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User Fees and Regulatory Charges/External Fees



User Fees and Regulatory Charges


User Fee: Access to Information Act (ATIA)

Fee Type: O

Fee-Setting Authority: Access to Information Act, subsection 11(1) and paragraph 77(1)(d); Access to Information Regulations

Date Last Modified: 1992

Performance Standards: A response is provided within 30 calendar days following the receipt of a request; the response time may be extended pursuant to section 9 of the ATIA. A notice of extension must be sent within 30 days after the receipt of the request. The Access to Information Act provides further details: http://laws-lois.justice.gc.ca/eng/acts/A-1/index.html

Performance Results: Environment Canada received 1128 requests in 2010-2011 and processed 1171 requests, including some carried over from the previous year. One hundred and seventy two (172) requests were carried over to 2011-2012.

($ thousands)
2010-11 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
8.5 11.8 1,105.5 2011-12 9.5 1,100.00
2012-13 10.0 1,200.00
2013-14 10.5 1,300.00



User Fee: Cap Tourmente National Wildlife Area – NWA Admission Fees

Fee Type: R

Fee-Setting Authority: Canada Wildlife Act, s. 12, Wildlife Area Regulations

Date Last Modified: 2003

Performance Standards: Environment Canada strives to meet visitor needs by delivering quality services and providing access to safe and properly maintained facilities. Visitors also have access to bilingual reception and interpretative services provided by experienced and qualified personnel to help them learn more about the Cap Tourmente Wildlife Area and wildlife conservation.

Performance Results: Feedback from a number of visitors shows that they are generally satisfied with the services offered and the quality of facility maintenance.

($ thousands)
2010-11 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
155.0 162.7 386.0 2011-12 155.0 386.0
2012-13 175.0 388.0
2013-14 175.0 390.0

Other Information: Rising oil prices have had an impact on fixed maintenance and operating costs for the Cap Tourmente Wildlife Area. Group reservations for the Cap Tourmente summer day camps for children have been on an upward trend. There are plans to amend the regulations in 2012-2013 to increase NWA admission fees, which will generate approximately $175,000 in annual income. If this increase is not granted, revenues for 2012 to 2014 will be in the order of 155,000 (same level as 2010-2011), in which case NWA operating and maintenance costs will far exceed generated income.



User Fee: Cap Tourmente National Wildlife Area – Hunting Permits

Fee Type: R

Fee-Setting Authority: Canada Wildlife Act, s. 12, Wildlife Area Regulations

Date Last Modified: 2001

Performance Standards: During the fall hunting season at the Cap Tourmente NWA, Environment Canada strives to meet hunter needs and ensure they enjoy their hunting experience by providing qualified and experienced support personnel, quality services, and access to safe and properly maintained facilities.

Performance Results: According to a survey of permit holders conducted in 2005, hunters were very satisfied with the quality of facility maintenance. In addition, several hunters register every year for the Cap Tourmente hunting program, which is a good indicator of their satisfaction with the services provided.

($ thousands)
2010-11 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
55.0 50.6 85.0 2011-12 45.0 85.0
2012-13 55.0 85.0
2013-14 55.0 85.0

Other Information: Income is expected to drop in 2011-2012 as compared to previous years due to the elimination of the spring hunting season. In addition, registration fees for the fall 2011 hunting season were deposited in 2010-2011.




User Fee: Migratory Bird Program – Migratory Game Bird Hunting Permit

Fee Type: R

Fee-Setting Authority: Migratory Bird Convention Act, 1994, s. 12; Migratory Bird Regulations C.R.C., c.1035

Date Last Modified: 1998 – SOR/98-314

Performance Standards: Migratory game bird hunting permits are sold for $8.50 and wildlife habitat conservation stamps are sold for $8.50 for a total cost of $17.00 (permit holders are required to affix the stamp to the permit to validate it). They are available as of August 1st at Canada Post offices and from select provincial and private vendors. The performance standard is to ensure that an adequate number of permits is available for distribution as of this date for the duration of the hunting season in each province.

Permits validated with the wildlife habitat conservation stamp are mandatory for migratory game bird hunting. Hunters or their representatives must go to the vendor’s location in person to purchase their migratory game bird hunting permits. Customers receive quality services from permit vendors. They receive their permits a few minutes after completing the transaction.

There are currently no talks underway to increase permit prices.

Performance Results: Migratory game bird hunting permits were available within the prescribed time period to meet hunter demand. All migratory game bird hunting permits were issued within a few minutes after purchase. Canada Post modified the distribution process to ensure adequate distribution to all points of sale.

($ thousands)
2010-11 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
1,600.0 1,231.0 960.0 2011-12 1,200.0 960.0
2012-13 1,200.0 960.0
2013-14 1,200.0 960.0




User Fee: Migratory Bird Program – Wildlife Habitat Conservation Stamp

Fee Type: R

Fee-Setting Authority: Migratory Bird Convention Act, 1994, s. 12; Migratory Bird Regulations

Date Last Modified: 1991

Performance Standards: The retail value of wildlife habitat conservation stamps (unsigned booklets) is $8.50 per stamp. The performance standard is to ensure that an adequate number of single stamps is available for migratory game bird hunting permits and that a certain number of wildlife habitat conservation stamps is available for distribution by Canada Post and vendors selected by Wildlife Habitat Canada (WHC).

Collectors can purchase wildlife habitat conservation stamps at Canada Post outlets and from Wildlife Habitat Canada and selected vendors by email, phone, and fax (there is a two-week handling period). The price of wildlife habitat conservation stamps ranges from $8.50 for a single stamp to $136.00 for a sheet of 16 stamps; booklets signed by the artist are also available for $20.00. There are currently no talks underway to increase the price of wildlife habitat conservation stamps.

Performance Results: At the beginning of the 2010 fiscal year, a sufficient number of wildlife habitat conservation stamps was available to meet purchase and migratory game bird hunting permit requirements. Customers were able to purchase wildlife habitat conservation stamps from Canada Post outlets, or by mail, phone, and fax. Stamps were made available to customers within the prescribed two-week handling period. Wildlife habitat conservation stamp purchases made through Wildlife Habitat Canada and selected vendors in person, by phone, or by mail were also processed within the prescribed two-week handling period. No complaints were received concerning the availability of stamps.

($ thousands)
2010-11 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
1,900.0 1,080.0 960.0 2011-12 1,100.0 960.0
2012-13 1,100.0 960.0
2013-14 1,100.0 960.0




User Fee: Disposal at Sea Permit Application Fee

Fee Type: R

Fee-Setting Authority: Canadian Environmental Protection Act, 1999 (CEPA 1999), ss. 135(1); Disposal at Sea Regulations

Date Last Modified: 2001

Performance Standards: Under the application fee, each application is reviewed according to Schedule 6 of CEPA 1999 and the Disposal at Sea Regulations. This involves public notice, an application that provides detailed data, scientific review and payment of fees. Each permit is published in the Canada Gazette and issued to permit holder within 120 days of applying if the application is complete and there are no issues from other stakeholders.

Performance Results: Met service standard of permit issuance within 120 days of receipt of a complete application on 85% of delivered permits. Service standard was not met on permits that involved dredging or disposal in newly designated killer whale critical habitat. These permits required extra time to coordinate with DFO and ensure that disposal operations would not destroy critical habitat.

For further details see www.ec.gc.ca/seadisposal/.

($ thousands)
2010-11 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
200.0 220.0 1,021.0 2011-12 200.0 1,021.0
2012-13 200.0 1,021.0
2013-14 200.0 1,021.0




User Fee: Disposal at Sea Permit Fee

Fee Type: R

Fee-Setting Authority: Financial Administration Act (FAA), par. 19.1(a); Disposal at Sea Permit Fee Regulations

Date Last Modified: 2010

Performance Standards: The permittee has access to a permitted site and the ability to dispose of 1000 m3 of dredged or excavated material for each $470 paid. The collected revenue is used by the Disposal at Sea Program to operate a representative national disposal site monitoring program that allows the client group as a whole to continue to have access to suitable disposal sites and to demonstrate that the resource is used sustainably for the Canadian public.

Performance Results: Met the service standards. Permittees disposed of dredged and excavated material authorized by their permits. Representative monitoring was carried out in accordance with monitoring guidelines.

For further details see www.ec.gc.ca/seadisposal/.

($ thousands)
2010-11 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
1,300.0* 543.1* 1,228.4 2011-12 1,000.0 1,100.0
2012-13 1,100.0 1,100.0
2013-14 1,200.0 1,100.0

*The variation between the forecasted revenue and the actual revenue was largely due to the designation of Killer Whale Critical habitat on the west coast that caused a difficulty and delay in issuing permits. As a result the program had to refund some of the money as the permits were not delivered in time to use them, and some permit applications were never received as a result of the ongoing difficulties.

The revenue associated to this user fee is variable and difficult to estimate in advance due to the following: Dredging/disposal is cyclical and vary from year to year; small client base with a few clients with very large volume and the permits which are refundable, at any time, for the unused part.




User Fee: Aviculture and Taxidermy

Fee Type: R

Fee-Setting Authority: Migratory Bird Convention Act, 1994, s. 12; Migratory Bird Regulations

Date Last Modified: Prior to 1978

Performance Standards: These permits are issued by Environment Canada regional offices for a fee of $10.00 each after reviewing applications from the public. To be successful, applicants must meet certain requirements; for example, with respect to aviculture, a person must demonstrate that they will wing-clip/pinion or keep the birds in an enclosure to prevent mixing with wild populations. Each region can attach specific conditions to each permit. Permits generally expire on December 31 of the year issued. The performance standard is to review all applications received and issue permits, or notify applicants of the reasons for denying a permit, within 30 days of receiving the application.

Performance Results: All applications were processed within the 30-day timeframe unless site inspections were required. In those cases (10% of all applications), an additional 30–60 days were required to process the application.

($ thousands)
2010-11 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
N/A 12.4 34.0 2011-12 12.9 34.0
2012-13 12.7 34.0
2013-14 12.6 34.0




User Fee: New Substances Notification Regulations

Fee Type: R

Fee-Setting Authority: New Substances Fees Regulations

Date Last Modified: June 2010

Performance Standards: All notifications are reviewed and decisions taken within the prescribed time frames. Requests are acknowledged by letter, email or fax within 10 business days of receipt.

Performance Results: All new substances notifications are processed and decisions taken within the legislative time period. Requests made by letter, email or fax are responded to 95% of the time within 10 days.

($ thousands)
2010-11 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
350.0 417.0 3,700.0 2011-12 350.0 3,700.0
2012-13 350.0 3,700.0
2013-14 350.0 3,700.0

Other Information: Note that the actual revenues are shared between EC (2/3) and HC (1/3) (In 2010-2011 EC kept $263,508 and HC received $131,754)


User Fees Totals


($ thousands)
  2010-11 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
Subtotal Regulatory 5,560.0 3,716.8 8,374.4 2011-12 4,062.9 8,246.0
2012-13 4,192.7 8,248.0
2013-14 4,292.6 8,250.0
Subtotal Other Products and Services 8.5 11.8 1,105.5 2011-12 9.5 1,100.0
2012-13 10.0 1,200.0
2013-14 10.5 1,300.0
Total 5,568.5 3,728.6 9,479.9 2011-12 4,072.4 9,346.0
2012-13 4,202.7 9,448.0
2013-14 4,303.1 9,550.0

External Fees


External Fee Service Standard Performance Results Stakeholder Consultation
Fees charged for the processing of access requests filed under the Access to Information Act (ATIA) A response is to be provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. A notice of extension must be sent within 30 days after receipt of the request.

The Access to Information Act provides further details: http://laws-lois.justice.gc.ca/eng/acts/A-1/index.html.
Environment Canada received 1128 requests in 2010-2011 and processed 1171 requests, including some carried over from the previous year. One hundred and seventy two (172) requests were carried over to 2011-2012. The service standard is established by the Access to Information Act and the Access to Information Regulations. Consultations with stakeholders were undertaken by the Department of Justice and the Treasury Board of Canada Secretariat for amendments made in 1986 and 1992.
Cap Tourmente National Wildlife Area – Admission Fees Environment Canada strives to meet visitor needs by delivering quality services and providing access to safe and properly maintained facilities. Visitors also have access to bilingual reception and interpretative services provided by experienced and qualified personnel to help them learn more about the Cap Tourmente Wildlife Area and wildlife conservation. Feedback from a number of visitors shows that they are generally satisfied with the services offered and the quality of facility maintenance. No consultations are planned for 2011-2012.
Cap Tourmente National Wildlife Area – Permit Sales In order to meet hunter needs during the hunting season at Cap Tourmente and ensure they enjoy their stay enough to come again, Environment Canada strives to make sure they have access to properly maintained facilities such as attractive trails, pleasant eating areas geared to hunters, and sufficient parking spaces and bathrooms. According to a survey of permit holders conducted in 2005, hunters were very satisfied with the quality of facility maintenance. No consultations are planned for 2011-2012.
Disposal at Sea Permit Application Fees Under the application fee, each application will be reviewed according to Schedule 6 of the Canadian Environmental Protection Act, 1999 (CEPA 1999) and the Disposal at Sea Regulations. This involves public notice, application that provides detailed data, scientific review and payment of fees. Each permit will be published in the Canada Gazette and issued to the permit holder within 120 days of applying if the application is complete and there are no issues from other stakeholders. Met service standard of permit issuance within 120 days of receipt of a complete application on 85% of issued permits. Service standard was not met on permits that involved dredging or disposal in newly designated killer whale critical habitat. These permits required extra time to coordinate with DFO and ensure that disposal operations would not destroy critical habitat. Advice was provided to applicants to assist timely permit reviews. Application fees set in 1993 were rolled over in 2001. Regulatory Impact Assessment Statements and multi-stakeholder consultations were conducted before each regulation was enacted. The last review was conducted in 2003 and its report concluded that no change to fees was required. All consultations between 1993 and 2003 involved discussion papers, public meetings and final reports.

For further details see www.ec.gc.ca/iem-das
Disposal at Sea Permit Fees The permit holder has access to a permitted site and is permitted to dispose of 1000 m3 of dredged or excavated material for each $470 paid. The collected revenue is used by the Disposal at Sea Program to operate a representative national disposal site monitoring program that allows the client group as a whole to continue to have access to suitable disposal sites and to demonstrate that the resource is used sustainably for the Canadian public. Met the service standards. Permit holders disposed of dredged and excavated material as authorized by their permits. Representative monitoring was carried out in accordance with monitoring guidelines. Multi-stakeholder consultations were carried out from 1996 to 1998 for setting the permit fee. There was general acceptance for the fee, but there was some concern for how it would be set. Permit holders indicated that they preferred a proportional volume-based fee. As well, Environment Canada committed to regular meetings with permit holders, reporting, and to review the fee three years after implementation. The review was conducted in 2003 and its report concluded that no change to the fee was required. Further consultations were undertaken between 1993 and 2003 involving discussion papers, public meetings and final reports.

For further details see www.ec.gc.ca/iem-das.
Migratory Bird Program – Migratory Game Bird Hunting Permit Migratory game bird hunting permits are sold for $17.00. They are available as of August 1st at Canada Post offices and from select provincial and private vendors. The performance standard is to ensure that an adequate number of permits is available for distribution as of this date for the duration of the hunting season in each province.

Permits validated with the wildlife habitat conservation stamp are mandatory for migratory game bird hunting. Hunters or their representatives must go to the vendor’s location in person to purchase their migratory game bird hunting permits. Customers receive quality services from hunting permit vendors. They receive their permits a few minutes after completing the transaction.

There are currently no talks underway to increase permit prices.
Migratory game bird hunting permits were available within the prescribed time period to meet hunter demand. All migratory game bird hunting permits were issued within a few minutes after purchase. Canada Post modified the distribution of migratory game bird hunting permits to ensure adequate distribution to all points of sale. There have been no recent consultations. Income from the sale of migratory game bird hunting permits is deposited directly into the Consolidated Revenue Fund. No consultations are planned for 2011-2012.
Migratory Bird Program – Wildlife Habitat Conservation Stamp The retail value of wildlife habitat conservation stamps is $8.50 per stamp. The performance standard is to ensure that an adequate number of single stamps is available for migratory game bird hunting permits and that a certain number of wildlife habitat conservation stamps is available for distribution by Canada Post and vendors selected by Wildlife Habitat Canada (WHC).

Collectors can purchase wildlife habitat conservation stamps at Canada Post outlets and from Wildlife Habitat Canada and selected vendors by email, phone, and fax (there is a two-week handling period). The price of wildlife habitat conservation stamps ranges from $8.50 for a single stamp to $136.00 for a sheet of 16 stamps; booklets signed by the artist are also available for $20.00.

There are currently no talks underway to increase the price of wildlife habitat conservation stamps.
At the beginning of the 2010 fiscal year, a sufficient number of wildlife habitat conservation stamps was available to meet purchase and migratory game bird hunting permit requirements. Customers were able to purchase wildlife habitat conservation stamps from Canada Post outlets, or by mail, phone, and fax. Stamps were made available to customers within the prescribed two-week processing period. Wildlife habitat conservation stamp purchases made through Wildlife Habitat Canada and selected vendors in person, by phone, or by mail were also processed within the prescribed two-week handling period. No complaints were received concerning the availability of stamps. No consultations are planned for 2011-2012.
Migratory Bird Program - Avicultural Permits, Taxidermist Permits, and Eiderdown Permits These permits are issued by Environment Canada's regional offices at a cost of $10 per unit following a review of applications and renewal requests received from the public. Applicants must meet certain criteria to be eligible. For instance, aviculture applicants must demonstrate that they will keep the birds in an enclosure and clip their wings to prevent them from mixing with wild populations. Each region can attach specific conditions to each permit. Permits generally expire on December 31 of the year in which they were issued. The performance standard is to review all incoming applications and to either issue a permit or advise the applicant of the reason his application was denied within 30 days of receipt. All applications were processed within the prescribed 30-day time frame, unless site inspections were required. In these cases (10% of all applications), an additional 30 to 60 days were required to process the applications. As these inspections are under the purview of the Environmental Enforcement Directorate, processing time depends entirely on the officers’ workloads. Since revenues and costs are negligible and as no complaints were received, there are currently no plans to hold consultations.
New Substance Notification All notifications are reviewed and all decisions are taken within the prescribed time frame. Requests are acknowledged by mail, e-mail, or fax within 10 business days of receipt. All new substance notifications were processed and all decisions were taken within the legislated time period. Responses to 95% of requests received by mail, email, or fax were sent within 10 days. Amendments to the New Substances Notifications Regulations were published in Canada Gazette Part II in September 2005. The Charter and Service Standards were updated and published in 2006 as part of the Service Delivery Improvement Initiative of the New Substances Division. In addition, a notifier survey designed in 2004 was implemented to determine areas for improvement in the Program. A second notifier survey for the New Substances Program was conducted in the 2009-2010 fiscal year. Results from both surveys will be used as a benchmark for the Program's improvement initiatives.
Haying & Grazing (CWS Agricultural Activity) A standing request list - “Notice of Interest” - is searched to identify applicants interested in the activity e.g., haying, grazing, crop. If no interest is shown then a call for applications is made through ads in local papers or other suitable means. Interested persons are asked to fill out a Canadian Wildlife Service (CWS) agricultural activity application form. Application forms are reviewed to determine the most suitable candidate and a reference check of the candidate(s) is conducted. The current CWS agricultural permit application form was developed in 1984 and based on the Saskatchewan Environment & Resource Management and Saskatchewan Agriculture and Food permit process. It was revised in 1988 in response to drought conditions. Permits are issued for a period of less than one year and expire on December 31st of the year issued. The fee structure for haying and grazing is based upon the current rates used by Saskatchewan Environment and Saskatchewan Agriculture and Food to ensure “equal service for equal fee” between departments is achieved. Federal lands are monitored to ensure permit conditions are being met and habitat management goals (e.g., maintain native plant community and habitat for wildlife and reduce weed and exotic species invasion) are achieved through the activity. If so, the permit will be granted in subsequent years (subject to annual review). The most suitable applicant is contacted to confirm their interest in obtaining a permit. Discussions are held to ensure the applicant understands and agrees to all conditions that will be on the permit. It is also ensured that the applicant understands the permit is only for one season, and that if any conditions of the permit are not followed, the permit may be immediately revoked by the Minister. Prospective grazing patrons must also submit a grazing plan which is reviewed and refined if required. Changes are reviewed with the patron to make sure they understand and agree with final grazing plan and permit conditions.
Entry Fees: Biosphère (Montréal). Entrance fees (including tax) are: Adult: $12, Students (18 years old and older): $8. Ecoological House visits only $2. Youth (17 years old and under): Free (does not apply to organized groups) Throughout the year, visitors to the Biosphère have access to visitor services and interpretation services in the exhibition halls, guided activities on various environmental subjects, and educational workshops designed especially for groups, as well as maintained facilities (exhibition halls, rest areas, lookouts, parking, etc.) According to visitors’ written comments, which are gathered daily, and evaluation sheets completed by group leaders, a majority of visitors were very satisfied with their individual or group visit experience, and with the other services. When a group visits, the group leader (e.g., the teacher) must complete an assessment of the services received. For visits by individuals, a sample survey will be conducted in 2011-2012.
Publications Most publications are provided free of charge. They are available in the Environment Canada online catalogue in various formats (print, HTML, PDF).Publications (free or sold) are promoted through various vehicles and tools, including the Environment Canada online catalogue, conferences, trade fairs, promotional flyers and the Canada Gazette. Clients include departments, corporations and institutions, as well as the public. Orders are received online via an ordering site, or by phone, email and fax. Requests are generally processed in the order in which they are received, and an order tracking system is in place. Orders are also categorized by priority, with those involving legal statutes, ministerial enquiries and rush orders being treated as high priorities. Turn-around time for individual orders (packaging and shipping) is within three to five working days.

Packaging and shipping is carried out at a dedicated facility (Distribution Centre, 171 Jean-Proux, Gatineau QC K1A 0H3). Items are shipped by Canada Post for the most part, unless the client chooses alternative means, in which instance the Department fully recovers the associated costs. In addition to sending publications out by mail, publications are also distributed through government libraries, electronic distribution, and conferences. From 1991 to 2011, some publications were sold. The practice of selling some publications to recover the printing costs, as opposed to distributing publications at no cost, was implemented for very scientific non-mandatory reports aimed at targeted audiences. This was to avoid large orders from people who would not benefit from the specialized content. The rationale was that the public would be more careful about the quantity ordered if payment were required for the publication.
The online ordering set-up has a built-in tracking system. For audit purposes, all supporting documentation for sold publications (purchase orders, requests, etc.) is attached to the invoice. Most items were prepaid, with the exception of purchases by other government departments and Canadian companies that are set up for purchase orders. For international orders, Environment Canada asks for prepayment before shipping the items, to prevent having to recover small amounts at year end.

The only delays experienced in the past involved reprinting. The online order tracking system allows Environment Canada staff to view the orders; post invoices, work order and shipping information; and to chronologically list all correspondence with the client. Items are categorized as PENDING, PROCESSING and COMPLETED, and are viewed daily to make sure that all orders are completed in a timely fashion. In 2010-2011, Communications Branch has initiated a strategic review and a cost analysis of its publications service; as a result, Environment Canada abolished the services of selling publications. As of April 1, 2011, all publications are available at no cost, but limited the number of publications to be ordered. Few publications were sold from April 1, 2010 to March 31, 2011 as EC phased out the cancellation of this service.
All publications promote our 1-800 number to voice concerns and complaints.