Government of Canada user fees

Implementation

On , the User Fees Act came into effect with the aim of strengthening the elements of accountability, oversight, and transparency in the management of user fee activities. The Act lists requirements when proposing a new fee or amending an existing fee. Departments are strongly advised to review the User Fees Act in its entirety and to seek legal counsel when interpreting the Act's applicability or other implementation requirements.

  • Process Flowchart - This flowchart is offered as an on-line service and is available in Rich Text Format (RTF 112 kb).  This flowchart shows the steps envisioned in the tabling of a user fee proposal in Parliament and the ensuing Treasury Board process. The flowchart will be updated, as required, to reflect feedback from users and lessons learned as a result of proposals being tabled in Parliament.
  • Template for Tabling User Fee Proposals in Parliament - This form is offered as an on-line service and is available in Rich Text Format (RTF 424 kb).  This is a downloadable template that can be completed and submitted by departments when tabling a user fee proposal. The template captures the requirements of the User Fees Act. The template will be updated, as required, to reflect feedback from users and lessons learned as a result of proposals being tabled in Parliament.
  • List of Tabled and Approved User Fee Proposals - Since the implementation of the User Fees Act in 2004, several departments or agencies have successfully prepared user fee proposals that were tabled and approved by Parliament.

Guidance on fee setting

The Report of the Auditor General examined fee management in selected departments and agencies. As part of that examination, the Auditor General recommended that Treasury Board Secretariat (TBS) update its guidance on the factors to consider in determining the amount to be charged for a fee. TBS supported the recommendation and, per its commitment, is pleased to issue the attached tool called Guide to Establishing the Level of a Cost-Based User Fee or Regulatory Charge.

The Guide describes a general process and key considerations that departments may find useful when approaching the exercise of establishing the level of a fee. This exercise is also known as pricing. It should be noted that the Guide focuses on the individual aspect of pricing as one step of the overall user fee implementation process. It should also be noted that in light of current litigation involving certain fees, the information contained in the Guide pertains specifically to cost-based user fees and cost-based regulatory charges.

Service standards

It is the policy of the government that those who pay fees for government services are entitled to fundamental information on the services being provided and any associated service standards. For more information on this, please refer to the link below

Reporting

Reporting on external fees is a requirement of the User Fees Act and the Policy on Service Standards for External Fees. Templates have been developed to meet these reporting requirements under the Departmental Performance Reports and the Reports on Plans and Priorities.

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