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Definition
Know-How is the sum total of EVERY kind of knowledge and skill, HOWEVER ACQUIRED, needed for COMPETENT JOB PERFORMANCE. Know How has three components, the requirements for:
• Practical, Technical, Specialized Know-How
Varied applied skills, including those relating to human relations, knowledge of the position's environment and clientele (e.g., the public, industry, special interest groups, other governments, etc.), practical procedures, specialized techniques and/or scientific/professional disciplines.•• Managerial and Operational Know-How
The Know-How and skill involved in guiding and integrating the resources associated with an organizational unit or function in order to produce the expected results. The knowledge and skills may be exercised executively ("acting as a manager") or consultatively ("thinking as a manager"). Involved is some combination of planning, organizing, integrating, coordinating, directing, motivating and developing human resources, controlling, evaluating, and checking. This Know-How may be required in providing service to the client/customer and/or advice to others, and becomes more critical as the conflicting demands and priorities of clients/customers increase.••• Criticality of Human Relations
This is a measure of how relatively crucial, critical, and difficult are the various interpersonal relationships which positions must establish and maintain in order to achieve the objectives.
| •• Managerial and Operational Know-How | ||||||||||||||
| II | III | IV | V | |||||||||||
| Operation of a unit with activities that are relatively similar in nature and objective, OR guidance of a sub-function(s) or several significant elements across several units. | Operation of a large unit with activities that are noticeably different in objectives and the nature of the end results, OR guidance of a function(s) which affects all of the organization. | Operation of a major unit with activities which are significantly different and divergent with respect to objectives and end results, OR guidance of a strategic function(s) which significantly affects the organization’s planning and operation. | Management of all units and functions of a large organization, OR total management of the major segment of a very large organization. | |||||||||||
| ••• Human Relations | 1 | 2 | 3 | 1 | 2 | 3 | 1 | 2 | 3 | 1 | 2 | 3 | ||
| • Practical, Technical, Specialized Know-How | E | A sound understanding of and skill in several activities which involve a variety of practices and precedents with respect to the organization’s processes, operation and clientele, OR a grasp of a scientific or similar discipline’s theory and principles, OR both. | 200 230 264 |
230 264 304 |
264 304 350 |
264 304 350 |
304 350 400 |
350 400 460 |
350 400 460 |
400 460 528 |
460 528 608 |
460 528 608 |
528 608 700 |
608 700 800 |
| F | Extensive knowledge and skill gained through a wide and/or deep exposure to the involved and/or diverse practices, processes, and issues relating to the organization and its clients, OR command of complex scientific theory, principles, and practices, OR both. | 264 304 350 |
304 350 400 |
350 400 460 |
350 400 460 |
400 460 528 |
460 528 608 |
460 528 608 |
528 608 700 |
608 700 800 |
608 700 800 |
700 800 920 |
800 920 1056 |
|
| G | Mastery of theories, principles, and techniques, or the cumulative equivalent command, of the interrelationships, variables, and competing demands of the organization and its clients, and related programmes and other issues necessary to advise AND/OR implement programmes at the executive management or executive policy levels of the organization. | 350 400 460 |
400 460 528 |
460 528 608 |
460 528 608 |
528 608 700 |
608 700 800 |
608 700 800 |
700 800 920 |
800 920 1056 |
800 920 1056 |
920 1056 1216 |
1056 1216 1400 |
|
| H | Externally recognized mastery and expertise in a complex scientific field or other learned discipline | 460 528 608 |
528 608 700 |
608 700 800 |
608 700 800 |
700 800 920 |
800 920 1056 |
800 920 1056 |
920 1056 1216 |
1056 1216 1400 |
1056 1216 1400 |
1216 1400 1600 |
1400 1600 1840 |
|
| ••• Criticality of Human Relations | ||
| 1.Common courtesy must be employed, and an appropriate working relationship established and maintained with subordinates, colleagues and superiors in order to accomplish the position’s objectives. | 2. It is necessary to establish and maintain the kind of relationships in dealings with subordinates, colleagues and superiors, and in the course of some contact with clients inside AND/OR outside government, that will facilitate the acceptance and utilization of the position’s conclusions, recommendations and advice. | 3. Successful achievement of the position’s programme AND/OR service AND/OR advisory objectives HINGES on the establishment and maintenance of appropriate interpersonal relationships in dealings with subordinates, colleagues, and superiors, and in ensuring the provision of service through substantive contact with clients inside AND/OR outside government. |
Problem Solving / Thinking Definition:
Problem Solving/Thinking is the original, self starting thinking required by the job to: (1) identify, (2) define, and (3) resolve a problem. “You think with what you know” - this is true of even the most creative work. The raw material of any thinking is knowledge of facts, principles and means. Ideas are put together from something already there.
Therefore, Thinking is treated as a percentage utilization of Know How. There are two components :
• The Thinking Environment:
The extent to which assistance or guidance is available from others or from past practice or precedents and the degree to which the position is required to identify situations where direction or precedents are not applicable. How well/poorly defined is the problem, issue, etc.?• • The Thinking Challenge:
The novelty and complexity of the thinking to be done and the time pressures within which the thinking must be done.
Measuring Problem Soving / Thinking:
Problem Solving/Thinking measures the intensity of the mental process which employs Know How in analyzing, evaluating, creating, reasoning, arriving at and making conclusions. To the extent that Problem Solving/Thinking is circumscribed by standards, covered by precedents, or referred to others, the scope of the Problem Solving/Thinking is
diminished, and the emphasis correspondingly is on Know How.
N.B.
The evaluation of PROBLEM SOLVING/THINKING should be made without reference to the job's freedom to make decisions or take action; the scope and nature of the job's decisions are measured on the ACCOUNTABILITY/DECISION MAKING Chart.
| • • Thinking Challenge | |||||
|
3. Differing situations requiring search for solutions within the area of known things. Appropriate action selected based on experience. Some use of judgement required. |
4. Variable situations requiring analytical, interpretative, evaluative, and/or constructive thinking, often on short notice. |
5. Novel or non recurring, path finding situations in complex administrative or research situations requiring the development of new concepts and imaginative approaches, usually under some pressure. |
|||
| • Thinking Environment | D | Thinking within clear but substantially diversified procedures; precedents covering many situations, and/or access to assistance. |
29%
|
38%
|
50%
|
| E | Thinking within a well defined frame of reference and towards specific objectives, in situations characterized by specific policies, practices, and precedents. |
33%
38% |
43%
50% |
57%
66% |
|
| F | Thinking within a general frame of reference toward objectives, in situations with some nebulous, intangible, or unstructured aspects. |
38%
43% |
50%
57% |
66%
76% |
|
| G | Thinking within concepts, principles, and broad guidelines toward the organization’s objectives or goals; many nebulous, intangible, or unstructured aspects to the environment. |
43%
50% |
57%
|
76%
|
|
| H | Thinking within organization philosophy and/or natural laws and/or principles governing human affairs. |
50%
|
66%
76% |
87% | |
General
Accountability/Decision Making is the measurement of the degree to which a job is responsible for achieving results and the importance of those results to the organization. There are three components in the following order of importance:
• Freedom to Act
The degree to which a job, through delegation or empowerment, acts independently to achieve end results before seeking advice or direction as defined in the left‑hand column of the next page.•• Impact
As defined.••• Magnitude
The size, relative to the whole Public Service, of the unit or function most clearly affected by the decisions AND/OR recommendations of the job. The process for determining Magnitude is described in Measuring Accountability / Decision Making.
N.B.
Magnitude and Impact must fit together; neither can be final or meaningful without being related to the other.
Impact
The degree to which the job affects or brings about the results expected of the unit or function being considered.
Indirect (I)
Supportive and ancillary services, where activities are noticeably removed from final decisions and assistance is modified or merged with other support before the end result stage.
Contributory (C)
Interpretative, advisory or facilitating services, for use by others in taking action, which are influential and closely related to action or decisions by others OR measurable contribution, as a member of a team, in achieving end results.
Shared (S)
Equal, joint, and significant control, with (usually only one) another position(s) (except own subordinates and superior), over the activities and resources which produce the results, OR control of what are clearly many (but not all) of the significant variables in determining results.
Primary (P)
Controlling Impact—The position has effective control over the significant activities and resources which produce the results, and is the sole position (at its level of Freedom to Act) which must answer for the results.
| ••• Magnitude (Constant Dollars) |
1 |
2 |
3 |
4 |
5 |
6 |
7 (over $10 Billion) |
|||||||||||||||||||||||
| •• Impact | I | C | S | P | I | C | S | P | I | C | S | P | I | C | S | P | I | C | S | P | I | C | S | P | I | C | S | P | ||
| • Freedom to Act | D | These jobs are subject, wholly or in part, to practices and procedures covered by precedents or well-defined policies; supervisory review, usually after the fact. | 38 43 50 |
50 57 66 |
66 76 87 |
87 100 115 |
50 57 66 |
66 76 87 |
87 100 115 |
115 132 152 |
66 76 87 |
87 100 115 |
115 132 152 |
152 175 200 |
87 100 115 |
115 132 152 |
152 175 200 |
200 230 264 |
115 132 152 |
152 175 200 |
200 230 264 |
264 304 350 |
152 175 200 |
200 230 264 |
264 304 350 |
350 400 460 |
200 230 264 |
264 304 350 |
350 400 460 |
460 528 608 |
| E | These jobs, by their nature or size, are subject to broad practices and procedures covered by functional precedents and policies; achievement of a circumscribed operational activity; direction from well-defined objectives. | 57 66 76 |
76 87 100 |
100 115 132 |
132 152 175 |
76 87 100 |
100 115 132 |
132 152 175 |
175 200 230 |
100 115 132 |
132 152 175 |
175 200 230 |
230 264 304 |
132 152 175 |
175 200 230 |
230 264 304 |
304 350 400 |
175 200 230 |
230 264 304 |
304 350 400 |
400 460 528 |
230 264 304 |
304 350 400 |
400 460 528 |
528 608 700 |
304 350 400 |
400 460 528 |
528 608 700 |
700 800 920 |
|
| F | These jobs, by their nature or size, are broadly subject to functional policies and goals; managerial direction of a general nature. | 87 100 115 |
115 132 152 |
152 175 200 |
200 230 264 |
115 132 152 |
152 175 200 |
200 230 264 |
264 304 350 |
152 175 200 |
200 230 264 |
264 304 350 |
350 400 460 |
200 230 264 |
264 304 350 |
350 400 460 |
460 528 608 |
264 304 350 |
350 400 460 |
460 528 608 |
608 700 800 |
350 400 460 |
460 528 608 |
608 700 800 |
800 920 1056 |
460 528 608 |
608 700 800 |
800 920 1056 |
1056 1216 1400 |
|
| G | These jobs, by reason of their size, independent complexity and high degree of effect on department results, are subject only to general guidance from top-most management. | 132 152 175 |
175 200 230 |
230 264 304 |
304 350 400 |
175 200 230 |
230 264 304 |
304 350 400 |
400 460 528 |
230 264 304 |
304 350 400 |
400 460 528 |
528 608 700 |
304 350 400 |
400 460 528 |
528 608 700 |
700 800 920 |
400 460 528 |
528 608 700 |
700 800 920 |
920 1056 1216 |
528 608 700 |
700 800 920 |
920 1056 1216 |
1216 1400 1600 |
700 800 920 |
920 1056 1216 |
1216 1400 1600 |
1600 1840 2112 |
|
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10-A-1 | Vice-President, Operations | GIV3 | 1056 | G4(66) | 700 | G4P | 800 | 2556 | A1 |
| 9-A-1 | Assistant Deputy Minister / Regional Executive Head, Ontario | GIV3 | 920 | G4(66) | 608 | G5P | 920 | 2448 | A3 |
| 8-A-1 | Deputy Commissioner, Prairies | GIV3 | 800 | G4(57) | 460 | G4P | 700 | 1960 | A3 |
| 7-A-1 | Executive Director, Canada Business Service Centres | GIII3 | 700 | F4(57) | 400 | F3P | 460 | 1560 | A1 |
| 7-A-2 | Director General, Regional Operations | GIII3 | 700 | F4(57) | 400 | F4P | 528 | 1628 | A2 |
| 6-A-1 | District Director, Metropolitan Montreal | FIII3 | 608 | F4(50) | 304 | F3P | 350 | 1262 | A1 |
| 6-A-2 | Assistant Deputy Commissioner, Operations | FIII3 | 608 | F4(50) | 304 | F2P | 350 | 1262 | A1 |
| 5-A-1 | Regional Director, Health Products and Food | FIII3 | 528 | F4(50) | 264 | F2P | 304 | 1096 | A1 |
| 4-A-1 | Director, Human Resources Centre Canada | FIII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| 4-A-2 | Director, Housing and Equipment | FIII3 | 460 | F4(50) | 230 | E3P | 264 | 954 | A1 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10-B-1 | Assistant Deputy Minister, Claims and Indian Government | GIV3 | 1056 | G4(66) | 700 | G6C | 700 | 2456 | 0 |
| 9-B-1 | Assistant Deputy Minister, Operations | GIV3 | 920 | G4(66) | 608 | G4P | 800 | 2328 | A2 |
| 9-B-2 | Assistant Commissioner, Operations and Programs | GIV3 | 920 | G4(66) | 608 | G5C | 608 | 2136 | 0 |
| 8-B-1 | Assistant Deputy Minister, Oceans | GIII3 | 800 | G4(57) | 460 | G3P | 608 | 1868 | A2 |
| 7-B-1 | Director General, Primary Health Care and Public Health | GIII3 | 700 | F4(57) | 400 | F3P | 460 | 1560 | A1 |
| 6-B-1 | Director General, Interregional Interventions and Partnerships | FIII3 | 608 | F4(57) | 350 | F2P | 350 | 1308 | 0 |
| 5-B-1 | Director, Trade Integration | FIII3 | 528 | F4(50) | 264 | F4I | 230 | 1022 | P1 |
| 4-B-1 | Director, Operations and Regional Coordination | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10-C-1 | Head of Mission | GIV3 | 1056 | G4(66) | 700 | G7I | 800 | 2556 | A1 |
| 9-C-1 | Vice-President, Asia | GIII3 | 920 | G4(57) | 528 | G4P | 700 | 2148 | A2 |
| 7-C-1 | Head of Mission / Ambassador | GIII3 | 700 | F4(50) | 350 | F4C | 350 | 1400 | 0 |
| 6-C-1 | Counsellor / Program Manager, Political and Economic | FIII3 | 608 | F4(50) | 304 | F5I | 350 | 1262 | A1 |
| 5-C-1 | Program Manager, Immigration | FIII3 | 528 | F4(50) | 264 | F2P | 304 | 1096 | A1 |
| 4-C-1 | Director, Circumpolar Affairs | FII3 | 460 | F4(50) | 230 | F1P | 230 | 920 | 0 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10-D-1 | Assistant Deputy Minister, Federal-Provincial Relations and Social Policy | GIV3 | 1056 | G4(66) | 700 | G6C | 920 | 2676 | A2 |
| 7-D-1 | Director General, Intergovernmental Affairs | GIII3 | 700 | F4(57) | 400 | F6C | 460 | 1560 | A1 |
| 5-D-1 | Director, Federal/Provincial/Territorial Relations | FIII3 | 528 | F4(50) | 264 | E6I | 230 | 1022 | P1 |
| 4-D-1 | Chief Negotiator | FIII3 | 460 | E4(50) | 230 | E4C | 230 | 920 | 0 |
| 4-D-2 | Regional Director, Intergovernmental Affairs and Operational Policy | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10-E-1 | Senior Assistant Deputy Minister, National Security | GIV3 | 1056 | G4(66) | 700 | G5C | 700 | 2456 | 0 |
| 8-E-1 | Executive Director, Pest Management Regulatory Agency | GIII3 | 800 | G4(66) | 528 | G3P | 608 | 1936 | A1 |
| 8-E-2 | Director General, Civil Aviation | GIII3 | 800 | F4(57) | 460 | F3P | 460 | 1720 | 0 |
| 7-E-1 | Director General, Food | GIII3 | 700 | F4(57) | 400 | F3P | 460 | 1560 | A1 |
| 6-E-1 | Director, Environmental Assessment | FIII3 | 608 | F4(50) | 304 | F5C | 350 | 1262 | A1 |
| 6-E-2 | Regional Director, Civil Aviation, Atlantic Region | FIII3 | 608 | F4(50) | 304 | F2P | 350 | 1262 | A1 |
| 4-E-1 | Regional Director, National Crime Prevention Centre, B.C. Region | FII3 | 460 | F4(50) | 230 | F3S | 264 | 954 | A1 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10-F-1 | Assistant Deputy Minister, Research | GIV3 | 1056 | G4(66) | 700 | G4P | 800 | 2556 | A1 |
| 8-F-1 | Director General, Bioproducts and Bioprocesses National Science Program | GIII3 | 800 | F4(57) | 460 | F3P | 400 | 1660 | P1 |
| 7-F-1 | Director General, Northern Forestry Centre | GIII3 | 700 | F4(57) | 400 | F3P | 460 | 1560 | A1 |
| 6-F-1 | Regional Director, Geological Survey of Canada (GSC) - Quebec | GII3 | 608 | F4(50) | 304 | F2P | 350 | 1262 | A1 |
| 4-F-1 | Manager, St. Lawrence Centre | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7-G-1 | Executive Director, Modern Comptrollership Initiative | GIII3 | 700 | F4(57) | 400 | F7I | 460 | 1560 | A1 |
| 5-G-1 | Director, Service Integration | FIII3 | 528 | F4(50) | 264 | F2P | 264 | 1056 | 0 |
| 4-G-1 | Project Manager, Canadian Frigate Life Extension Project | FII3 | 460 | F4(50) | 230 | E2P | 230 | 920 | 0 |
| 4-G-2 | Director, Seniors Cluster | FII3 | 460 | F4(50) | 230 | F2P | 264 | 954 | A1 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10-H-1 | Assistant Deputy Minister, Real Property | GIV3 | 1056 | G4(66) | 700 | G4P | 800 | 2556 | A1 |
| 10-H-2 | Assistant Deputy Minister, International Trade and Finance | GIV3 | 1056 | G4(66) | 700 | G7I | 920 | 2676 | A2 |
| 9-H-1 | Chief Executive Officer, Translation Bureau | GIV3 | 920 | G4(66) | 608 | G4P | 700 | 2228 | A1 |
| 8-H-1 | Assistant Secretary, Senior Personnel and Special Projects | GIII3 | 800 | F4(57) | 460 | F6C | 608 | 1868 | A2 |
| 8-H-2 | Assistant Secretary to the Cabinet (Machinery of Government) | GIV3 | 800 | G4(66) | 528 | F7C | 608 | 1936 | A1 |
| 7-H-1 | Director General, Banking and Cash Management | GIII3 | 700 | F4(57) | 400 | F4P | 460 | 1560 | A1 |
| 6-H-1 | Director, Research, Strategic Planning and Policy Development | GIII3 | 608 | F4(57) | 350 | F4C | 304 | 1262 | P2 |
| 5-H-1 | Director, Internal Audit Policy and Special Reviews | FIII3 | 528 | F4(50) | 264 | E6I | 264 | 1056 | 0 |
| 4-H-1 | Director, Seized Property Management | FII3 | 460 | E4(50) | 230 | E3P | 264 | 954 | A1 |
| 4-H-2 | Director, Central and Public Accounting | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10-I-1 | Assistant Deputy Minister, Policy | GIV3 | 1056 | G4(66) | 700 | G3P | 700 | 2456 | 0 |
| 9-I-1 | Assistant Deputy Minister, Policy | GIV3 | 920 | G4(66) | 608 | G5C | 608 | 2136 | 0 |
| 8-I-1 | Director General, Strategic Policy Planning and Intergovernmental Relations | GIII3 | 800 | F4(57) | 460 | F5C | 460 | 1720 | 0 |
| 6-I-1 | Director, Policy, Planning and Partnerships | FIII3 | 608 | F4(50) | 304 | F4C | 350 | 1262 | A1 |
| 6-I-2 | Director General, Policy and Planning | GIII3 | 608 | F4(57) | 350 | F5C | 400 | 1358 | A1 |
| 5-I-1 | Director, Policy and Initiatives | FIII3 | 528 | F4(50) | 264 | F2P | 264 | 1056 | 0 |
| 4-I-1 | Director, Heritage Policy | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| 4-I-2 | Director, Strategic Operations Planning | FII3 | 460 | F4(50) | 230 | F2P | 264 | 954 | A1 |
| 4-I-3 | Director, Science Policy | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| 4-I-4 | Director, Strategic and Operational Planning | FII3 | 460 | F4(50) | 230 | F3C | 264 | 954 | A1 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 8-J-1 | Director General, Audit and Ethics | GIII3 | 800 | G4(57) | 460 | G5C | 528 | 1788 | A1 |
| 7-J-1 | Director General, Audit and Evaluation | GIII3 | 700 | F4(57) | 400 | F5C | 400 | 1500 | 0 |
| 5-J-1 | Director, Evaluation | FIII3 | 528 | F4(50) | 264 | F4C | 304 | 1096 | A1 |
| 4-J-1 | Director, Audit and Evaluation | FIII3 | 460 | E4(50) | 230 | E5C | 230 | 920 | 0 |
| 4-J-2 | Director, Sector Operations Audit | FII3 | 460 | E4(43) | 200 | E2P | 200 | 860 | 0 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10-K-1 | Assistant Deputy Minister, Information Management | GIV3 | 1056 | G4(66) | 700 | G5P | 920 | 2676 | A2 |
| 9-K-1 | Assistant Chief Statistician, Methodology and Informatics | GIV3 | 920 | G4(66) | 608 | G4P | 700 | 2228 | A1 |
| 9-K-2 | Executive Director, Departmental Information Products / Chief Information Officer | GIV3 | 920 | G4(66) | 608 | G3P | 700 | 2228 | A1 |
| 7-K-1 | Director General, Informatics | GIII3 | 700 | F4(57) | 400 | F3P | 460 | 1560 | A1 |
| 7-K-2 | Director General, Information Management and Technologies, and Chief Information Officer | GIII3 | 700 | F4(57) | 400 | F3P | 460 | 1560 | A1 |
| 6-K-1 | Director General, e-Government | FIII3 | 608 | F4(57) | 350 | F5I | 350 | 1308 | 0 |
| 5-K-1 | Director, Telecommunications and Spectrum Engineering and Support | FIII3 | 528 | F4(50) | 264 | E4P | 304 | 1096 | A1 |
| 4-K-1 | Director, Information Management | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| 4-K-2 | Director, Business Systems | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 8-L-1 | Assistant Deputy Minister, Communications and Consultations | GIV3 | 800 | G4(57) | 460 | G3P | 608 | 1868 | A2 |
| 7-L-1 | Director General, Communications | GIII3 | 700 | F4(57) | 400 | F3P | 460 | 1560 | A1 |
| 5-L-1 | Director, Communications Analysis and Policy Development | FIII3 | 528 | F4(50) | 264 | E2P | 230 | 1022 | P1 |
| 4-L-1 | Director, Public Affairs | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 8-M-1 | Corporate Comptroller | GIII3 | 800 | G4(57) | 460 | G5C | 528 | 1788 | A1 |
| 7-M-1 | Director General, Finance | GIII3 | 700 | F4(57) | 400 | F5C | 460 | 1560 | A1 |
| 5-M-1 | Director, Financial Management | FIII3 | 528 | E4(50) | 264 | E5C | 264 | 1056 | 0 |
| 4-M-1 | Director, Financial Operations and Accounting Services | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 8-N-1 | Assistant Commissioner, Human Resources | GIII3 | 800 | G4(57) | 460 | G3P | 608 | 1868 | A2 |
| 7-N-1 | Director General, Human Resources | GIII3 | 700 | F4(57) | 400 | F3P | 460 | 1560 | A1 |
| 6-N-1 | Director General, Regional Civilian Human Resources Services | FIII3 | 608 | F4(57) | 350 | F3P | 400 | 1358 | A1 |
| 6-N-2 | Director General, Human and Corporate Services | GIII3 | 608 | F4(57) | 350 | F2P | 350 | 1308 | 0 |
| 4-N-1 | Director, Civilian Human Resources Service Centre, National Capital Region | FIII3 | 460 | E4(50) | 230 | E3P | 264 | 954 | A1 |
| 4-N-2 | Regional Manager, Human Resources | FII3 | 460 | E4(43) | 200 | E2P | 230 | 890 | A1 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 8-O-1 | Assistant Commissioner, Corporate Services | GIV3 | 800 | G4(57) | 460 | G5C | 608 | 1868 | A2 |
| 6-O-1 | Director General, Corporate Management and Review | FIII3 | 608 | F4(57) | 350 | F5C | 350 | 1308 | 0 |
| 6-O-2 | Director General, Resource Management | GIII3 | 608 | F4(57) | 350 | F2P | 350 | 1308 | 0 |
| 4-O-1 | Director, Corporate Secretariat | FII3 | 460 | E4(50) | 230 | E5I | 230 | 920 | 0 |
| 4-O-2 | Regional Director, Management Services (Ontario) | FII3 | 460 | E4(50) | 230 | E3P | 264 | 954 | A1 |
| 4-O-3 | Regional Manager, Finance and Administration | FII3 | 460 | E4(43) | 200 | E2P | 230 | 890 | A1 |
| 4-O-4 | Corporate Secretary | FII3 | 460 | E4(43) | 200 | E2P | 200 | 860 | 0 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10-D-1 | Assistant Deputy Minister, Federal-Provincial Relations and Social Policy | GIV3 | 1056 | G4(66) | 700 | G6C | 920 | 2676 | A2 |
| 10-H-2 | Assistant Deputy Minister, International Trade and Finance | GIV3 | 1056 | G4(66) | 700 | G7I | 920 | 2676 | A2 |
| 10-K-1 | Assistant Deputy Minister, Information Management | GIV3 | 1056 | G4(66) | 700 | G5P | 920 | 2676 | A2 |
| 10-A-1 | Vice-President, Operations | GIV3 | 1056 | G4(66) | 700 | G4P | 800 | 2556 | A1 |
| 10-C-1 | Head of Mission | GIV3 | 1056 | G4(66) | 700 | G7I | 800 | 2556 | A1 |
| 10-F-1 | Assistant Deputy Minister, Research | GIV3 | 1056 | G4(66) | 700 | G4P | 800 | 2556 | A1 |
| 10-H-1 | Assistant Deputy Minister, Real Property | GIV3 | 1056 | G4(66) | 700 | G4P | 800 | 2556 | A1 |
| 10-B-1 | Assistant Deputy Minister, Claims and Indian Government | GIV3 | 1056 | G4(66) | 700 | G6C | 700 | 2456 | 0 |
| 10-E-1 | Senior Assistant Deputy Minister, National Security | GIV3 | 1056 | G4(66) | 700 | G5C | 700 | 2456 | 0 |
| 10-I-1 | Assistant Deputy Minister, Policy | GIV3 | 1056 | G4(66) | 700 | G3P | 700 | 2456 | 0 |
| 9-A-1 | Assistant Deputy Minister / Regional Executive Head, Ontario | GIV3 | 920 | G4(66) | 608 | G5P | 920 | 2448 | A3 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9-B-1 | Assistant Deputy Minister, Operations | GIV3 | 920 | G4(66) | 608 | G4P | 800 | 2328 | A2 |
| 9-H-1 | Chief Executive Officer, Translation Bureau | GIV3 | 920 | G4(66) | 608 | G4P | 700 | 2228 | A1 |
| 9-K-1 | Assistant Chief Statistician, Methodology and Informatics | GIV3 | 920 | G4(66) | 608 | G4P | 700 | 2228 | A1 |
| 9-K-2 | Executive Director, Departmental Information Products / Chief Information Officer | GIV3 | 920 | G4(66) | 608 | G3P | 700 | 2228 | A1 |
| 9-C-1 | Vice-President, Asia | GIII3 | 920 | G4(57) | 528 | G4P | 700 | 2148 | A2 |
| 9-B-2 | Assistant Commissioner, Operations and Programs | GIV3 | 920 | G4(66) | 608 | G5C | 608 | 2136 | 0 |
| 9-I-1 | Assistant Deputy Minister, Policy | GIV3 | 920 | G4(66) | 608 | G5C | 608 | 2136 | 0 |
| 8-A-1 | Deputy Commissioner, Prairies | GIV3 | 800 | G4(57) | 460 | G4P | 700 | 1960 | A3 |
| 8-E-1 | Executive Director, Pest Management Regulatory Agency | GIII3 | 800 | G4(66) | 528 | G3P | 608 | 1936 | A1 |
| 8-H-2 | Assistant Secretary to the Cabinet (Machinery of Government) | GIV3 | 800 | G4(66) | 528 | F7C | 608 | 1936 | A1 |
| 8-B-1 | Assistant Deputy Minister, Oceans | GIII3 | 800 | G4(57) | 460 | G3P | 608 | 1868 | A2 |
| 8-H-1 | Asstistant Secretary, Senior Personnel and Special Projects | GIII3 | 800 | F4(57) | 460 | F6C | 608 | 1868 | A2 |
| 8-L-1 | Assistant Deputy Minister, Communications and Consultations | GIV3 | 800 | G4(57) | 460 | G3P | 608 | 1868 | A2 |
| 8-N-1 | Assistant Commissioner, Human Resources | GIII3 | 800 | G4(57) | 460 | G3P | 608 | 1868 | A2 |
| 8-O-1 | Assistant Commissioner, Corporate Services | GIV3 | 800 | G4(57) | 460 | G5C | 608 | 1868 | A2 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 8-J-1 | Director General, Audit and Ethics | GIII3 | 800 | G4(57) | 460 | G5C | 528 | 1788 | A1 |
| 8-M-1 | Corporate Comptroller | GIII3 | 800 | G4(57) | 460 | G5C | 528 | 1788 | A1 |
| 8-E-2 | Director General, Civil Aviation | GIII3 | 800 | F4(57) | 460 | F3P | 460 | 1720 | 0 |
| 8-I-1 | Director General, Strategic Policy Planning and Intergovernmental Relations | GIII3 | 800 | F4(57) | 460 | F5C | 460 | 1720 | 0 |
| 8-F-1 | Director General, Bioproducts and Bioprocesses National Science Program | GIII3 | 800 | F4(57) | 460 | F3P | 400 | 1660 | P1 |
| 7-A-2 | Director General, Regional Operations | GIII3 | 700 | F4(57) | 400 | F4P | 528 | 1628 | A2 |
| 7-A-1 | Executive Director, Canada Business Service Centres | GIII3 | 700 | F4(57) | 400 | F3P | 460 | 1560 | A1 |
| 7-B-1 | Director General, Primary Health Care and Public Health | GIII3 | 700 | F4(57) | 400 | F3P | 460 | 1560 | A1 |
| 7-D-1 | Director General, Intergovernmental Affairs | GIII3 | 700 | F4(57) | 400 | F6C | 460 | 1560 | A1 |
| 7-E-1 | Director General, Food | GIII3 | 700 | F4(57) | 400 | F3P | 460 | 1560 | A1 |
| 7-F-1 | Director General, Northern Forestry Centre | FIII3 | 700 | F4(57) | 400 | F3P | 460 | 1560 | A1 |
| 7-G-1 | Executive Director, Modern Comptrollership Initiative | GIII3 | 700 | F4(57) | 400 | F7I | 460 | 1560 | A1 |
| 7-H-1 | Director General, Banking and Cash Management | GIII3 | 700 | F4(57) | 400 | F4P | 460 | 1560 | A1 |
| 7-K-1 | Director General, Informatics | GIII3 | 700 | F4(57) | 400 | F3P | 460 | 1560 | A1 |
| 7-K-2 | Director General, Information Management and Technologies, and Chief Information Officer | GIII3 | 700 | F4(57) | 400 | F3P | 460 | 1560 | A1 |
| 7-L-1 | Director General, Communications | GIII3 | 700 | F4(57) | 400 | F3P | 460 | 1560 | A1 |
| 7-M-1 | Director General, Finance | GIII3 | 700 | F4(57) | 400 | F5C | 460 | 1560 | A1 |
| 7-N-1 | Director General, Human Resources | GIII3 | 700 | F4(57) | 400 | F3P | 460 | 1560 | A1 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7-J-1 | Director General, Audit and Evaluation | GIII3 | 700 | F4(57) | 400 | F5C | 400 | 1500 | 0 |
| 7-C-1 | Head of Mission / Ambassador | GIII3 | 700 | F4(50) | 350 | F4C | 350 | 1400 | 0 |
| 6-I-2 | Director General, Policy and Planning | GIII3 | 608 | F4(57) | 350 | F5C | 400 | 1358 | A1 |
| 6-N-1 | Director General, Regional Civilian Human Resources Services | FIII3 | 608 | F4(57) | 350 | F3P | 400 | 1358 | A1 |
| 6-B-1 | Director General, Interregional Interventions and Partnerships | FIII3 | 608 | F4(57) | 350 | F2P | 350 | 1308 | 0 |
| 6-K-1 | Director General, e-Government | FIII3 | 608 | F4(57) | 350 | F5I | 350 | 1308 | 0 |
| 6-N-2 | Director General, Human and Corporate Services | GIII3 | 608 | F4(57) | 350 | F2P | 350 | 1308 | 0 |
| 6-O-1 | Director General, Corporate Management and Review | FIII3 | 608 | F4(57) | 350 | F5C | 350 | 1308 | 0 |
| 6-O-2 | Director General, Resource Management | GIII3 | 608 | F4(57) | 350 | F2P | 350 | 1308 | 0 |
| 6-A-1 | District Director - Metropolitan Montreal | FIII3 | 608 | F4(50) | 304 | F3P | 350 | 1262 | A1 |
| 6-A-2 | Assistant Deputy Commissioner, Operations | FIII3 | 608 | F4(50) | 304 | F2P | 350 | 1262 | A1 |
| 6-C-1 | Counsellor / Program Manager, Political and Economic | FIII3 | 608 | F4(50) | 304 | F5I | 350 | 1262 | A1 |
| 6-E-1 | Director, Environmental Assessment | FIII3 | 608 | F4(50) | 304 | F5C | 350 | 1262 | A1 |
| 6-E-2 | Regional Director, Civil Aviation, Atlantic Region | FIII3 | 608 | F4(50) | 304 | F2P | 350 | 1262 | A1 |
| 6-F-1 | Regional Director, Geological Survey of Canada (GSC) - Quebec | GII3 | 608 | F4(50) | 304 | F2P | 350 | 1262 | A1 |
| 6-H-1 | Director, Research, Strategic Planning and Policy Development | GIII3 | 608 | F4(57) | 350 | F4C | 304 | 1262 | P2 |
| 6-I-1 | Director, Policy, Planning and Partnerships | FIII3 | 608 | F4(50) | 304 | F4C | 350 | 1262 | A1 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5-A-1 | Regional Director, Health Products and Food | FIII3 | 528 | F4(50) | 264 | F2P | 304 | 1096 | A1 |
| 5-C-1 | Program Manager, Immigration | FIII3 | 528 | F4(50) | 264 | F2P | 304 | 1096 | A1 |
| 5-J-1 | Director, Evaluation | FIII3 | 528 | F4(50) | 264 | F4C | 304 | 1096 | A1 |
| 5-K-1 | Director, Telecommunications and Spectrum Engineering and Support | FIII3 | 528 | F4(50) | 264 | E4P | 304 | 1096 | A1 |
| 5-G-1 | Director, Service Integration | FIII3 | 528 | F4(50) | 264 | F2P | 264 | 1056 | 0 |
| 5-H-1 | Director, Internal Audit Policy and Special Reviews | FIII3 | 528 | F4(50) | 264 | E6I | 264 | 1056 | 0 |
| 5-I-1 | Director, Policy and Initiatives | FIII3 | 528 | F4(50) | 264 | F2P | 264 | 1056 | 0 |
| 5-M-1 | Director, Financial Management | FIII3 | 528 | E4(50) | 264 | E5C | 264 | 1056 | 0 |
| 5-B-1 | Director, Trade Integration | FIII3 | 528 | F4(50) | 264 | F4I | 230 | 1022 | P1 |
| 5-D-1 | Director, Federal/Provincial/Territorial Relations | FIII3 | 528 | F4(50) | 264 | E6I | 230 | 1022 | P1 |
| 5-L-1 | Director, Communications Analysis and Policy Development | FIII3 | 528 | F4(50) | 264 | E2P | 230 | 1022 | P1 |
| 4-A-2 | Director, Housing and Equipment | FIII3 | 460 | F4(50) | 230 | E3P | 264 | 954 | A1 |
| 4-E-1 | Regional Director, National Crime Prevention Centre, B.C. Region | FII3 | 460 | F4(50) | 230 | F3S | 264 | 954 | A1 |
| 4-G-2 | Director, Seniors Cluster | FII3 | 460 | F4(50) | 230 | F2P | 264 | 954 | A1 |
| 4-H-1 | Director, Seized Property Management | FII3 | 460 | E4(50) | 230 | E3P | 264 | 954 | A1 |
| 4-I-2 | Director, Strategic Operations Planning | FII3 | 460 | F4(50) | 230 | F2P | 264 | 954 | A1 |
| 4-I-4 | Director, Strategic and Operational Planning | FII3 | 460 | F4(50) | 230 | F3C | 264 | 954 | A1 |
| 4-N-1 | Director, Civilian Human Resources Service Centre, National Capital Region | FIII3 | 460 | E4(50) | 230 | E3P | 264 | 954 | A1 |
| 4-O-2 | Regional Director, Management Services (Ontario) | FII3 | 460 | E4(50) | 230 | E3P | 264 | 954 | A1 |
| 4-A-1 | Director, Human Resources Centre Canada | FIII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| 4-B-1 | Director, Operations and Regional Coordination | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| 4-C-1 | Director, Circumpolar Affairs | FII3 | 460 | F4(50) | 230 | F1P | 230 | 920 | 0 |
| 4-D-1 | Chief Negotiator | FIII3 | 460 | E4(50) | 230 | E4C | 230 | 920 | 0 |
| 4-D-2 | Regional Director, Intergovernmental Affairs and Operational Policy | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| 4-F-1 | Manager, St. Lawrence Centre | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| 4-G-1 | Project Manager, Canadian Frigate Life Extension Project | FII3 | 460 | F4(50) | 230 | E2P | 230 | 920 | 0 |
| 4-H-2 | Director, Central and Public Accounting | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| 4-I-1 | Director, Heritage Policy | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | |
| 4-I-3 | Director, Science Policy | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| 4-J-1 | Director, Audit and Evaluation | FIII3 | 460 | E4(50) | 230 | E5C | 230 | 920 | 0 |
| 4-K-1 | Director, Information Management | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| 4-K-2 | Director, Business Systems | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| 4-L-1 | Director, Public Affairs | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| 4-M-1 | Director, Financial Operations and Accounting Services | FII3 | 460 | E4(50) | 230 | E2P | 230 | 920 | 0 |
| 4-O-1 | Director, Corporate Secretariat | FII3 | 460 | E4(50) | 230 | E5I | 230 | 920 | 0 |
| Know-How | Problem Solving | Accountability | Total | Profile | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4-N-2 | Regional Manager, Human Resources | FII3 | 460 | E4(43) | 200 | E2P | 230 | 890 | A1 |
| 4-O-3 | Regional Manager, Finance and Administration | FII3 | 460 | E4(43) | 200 | E2P | 230 | 890 | A1 |
| 4-J-2 | Director, Sector Operations Audit | FII3 | 460 | E4(43) | 200 | E2P | 200 | 860 | 0 |
| 4-O-4 | Corporate Secretary | FII3 | 460 | E4(43) | 200 | E2P | 200 | 860 | 0 |
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