe to it. Making a collection of Web feeds accessible in one spot is known as aggregation, which is performed by an aggregator. A Web feed is also sometimes referred to as a syndicated feed. The two main Web feed formats are RSS and Atom.

Web Map Service WMS (service de cartographie Web)
an Internet-based service that allows clients to display maps and/or images with a geographic component and whose raw spatial data files reside on one or more remote WMS servers. The WMS conforms to the OpenGIS Web Map Server Interface specification (GeoConnections, Glossary & Acronyms)
web page (page web)

A non-embedded resource obtained from a single Uniform Resource Identifier (URI) using HTTP plus any other resources that are used in the rendering or intended to be rendered together with it by a user agent.

Note 1: Although any "other resources" would be rendered together with the primary resource, they would not necessarily be rendered simultaneously with each other.

Note 2: For the purposes of conformance with these guidelines, a resource must be "non-embedded" within the scope of conformance to be considered a Web page.

For further information and examples, please consult the definition for "Web page" in the Web Content Accessibility Guidelines (WCAG) 2.0, Appendix A.

A non-embedded resource obtained from a single Uniform Resource Identifier (URI) using HTTP plus any other resources that are used in the rendering or intended to be rendered together with it by a user agent.

  • Note 1:Although any other resources" would be rendered together with the primary resource, they would not necessarily be rendered simultaneously with each other.
  • Note 2:For the purposes of conformance with these guidelines, a resource must be "non-embedded" within the scope of conformance to be considered a Web page.

For further information and examples, please consult: Web page, Web Content Accessibility Guidelines (WCAG) 2.0, Appendix A: Glossary)

A non-embedded resource obtained from a single Uniform Resource Identifier (URI) using HTTP plus any other resources that are used in the rendering or intended to be rendered together with it by a user agent

Note 1: Although any "other resources" would be rendered together with the primary resource, they would not necessarily be rendered simultaneously with each other.

Note 2: For the purposes of conformance with these guidelines, a resource must be "non-embedded" within the scope of conformance to be considered a Web page.

For further information and examples please consult: Web page, Web Content Accessibility Guidelines (WCAG) 2.0, Appendix A: Glossary

Web page : (page Web)

A non-embedded resource obtained from a single Uniform Resource Identifier (URI) using HTTP plus any other resources that are used in the rendering or intended to be rendered together with it by a user agent.

Note 1: Although any "other resources" would be rendered together with the primary resource, they would not necessarily be rendered simultaneously with each other.

Note 2: For the purposes of conformance with these guidelines, a resource must be "non-embedded" within the scope of conformance to be considered a Web page.For further information and examples, please consult: Web page, Web Content Accessibility Guidelines (WCAG) 2.0, Appendix A: Glossary

Web pages

For a definition of a Web page, please refer to the Standard on Web Usability.

web presence (présence Web)
The user-centric, mobile-optimized website that organizes Government of Canada content by themes. The Government of Canada web presence is commonly known as Canada.ca.
Web resource discovery (découverte des resources Web)
The process of finding Web content through appropriate indexing practices and the use of search tools.
Web usability (facilité d'emploi des sites Web)

The extent to which specified users can find, understand and use information and services online. Web usability can be measured through the effectiveness and efficiency with which users can complete defined tasks online.

websites (site de ministère)
p>The Standard on Web Usability defines a Website as:

Websites for which the Government of Canada is accountable. The types of Websites include departmental sites, initiative sites, sub sites and Web applications.

Further definitions about the types of sites are provided below:

  • Departmental site (site de ministère): A collection of Web pages that collectively represents the department (e.g., Environment Canada's Website).
  • Initiative site (site d'initiative): A group of Web pages that collectively represent an initiative of the Government of Canada. Initiative sites frequently have a different domain than the departmental domain (e.g., www.youth.gc.ca is an initiative site).
  • Sub site (site secondaire): A group of Web pages within a larger departmental or initiative site, where the collection of Web pages are intended for a particular audience and whose specific purpose is to feature a prominent program or service. Sub sites may have a different sub-domain or domain than their departmental domain (e.g. www.army.forces.gc.ca is a sub site).
  • Web application (application Web): A Web application is one or more Web pages that allow users to interact and perform specific transactions.
work authorization (autorisation de travail)
A contractual document, issued by the Communication Procurement Directorate of Public Services and Procurement Canada that instructs the agency of record to purchase advertising media space, time or both from media suppliers.
work description (description de travail)
a document approved by the respective manager that describes the work requirements of a position or a job. A work description contains all the information that the appropriate classification standard requires for its evaluation.
workplace violence (violence dans le lieu de travail)
An action, conduct, threat or gesture that can reasonably be expected to cause harm, injury or illness to an employee in the workplace.
wrap-up costs (coûts de remise à neuf)
are those associated with preparing the space for a new tenant, should the day care centre close.
write-off (radiation)
An accounting action that reduces the amount of accounts receivable of a department or agency regarding a debt, or a part of a debt, that has been determined to be uncollectible. It does not forgive the debt or release the debtor from the obligation to pay; neither does it affect the right of the Crown to enforce collection in the future.

Policy instruments starting with the letter Z

zones (zones)
A series of clearly discernible spaces to progressively control access
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