All cardholders receive formal training on green procurement by completing the online Acquisition card course (CBSA's in-house, tailored alternative to course C215 available from the CSPS).  The course was updated in June 2010 to reflect/incorporate green procurement principles.

There were 51 new cardholders from April 1 to June 1, 2010, and 159 new cardholders from June 1, 2010, to March 31, 2011. Therefore, 159 new cardholders received the training on green procurement over 210 new cardholders.

The Contracting and Assets Division (CAD) developed values and ethics to apply at the operational level. One of the values is co-operation. Co-operation is demonstrated through client service, teamwork, and the ability to balance clients' objectives and CAD regulations and practices while taking into account overriding Government objectives affecting procurement, including Aboriginal business development, sustainable development and corporate priorities.

• The CBSA's Procurement Process Checklist includes: 
• using green standing offers;
  • dealing with vendors who are environmentally responsible, e.g. those that meet the International Organization of Standardization ISO 14000; and
  • developing and implementing environmental clauses in all contracting documents.
  • Procurement officers at Headquarters have successfully completed the online Canada School of Public Service Green Procurement (C215) course.
• Increased attendance at and participation in governmental greening conferences resulted in heightened awareness of best practices related to green procurement.
• During Environment Week 2010, procurement staff received daily e-mails that resulted in increased awareness of greening opportunities.
• The Agency included green procurement training in its acquisition card training for new cardholders.
• The Agency initiated the inclusion of green procurement commitments in the performance management agreements of the Manager of Contracting, Manager of Fleet, Manager of the Central Total Asset Management Project and Manager of Policy.
• The Agency developed packaging policies aimed at reducing waste, such as returning packaging and any recyclable materials, and has included these policies in contracts when requisitioning the delivery of goods.
• The CBSA encouraged vendors to offer environmentally friendly products and services by including environmental requirements in the evaluation criteria. 
• The CBSA is developing a Centralized Total Asset Management Framework that consolidates policies and procedures; it now includes the disposal stage of the life-cycle approach. The planning, acquisition and use stages of the approach are in development.
• The Agency has completed the policy and guidelines for managing the disposal of surplus materiel assets such as e-waste disposal methods. 

Two-sided printing/printers are mandated by the CBSA's Innovation, Science and Technology Branch.

The CBSA's contracting officers used double-sided printing and recycled paper for all printing.