Management of Security Incidents

To provide timely and efficient management of incidents, an incident management program must have supporting services and activities, and strategic leadership in place to ensure informed decision making.  This page offers contacts where incidents can be reported or guidance obtained:

Cyber Security Incident (GC-CIRT)

The Government of Canada Cyber Security Event Management Plan (GC CSEMP) provides an operational framework for the management of cyber security events (including cyber threats, vulnerabilities or security incidents) that impact or threaten to impact the GC’s ability to deliver programs and services to Canadians. 

All cyber security incidents within the scope of the GC CSEMP must be reported to the GC-CIRT using the Cyber Security Incident Reporting Template.

Threat to National Security (RCMP and CSIS)

To report an immediate threat to national security, contact:

911 (your local police department), or
National Security Information Line (RCMP)

To report a non-immediate threat to national security, contact:

Email: Contact CSIS
Telephone: 613-993-9620
ATS: 613-991-9228

Suspected Criminal Activities (RCMP)

The National Operations Centre (NOC) for suspected criminal activities a 24/7 service, (reports or calls may
be redirected to local law enforcement organizations as appropriate).

To report suspected criminal activities, contact:

Email: national_operations.noc@rcmp-grc.gc.ca
Telephone: 613-993-4460
Fax: 613-993-0260
Secure fax: 613-993-1271

The Technological Crime Branch provides specialized technical investigative support services including: computer search, seizure and forensic analysis; centralized contact liaison; coordination and assistance in the investigation of interprovincial and international technological crimes; also includes investigating cyber-threats and/or criminal activity on computer networks, which could have the potential to threaten one of Canada’s critical infrastructures.

To receive information on specialized technical investigative support services, contact:

Email: RCMP_TCB_Operations@rcmp-grc.gc.ca
Telephone: 613-993-9335 (Operations Support NCO i/c)
Telephone: 613-949-2256 (Operations Support)

Guidance on the Management of Incidents (TBS)

To receive guidance on incident management, the DSO and IT Security Coordinator can contact:

Email: SEC@tbs-sct.gc.ca
Telephone: 613-369-9688

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