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2010-11
Departmental Performance Report
Veterans Affairs Canada
Supplementary Information (Tables)
Table of Contents
- Sources of Respendable and Non-respendable Revenue
- Details on Transfer Payments Programs
- Green Procurement
- Response to Parliamentary Committees and External Audits
- Internal Audits and Evaluations
Sources of Respendable and Non-Respendable Revenue
| Program Activity | 2008-09 Actual ($ millions) |
2009-10 Actual ($ millions) |
2010-11 ($ millions) | |||
|---|---|---|---|---|---|---|
| Main Estimates |
Planned Revenue |
Total Authorities |
Actual | |||
| Veterans Health Care and Re-establishment | ||||||
| Ste. Anne"s Hospital: In-Patient Charges to the Quebec Provincial Plan (Other Goods and Services) | 14.3 | 14.4 | 13.5 | 13.5 | 13.5 | 14.4 |
| Ste. Anne"s Hospital: Dietary Meals (Other Goods and Services) | 0.4 | 0.4 | 0.4 | 0.4 | 0.4 | 0.5 |
| Ste. Anne"s Hospital: Domiciliary Care (Regulatory Care) | 3.7 | 3.9 | 3.5 | 3.5 | 3.5 | 4.2 |
| Other | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.2 |
| Compensation and Financial Support | ||||||
| Recovery of pensions from foreign governments | 2.2 | 2.1 | 2.5 | 2.5 | 2.5 | 1.5 |
| Refund of previous years" expenditures | 12.6 | 12.3 | 10.0 | 10.0 | 10.0 | 14.1 |
| Other | 1.5 | 1.6 | 1.2 | 1.2 | 1.2 | 0.3 |
| Total Non-Respendable Revenue | 34.7 | 34.7 | 31.1 | 31.1 | 31.1 | 35.2 |
Details of Transfer Payment Programs
- Pensions, and Allowances for Disability and Death
- Disability Awards and Allowances
- Earnings Loss and Supplemental Retirement Benefit
- War Veterans Allowance/Civilian War Allowance
- Veterans Independence Program
- Last Post Fund
- Commonwealth War Graves Commission
Name of Transfer Payment Program: Pensions, and Allowances for Disability and Death
Start Date: September 1, 1919
End Date: Ongoing
Description: Provide pensions for disability or death and economic support in the form of allowances to: members of the Canadian Forces and Merchant Navy Veterans who served in the First World War, the Second World War or the Korean War; certain civilians who are entitled to benefits because of their wartime service; former and serving members of the Canadian Forces (including those who served in Special Duty Areas); survivors and dependants of military and civilian personnel.
Strategic Outcome: Eligible Veterans and other individuals achieve their optimum level of well-being through programs and services that support their care, treatment, independence, and re-establishment.
Results Achieved: Successfully met
| 2008-09 Actual Spending |
2009-10 Actual Spending |
2010-11 Planned Spending |
2010-11 Total Authorities |
2010-11 Actual Spending |
Variance(s) | |
|---|---|---|---|---|---|---|
| Total Grants | 1,734.7 | 1,730.6 | 1,729.3 | 1,713.6 | 1,713.6 | 15.7 |
| Total Program Activity(ies) | 1,734.7 | 1,730.6 | 1,729.3 | 1,713.6 | 1,713.6 | 15.7 |
Comment(s) on Variance(s): The variance is primarily due to a lower average cost per Canadian Forces pensioner than originally forecasted for 2010-2011.
Audit Completed or Planned:
Evaluation Completed or Planned: Evaluation of Disability Pension and Awards (Completed August 2010)
Name of Transfer Payment Program: Disability Awards and Allowances
Start Date: April 1, 2006
End Date: Ongoing
Description: Provide disability awards for disability or death and economic support in the form of allowances to former and serving members of the Canadian Forces, and in some cases to survivors and dependants, for the non-economic effects of a service-related disability, including pain and suffering, functional loss and the effects of permanent impairment on the lives of members, Veterans and their families.
Strategic Outcome: Eligible Veterans and other individuals achieve their optimum level of well-being through programs and services that support their care, treatment, independence, and re-establishment.
Results Achieved: Successfully met
| 2008-09 Actual Spending |
2009-10 Actual Spending |
2010-11 Planned Spending |
2010-11 Total Authorities |
2010-11 Actual Spending |
Variance(s) | |
|---|---|---|---|---|---|---|
| Total Grants | 238.5 | 299.0 | 266.0 | 404.2 | 404.2 | (138.2) |
| Total Program Activity(ies) | 238.5 | 299.0 | 266.0 | 404.2 | 404.2 | (138.2) |
Comment(s) on Variance(s): The variance is due to a greater number of individuals coming forward for reassessment or with new conditions than originally forecasted for 2010-2011, and higher intake in 2010-2011 than originally forecasted. The higher intake in 2010-2011 was due to a faster adjudication process in support of the shorter 16 week service standard. Increased costs from the above factors were partially offset by lower average expenditure than originally forecasted.
Audit Completed or Planned:
Evaluation Completed or Planned: Evaluation of Disability Awards and Allowances (Completed August 2010)
Name of Transfer Payment Program: Earnings Loss and Supplemental Retirement Benefit
Start Date: April 1, 2006
End Date: Ongoing
Description: The Earnings Loss benefit provides temporary income replacement benefits while the Canadian Forces Veteran participates in rehabilitation in preparation for employment in civilian life. Ongoing long-term income replacement benefits are provided to age 65 when the Veteran is unable to engage in any suitable employment due to total and permanent incapacity. At age 65, recipients of long-term income replacement benefits receive a lump-sum retirement benefit to compensate for lost opportunity to contribute to a retirement pension due to a career-ending or service-related disability.
Strategic Outcome: Eligible Veterans and other individuals achieve their optimum level of well-being through programs and services that support their care, treatment, independence, and re-establishment.
Results Achieved: Successfully met
| 2008-09 Actual Spending |
2009-10 Actual Spending |
2010-11 Planned Spending |
2010-11 Total Authorities |
2010-11 Actual Spending |
Variance(s) | |
|---|---|---|---|---|---|---|
| Total Grants | 19.1 | 28.3 | 34.0 | 40.2 | 40.2 | (6.2) |
| Total Program Activity(ies) | 19.1 | 28.3 | 34.0 | 40.2 | 40.2 | (6.2) |
Comment(s) on Variance(s): The variance is the net of fewer individuals receiving payment and a higher average payment than originally forecasted.
Audit Completed or Planned:
Evaluation Completed or Planned:
Name of Transfer Payment Program: War Veterans Allowance/Civilian War Allowance
Start Date: September 1, 1930
End Date: Ongoing
Description: The War Veterans Allowance (WVA) is a form of financial assistance available to eligible Veterans, qualified civilians and their survivors, dependants and orphans. In recognition of war service, qualified persons are provided with regular, monthly income to meet basic needs. WVA is based on income, domestic status and number of dependants. Recipients are paid at a single, married or orphan’s rate. Payments are indexed annually to the CPI. Eligibility for WVA is determined by the wartime service of a Veteran or qualified civilian, age or health, income or residency.
Strategic Outcome: Eligible Veterans and other individuals achieve their optimum level of well-being through programs and services that support their care, treatment, independence, and re-establishment.
Results Achieved: Successfully met
| 2008-09 Actual Spending |
2009-10 Actual Spending |
2010-11 Planned Spending |
2010-11 Total Authorities |
2010-11 Actual Spending |
Variance(s) | |
|---|---|---|---|---|---|---|
| Total Grants | 14.6 | 12.8 | 14.1 | 11.5 | 11.5 | 2.6 |
| Total Program Activity(ies) | 14.6 | 12.8 | 14.1 | 11.5 | 11.5 | 2.6 |
Comment(s) on Variance(s): The variance is due to fewer individuals receiving benefits at a slightly lower average payment than originally forecasted.
Audit Completed or Planned:
Evaluation Completed or Planned:
Name of Transfer Payment Program: Veterans Independence Program
Start Date: 1981
End Date: Ongoing
Description: The Department’s Veterans Independence Program is a national home care program that assists eligible individuals to remain independent in their own homes or communities by offering a variety of programs and services, such as housekeeping, grounds maintenance, and personal care.
Strategic Outcome: Eligible Veterans and other individuals achieve their optimum level of well-being through programs and services that support their care, treatment, independence, and re-establishment.
Results Achieved: Successfully met
| 2008-09 Actual Spending |
2009-10 Actual Spending |
2010-11 Planned Spending |
2010-11 Total Authorities |
2010-11 Actual Spending |
Variance(s) | |
|---|---|---|---|---|---|---|
| Total Contributions | 320.0 | 338.0 | 353.9 | 354.4 | 354.4 | (0.5) |
| Total Program Activity(ies) | 320.0 | 338.0 | 353.9 | 354.4 | 354.4 | (0.5) |
Comment(s) on Variance(s): The variance is due to a greater number of eligible individuals.
Audit Completed or Planned: May 2010
Evaluation Completed or Planned: In progress
Name of Transfer Payment Program: Last Post Fund
Start Date: N/A
End Date: Ongoing
Description: The Last Post Fund is a non-profit corporation which administers funeral, burial, and grave marking services for Veterans Affairs Canada. Canada Remembers provides eligible Veterans and civilians with a dignified funeral and burial through the Last Post Fund.
Strategic Outcome: Canadians remember and demonstrate their recognition of all those who served in Canada’s efforts during war, military conflict and peace.
Results Achieved: Successfully met
| 2008-09 Actual Spending |
2009-10 Actual Spending |
2010-11 Planned Spending |
2010-11 Total Authorities |
2010-11 Actual Spending |
Variance(s) | |
|---|---|---|---|---|---|---|
| Total Grants | 10.0 | 9.9 | 15.0 | 15.0 | 9.3 | 5.7 |
| Total Program Activity(ies) | 10.0 | 9.9 | 15.0 | 15.0 | 9.3 | 5.7 |
Comment(s) on Variance(s): The variance is due to a lower number of Veterans being buried resulting in lower number of payments for funeral and burial costs than provided for in reference levels.
Audit Completed or Planned:
Evaluation Completed or Planned:
Name of Transfer Payment Program: Commonwealth War Graves Commission
Start Date: N/A
End Date: Ongoing
Description: The Commonwealth War Graves Commission was established by Royal Charter in 1917. It’s duties are to mark and maintain the graves of the members of the forces of the Commonwealth who were killed in the two World Wars, to build memorials to those who have no known grave and to keep records and registers of Canadian war dead. Canada Remembers maintains Canadian war graves and cemeteries through a partnership with the Commonwealth War Graves Commission.
Strategic Outcome: Canadians remember and demonstrate their recognition of all those who served in Canada’s efforts during war, military conflict and peace.
Results Achieved: Successfully met
| 2008-09 Actual Spending |
2009-10 Actual Spending |
2010-11 Planned Spending |
2010-11 Total Authorities |
2010-11 Actual Spending |
Variance(s) | |
|---|---|---|---|---|---|---|
| Total Grants | 8.6 | 9.3 | 9.9 | 9.9 | 8.7 | 1.2 |
| Total Program Activity(ies) | 8.6 | 9.3 | 9.9 | 9.9 | 8.7 | 1.2 |
Comment(s) on Variance(s): The variance is due to fluctuation in the Canadian dollar and the Euro when payments are made.
Audit Completed or Planned:
Evaluation Completed or Planned:
Green Procurement
Part A. Green Procurement Capacity Building
| Activity | Target as % (as reported in 2010–11 RPP) | Actual Results as % | Description/Comments |
|---|---|---|---|
| 1a. Training for Procurement and Materiel Management Staff | 60% | 60% | The availability of an online course from the Canada School of Public Services facilitated meeting the target for Procurement and Materiel Management staff. |
| 1b. Training for Acquisition Cardholders | 20% | — | The online course from the Canada School of Public Service is available to meet the goal. Implemented the new practice of advising new card holders that the training is available. Data is not currently available to provide percentage. We are being proactive and are working on a process toward making it mandatory to complete a Green Procurement course as a condition prior to receiving an acquisition card, we will then have a basis for measurement. |
| 2. Performance Evaluations | 75% | — | The required data is not available to provide a measurement. A list of Departmental Managers and functional heads of procurement and materiel has been developed. The Department is working towards obtaining approval to develop a process to integrate Green Procurement performance agreements/evaluations. An option being considered is also to incorporate Green Procurement in Learning Plans. |
| 3. Procurement Processes and Controls | — | — | A review of Procurement Process and Controls was completed this year. As a result of that review the Managers Guide to Contracting is currently being re-written to incorporate Full Life Cycle Management, IT Governance and Green Procurement into the Departments approval and control processes. |
Part B. Use of Green Consolidated Procurement Instruments
| Good/Service | Target as % (as reported in 2010–11 RPP) | Actual Results as % | Description/Comments |
|---|---|---|---|
| The foundation for the Department’s Green Procurement Policy is the use of Green Procurement standing offers where possible. | — | — | A baseline is being established. The Department expended $6M utilizing mandatory Standing Offers and Supply Arrangements for various commodities of goods and services. Items such as IT hardware, office furniture, passenger motor vehicles, paper, toner cartridges are examples of items acquired. Inherent in those Standing Offers/Supply Arrangements are environmental considerations. |
Responses to Parliamentary Committees
House of Commons
The House Standing Committee on Veterans Affairs (ACVA) began its study of the New Veterans Charter in October 2009 and concluded with the release of their report A Timely Tune-up for the Living New Veterans Charter on June 17, 2010. The report emphasized that the department displayed a high degree of openness and freely and quickly provided the information the committee needed to conduct its review.
On October 7, 2010, (then) Minister Jean-Pierre Blackburn tabled the requested Government Response in the House of Commons. The Government responded positively to ACVA's recommendations and pointed to examples of changes already announced, such as service improvements to strengthen case management, reduce wait times, and cut red tape. The Response also noted the then recent announcement regarding the Government’s intention to introduce legislative and regulatory amendments to improve the Charter. Since this Government Response, the legislative changes have received Royal Assent and the regulatory amendments are underway. Once implemented, these changes will increase access to the permanent impairment allowance, provide additional support to those Veterans who are unable to be suitably, gainfully employed and increase the earnings loss benefit. On March 21, 2011, the Minister appeared before ACVA on Main and Supplementary Estimates (C). ACVA’s ongoing study: Combat Stress and its Consequences on Mental Health of Veterans and their Family was interrupted with the dissolution of Parliament on March 25, 2011.
Senate
The Subcommittee on Veterans Affairs to the Senate Standing Committee on National Security and Defence (VEAC, formerly SubSCONSAD) did not release any reports during this period. VEAC continues its long-term, ongoing study of the services and benefits provided to members of the Canadian Forces; to Veterans; to members and former members of the Royal Canadian Mounted Police and their families.
The primary focus of their study is the implementation of the New Veterans Charter.
Internal Audits and Evaluations
Internal Audits (2010-11)
| Name of Internal Audit | Audit Type | Status (March 2010) | Completion Date |
|---|---|---|---|
| Information Management Risk Assessment | Advisory | In progress | |
| Long-Term Care Community Facilities Audit | Assurance | In progress | |
| Review of the Adequacy of Corporate Risk Management | Review | In progress | |
| Ex Gratia Payment Audit | Assurance | In progress | |
| Responsibility Centre Phase II Audit | Assurance | In progress | |
| Audit of the Federal Health Claims Processing System (FHCPS) Service Provider Registration Process | Assurance | In progress | |
| Audit of Quebec District Office (aka Responsibility Centre Phase I) | Assurance | Completed | October 2010 |
| Third Party Administered Accounts Audit | Assurance | Completed | October 2010 |
| Chief Audit Executive"s Annual Executive Report on Internal Audit Function | Advisory | Completed | December 2010 |
| Veterans Independence Program Audit | Advisory | Completed | May 2010 |
| Employee Compensation Audit | Assurance | Completed | May 2010 |
| Employee Compensation Audit | Assurance | Completed | May 2010 |
Electronic Link to Reports: Audit and Evaluation reports are posted on the Veterans Affairs Canada web site upon completion.
http://www.vac-acc.gc.ca/general/sub.cfm?source=department/reports/deptaudrep
Evaluations (2010-11)
| Name of Evaluation | Program Activity | Evaluation Type | Status | Completion Date |
|---|---|---|---|---|
| Salute! Evaluation | Remembrance Outreach | Summative | In progress | |
| Evaluation of the Residential Treatment Clinic for Operational Stress Injuries | Veterans Health Care and Re-establishment | Summative | In progress | |
| Case Management Evaluation | Veterans Health Care and Re-establishment | Summative | In progress | |
| Veterans Independence Program Evaluation | Veterans Health care and Re-establishment | Formative | In progress | |
| New Veterans Charter Phase III | Compensation and Financial Support and Veterans Health care and Re-establishment | Formative | Completed | February 2011 |
| New Veterans Charter Phase II | Compensation and Financial Support and Veterans Health care and Re-establishment | Formative | Completed | August 2010 |
| Evaluation of Disability Pensions and Awards | Compensation and Financial Support | Summative | Completed | August 2010 |
Electronic Link to Reports: Audit and Evaluation reports are posted on the Veterans Affairs Canada web site upon completion.
http://www.vac-acc.gc.ca/general/sub.cfm?source=department/reports/deptaudrep