Average review timeline by year grievance referred
Data as of March 31, 2011.
A line graphic illustrates the average elapsed time taken on cases completed over the last five years: 2006 with 100% completed on average 8.9 months; 2007 with 100% completed on average in 9.7 months; 2008 with 100% completed on average in 9.6 months; 2009 with 100% completed on average 6.1 months; 2010 with 99% completed on average 3.2 months.