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User Fees and Regulatory Charges/External Fees


User Fees and Regulatory Charges


User Fee: Inward Inspection

Fee Type: Regulatory

Fee-setting Authority: Schedule 1 - Canada Grain Regulations

Date Last Modified: 1991

Performance Standards:

  • Provide all services in a courteous, professional manner
  • Prepare and distribute documentation to interested parties within 24 hours of unload
  • Provide thorough elevator inspections with regard to automatic samplers, protein testers and moisture meters, dryers and other related mechanical equipment
  • Provide advice for companies regarding installation of new or modified sampling equipment, dryers and other mechanical equipment where applicable
  • Address special requests to meet customer needs

Performance Results:

  • From April 1, 2010 to March 31, 2011, Canadian Grain Commission staff inspected 290,471 inward grain cars.
  • The grading of inward grain cars was 98.3% accurate.
  • Service standards were met 100% of the time.
2010-11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue1b Actual Revenue1c Full Cost1a Fiscal Year Forecast Revenue1b Estimated Full Cost1d
7,616 9,183 24,849 2011-12 7,616 25,280
2012-13 7,616 13,233
2013-14 7,616 13,233

1a Commencing in 2010-11, the amounts reported under ‘Full Cost’ are the actual full costs of the Canadian Grain Commission associated with providing the activity. These costs are based on the costing methodology used in Canadian Grain Commission's current User Fee Consultations. In prior years Canadian Grain Commission User Fees Reporting, ‘Full Cost’ excluded any costs that were funded by ad-hoc appropriations. This affects comparability of Canadian Grain Commission User Fees Reporting between years. Going forward, full costs will either be funded by increased user fees or a combination of user fees and appropriations depending on the outcome of our User Fees Consultations.

1b Forecasted revenue is based on projected grain volumes of 50 million tonnes and existing 2010-11 fee levels.

1c Actual revenue is based on actual 2010-11 grain volumes of 57.7 million tonnes and existing 2010-11 fee levels.

1d The amounts reported under ‘Estimated Full Cost’ are the estimated full costs based on approved funding as reported in the RPP for 2011-12. For period 2012-13 and beyond, costs are not reflective of the full costs of providing the activity for the planning years, but are limited to the funding that has been approved to date.



User Fee: Outward Inspection

Fee Type: Regulatory

Fee-setting Authority: Schedule 1 - Canada Grain Regulations

Date Last Modified: 1991

Performance Standards:

  • While grain is being conveyed to the vessel, truck or railcar, continuously monitor the grade of the grain according to the information listed on the shipping order
  • Analyze representative increments for a cargo every 2000 tonnes or within a timed interval that has been identified for the terminal and advise the shippers of the results within 20 minutes of commencing the analysis, and always when there is a problem
  • Notify the designated facility representative immediately after the discovery of quality anomalies to minimize the cost of corrections
  • Keep an official record of the loading and retain samples for six months so that the Canadian Grain Commission and its customers can review the details of the shipment should the need arise
  • Accurately reflect the loading data in the certificate, letters of analysis or other documents that are issued and offer as much flexibility in the format of these documents as our Act and Regulations allow
  • Issue the appropriate certificates for the cargo within twenty-four hours of receiving a) the documentation requests from the shipper/exporter and b) the loading data from the inspection unit

Performance Results:

  • From April 1, 2010 to March 31, 2011, Canadian Grain Commission staff issued 8,257 certificates of quality representing 29,566,354 tonnes of Canadian export grain.
  • Service Standards were met 100% of the time.
2010-11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue2b Actual Revenue2c Full Cost2a Fiscal Year Forecast Revenue2b Estimated Full Cost2d
12,732 16,547 29,630 2011-12 12,732 30,633
2012-13 12,732 16,036
2013-14 12,732 16,036

2a Commencing in 2010-11, the amounts reported under 'Full Cost' are the actual full costs of the Canadian Grain Commission associated with providing the activity. These costs are based on the costing methodology used in Canadian Grain Commission's current User Fee Consultations. In prior years Canadian Grain Commission User Fees Reporting, 'Full Cost' excluded any costs that were funded by ad-hoc appropriations. This affects comparability of Canadian Grain Commission User Fees Reporting between years. Going forward, full costs will either be funded by increased user fees or a combination of user fees and appropriations depending on the outcome of our User Fees Consultations.

2b Forecasted revenue is based on projected grain volumes of 50 million tonnes and existing 2010-11 fee levels.

2c Actual revenue is based on actual 2010-11 grain volumes of 57.7 million tonnes and existing 2010-11 fee levels.

2d The amounts reported under 'Estimated Full Cost' are the estimated full costs based on approved funding as reported in the RPP for 2011-12. For period 2012-13 and beyond, costs are not reflective of the full costs of providing the activity for the planning years, but are limited to the funding that has been approved to date.



User Fee: Inward Weighing

Fee Type: Regulatory

Fee-setting Authority: Schedule 1 - Canada Grain Regulations

Date Last Modified: 1991

Performance Standards:

  • Endeavour to provide receipt data within 24 hours of unload
  • Provide all services in a courteous, professional manner
  • Accurately determine the amount of grain weighed and facilitate the verification of the weight with the interested parties through the certificates and other documents that we issue
  • Monitor the weights and grain flow routes while grain is being conveyed from the truck or railcar
  • Notify the facility representatives immediately after the discovery of quantity anomalies or weighing exceptions in order to minimize correction costs
  • Provide our staff with the tools and knowledge to consistently apply the protocols for official weighing as our principal training objective
  • Address special requests to meet clients’ needs

Performance Results:

  • From April 1, 2010 to March 31, 2011, Canadian Grain Commission staff officially weighed 300,567 inward grain cars.
  • Service Standards were met 100% of the time.
2010-11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue3b Actual Revenue3c Full Cost3a Fiscal Year Forecast Revenue3b Estimated Full Cost3d
1,662 1,974 6,490 2011-12 1,662 6,922
2012-13 1,662 3,624
2013-14 1,662 3,624

3a Commencing in 2010-11, the amounts reported under 'Full Cost' are the actual full costs of the Canadian Grain Commission associated with providing the activity. These costs are based on the costing methodology used in Canadian Grain Commission's current User Fee Consultations. In prior years Canadian Grain Commission User Fees Reporting, 'Full Cost' excluded any costs that were funded by ad-hoc appropriations. This affects comparability of Canadian Grain Commission User Fees Reporting between years. Going forward, full costs will either be funded by increased user fees or a combination of user fees and appropriations depending on the outcome of our User Fees Consultations.

3b Forecasted revenue is based on projected grain volumes of 50 million tonnes and existing 2010-11 fee levels.

3c Actual revenue is based on actual 2010-11 grain volumes of 57.7 million tonnes and existing 2010-11 fee levels.

3d The amounts reported under 'Estimated Full Cost' are the estimated full costs based on approved funding as reported in the RPP for 2011-12. For period 2012-13 and beyond costs, are not reflective of the full costs of providing the activity for the planning years, but are limited to the funding that has been approved to date.



User Fee: Outward Weighing

Fee Type: Regulatory

Fee-setting Authority: Schedule 1 - Canada Grain Regulations

Date Last Modified: 1991

Performance Standards:

  • Endeavour to provide shipment data before the close of the next business day
  • Ensure the timely transfer of official documents
  • Process and document all shipments so as not to delay the loading operations of the facility
  • Accurately determine the amount of grain weighed and facilitate the verification of the weight with the interested parties
  • Continuously monitor the weights and grain flow routes while grain is being conveyed to the truck, railcar or vessel
  • Notify the facility representatives immediately after the discovery of quantity anomalies or weighing exceptions so that the cost of corrections is minimized
  • Keep an official record of shipping routes and scale tapes for 2 years after a loading
  • Accurately reflect the loading data in the certificates and other documents that are issued

Performance Results:

  • From April 1, 2010 to March 31, 2011, Canadian Grain Commission staff officially weighed 26,237,496 tonnes of grain for export from Canada.
  • Service Standards were met 100% of the time.
2010-11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue4b Actual Revenue4c Full Cost4a Fiscal Year Forecast Revenue4b Estimated Full Cost4d
7,109 8,913 9,874 2011-12 7,109 10,686
2012-13 7,109 5,594
2013-14 7,109 5,594

4a Commencing in 2010-11, the amounts reported under 'Full Cost' are the actual full costs of the Canadian Grain Commission associated with providing the activity. These costs are based on the costing methodology used in Canadian Grain Commission's current User Fee Consultations. In prior years Canadian Grain Commission User Fees Reporting, 'Full Cost' excluded any costs that were funded by ad-hoc appropriations. This affects comparability of Canadian Grain Commission User Fees Reporting between years. Going forward, full costs will either be funded by increased user fees or a combination of user fees and appropriations depending on the outcome of our User Fees Consultations.

4b Forecasted revenue is based on projected grain volumes of 50 million tonnes and existing 2010-11 fee levels.

4c Actual revenue is based on actual 2010-11 grain volumes of 57.7 million tonnes and existing 2010-11 fee levels.

4d The amounts reported under 'Estimated Full Cost' are the estimated full costs based on approved funding as reported in the RPP for 2011-12. For period 2012-13 and beyond, costs are not reflective of the full costs of providing the activity for the planning years, but are limited to the funding that has been approved to date.



User Fee: Registration and Cancellation

Fee Type: Regulatory

Fee-setting Authority: Schedule 1 - Canada Grain Regulations

Date Last Modified: 1991

Performance Standards:

  • Reply to client phone calls or e-mails within 30 minutes of the time they are received or advise employees (via a message) when we will be able to resolve their questions
  • Provide 5 minute response between the hours of 7:30 and 4:30 CST and within 30 minutes at other times
  • Monitor the system on weekends to ensure continued operation

Performance Results:

  • Service Standards were met 100% of the time.
2010-11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue5b Actual Revenue5c Full Cost5a Fiscal Year Forecast Revenue5b Estimated Full Cost5d
3,836 4,398 367 2011-12 3,836 364
2012-13 3,836 191
2013-14 3,836 191

5a Commencing in 2010-11, the amounts reported under ‘Full Cost’ are the actual full costs of the Canadian Grain Commission associated with providing the activity. These costs are based on the costing methodology used in Canadian Grain Commission's current User Fee Consultations. In prior years Canadian Grain Commission User Fees Reporting, ‘Full Cost’ excluded any costs that were funded by ad-hoc appropriations. This affects comparability of Canadian Grain Commission User Fees Reporting between years. Going forward, full costs will either be funded by increased user fees or a combination of user fees and appropriations depending on the outcome of our User Fees Consultations.

5b Forecasted revenue is based on projected grain volumes of 50 million tonnes and existing 2010-11 fee levels.

5c Actual revenue is based on actual 2010-11 grain volumes of 57.7 million tonnes and existing 2010-11 fee levels.

5d The amounts reported under 'Estimated Full Cost' are the estimated full costs based on approved funding as reported in the RPP for 2011-12. For period 2012-13 and beyond, costs are not reflective of the full costs of providing the activity for the planning years, but are limited to the funding that has been approved to date.



User Fee: Licensing and Producer Car

Fee Type: Regulatory

Fee-setting Authority: Schedule 1 - Canada Grain Regulations

Date Last Modified: 1991

Performance Standards:

  • Upon receipt of all required documentation for licensing, monitor prospective licensee files to ensure that the files are processed and approved within 10 working days (pending availability of decision makers)
  • Advise licensees of their licensing requirements 2 months prior to their licence renewal date
  • Notify a licensee the day a licence is issued and ensure that the licence is mailed to the licensee within 5 working days from the effective date of the licence
  • Ensure that customers are notified about changes in a Canadian Grain Commission licensees’ status within 3 working days of the effective change. In lieu of a 3 working day standard, notification of changes will take place via newspaper and other media publications
  • Respond to customer inquiries within 24 hours

Performance Results:

  • As of March 31, 2011, the Canadian Grain Commission had 156 licensees. It should be noted that many licensees hold multiple licences (e.g., primary, grain dealer, terminal, transfer).
  • Service standards were met 100% of the time.
2010-11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue6b Actual Revenue6c Full Cost6a Fiscal Year Forecast Revenue6b Estimated Full Cost6d
469 466 2,601 2011-12 469 2,982
2012-13 469 1,561
2013-14 469 1,561

6a Commencing in 2010-11, the amounts reported under ‘Full Cost’ are the actual full costs of the Canadian Grain Commission associated with providing the activity. These costs are based on the costing methodology used in Canadian Grain Commission's current User Fee Consultations. In prior years Canadian Grain Commission User Fees Reporting, ‘Full Cost’ excluded any costs that were funded by ad-hoc appropriations. This affects comparability of Canadian Grain Commission User Fees Reporting between years. Going forward, full costs will either be funded by increased user fees or a combination of user fees and appropriations depending on the outcome of our User Fees Consultations.

6b Forecasted revenue is based on projected grain volumes of 50 million tonnes and existing 2010-11 fee levels.

6c Actual revenue is based on actual 2010-11 grain volumes of 57.7 million tonnes and existing 2010-11 fee levels.

6d The amounts reported under 'Estimated Full Cost' are the estimated full costs based on approved funding as reported in the RPP for 2011-12. For period 2012-13 and beyond, costs are not reflective of the full costs of providing the activity for the planning years, but are limited to the funding that has been approved to date.


User Fees Totals

2010-11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue7b Actual Revenue7c Full Cost7a Fiscal Year Forecast Revenue7b Estimated Full Cost7d
Subtotal Regulatory 33,424 41,481 73,811 2011-12 33,424 76,866
2012-13 33,424 40,238
2013-14 33,424 40,238
Subtotal Other Products and Services5 3,759 3,563 4,760 2011-12 3,759 4,350
2012-13 3,759 2,277
2013-14 3,759 2,277
Total 37,183 45,044 78,571 2011-12 37,183 81,216
2012-13 37,183 42,515
2013-14 37,183 42,515

7a Commencing in 2010-11, the amounts reported under ‘Full Cost’ are the actual full costs of the Canadian Grain Commission associated with providing the activity. These costs are based on the costing methodology used in Canadian Grain Commission's current User Fee Consultations. In prior years Canadian Grain Commission User Fees Reporting, ‘Full Cost’ excluded any costs that were funded by ad-hoc appropriations. This affects comparability of Canadian Grain Commission User Fees Reporting between years. Going forward, full costs will either be funded by increased user fees or a combination of user fees and appropriations depending on the outcome of our User Fees Consultations.

7b Forecasted revenue is based on projected grain volumes of 50 million tonnes and existing 2010-11 fee levels.

7c Actual revenue is based on actual 2010-11 grain volumes of 57.7 million tonnes and existing 2010-11 fee levels.

7d The amounts reported under ‘Estimated Full Cost’ are the estimated full costs based on approved funding as reported in the RPP for 2011-12. For period 2012-13 and beyond, costs are not reflective of the full costs of providing the activity for the planning years, but are limited to the funding that has been approved to date.

7e This includes fees related to Access to Information and Privacy (ATIP) requests. The fees collected by the Canadian Grain Commission related to ATIP requests during 2010-11 were negligible ($5.00). The majority of ATIP requests involving the Canadian Grain Commission were coordinated through AAFC and any related ATIP fees were collected by AAFC.


External Fees

External Fee Service Standard Performance Results
Inward Inspection
  • Provide all services in a courteous, professional manner
  • Prepare and distribute documentation to interested parties within 24 hours of unload
  • Provide thorough elevator inspections with regard to automatic samplers, protein testers and moisture meters, dryers and other related mechanical equipment
  • Provide advice for companies regarding installation of new or modified sampling equipment, dryers and other mechanical equipment where applicable
  • Address special requests to meet customer needs
From April 1, 2010 to March 31, 2011, Canadian Grain Commission staff inspected 290,471 inward grain cars.

The grading of inward grain cars was 98.3% accurate.

Service standards were met 100% of the time.
Outward Inspection
  • While grain is being conveyed to the vessel, truck or railcar, continuously monitor the grade of the grain according to the information listed on the shipping order
  • Analyze representative increments for the cargo every 2000 tonnes or within a timed interval that has been identified for the terminal and advise the shippers of the results within 20 minutes of commencing the analysis, and always when there is a problem
  • Notify the designated facility representative immediately after the discovery of quality anomalies so that the cost of corrections is minimized
  • Keep an official record of the loading and retain samples for six months so that the Canadian Grain Commission and its customers can review the details of the shipment should the need arise
  • Accurately reflect the loading data in the certificate, letters of analysis or other documents that we issue and offer as much flexibility in the format of these documents as our Act and Regulations allow
  • Issue the appropriate certificates for the cargo within twenty-four hours of receiving a) the documentation requests from the shipper/exporter and b) the loading data from the inspection unit
From April 1, 2010 to March 31, 2011, Canadian Grain Commission staff issued 8,257 certificates of quality representing 29,566,354 tonnes of Canadian export grain.

Service Standards were met 100% of the time.
Inward Weighing
  • Endeavour to provide receipt data within 24 hours of unload
  • Provide all services in a courteous, professional manner
  • Accurately determine the amount of grain weighed and facilitate the verification of the weight with the interested parties through the certificates and other documents that we issue
  • Monitor the weights and grain flow routes while grain is being conveyed from the truck or railcar
  • Notify the facility representatives immediately after the discovery of quantity anomalies or weighing exceptions in order to minimize correction costs
  • Provide our staff with the tools and knowledge to consistently apply the protocols for official weighing as our principal training objective
  • Address special requests to meet clients’ needs
From April 1, 2010 to March 31, 2011, Canadian Grain Commission staff officially weighed 300,567 inward grain cars.

Service Standards were met 100% of the time.
Outward Weighing
  • Endeavour to provide shipment data before the close of the next business day
  • Ensure the timely transfer of official documents
  • Process and document all shipments so as not to delay the loading operations of the facility
  • Accurately determine the amount of grain weighed and facilitate the verification of the weight with the interested parties
  • Continuously monitor the weights and grain flow routes while grain is being conveyed to the truck, railcar or vessel
  • Notify the facility representatives immediately after the discovery of quantity anomalies or weighing exceptions so that the cost of corrections is minimized
  • Keep an official record of shipping routes and scale tapes for 2 years after a loading
  • Accurately reflect the loading data in the certificates and other documents that we issue
From April 1, 2010 to March 31, 2011, Canadian Grain Commission staff officially weighed 26,237,496 tonnes of grain for export from Canada.

Service Standards were met 100% of the time.
Registration and Cancellation
  • Reply to phone calls or e-mails from clients within 30 minutes of the time they are received or advise employees (via a message) when we will be able to resolve their questions
  • Provide 5-minute response between the hours of 7:30 and 4:30 CST and within 30 minutes at other times
  • Monitor the system on weekends to ensure continued operation
Service Standards were met 100% of the time.
Licensing
  • Upon receipt of all required documentation for licensing, monitor prospective licensee files to ensure that the files are processed and approved within 10 working days (pending availability of decision makers)
  • Advise licensees of their licensing requirements 2 months prior to their licence renewal date
  • Notify the licensee the day a licence is issued and ensure the licence is mailed to the licensee within 5 working days from the effective date of the licence
  • Ensure that customers are notified about changes in Canadian Grain Commission licensees’ status within 3 working days of the effective change. In lieu of a 3 working day standard, notification of changes will take place via newspaper and other media publications
  • Respond to customer inquiries within 24 hours
As of March 31, 2011, the Canadian Grain Commission had 156 licensees. It should be noted that many licensees hold multiple licences (e.g., primary, grain dealer, terminal, transfer).

Service standards were met 100% of the time.