Welfare Programmes classification standard

Introduction

This classification standard mapping tool has been developed to ensure consistency in applying the Welfare Programmes classification standard to UCS-style work descriptions and to assist in identifying and collecting information that may be missing from these work descriptions.

Getting started

Before you begin, you will need to read the entire work description. The map will guide you to the UCS elements where you are most likely to find the information you need to evaluate the position for each of the factors in the classification standard. However, there may be relevant information elsewhere in the work description. You may also have to talk to the manager and consult other sources of information such as your human resources information system or other documentation to gain a good understanding of the position being evaluated.

In the map below, you will find a list of the elements in the UCS-style work description that are relevant in applying the Welfare Programmes classification standard, for each of the factors in the standard. The factors in the classification standard appear on the left. The map will also help you identify other information that is required to evaluate the work description, as well as where you can find this additional information. The UCS element(s) that are considered most relevant to the factors in the classification standard appear in bold.

Knowledge	UCS element	What to look for
	Information for the use of others	Responsibility for information will provide an indication of experience and level of education required
	Well being of individuals	Responsibility to provide support, counselling and other services may provide an indication of experience, education and continuing study required
	Money	Responsibility may indicate level of education and experience
	Ensuring compliance	Responsibility may provide an indication of experience or level of continuing study required

	Job content knowledge application	Breadth and depth in areas of specialization indicate requirement for education, experience, continuing study
	Contextual knowledge	Application of contextual knowledge indicates requirement for education, experience, continuing study
	Communication	Indicates level of education, experience, continuing study
	Intellectual effort	Effort and complexity of problems indicates level of experience and education and requirement for continuing study
	Other information required and where to find it	Key activities may give further indication for education, experience and continuing study
*Problem solving*	Information for the use of others	Responsibility for information provides an indication of the scope for problem solving and the impact of activities
	Money	Scope and impact of solutions to problems on resources committed
	Ensuring compliance	Responsibility indicates scope and impact of decisions and recommendations made
	Job content knowledge application	Breadth and depth of expertise will provide an indication of judgement, initiative and discretion required, and impact of activities
	Contextual knowledge	Application of contextual knowledge for scope and impact of decisions
	Intellectual effort	Judgment, initiative, discretion required, difficulty, implications of decisions
	Other information required and where to find it	Key activities may give indication of scope for solving problems and impact of activities
*Responsibility for contacts*	Information for the use of others	Extent of responsibility for information provides an indication of nature of contacts and who is contacted (internally and externally), and difficulty
	Leadership of human resources	May give indication of requirement for contacts with consultants/contractors
	Ensuring compliance	Contacts may be required when determining compliance

	Contextual knowledge	Application of contextual knowledge will provide an indication of requirement for, and nature of, internal and external contacts
	Communication	Who is contacted and the difficulty of the communication - persuasion, negotiation
	Intellectual effort	May give indication of complexity and difficulty of contacts
	Psychological and emotional Effort	May give indication of nature of contacts for some jobs
	Other information required and where to find it	Key activities may also give indication of difficulty and importance of contacts
*Supervision*	Information for the use of others	May indicate requirement for functional supervision
	Leadership of human resources	Indicates degree of supervisory responsibility
	Job content knowledge application	Relevant for managerial knowledge
	Contextual knowledge	Application of contextual knowledge of own work unit and own department/agency may indicate extent of supervisory responsibility
	Intellectual effort	May provide an indication of nature of supervisory responsibility
	Other information required and where to find it	Numbers and levels of employees supervised - organization chart, manager; Key activities may also indicate extent of supervisory responsibility