Performance management program for employees
We've made changes to this page to serve you better!
The site now offers "just-in-time" information that you will need at key points in the performance management annual cycle: at the beginning of the year, at mid-year and at year-end. Consult the complete list of topics related to performance management.
There are also tips to help managers/supervisors offer ongoing support to employees, and easy-to-access reminders about the performance management responsibilities of both managers/supervisors and employees.
We are now focusing on the year-end performance assessment. The performance agreement, along with these pages, will help you prepare for it:
- Employee self-assessment
- Rating scale
- Assessing performance and determining an employee rating
- Strategies for difficult conversations
Note: The PSPM App can only be accessed on the Treasury Board of Canada Secretariat’s internal Publiservice Web site.
What is performance management?
Performance management is a tool for improving the work performance and productivity of individuals, teams and organizations. It is increasingly important in the public sector in responding to budgetary and fiscal pressures, increasing demands for public services, and the need for more transparency in reporting on the use of government funds.
Its proper implementation in the public service can help build and maintain trust between employer and employee, and create conditions to allow all employees to maximize their contributions and provide world-class service to Canadians.
The Directive on Performance Management sets out the responsibilities of deputy heads, or their delegates, regarding the administration of a consistent, equitable and rigorous approach to performance management across the core public administration.
The focal point of performance management is the performance agreement, which spells out the work expectations for each employee.
The performance management annual cycle
Performance management is an ongoing process that involves planning, developing, coaching, providing feedback and evaluating employee performance. The process must meet the requirements of the Directive on Official Languages for People Management.
Some performance management requirements are time-specific:
- At the beginning of the fiscal year, when performance expectations are established;
- At mid-year, when performance is reviewed; and
- By year-end, when performance is assessed.
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