Common menu bar links
Breadcrumb Trail
ARCHIVED - Library and Archives Canada - Supplementary Tables
This page has been archived.
Archived Content
Information identified as archived on the Web is for reference, research or recordkeeping purposes. It has not been altered or updated after the date of archiving. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats on the "Contact Us" page.
User Fees and Regulatory Charges/External Fees
User Fees and Regulatory Charges
User Fee: Copies of textual documents and microforms, 105-mm microfiches of maps and architectural drawings, documents and archival records created in electronic formats by LAC staff
Fee Type: Other Products and Services (O)
Fee-setting Authority: The Department of Canadian Heritage Act, sections 8 to 12
Date Last Modified: Published in Canada Gazette, Part 1, August 6, 2005
Performance Standards: Regular orders are processed within 30 days of receipt.
For rush service:
| Number of Copies | Response Time | |
|---|---|---|
| In-person Request | Written Request | |
| 100 | Maximum of 100 copies per 24 hours | 5 working days |
| 500 – 999 | 5 working days | 7 working days |
| 1,000 – 1,999 | 10 working days | |
| 2,000 – 2,999 | 15 working days | |
| 3,000 – 3,999 | 20 working days | |
| 4,000 – 4,999 | 25 working days | |
| 5,000 – 6,000 | 30 working days | |
| Number of Copies | Response Time | |
|---|---|---|
| In-person Request | Written Request | |
| 50 | Maximum of 50 copies per 24 hours | 7 working days |
| 250 – 499 | 5 to 10 working days | 7 to 10 working days |
| 500 – 749 | 10 to 15 working days | |
| 750 – 999 | 15 to 20 working days | |
| 1,000 – 1,249 | 20 to 25 working days | |
| 1,250 – 1,500 | 25 to 30 working days | |
Performance Results: The processing standard of 30 days has been met at 95%. The processing standard for the rush service has been met at 100%.
| 2010-11 ($ thousands) | Planning Years ($ thousands) | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 394.3 | 297.3 | 2,293.8 | 2011-12 | 408.1 | 2,351.0 |
| 2012-13 | 408.1 | 2,409.9 | |||
| 2013-14 | 408.1 | 2,470.1 | |||
Other Information: The Web site www.collectionscanada.gc.ca/copies/005010-5020-e.html contains further information regarding our services, prices and performance standards.
User Fee: Copies of documents on microform produced by clients themselves
Fee Type: Other Products and Services (O)
Fee-setting Authority: The Department of Canadian Heritage Act, sections 8 to 12
Date Last Modified: Published in Canada Gazette, Part 1, August 6, 2005
Performance Standards: Not applicable
Performance Results: Client Self-Service, clients get the microform on the shelf and make their own copies.
| 2010-11 ($ thousands) | Planning Years ($ thousands) | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 52.7 | 22.6 | 99.2 | 2011-12 | 38.4 | 101.7 |
| 2012-13 | 38.4 | 104.2 | |||
| 2013-14 | 38.4 | 106.8 | |||
User Fee: Service fee for reproduction of documents produced by private sector suppliers
Fee Type: Other Products and Services (O)
Fee-setting Authority: The Department of Canadian Heritage Act, sections 8 to 12
Date Last Modified: Published in Canada Gazette, Part 1, August 6, 2005
Performance Standards: Upon receipt of request: for copied material: approx. 6 weeks; for uncopied material: approx. 10-12 weeks
Performance Results: The processing standard of 6 weeks for copied material has been met at 99%; the processing standard of 12 weeks for uncopied material has been met at 99%.
| 2010-11 ($ thousands) | Planning Years ($ thousands) | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 56.0 | 27.6 | 716.8 | 2011-12 | 49.5 | 734.7 |
| 2012-13 | 49.5 | 753.1 | |||
| 2013-14 | 49.5 | 771.9 | |||
User Fee: Postage and handling
Fee Type: Other Products and Services (O)
Fee-setting Authority: The Department of Canadian Heritage Act, sections 8 to 12
Date Last Modified: Published in Canada Gazette, Part 1, August 6, 2005
Performance Standards: Not applicable
Performance Results: Not applicable
| 2010-11 ($ thousands) | Planning Years ($ thousands) | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 36.8 | 30.3 | 51.5 | 2011-12 | 40.4 | 52.8 |
| 2012-13 | 40.4 | 54.1 | |||
| 2013-14 | 40.4 | 55.5 | |||
User Fee: Fees charged for the processing of access requests filed under the Access to Information Act
Fee Type: Other Products and Services (O)
Fee-setting Authority: Access to Information Act
Date Last Modified: 2007 (as a result of amendments to the Federal Accountabi-lity Act)
Performance Standards: 30 days, or within allowable time extensions
Performance Results: Access to Information Act: 94% of the formal requests were completed on time. Privacy Act: 99% of the formal requests were completed on time
| 2010-11 ($ thousands) | Planning Years ($ thousands) | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 10.2 | 10.9 | 6,781.8 | 2011-12 | 13.6 | 6,951.3 |
| 2012-13 | 13.6 | 7,125.1 | |||
| 2013-14 | 13.6 | 7,303.2 | |||
User Fees Totals
| 2010-11 ($ thousands) | Planning Years ($ thousands) | |||||
|---|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost | |
| Subtotal Regulatory | 2011-12 | |||||
| 2012-13 | ||||||
| 2013-14 | ||||||
| Subtotal Other Products and Services | 550.0 | 388.7 | 9,943.1 | 2011-12 | 550.0 | 10,191.5 |
| 2012-13 | 550.0 | 10,446.4 | ||||
| 2013-14 | 550.0 | 10,707.5 | ||||
| Total | 550.0 | 388.7 | 9,943.1 | 2011-12 | 550.0 | 10,191.5 |
| 2012-13 | 550.0 | 10,446.4 | ||||
| 2013-14 | 550.0 | 10,707.5 | ||||
External Fees
| External Fee | Service Standard | Performance Results | Stakeholder Consultation |
|---|---|---|---|
| Copies of textual documents and microforms, 105-mm microfiches of maps and architectural drawings documents and archival records created in electronic formats by LAC staff | Regular orders are processed within 30 days of receipt. For rush service see Table 6-A Section C. | The processing standard of 30 days has been met at 92%. The processing standard for the rush service has been met at 100%. | During 2010-2011, Stakeholder Consultations were conducted with clients using the services at distance and in-person. 83.3% of “at a distance” clients were satisfied with services received. 87% of “in-person” clients were satisfied with services received. |
| Copies of documents on microform produced by clients themselves | Not applicable | Clients serve themselves. They pick-up the microforms from the shelf and make their own copies. | |
| Service fee for reproduction of documents produced by private sector suppliers | Upon receipt of request: for copied material: approx. 6 weeks; for uncopied material: approx. 10-12 weeks. | The processing standard of 6 weeks for copied material has been met at 99% The processing standard of 10-12 weeks for uncopied material has been met at 99% |
During 2010-2011, Stakeholder Consultations were conducted with clients using the services at distance and in-person. 83.3% of “at a distance” clients were satisfied with services received. 87% of “in person” clients were satisfied with services received. |