Treasury Board of Canada Secretariat
Symbol of the Government of Canada

ARCHIVED - Canada Border Services Agency - Supplementary Tables


Warning This page has been archived.

Archived Content

Information identified as archived on the Web is for reference, research or recordkeeping purposes. It has not been altered or updated after the date of archiving. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats on the "Contact Us" page.

Response to Parliamentary Committees and External Audits


Response to Parliamentary Committees
N/A
Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)

Facilitating the Flow of Imported Commercial Goods:

The Office of the Auditor General's Audit Report entitled Facilitating the Flow of Imported Commercial Goods was tabled in Parliament on October 26, 2010. The Audit made the following four recommendations:

Recommendation 8.28: The Canada Border Services Agency should improve its systems and practices for monitoring the quality of electronic information that it receives during the commercial importing process – to obtain reasonable assurance that this information is accurate, complete and timely. The Agency should then use the results of its monitoring process for continuous improvement.

Recommendation 8.49: The Canada Border Services Agency should improve its measurement of service standards and should collect and publish service information to increase predictability in the commercial importing process.

Recommendation 8.59: To have better assurance that the assessments provided by importers are accurate and complete, the Canada Border Services Agency should improve its measurement and monitoring of: 

  • trend information on importer compliance;
  • significant changes in compliance patterns, and
  • the estimated revenue impact of non-compliance with the rules for assessing duties and taxes owing on imported commercial goods.

Recommendation 8.64: The Canada Border Services Agency should ensure that the reassessment policy is applied consistently and correctly. It should then monitor importers to ensure that they comply with the required corrective actions.

The audit report and the CBSA responses to each recommendation can be found at:
http://www.oag-bvg.gc.ca/internet/English/parl_oag_201010_08_e_34291.html

External Audits: (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages)

Office of the Commissioner of Official Languages:

The Office of the Commissioner of Official Languages issues report cards to a number of federal institutions. The report cards evaluate the strengths and weaknesses of federal institutions in terms of their various obligations under the Official Languages Act. The 2009–10 Report Card for the Canada Border Services Agency (CBSA) gave the Agency an overall rating of E.

The report card for the CBSA was completed and posted in 2010-11. It can be found at:
http://www.ocol-clo.gc.ca/html/cbsa_asfc_09_10_e.php