Government of Canada
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Information Management - Guidelines

Table of Contents

1. Definitions 2. Information management planning 2.1 General 2.2 Government-wide coordination of information management planning 2.3 Benefits expected from government-wide coordination of information management plans 3. Business-case approach 3.1 Introduction 3.2 A business-case model for investment decisions 3.3 Managing the benefits 4. Government Information and Technology Standards Program 4.1 General 4.2 Objectives of the Government Information and Technology Standards Program 4.3 The development, approval, implementation and maintenance of Treasury Board Information and Technology Standards 4.4 The federal government's participation in information and technology standards activities as a user of information technology 4.5 Coordination and monitoring of all federal government information technology standards activities 4.6 The information and technology standards development process 4.7 Approved information and technology standards 5. Liaison of common-service organizations and lead agencies with clients 6. Education and training for the introduction of information technology 6.1 Introduction 6.2 Purpose 6.3 Scope 6.4 Information technology education and training guidelines 7. Information technology in the workplace: planning for people 7.1 Introduction 7.2 Purpose 7.3 Planning for technological change 7.4 Stage 1 - Where are we now? (Assessing the situation) 7.5 Stage 2 - Where do we want to go? (Setting the strategic objectives) 7.6 Stage 3 - How do we get there? (Developing a strategy) 7.7 Stage 4 - How do we make it happen? (Formulating the plan) 7.8 Stage 5 - How do we put the plan into action? (Implementing the plan) 7.9 Stage 6 - Are we doing the right things? (Measuring progress against the plan) 8. Office-support systems 8.1 Background 8.2 General principles 8.3 Potential benefits 8.4 The need for institutional action