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User Fees Reporting
User Fees
User Fee: Federal Workers' Compensation Service Fees for Administration
Fee Type: (O) 1
Fee-setting Authority: Government Employees Compensation Act
Date Last Modified: September 1990
Performance Standards: 90% of claims processed to the appropriate provincial workers' compensation authority within 24 hours
Performance Results: 80%a
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 2,400 | 2,600 | 4,000 | 2010-11 | 2,700 | 4,100 |
| 2011-12 | 2,800 | 4,200 | |||
| 2012-13 | 2,900 | 4,300 | |||
Other Information:.
1 Regulatory (R) or Other Products and Services (O).
a Performance results have increased gradually for the second consecutive year in spite of the processing requirement implemented in 2008-09 to have all identified third party Government Employees Compensation Act (GECA) claims undergo an "election" by the claimants and an issue with clients submitting incomplete reports to regional offices, which caused delays detrimental to achieving the 24-hour reporting target. Affected regions have addressed the issue with employers concerned.
User Fee: Other Initiative - Labour Fire Protection Engineering Services Fees b
Fee Type: (O) 1
Fee-setting Authority: Financial Administration Act
Date Last Modified: June 1993
Performance Standards: 90% of plan review completed within 21 calendar days or 15 working days
Performance Results: 94%
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 130 | 135 | 4,800 | 2010-11 | 80 | 4,900 |
| 2011-12 | 80 | 5,000 | |||
| 2012-13 | 80 | 5,100 | |||
Other Information:
1 Regulatory (R) or Other Products and Services (O).
b The Full Cost represents the total expenditures for Fire Protection Services program of which only a small portion is recoverable through user fees for the fire protection engineering service delivery to Crown Corporations. The eventual termination of these engineering services to Crown Corporations is being considered, which would impact the Forecast Revenue. This year, Actual Revenues were higher due to an increased demand for inspection.
User Fee: Fees charged for the processing of access requests filed under the Access to Information Act (ATIA)
Fee Type: (O) 1
Fee-setting Authority: Access to Information Act
Date Last Modified: 1992
Performance Standards: Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension to be sent within 30 days after receipt of requestc.
The Access to Information Act provides more detail: http://laws.justice.gc.ca/en/A-1/218072.html
Performance Results: 90%
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 3 | 2 | 743 | 2010-11 | 5 | 750 |
| 2011-12 | 5 | 750 | |||
| 2012-13 | 5 | 750 | |||
Other Information:
1 Regulatory (R) or Other Products and Services (O).
c Even though the legislative deadline is 30 calendar days, extensions are allowed depending on the complexity of the request.
User Fee: Searches of the CPP and OAS data banks
Fee Type: (R) 1
Fee-setting Authority: Department of Social Development Act, Section 19
Date Last Modified: 1998
Performance Standards: Searches completed within 10 working days from receipt of requestd
Performance Results: 95%
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 268 | 221 | 221 | 2010-11 | 243 | 243 |
| 2011-12 | 267 | 267 | |||
| 2012-13 | 294 | 294 | |||
Other Information:
1 Regulatory (R) or Other Products and Services (O).
d Depending on the volume of commercial search requests, the searches will be completed no later than 10 working days after receipt of the request. Demand has decreased slightly and forecasts have been adjusted accordingly.
User Fee: Social Insurance Number Replacement Card Feee
Fee Type: (R) 1
Fee-setting Authority: Financial Administration Act
Date Last Modified: 1988
Performance Standards: A replacement Social Insurance Number (SIN) card will be mailed within 5 business days from date of receipt of request
90 % of Social Insurance Number (SIN) replacement cards will be mailed within 5 business days from date of receipt of request.
Performance Results: 93%
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 1,840 | 1,851 | 2,949 | 2010-11 | 1,887 | 3,053 |
| 2011-12 | 1,935 | 3,165 | |||
| 2012-13 | 1,984 | 3,281 | |||
Other Information:
1 Regulatory (R) or Other Products and Services (O).
e The full cost is lower than in previous years because the calculation this year is based on more accurate information to distinguish between the replacement cards that have fees from those that do not have fees.
| 2009-10 | Planning Years | |||||
|---|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost | |
| Sub-Total (R) | 2,108 | 2,072 | 3,170 | 2010-11 | 2,130 | 3,296 |
| 2011-12 | 2,202 | 3,432 | ||||
| 2012-13 | 2,278 | 3,575 | ||||
| Sub-Total (O) | 2,533 | 2,737 | 9,543 | 2010-11 | 2,785 | 9,750 |
| 2011-12 | 2,885 | 9,950 | ||||
| 2012-13 | 2,985 | 10,150 | ||||
| Total | 4,641 | 4,809 | 12,713 | 2010-11 | 4,915 | 13,046 |
| 2011-12 | 5,087 | 13,382 | ||||
| 2012-13 | 5,263 | 13,725 | ||||
External Fees
| External Fee | Service Standard | Performance Results | Stakeholder Consultation |
|---|---|---|---|
| Federal Workers' Compensation Service Fees for Administration | 90% of claims processed to the appropriate provincial workers' compensation authority within 24 hours. | 80% of claims were processed to the appropriate provincial workers' compensation authority within 24 hours | The Service Fees cover expenses to administer the Crowns Corporations' workers' compensation program and represent HRSDC salaries, non-salaries, accommodation costs, cost of capital and depreciation costs, which are charged and prorated based on each organization’s number of new claims. Clients have the opportunity to provide feedback on service standards at any time through the Labour Program regional offices and headquarters. |
Other Information: The number of claims processed within a 24-hour period to the appropriate workers' compensation authority has increased for the second consecutive year. There have been a number of problems with larger clients submitting incomplete reports, which has delayed the 24-hour reporting target; affected regions have addressed concerns with employers in question. Also, the processing requirement implemented during fiscal 2008-09 to have all identified third party Government Employees Compensation Act (GECA) claims undergo an "election" by the claimants has further hindered the ability to achieve the target rate in question.
| External Fee | Service Standard | Performance Results | Stakeholder Consultation |
|---|---|---|---|
| Other Initiative - Labour Fire Protection Engineering Services Fees | 90% of plan review completed within 21 calendar days or 15 working days. | 94% of plan review completed within 21 calendar days or 15 working days | The stakeholders (Crown corporations, TBS and Labour Canada department officials) were consulted in 1992-1993 and the fees were set and approved by TB in 1993. |
Other Information: The eventual termination of these engineering services to Crown Corporations is being considered.
| External Fee | Service Standard | Performance Results | Stakeholder Consultation |
|---|---|---|---|
| Fees charged for the processing of access requests filed under the Access to Information Act (ATIA) | Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension to be sent within 30 days after receipt of request. The Access to Information Act provides more detail: http://laws.justice.gc.ca/en/A-1/218072.html. |
90% | The service standard is established by the Access to Information Act and the Access to Information Regulations. Consultations with stakeholders were undertaken by the Department of Justice and the Treasury Board Secretariat for amendments done in 1986 and 1992. |
Other Information:
| External Fee | Service Standard | Performance Results | Stakeholder Consultation |
|---|---|---|---|
| Searches of the CPP and OAS data banks | Searches completed within 10 working days from receipt of request. | 10-day standard met at 95% | A departmental study done in 2005 confirmed the maximum fee of $10 that is charged does not exceed the cost per search. Consultations with stakeholders would be undertaken prior to any proposed fee amendment. Additionally, a fee is negotiated if the numbers of requests are more than 1,000 at a given time by one company. Clients have the opportunity to convey feedback on service standards via the Office of Client Satisfaction at any time. |
Other Information:
| External Fee | Service Standard | Performance Results | Stakeholder Consultation |
|---|---|---|---|
| Social Insurance Number Replacement Card Fee | 90% of Social Insurance Number (SIN) cards will be mailed within 5 business days from date of receipt of request. | Over 93% of SIN transactions were mailed within 5 days. | The fee for a replacement SIN card is prescribed in the Social Insurance Number Replacement Card Fees Order, 1988, made pursuant to the Financial Administration Act. A departmental review, completed in September 2007, confirmed the nominal fee of $10 that is charged does not exceed the cost of issuing a replacement card. Consultations with stakeholders would be undertaken prior to any proposed fee amendment. Clients have the opportunity to convey feedback on service standards via the Office of Client Satisfaction at any time. |
Other Information: