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Status Report on Major Crown/Transformational Projects
Description
Real Time Identification (RTID) is a re-engineering of systems and processes used for fingerprint identification, civil clearances and criminal records management. It is transforming the current paper-based workflow to an electronic workflow, enabling the “real time” identification of fingerprints submitted electronically.
Fingerprints are submitted by police agencies to support the creation of a criminal record, or to search the criminal record repository during a criminal investigation or civil security screening. RTID is streamlining these services, facilitating information sharing internationally, and permitting an improved tracking of criminals by condensing identification turnaround times from weeks and months to hours and days. The development of RTID should result in the following end state response times:
- two hours for all criminal ten print searches (improved from six weeks)
- 24 hours for all latent (improved from six weeks)
- 72 hours for all civil services (improved from five months)
The project was initiated in 2004 and subsequently separated into two major phases. Phase 1 modernized the civil clearance process, implemented a new Automated Fingerprint Identification System (AFIS), and developed a new transaction manager, the National Police Services National Institute of Standards and Technology (NIST) Server, permitting agencies to submit their fingerprint information electronically. Phase 1 was closed-out in 2008 from an information technology perspective.
Project Phase
The scope of Phase 2 included modernizing the processes related to the management and updating of criminal records. As Phase 2 progressed, it became increasingly evident that the project could not be completed within the original project parameters. The Effective Project Approval (EPA) for the original Phase 2 expired in March 2009. Prior to amending the Phase 2 EPA, it was recommended by Treasury Board Secretariat that an Independent Project Review be completed to determine the best way forward. The review was completed in February 2010 and was followed by an options analysis. The selected option consisted of going forward with a business aligned scope, utilizing the remaining Treasury Board approved funding with incremental RCMP funding and with a scheduled completion date of March 31, 2013.
Leading and Participating Departments and Agencies
| Lead Department | Royal Canadian Mounted Police (RCMP) |
|---|---|
| Contracting Authority | Public Works and Government Services Canada (PWGSC) |
| Participating Departments |
Public Safety Canada Citizenship and Immigration Canada Correctional Services Canada Canada Border Services Agency Transport Canada Federal Bureau of Investigation Canadian Law Enforcement Agencies |
Prime and Major Subcontractors
| Prime Contractor | |
|---|---|
| Major Subcontractors |
Fujitsu Consulting (Canada) Inc Cogent Systems Inc ADGA Group Zylog Systems Inc |
Major Milestones
| Major Milestone | Date |
|---|---|
| Effective Project Approval for Phase 2 and RFP | June 2007 |
| Phase 2 contract awarded (fixed-price contract) | January 2008 |
| Sub-Processes Documented and Validated | August 2008 |
| Systems Requirements Validation | December 2008 |
| Phase 2 – Release 2 Scope Validation | October 2009 |
| Release 1.1 in Production | January 2010 |
| Independent Review | February 2010 |
| Options Analysis | June 2010 |
| Options Analysis Implementation Plan | September 2010 |
| Defect Release (1.1.6) in Production | October 2010 |
| Stabilization Release (1.1.7) in Production | March 2011 |
| Amended Effective Project Approval granted | March 2011 |
Project Outcomes
Project Outcomes include:
- time to process civil, criminal and refugee ten print submissions reduced
- time to process latent crime scene searches reduced
- number of latent identifications increased
- improve overall identification and criminal records services
Progress Report and Explanations of Variances
RTID Phase 1 was closed-out from an information technology perspective in September 2008, 18 months later than originally planned. This variance in the schedule and scope impacted Phase 2, which was planned to be completed by July 2011. Factors for this schedule variance include the complexities of the system and delays in obtaining security clearances for Phase 2.
In 2009, the Executive Project Oversight Committee recommended that the RCMP conduct an independent review of the RTID project to help determine the project’s challenges, issues and way forward prior to submitting an amended EPA. The review was completed in February 2010 and was followed by an options analysis. The selected option consisted of going forward with a business aligned scope, utilizing the remaining Treasury Board approved funding and incremental RCMP funding with a scheduled completion date of March 31, 2013. The selected option carried the greatest probability of success by enhancing the RTID foundation, eliminating the current roadblocks of sustainability by moving forward with a reduced business aligned scope of automated end-to-end processing functionality.
A request to amend the Phase 2 EPA was granted on March 24, 2011. The amendment included extension of the approved timeline and expenditure authority as well as revision of the project scope.
The RTID Project is currently progressing as planned on the approved scope, within the amended budget of $146.8M, ($156.1M including GST) and on schedule to the revised project end date of March 2013.
Industrial Benefits
Not applicable.