Appendix C1 - Benchmark Index by Function - Knowledge Management

Executive Group Benchmark - Number: 10-K-1

POSITION TITLE: Assistant Deputy Minister, Information Management

GENERAL ACCOUNTABILITY

Is accountable for leading the planning, delivery and operations of information management (IM) assets and associated information technologies to support the missions, operations and administration of the Department of National Defence and the Canadian Forces.

ORGANIZATION STRUCTURE

The Assistant Deputy Minister, Information Management, is at the first managerial level reporting jointly to the Deputy Minister and the Chief of Defence Staff.

Specific functions of the positions reporting to the Assistant Deputy Minister (ADM), Information Management, are as follows:

Director General, Information Management Strategic Direction, (staff of 158) is responsible for key elements of the IM program, including developing the IM Governance Framework, the Defence IM Strategy, strategic IM plans and requirements, and the enterprise architecture required for a cohesive program that meets departmental business and operational information requirements.

Director General, Enterprise Application Services Division, (staff of 102) is responsible for defining and supporting all enterprise applications required to support the business or operational needs of cross-functional communities of users.

Director General, Information Management Project Delivery, (staff of 432) is responsible for leading all capital IM projects (applications and infrastructure); providing functional project management support throughout the project life cycle; and overseeing all departmental IM projects during development and implementation.

Director General, Information Management Operations, (staff of 4,560) is responsible for providing information management services to support military operations.

Chief of Staff (staff of 83) is responsible for coordinating group functions and the provision of internal services (financial management, human resource management, client relations, issues management and business planning).

NATURE AND SCOPE

The Department of National Defence and the Canadian Forces (DND/CF) are responsible for defending Canada, its interests and its values, while contributing to international peace and security. The Canadian Forces are called upon to fulfill three major roles: protecting Canada, defending North America in cooperation with the United States, and contributing to peace and international security.

Within DND/CF can be found the entire range of services provided by most other government departments, in addition to an almost complete spectrum of industrial, commercial and personnel support activity (schools, universities, hospitals, churches, social services, airline services, research and development establishments, and manufacturing and repair facilities, with staff in every major capital city in the world).

In this context, the Assistant Deputy Minister, Information Management, is responsible for providing an extensive range of IM products and services to support the operational and business requirements of the Department and the CF. With the exception of weapons systems, the ADM is responsible for every computer, telephone and strategic communications network, and networks in departmental offices on every base and station, as well as for installations in operational theatres.

Within DND/CF, information is a mission-critical resource, the value of which can be life-saving or war-winning. It is therefore essential for the ADM to ensure that DND/CF has the capacity to manage this resource with a high degree of stewardship in order to derive maximum benefit from this investment. This major challenge requires the ADM to provide corporate leadership across the Department to ensure that information resources support business and administrative needs and Canadian Forces military operations.

A major challenge of the ADM is to lead cultural change within DND/CF to ensure that independent legacy systems are redesigned to reflect a network-centric IM environment based on a tightly controlled, evolving IM strategic plan. Meeting this challenge requires the incumbent to identify and pursue the strategies, approaches and systems that can strengthen military-to-military relationships with Canada's principal allies, and to ensure interoperability with Canadian Forces doctrine, operations and infrastructure. The ADM is also called on to develop and apply compelling strategies and approaches in order to convince the Canadian Forces to do the following: abandon its independent legacy applications development solutions; pursue enterprise solutions by adopting one corporate enterprise architecture, a single network and common systems; and invest in one focus of resource expenditures that will serve all managers and their external partners more effectively.

The ADM is accountable for providing operational support through the provision of intelligence collection, processing and dissemination services in support of Canadian Forces joint and combined operations conducted by the Command of Communications Groups, which comprise 52 Regular and 19 Reserve organizations made up of 5,000 military personnel. In addition, the Information Management Group controls the allocation of the military-assigned radio frequency bands in Canada and abroad to support frequency spectrum management, as well as the provision of signals intelligence and electronic warfare operational support to the Canadian Forces and other federal and departmental agencies.

The ADM provides authoritative advice and recommendations to the Deputy Minister and the Chief of Defence Staff on IM issues, such as the management of information as a corporate resource, linking IM to improved operational and administrative effectiveness, developing Command and corporate strategic plans and priorities, developing the overall IM plan for DND/CF, and finding effective ways of leveraging the enabling the effects of information technologies on all aspects of operations.

The ADM is responsible for providing representational and liaison interfaces with NATO and other international fora, the government's Chief Informatics Officer, the Government Telecommunications and Informatics Services Branch of PWGSC, and with other departments. With Commands, the ADM deals directly with Commanders and their senior staffs; within national headquarters, the incumbent deals with Group Principals and attends Information Management Committee, Program Control Board and daily Executive Committee meetings. The ADM also attends the Armed Forces Council and the Defence Management Committee, as appropriate.

DIMENSIONS (Constant Dollars)

FTEs:	5,341 military and civilian
Operating budget:	$145 million

SPECIFIC ACCOUNTABILITIES

1. Advises the Deputy Minister and the Chief of Defence Staff on IM matters and participates in the formulation of departmental objectives, policies and plans designed to enhance the management and operational capacity of DND/CF.
2. Leads the development of broad IM policies, strategic directions and objectives in order to develop Department-wide IM doctrine, architecture, plans and standards to ensure that information is managed as a valuable resource that contributes to achieving the mandate of DND/CF.
3. Leads cultural change within DND/CF to ensure the development of a network-centric IM environment in order to enhance the interoperability of systems between the Department, the Canadian Forces and allies.
4. Oversees the delivery of intelligence collection, processing and dissemination services to support Canadian Forces joint and combined operations, and the provision of electronic warfare support, electronic warfare operational support, geolocational support and signals intelligence support to the Department, the Canadian Forces, the Communications Security Establishment and other agencies.
5. Advises and supports the Defence Management Committee, the Program Control Board and the Defence Council and represents the Department at various interdepartmental and international fora in order to ensure the maximum benefit to and input into departmental and government objectives and activities.

EVALUATION RATIONALE

Assistant Deputy Minister, Information Management

KNOW-HOW

G	Mastery of government IM plans and priorities, policies and programs in order to function as the Department's IM leader. In-depth knowledge of the interrelationships between DND/CF policies, program strategies, priorities and operations in order to design and deliver system solutions and to contribute to strategic and operational decision making as a member of the Executive Management Committee.
IV	Directs the planning, design, development, operation and maintenance of integrated IM tools and equipment, including the Canadian Forces' unique information requirements (radio frequency, electronic warfare and signals intelligence).
3	Successful achievement of objectives requires the incumbent to work effectively with senior DND/CF managers and commanders and international and national organizations in order to address national, global and hemispheric information management / interoperability issues.
1056	The high number reflects the complexity of the mandate and the leadership skills required to build systems capacity involving multiple organizations with divergent priorities and perspectives.

PROBLEM SOLVING / THINKING

G	Thinking within governmental policies and priorities and international defence protocols for cost-effective information management.
4	Significant analytical, interpretative, evaluative and constructive thinking is required to establish strategic objectives, and to develop solutions that support the unique operational, business and administrative needs of the organization.
(66) 700	The high percentage reflects the challenges associated with delivering innovative and secure information systems that meet the complex information needs of the Department, the Canadian Forces and allies.

ACCOUNTABILITY / DECISION MAKING

G	The position has a dual reporting relationship-to the Deputy Minister and to the Chief of Defence Staff. It operates with only general guidance being provided for its legislative, policy and program responsibilities. The incumbent participates as a member of the Executive Management Committee and contributes to the formulation of departmental objectives, policies and plans.
5P	Primary impact on information and technology management in DND/CF. The proxy selected to represent these activities is a salary and operation and maintenance budget of $145 million (constant).
920	Low number reflects the significant decision making in relation to enabling technology, the dual reporting relationship, and the overall contribution to the achievement of departmental objectives.

SUMMARY

GIV3

1056

G4(66)

700

G5P

920

=

2676

A2

ASSISTANT DEPUTY MINISTER INFORMATION MANAGEMENT
NUMBER: 10 - K - 1