Table of Contents

Foreword From the Chief Human Resources Officer

Introduction

1.0 Purpose of This Handbook

• 1.1 Disability Management in the Federal Public Service
• 1.2 Organizations to Which This Handbook Applies
  • 1.2.1 Important Note

2.0 The Components of Disability Management: An Overview

• 2.1 The Distinction Between Occupational and Non-Occupational Disability
  • 2.1.1 Overview of Occupational Injury or Illness Benefit Plan
  • 2.1.2 Overview of Non-Occupational Illness or Injury Benefit Plan
• 2.2 The Universe of Disability Management Instruments

3.0 The Role Managers Play in the Disability Management System

• 3.1 Basic Managing Principles for Employee Health and Well-Being
• 3.2 Privacy

4.0 Prevention

• 4.1 Background
• 4.2 Your Prevention Responsibilities Under the Canada Labour Code, Part II
• 4.3 Your Role in Prevention
• 4.4 Prevention Checklist for Managers
  • 4.4.1 Prevention Practices That Support Health in the Workplace
  • 4.4.2 Your Organization’s Employee Assistance Program
  • 4.4.3 Instruments to Help You Assist Employees
  • 4.4.4 Occupational Health and Safety
  • 4.4.5 Emergency and Traumatic Events

5.0 Support for Recovery

• 5.1 Background
• 5.2 Your Responsibilities in the First Days of Absence
  • 5.2.1 Requesting a Medical Certificate
• 5.3 Fulfilling Your Responsibilities Under the Government Employees Compensation Act
  • 5.3.1 What to Do While the Employee Is on Injury-on-Duty Leave
• 5.4 Supporting Employees During a Prolonged Absence
  • 5.4.1 Access to Disability Benefits and Services
  • 5.4.2 Managing Without the Ill or Injured Employee
• 5.5 When a Return to Work Is Not Possible

6.0 Accommodation

• 6.1 Background
• 6.2 Duties of Accommodation
• 6.3 Undue Hardship
• 6.4 Accommodation Scenarios
• 6.5 Accommodation Services and Options

7.0 About the Disability Management Initiative

Appendix A: Frequently Used Terms

Appendix B : Guidance for Requesting a Medical Certificate and Assessment

Appendix C: Disability Management Policies, Directives, Standards and Guidelines

Appendix D: Useful Resources and Websites

Appendix E: Handbook Contributors