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Supplementary Information (Tables)
Program Activity |
Actuala 2006-2007 |
Actual 2007-2008 |
2008-2009 | |||
---|---|---|---|---|---|---|
Main Estimates |
Planned Revenues |
Total Authorities |
Actual | |||
Respendable Revenue | ||||||
Policy, Research and Communication | ||||||
EI Recovery | 160.4 | 157.3 | 126.6 | 126.6 | 117.9 | 117.9 |
CPP Recovery | - | 2.3 | 5.3 | 5.4 | 3.9 | 3.4 |
Labour Market | ||||||
EI Recovery | 32.2 | 28.5 | 31.3 | 31.5 | 26.5 | 25.1 |
Workplace Skills | ||||||
EI Recovery | 48.0 | 38.6 | 44.6 | 44.6 | 43.6 | 43.6 |
Learning | ||||||
EI Recovery | 33.0 | 22.5 | 21.8 | 21.8 | 21.6 | 21.6 |
Labour | ||||||
Worker's Compensation - OGD | 87.1 | 96.4 | 94.4 | 94.4 | 106.1 | 106.1 |
EI Recovery | 0.6 | 0.6 | 0.6 | 0.6 | 0.6 | 0.6 |
Social Investment | ||||||
CPP Recovery | 41.7 | 42.8 | 39.4 | 39.3 | 57.9 | 55.2 |
Seamless, Citizen-Centred Service | ||||||
EI Recovery | 234.7 | 213.0 | 278.3 | 283.2 | 347.3 | 347.1 |
CPP Recovery | 98.9 | 63.5 | 33.6 | 35.4 | 67.5 | 67.4 |
Other | - | 3.0 | 5.0 | 5.0 | 13.8 | 7.8 |
Integrity | ||||||
EI Recovery | 558.1 | 664.9 | 546.7 | 546.7 | 640.4 | 638.9 |
CPP Recovery | 121.1 | 138.8 | 166.8 | 166.8 | 165.3 | 165.1 |
Collaborative, Networked Government Service | ||||||
EI Recovery | 223.0 | 217.4 | 222.9 | 222.9 | 232.6 | 232.3 |
CPP Recovery | 0.2 | - | - | - | - | - |
Other | - | - | - | - | 3.0 | 0.7 |
Total Respendable Revenue | 1,639.0 | 1,689.6 | 1,617.3 | 1,624.2 | 1,848.0 | 1,832.8 |
By Type: | ||||||
Total EI Recovery | 1,290.0 | 1,342.8 | 1,272.8 | 1,277.9 | 1,430.5 | 1,427.1 |
Total CPP Recovery | 261.9 | 247.4 | 245.1 | 246.9 | 294.6 | 291.1 |
Total Worker's Compensation - OGD | 87.1 | 96.4 | 94.4 | 94.4 | 106.1 | 106.1 |
Total Other | - | 3.0 | 5.0 | 5.0 | 16.8 | 8.5 |
a 2006-2007 Actual have been restated to be comparable to the new Program Activity Architecture (PAA) approved. |
Program Activity |
Actual 2006-2007a |
Actual 2007-2008 |
2008-2009 | |||
---|---|---|---|---|---|---|
Main Estimates |
Planned Revenues |
Total Authorities |
Actual | |||
Non-Respendable Revenue | ||||||
Total EBP Recovery from EI | 127.9 | 132.5 | 129.6 | 129.7 | 134.5 | 134.5 |
Total EBP Recovery from CPP | 29.6 | 27.7 | 29.1 | 29.1 | 31.6 | 31.6 |
Adjustment to Prior Years' Payables | 8.5 | 9.0 | - | - | 11.1 | 11.1 |
Canada Student Loans | 497.4 | 575.9 | - | 619.4 | 501.0 | 501.0 |
Actuarial Surplus - Government Annuities Account | 2.9 | 2.6 | - | - | 3.1 | 3.1 |
User Fees | ||||||
Federal Workers' Compensation Administrative Fees | 2.2 | 2.2 | - | 2.4 | 2.3 | 2.3 |
Labour Fire Protection Engineering Service Fees | 0.1 | - | - | - | 0.1 | 0.1 |
Searches of the CPP and OAS data bank to locate individuals | 0.2 | 0.2 | - | 0.3 | 0.2 | 0.2 |
Social Insurance Number replacement card fee | 2.0 | 1.9 | - | 1.9 | 1.9 | 1.9 |
Miscellaneous Items | 11.3 | 29.0 | - | - | 32.6 | 32.6 |
Total Non-respendable Revenue | 682.1 | 781.0 | 158.7 | 782.8 | 718.4 | 718.4 |
a 2006-2007 Actual have been restated to be comparable to the new Program Activity Architecture (PAA) approved. |
User Fee | Fee Type (R) or (O)1 | Fee-setting Authority | Date Last Modified | 2008-2009 | Planning Years | ||||||
---|---|---|---|---|---|---|---|---|---|---|---|
Forecast Revenue |
Actual Revenue |
Full Cost |
Performance Standard |
Performance Results |
Fiscal Year |
Forecast Revenue ($000) |
Estimated Full Cost ($000) |
||||
Federal Workers' Compensation Administrative Fees | (O) | Government Employees Compensation Act | September 1990 | 2,300 | 2,300 | 3,800 | 90% of claims processed to the appropriate provincial workers' compensation authority within 24 hours | 79% a | 2009-2010 | 2,400 | 3,900 |
2010-2011 | 2,500 | 4,000 | |||||||||
2011-2012 | 2,600 | 4,100 | |||||||||
Other Initiative - Labour Fire Protection Engineering Services Fees b | (O) | Financial Administration Act | June 1993 | 65 | 80 | 4,600 | 90% of plan review completed within 21 calendar days or 15 working days | 90% | 2009-2010 | 130 | 4,700 |
2010-2011 | 80 | 4,800 | |||||||||
2011-2012 | 80 | 4,900 | |||||||||
Fees charged for the processing of access requests filed under the Access to Information Act (ATIA) | (O) | Access to Information Act | 1992 | 6 | 4 | 1,111 | Response provided within 30 days following receipt of request; the response
time may be extended pursuant to section 9 of the ATIA. Notice
of extension to be sent within 30 days after receipt of requestc The Access to Information Act provides more detail: http://laws.justice.gc.ca/en/A-1/218072.html |
81%d | 2009-2010 | 6 | 1,111 |
2010-2011 | 6 | 1,111 | |||||||||
2011-2012 | 6 | 1,111 | |||||||||
Searches of the CPP and OAS data banks | (R) | Department of Social Development Act, Section 19 | 1998 | 200 | 244 | 244 | Searches completed within 10 working days from receipt of requeste | 95% | 2009-2010 | 268 | 268 |
2010-2011 | 295 | 295 | |||||||||
2011-2012 | 325 | 325 | |||||||||
Social Insurance Number Replacement Card Fee | (R) | Financial Administration Act | 1988 | 1,940 | 1,870 | 4,597 | A replacement Social Insurance Number (SIN) card will be mailed within 5 business days from date of receipt of requestf | 90% | 2009-2010 | 1,940 | 4,597 |
2010-2011 | 1,940 | 4,597 | |||||||||
2011-2012 | 1,940 | 4,597 | |||||||||
Sub-Total (R) | 2,140 | 2,114 | 4,841 | 2009-2010 | 2,208 | 4,865 | |||||
2010-2011 | 2,235 | 4,892 | |||||||||
2011-2012 | 2,265 | 4,922 | |||||||||
Sub-Total (O) | 2,371 | 2,384 | 9,511 | 2009-2010 | 2,536 | 9,711 | |||||
2010-2011 | 2,586 | 9,911 | |||||||||
2011-2012 | 2,686 | 10,111 | |||||||||
Total User Fees | 4,511 | 4,498 | 14,352 | 2009-2010 | 4,744 | 14,576 | |||||
2010-2011 | 4,821 | 14,803 | |||||||||
2011-2012 | 4,951 | 15,033 | |||||||||
Other Information: a The gap between the service standard and the performance result continues to be due largely to workload increases from third party claims under the Government Employees Compensation Act, in addition to a national workload increase of regular claims. b The Full Costs represent the total expenditures for Fire Protection Services program of which only a small portion is recoverable through user fees for the fire protection engineering service delivery to Crown Corporations. c Even though the legislative deadline is 30 calendar days, extensions are allowed depending on the complexity of the request. d The decrease in performance from 95% the previous fiscal year to 81% is related to the July 2008 departmental integration of the two teams responsible for ATIP and the resulting priority to reduce the number of files that were in backlog status. e Depending on the volume of commercial search requests, the searches will be completed no later than 10 working days after receipt of the request. f The performance standard has been reduced from 10 days to 5 days. 1 Regulatory (R) or Other Products and Services (O). |
External Fee | Service Standard | Performance Results | Stakeholder Consultation |
---|---|---|---|
Federal Workers' Compensation Administrative Fees |
90% of claims processed to the appropriate provincial workers' compensation authority within 24 hours | 79% of claims were processed to the appropriate provincial workers' compensation authority within 24 hours | Meetings took place in 2008-2009 with some of the Workers' Compensation Boards to discuss the overall administration of the Government Employees Compensation Act (GECA). Further meetings are being planned for this year with the remaining Boards. |
Other Information:
The gap between the service standard and the performance result continues to be due largely to workload increases from third
party claims under the Government Employees Compensation Act (GECA), in addition to a national workload increase of regular claims.
Although lower than the established target rate of 90%, this fiscal year’s rate of 79% represents a slight improvement over
last fiscal year’s rate of 78%, despite a new processing procedure for
GECA claims having been introduced late in 2008.
External Fee | Service Standard | Performance Results | Stakeholder Consultation |
---|---|---|---|
Other Initiative - Labour Fire Protection Engineering Services Fees | 90% of plan review completed within 21 calendar days or 15 working days | 90% of plan review completed within 21 calendar days or 15 working days | The stakeholders (Crown Corporations, TBS and Labour Canada department officials) were consulted in 1992-1993 and the fees were set and approved by TB in 1993. There are plans to update fees within the next two fiscal years and stakeholders will be consulted prior to any revisions. |
External Fee | Service Standard | Performance Results | Stakeholder Consultation |
---|---|---|---|
Fees charged for the processing of access requests filed under the Access to Information Act (ATIA) | Response provided within 30 days following receipt of request; the response time may be extended
pursuant to section 9 of the ATIA. Notice of extension to be
sent within 30 days after receipt of request. The Access to Information Act provides more detail: http://laws.justice.gc.ca/en/A-1/218072.html. |
81% | The service standard is established by the Access to Information Act and the Access to Information Regulations. Consultations with stakeholders were undertaken by the Department of Justice and the Treasury Board Secretariat for amendments done in 1986 and 1992. |
Other Information:
The decrease in performance from 95% the previous fiscal year to 81% is related to the July 2008 departmental integration
of the two teams responsible for ATIP and the resulting priority
to reduce the number of files that were in backlog status. Given that the compliance statistics relate to files that are
closed during the period and the fact that various late files were processed and closed in 2008-2009, the rating has declined.
External Fee | Service Standard | Performance Results | Stakeholder Consultation |
---|---|---|---|
Searches of the CPP and OAS data banks | Searches completed within 10 working days from receipt of request | 10-day standard met at 95% | A departmental study done in 2005 confirmed the maximum fee of $10 that is charged does not exceed the cost per search. Consultations with stakeholders would be undertaken prior to any proposed fee amendment. Additionally, a fee is negotiated if the numbers of requests are more than 1000 at a given time by one company. Clients have the opportunity to convey feedback on service standards via the Office of Client Satisfaction at any time. |
External Fee | Service Standard | Performance Results | Stakeholder Consultation |
---|---|---|---|
Social Insurance Number Replacement Card Fee | A replacement Social Insurance Number (SIN) card will be mailed within 5 business days from date of receipt of request | 5-day standard met at 90% | The fee for a replacement SIN card is prescribed in the Social Insurance Number Replacement Card Fees Order, 1988, made pursuant to the Financial Administration Act. A departmental review, completed in September 2007, confirmed the nominal fee of $10 that is charged does not exceed the cost of issuing a replacement card. Consultations with stakeholders would be undertaken prior to any proposed fee amendment. Clients have the opportunity to convey feedback on service standards via the Office of Client Satisfaction at any time. |
Other Information:
The new service standard, which is 5 days instead of 10, is based on the fact that there have been improvements in the in-person
channel and that additional integrity controls have been introduced as per the Office of the Auditor General recommendations
of February 2007. Please note that the $10.00 fee for the replacement of the SIN
card itself is unaffected by this modification to the service standard.
Name of Transfer Payment Program: Aboriginal Human Resources Development Strategy
Start date: April 1, 1999
End date: March 31, 2010
Description: Transfer payments made under the Aboriginal Human Resources Development Strategy are predominantly in the form of contributions to Aboriginal organizations. The Aboriginal Human Resources Development Strategy provides support to Aboriginal organizations to design and deliver:
Strategic Outcome: Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Results Achieved: There are 80 agreements with aboriginal organizations across Canada. The results achieved are an aggregate total of the results of the 80 agreement holders for 2008-09.
There were 59,782 clients served in 2008-09. Of these, 17,820 were employed and 7,602 returned to school, resulting in unpaid EI benefits of $18,813,372. Total clients served include 1,368 persons with disabilities and 32,005 youth.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | ||||||
Total Contributions | 266.5 | 266.0 | 249.3 | 257.2 | 257.2 | (7.9) |
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 266.5 | 266.0 | 249.3 | 257.2 | 257.2 | (7.9) |
Comment(s) on Variance(s): The variance is mainly due to investments in youth aboriginal projects.
Audit and/or Evaluation completed or planned:
Formative/Summative evaluation to be completed in 2009-2010.
Summative evaluation planned for Audit and/or Evaluation completed or planned: 2013-2014.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
No Audit completed or planned for the reference period.
Name of Transfer Payment Program: Aboriginal Skills and Employment Partnership
Start date: October 3, 2003
End date: March 31, 2012
Description: Aboriginal Skills and Employment Partnership (ASEP) is a nationally managed, opportunity-driven, project based program that promotes increased participation of Aboriginal people in major economic developments through formalized, Aboriginal and private sector partnerships. The provinces and territories must also contribute to the projects and all partners must contribute at least 50% of the total cost of the project. The ASEP program supports multi-year training to employment strategies that are developed and managed by Aboriginal organizations and employers, leading to long-term skilled jobs for Aboriginal people in existing and emerging economic opportunities.
The Aboriginal Skills and Employment Partnership (ASEP) program focuses on sustainable employment for Aboriginal people in major economic industries, leading to lasting benefits for Aboriginal communities, families and individuals. ASEP aims to provide Aboriginal people with the skills they need to participate in economic opportunities such as mining, hydro development, fisheries, tourism, and major construction and infrastructure projects across Canada.
ASEP was initially launched in 2003 as an $85M, five year program supporting nine projects that resulted in over 8,700 Aboriginal people trained and more than 3,200 Aboriginal people found long term sustainable jobs. In 2007, the program was extended to 2012 with an additional $105M supporting sixteen more projects. In Canada’s Economic Action Plan, the Government is investing an additional $100M over three years in ASEP to help Aboriginal people participate in the work force and get the training they need to make the most of employment opportunities.
Strategic Outcome: Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Results Achieved: In 2008-09, 2,505 Aboriginal clients were served under the ASEP program, marking an increase from the 2007-08 result of 1,439 clients. Additionally, 2,646 interventions were completed compared to 2,395 last year; 2,055 clients found employment following an ASEP intervention as opposed to 570 in 2007-08.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | ||||||
Total Contributions | 14.4 | 16.1 | 37.7 | 27.6 | 23.9 | 13.8 |
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 14.4 | 16.1 | 37.7 | 27.6 | 23.9 | 13.8 |
Comment(s) on Variance(s): The variance is mainly due to re-profiling of funds into future years as there were deferrals of projects to the next fiscal year caused by delays in project proposal start dates.
Audit and/or Evaluation completed or planned:
Formative evaluation is currently underway. Expected completion date is 2009-2010.
Summative evaluation planned for 2011-2012.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
A Follow-Up Audit of Aboriginal Skills and Employment Partnership is planned for 2010-2011.
Name of Transfer Payment Program: Enabling Fund for Official Language Minority Communities
Start date: April 1, 2005
End date: March 31, 2010
Description: The objective of the Enabling Fund is to strengthen community economic and human resources development in official language minority communities. The Enabling Fund provides funding to Official Language Minority Communities (OLMC) designated organizations, the Réseau de développement économique et d'employabilité (RDÉE) and Community Economic Development and Employability Committees (CEDEC) through contribution agreements so that these organizations can plan, develop and manage community projects and access additional funding for these projects.
Contributions can be made under the Enabling Fund for the Official Language Minority Communities to support activities such as:
Strategic Outcome: Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Results Achieved:
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | ||||||
Total Contributions | 11.9 | 11.8 | 12.0 | 12.1 | 12.1 | (0.1) |
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 11.9 | 11.8 | 12.0 | 12.1 | 12.1 | (0.1) |
Comment(s) on Variance(s): Not applicable.
Audit and/or Evaluation completed or planned:
Formative evaluation to be completed in 2009-2010.
Summative evaluation planned for 2011-2012.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
No Audit completed or planned for the reference period.
Name of Transfer Payment Program: Labour Market Agreements
Start date: April 1, 2008
End date: March 31, 2014
Description: In Advantage Canada, the Government of Canada set out the goal to create "the best educated, most skilled and most flexible workforce in the world." In Budget 2007, the Government of Canada delivered on this commitment through a New Labour Market Architecture, which included new, six-year bilateral Labour Market Agreements (LMA) with the provinces and territories supported by $500M/yr of new federal investments to address key labour market challenges at local and regional levels.
The LMAs are intended to increase labour force participation of underrepresented groups, ensure that Canadians have the right skills to compete, and encourage employers to provide more training to their workers. The LMAs will provide labour market training to unemployed Canadians who are not eligible for Employment Insurance (EI) and therefore unable to access programs under Part II of the EI Act. In addition to non EI eligible unemployed, the LMAs will also be available to workers with low skills, including those who lack who lack literacy and essential skills.
Strategic Outcome: Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Results Achieved: Labour Market Agreements were signed with all 10 provinces.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | ||||||
Total Contributions | ||||||
Total Other types of transfer payments | 0.0 | 0.0 | 500.0 | 500.0 | 459.9 | 40.1 |
Total Program Activity(ies) | 0.0 | 0.0 | 500.0 | 500.0 | 459.9 | 40.1 |
Comment(s) on Variance(s): The variance is due to amounts re-profiled into future years to allow provinces and territories sufficient flexibility to effectively spend funding while putting new programming in place.
Audit and/or Evaluation completed or planned:
Labour Market Agreements Summative evaluation planned for 2012-Audit and/or Evaluation completed or planned:.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
No Audit completed or planned for the reference period.
Name of Transfer Payment Program: Labour Market Agreements for Persons with Disabilities
Start date: April 1, 2004
End date: Ongoing
Description: The goal of the Labour Market Agreements for Persons with Disabilities is to improve the employment situation of Canadians with disabilities, by enhancing their employability, increasing the employment opportunities available to them, and building on their existing knowledge base.
Under the Multilateral Framework for Labour Market Agreements for Persons with Disabilities, transfers to provinces are made as 'other transfer payments'. The Government of Canada contributes 50% of the costs incurred by provinces for funded programs and services up to the amount of the federal allocation identified in each bilateral agreement.
Strategic Outcome: Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Results Achieved: Based on aggregate information from Labour Market Agreement for Persons with Disabilities Annual Reports, the program appears to be serving approximately 300,000 clients per year. This may include individuals who have participated in multi-year interventions.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | ||||||
Total Contributions | ||||||
Total Other types of transfer payments | 218.2 | 218.3 | 222.0 | 219.8 | 218.3 | 3.7 |
Total Program Activity(ies) | 218.2 | 218.3 | 222.0 | 219.8 | 218.3 | 3.7 |
Comment(s) on Variance(s): The $3.7 million is earmarked for Territorial funding. Although the Multilateral Framework for the Labour Market Agreements for Persons with Disabilities reflects federal-provincial-territorial consensus, it was not formally endorsed by the territories. The territories have confirmed their support for the principles and direction of the Labour Market Agreements for Persons with Disabilities but have not signed the agreements. They will continue to provide labour market programs for people with disabilities, and will participate in the Labour Market Agreements for Persons with Disabilities in the future if outstanding fiscal arrangement issues are resolved. This situation does not represent a change for the territories, which did not participate in Employability Assistance for People with Disabilities initiative, the predecessor to Labour Market Agreements for Persons with Disabilities.
Audit and/or Evaluation completed or planned:
No evaluation findings as yet, but a demonstration evaluation of the Manitoba Labour Market Agreements for Persons with
Disabilities is planned to be completed in 2009.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
No Audit completed or planned for the reference period.
Name of Transfer Payment Program: Opportunities Fund for Persons with Disabilities
Start date: April 24, 1997
End date: Ongoing
Description: Transfer payments contribute directly to the program objectives by assisting unemployed persons with disabilities who are not normally eligible for Employment Insurance Part II Employment Programs to find, prepare for and maintain employment or become self-employed. Effective and innovative activities are supported, but not limited to, the following:
http://www.hrsdc.gc.ca/en/disability_issues/funding_programs/opportunities_fund/index.shtml
Transfer payments made under the Opportunities Fund are in the form of contribution agreements to individuals, businesses, not-for-profit organizations and other levels of government.
Strategic Outcome: Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Results Achieved: In 2008-09, through Opportunities Fund programming 4,840 people with disabilities were served, with 1,939 of these either employed or returned to school when their action plan was closed. As well, 2,012 reported having achieved enhanced employability during this reporting period.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | ||||||
Total Contributions | 24.7 | 25.4 | 26.7 | 28.0 | 27.2 | (0.5) |
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 24.7 | 25.4 | 26.7 | 28.0 | 27.2 | (0.5) |
Comment(s) on Variance(s): Not applicable.
Audit and/or Evaluation completed or planned:
Summative evaluation completed in 2008-2009.
Summative evaluation planned for Audit and/or Evaluation completed or planned:-2014.
The summative evaluation reports that the Opportunities Fund for Persons with Disabilities meets an ongoing need, providing
significant intended and positive unintended outcomes to persons with disabilities and the associated employers and
workplaces in a cost-effective manner. It estimated that incremental earnings gains exceeded the program costs on a
long-term basis ($10,475 over five years versus $4,000 to $8,000 per participant). The evaluation identified room to
expand the program as only 51.1% of survey participants were aware of the Opportunity Fund.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
No Audit completed or planned for the reference period.
Name of Transfer Payment Program: Targeted Initiative for Older Workers
Start date: October 17, 2006
End date: March 31, 2012
Description: The Targeted Initiative for Older Workers is a federal-provincial/territorial cost-shared initiative providing support to unemployed older workers in communities affected by significant downsizing or closures, and/or ongoing high unemployment, through programming aimed at reintegrating them into employment. In situations where there is little likelihood of immediate employment, programming may be aimed at increasing the employability of older workers and ensuring they remain active and productive labour market participants while their communities undergo adjustment.
Provinces and territories are responsible for identifying affected communities to target for activities, design and delivery of projects, and monitoring and reporting on projects. To be eligible to participate in the Initiative, older workers must be unemployed, legally entitled to work in Canada, lack skills needed for successful integration into new employment, live in an eligible community, and normally be aged 55 - 64. Projects must include employment assistance activities such as résumé writing, interview techniques, counselling and job finding clubs, and at least two other employability improvement activities such as prior learning assessment, skills training, work experience, or assistance to start a small business. As well, they must offer income support to participants in the form of allowances, wages or wage subsidies, and involve at least 25 hours per week of activity for participants. Where possible and appropriate, activities will support community economic development strategies and activities. As an example, skills development activities may prepare participants for emerging employment opportunities. Cities and towns with a population greater than 250,000 are not eligible for Initiative programming. Targeted Initiative for Older Workers was implemented as a two-year interim program, but has been extended by three years to March 31, 2012.
Strategic Outcome: Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Results Achieved: Agreements have been signed with nine provinces and territories, under which 108 projects have been approved, targeting over 4,000 unemployed older workers.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | 0.0 | 5.0 | 37.3 | 37.3 | 23.1 | 14.2 |
Total Contributions | ||||||
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 0.0 | 5.0 | 37.3 | 37.3 | 23.1 | 14.2 |
Comment(s) on Variance(s): The variance is due to re-profiling into 2009-2010 to ensure that federal funding committed through agreements with provinces and territories remains available to them to offer older worker programming.
Audit and/or Evaluation completed or planned:
Formative evaluation to be completed in 2009-2010.
Summative evaluation planned for 2010-2011.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
No Audit completed or planned for the reference period.
Name of Transfer Payment Program: Youth Employment Strategy
Start date: March 18, 1999
End date: Ongoing
Description: Transfer payments made under the Youth Employment Strategy (YES) are predominantly in the form of contributions from participating departments for wage subsidies for participant youth; or for the development and delivery of youth support services. Such support services include client assessment, case management services and the provision of employability tools, which intend to help participants acquire needed skills. Transfer payments contribute directly to the program objectives by encouraging organizations to create meaningful, skill-enhancing, opportunities for youth.
Strategic Outcome: Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Results Achieved:
Total clients served: 16,500
Total clients employed: 6,188
Total clients who returned to school: 1,875
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | 0.1 | 0.1 | ||||
Total Contributions | 225.3 | 235.9 | 239.5 | 233.8 | 221.2 | 18.3 |
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 225.3 | 235.9 | 239.6 | 233.8 | 221.2 | 18.4 |
Comment(s) on Variance(s): The variance is due to delays in implementing Skills Link and Career Focus projects, as well the inability of some employers to fill all the positions for which they were approved for Canada Summer Jobs funding, and because some students left their jobs early.
Audit and/or Evaluation completed or planned:
The Summative Evaluation has been completed and is awaiting final approval. Results from this evaluation will be available
for the 2009-10 DPR.
A Summative evaluation is planned for Audit and/or Evaluation completed or planned:-2014.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
An Audit of Youth Employment Strategy is planned for 2011-2012.
Name of Transfer Payment Program: Adult Learning, Literacy and Essential Skills
Start date: April 1, 2006
End date: March 31, 2011
Description: The goal of the Adult Learning, Literacy and Essential Skills Program (ALLESP) is to facilitate the creation of opportunities for Canadians to acquire the learning, literacy and essential skills they need to participate fully in society and to promote lifelong learning through the removal of nonfinancial barriers. The Adult Learning, Literacy and Essential Skills Program is administered by the Office of Literacy and Essential Skills (OLES). Through ALLESP funding, OLES builds knowledge and expertise about what works in upgrading adults’ literacy and essential skills, supports the development, testing and dissemination of literacy and essential skills tools and supports funding recipients in the development and maintenance of effective partnerships and networks. The Adult Literacy and Essential Skills Program is funded from the Consolidated Revenue Fund. Funding is administered through non-statutory grants and contributions.
Additional information can be found at: http://www.hrsdc.gc.ca/eng/workplaceskills/oles/olesindex_en.shtml
Strategic Outcome: Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Results Achieved: OLES and its
funding recipients work together to ensure that the benefits of literacy and essential skills upgrading are understood,
that literacy and essential skills tools and supports are available and used by those who need them and that partners
have the capacity to address literacy and essential skills issues.
Results:
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | 13.6 | 12.7 | 24.9 | 12.7 | 7.0 | 17.9 |
Total Contributions | 11.5 | 10.6 | 4.1 | 16.2 | 8.1 | (4.0) |
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 25.1 | 23.3 | 29.0 | 28.9 | 15.1 | 13.9 |
Comment(s) on Variance(s): The variance is due to delays in financial engagements for several multi-year projects.
Audit and/or Evaluation completed or planned:
Literacy — Planned for 2009-10
Planned Evaluation: A Formative Evaluation of the Adult Learning, Literacy and Essential Skills Program is currently
underway. Results are anticipated in September 2009.
A Summative Evaluation will be completed in 2010-2011.
When published the report will be posted at:
http://www.hrsdc.gc.ca/eng/publications_resources/evaluation/index.shtml
No Audit completed or planned for the reference period.
Name of Transfer Payment Program: Apprenticeship Incentive Grant
Start date: January 1, 2007
End date: December 31, 2012
Description: The Apprenticeship Incentive Grant aims to promote access to apprenticeships and improve labour mobility by providing a $1,000 grant to registered apprentices in the designated Red Seal trades. This taxable cash grant is designed to reward advancement in the first two years of an apprenticeship program in one of the Red Seal trades, building momentum for apprentices to complete their programs and receive their Red Seal endorsement. Registered apprentices who completed their first or second year of their apprenticeship program in a Red Seal trade designated in the province/territory where they are registered as an apprentice, on or after January 1, 2007, are eligible to apply. The Apprenticeship Incentive Grant provides an incentive for more Canadians to pursue apprenticeships and, taken together with the Apprenticeship Job Creation Tax Credit for employers and the Tradesperson's Tool Deduction, is intended to meet the future need for skilled trades people that is crucial to the sustained growth of the economy. By focusing on the Red Seal trades, for which there are national occupational and training standards, the Apprenticeship Incentive Grant will also support inter-provincial mobility.
Strategic Outcome: Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Results Achieved: During 2008-2009, the Department completed the second full year of implementation of the Apprenticeship Incentive Grant, processing 73,416 applications (39% increase over the previous year results) and issuing 53,271 grants to eligible apprentices (73% increase over the previous year results). The Department began developing the Apprenticeship Completion Grant in collaboration with the provincial/territorial apprenticeship authorities.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | 0.7 | 30.9 | 99.0 | 99.0 | 53.4 | 45.6 |
Total Contributions | ||||||
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 0.7 | 30.9 | 99.0 | 99.0 | 53.4 | 45.6 |
Comment(s) on Variance(s): The variance is mainly due to lower take-up than what was initially projected based on the 2003 Registered Apprenticeship Information System. Take-up issues were identified and reviewed in the recent formative evaluation of the Apprenticeship Incentive Grant program.
Audit and/or Evaluation completed or planned:
Formative evaluation to be completed in 2009-2010.
Summative evaluation planned for 2010-2011.
Summative evaluation of the Apprenticeship Incentive Grant and Apprenticeship Completion Grant planned for 2011-2012.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
No Audit completed or planned for the reference period.
Name of Transfer Payment Program: Foreign Credential Recognition Program
Start date: February 2, 2004
End date: May 25, 2010
Description: The Foreign Credential Recognition (FCR) Program provides financial and strategic support to provincial and territorial partners and stakeholders, including Sector Councils, regulatory bodies, immigrant serving organizations and post secondary educational institutions, to develop a pan-Canadian approach to assessing and recognizing foreign credentials within targeted occupations and sectors of the economy to facilitate entry into, and mobility within, the Canadian labour market. The Foreign Credential Recognition Program supports the research and project-based activities of partners and stakeholders to develop tools and processes to assess and recognize foreign credentials in targeted occupations and sectors. The goal of the program is to deliver on its mandate of improving the labour market outcomes of internationally trained workers in targeted occupations and sectors.
Strategic Outcome: Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Results Achieved: At the intergovernmental level, the FCR Program has engaged all ten provinces in discussions about strengthening their FCR capacity. Agreements have been negotiated with 7 provinces, the Canada-Alberta working group still functions, and discussions continue with Quebec and Ontario.
A First Ministers meeting in January 2009 directed the Forum of Labour Market Ministers (FLMM) to develop a Foreign Qualifications Recognition (FQR) framework. As such, an ad hoc Federal-Provincial-Territorial working group co-chaired by HRSDC was formed. Representation comprised of membership from federal departments (HRSDC/CIC), provincial and territorial partners. Additional engagement work has been most evident with assessment agencies, post secondary education institutions, national associations and in enhancing provincial/territorial relations. On October 7, 2008, the FCRP held a one-day Federal-Provincial-Territorial Workshop on Immigrant Labour Market Integration (ILMI) in Ottawa. Participants included: director-level representatives from PT ministries responsible for immigration and/or labour market integration; federal representatives--from the HRSDC-FCRP, Citizenship and Immigration, the Foreign Credentials Referral Office, Health Canada, and the Privy Council Office as well as, academics and policy experts in ILMI issues.
The interdepartmental Director General Forum on Immigrant Integration, met twice in FY 2008-2009 (June 26, 2008 and September 25, 2008). The Forum discussed Citizenship and Immigration Canada’s (CIC) Foreign Credentials Referral Office’s (FCRO) overseas strategy and committed to ongoing collaboration and coordination in terms of its development. CIC also shared initial work on the development of a diagnostique/framework for understanding a federal approach to enhancing immigrant integration.
The program’s approach of engagement, diagnostic, tool development, implementation, and follow-up enables the involvement and buy-in of all stakeholders to help address emerging priorities and pressures. FCRP funded 40 projects in occupations that are classified as regulated, 21 in non-regulated and 49 in non-occupation specific projects. Investments have been made with various organizations including the Canadian Nurses Association, Canadian Alliance of Physiotherapy Regulators, Canadian Council of Professional Engineers, Canadian Foundation for Economic Education, Eco Canada, Maytree Foundation, Textile Human Resources Council and the Medical Council of Canada.
By March 31, 2008, the FCR program had made investments that account for approximately 53.7% of the immigrant labour market. By March 31, 2009, these investments had increased to 57.3%.
The program has invested in pilot projects to examine overseas interventions to help address issues associated with FCR processes prior to immigrants arriving in Canada. The Going to Canada-Immigration Portal was improved with content enhancements, full updates to the Guide, a list of Service Canada and CIC Linc Centers, a logging mechanism for organizations to use, and launching third party tool versions for the Foreign Credentials Referral Office (FCRO) and Success BC.
Substantial investments have been made with partners and key stakeholders. By March 31, 2009, the FCR Program had invested in 110 projects with development and dissemination representing approximately 45% (49) of the projects funded. Out of the 110 projects, 79 have been completed and 31 are still in progress.
The Program continues to work with provincial partners and stakeholders to achieve these short, medium and long-term outcomes in order to meet its ultimate objective of enhancing labour market outcomes of foreign trained individuals in targeted occupations and sectors.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | ||||||
Total Contributions | 12.6 | 14.3 | 18.0 | 14.5 | 13.9 | 4.1 |
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 12.6 | 14.3 | 18.0 | 14.5 | 13.9 | 4.1 |
Comment(s) on Variance(s): The variance is mainly due to re-profiling to ensure sufficient funds are available in 2009-2010 to fund new and existing multi-year projects that respond to the Government of Canada’s priorities with respect to foreign credential assessment and recognition.
Audit and/or Evaluation completed or planned:
Formative evaluation to be completed in 2009-2010.
Summative evaluation of Foreign Credential Recognition Program and Foreign Qualification Program planned for 2012-Audit
and/or Evaluation completed or planned:.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
An OAG audit on Selecting Foreign
Workers-Citizenship and Immigration Canada is in its final stages and results will be tabled to Parliament in November
2009. When published the report will be posted at:
http://www.oag-bvg.gc.ca/internet/English/rp_fs_e_25898.html
Name of Transfer Payment Program: Sector Council Program
Start date: June 13, 2002
End date: May 30, 2012
Description: Sector Councils are formal, national partnerships of businesses and workers that address human resources and workplace skills development on a sectoral basis ("Sectoral" refers to a defined area of economic activity, as in a sector of the Canadian economy. Since there are many sectors of the economy are that not defined in pure industrial terms, the term "sectoral" is the encompassing term used to represent those economic sectors of the Canadian economy in which sector councils work). Contribution payments under the Sector Council Program support research and project based activities proposed by Sector Councils and other national organizations (sector-like) working on skills and learning issues.
Sector Council Program supports sector council activities that include:
Strategic Outcome: Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Results Achieved: In the year ending March 31, 2009, Sector Councils leveraged approximately $39 million in additional investments from stakeholders toward HRSDC funded projects and activities. The relevance of sector councils and their activities is demonstrated by the fact that over the past four years Sector Councils have leveraged over $200 million for sectoral initiatives. In addition, each of the 34 sector councils had partnerships with over 3000 stakeholders for a combined reach of over 100,000 stakeholders. Over 22,000 employees were certified based on a certification system for occupational standards developed by or with the assistance of the sector councils. Also, 99 programs of study were accredited by the sector councils. Occupational standards were another key area of work for the sector councils. Occupational standards help pinpoint industry skill requirements and contribute to skills development and mobility. In the year ending March 31, 2009, 495 occupational standards were developed by or with the assistance of the sector councils which includes 168 new or upgraded standards and 327 existing standards.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | ||||||
Total Contributions | 22.7 | 26.9 | 28.0 | 28.3 | 26.7 | 1.3 |
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 22.7 | 26.9 | 28.0 | 28.3 | 26.7 | 1.3 |
Comment(s) on Variance(s): The variance is due to the deferral of projects into the next fiscal year, caused by delays in the project proposal start dates.
Audit and/or Evaluation completed or planned:
Summative evaluation to be completed 2009-2010.
Summative evaluation planned for 2011-2012.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
No Audit completed or planned for the reference period.
Name of Transfer Payment Program: Workplace Skills Initiative
Start date: May 16, 2005
End date: March 31, 2011
Description: The Workplace Skills Initiative (WSI) funds projects that test and evaluate innovative, partnership-based, outcomes-focused approaches to skills development for employers and employed Canadians:
Strategic Outcome: Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Results Achieved: Currently there are 29 funded projects, involving 233 partners (associations, employers, unions, universities) and over 77,000 participants (employers, employees) with over $18.2M in funding leveraged from non-federal sources.
The WSI is a catalyser initiative whose research-oriented nature leads to longer term impacts. Similarly to R&D investments, WSI projects are not amenable to quantifiable measurements. Despite these challenges, preliminary project results have been very promising.
WSI acts as a mechanism for Canadian employers in investing in workplace skills development, human resource practices and workplace environment models, as evidenced in the following areas:
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | ||||||
Total Contributions | 1.1 | 9.7 | 30.0 | 27.5 | 14.2 | 15.8 |
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 1.1 | 9.7 | 30.0 | 27.5 | 14.2 | 15.8 |
Comment(s) on Variance(s): Workplace Skills Initiative was not in a position to take on new projects given the absence of future year funding.
Audit and/or Evaluation completed or planned:
Summative evaluation planned for 2010-2011.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
No Audit completed or planned for the reference period.
Name of Transfer Payment Program: Canada Student Loans Program - Liabilities
Start date: September, 1964
End date: Ongoing
Description: From September, 1964 to August 1, 1995, the Canada Student Loans Program (CSLP) operated a Guaranteed Loan regime with Canadian financial institutions, where financial assistance was provided to students through financial institutions in the form of 100% government guaranteed loans.
This transfer payment tracks claims submitted by financial institutions related to the remaining Guaranteed Loan Portfolio.
Strategic Outcome: Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Results Achieved: These amounts reflect claims for payment on Guaranteed loans held by Financial Institutions for Interest Relief, Debt Reduction in Repayment, In-Study Subsidy and Permanent Disabilities benefits minus the recoveries made by Canada Revenue Agency Collections against returned loan amounts.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | ||||||
Total Contributions (statutory) | (17.8) | (19.1) | 6.8 | (14.5) | (14.5) | 21.3 |
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | (17.8) | (19.1) | 6.8 | (14.5) | (14.5) | 21.3 |
Comment(s) on Variance(s): The variance between planned spending and actual spending can be explained by the fact that the actual spending is presented net of recoveries on claims while the planned spending represents the forecasted expenditures of claim payments.
Audit and/or Evaluation completed or planned:
There is a Canada Student Loans Program Synthesis Evaluation planned for 2010-2011
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
An Audit of Canada Student Loans Program is planned for 2011-2012.
Name of Transfer Payment Program: Canada Student Loans Program - Interest Payments and Liabilities
Start date: August 1, 1995
End date: Ongoing
Description: This transfer payment represents interest subsidy, Interest Relief benefits, Debt Reduction in Repayment benefits, the amount of loans forgiven, risk premium and put-backs and administrative costs related to students who borrowed under the risk-shared regime which existed from August 1, 1995 to July 31, 2000. At that time the Canada Student Loans Program operated on a shared risk model with Canadian financial institutions.
Strategic Outcome: Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Results Achieved: As a result of this transfer payment, students who borrowed under the risk-shared regime continue to receive in-study student financial assistance and debt management assistance in repayment. Canada also meets its obligations as set out under the Canada Student Financial Assistance Act and in agreements with financial institutions.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | ||||||
Total Contributions (statutory) | 53.8 | 36.3 | 24.1 | 22.9 | 22.9 | 1.2 |
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 53.8 | 36.3 | 24.1 | 22.9 | 22.9 | 1.2 |
Comment(s) on Variance(s): Forecasted expenditures for Interest Payments and Liabilities in the Report on Plans and Priorities 2008-2009 were precise as they are very close to the actual expenditures that occurred in 2008-2009.
Audit and/or Evaluation completed or planned:
There is a Canada Student Loans Program Synthesis Evaluation planned for 2010-2011
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
An Audit of Canada Student Loans Program is planned for 2011-2012.
Name of Transfer Payment Program: Canada Student Loans Program - Direct Financing Arrangement
Start date: August 1, 2000
End date: Ongoing
Description: This transfer payment provides interest relief and debt reduction in repayment benefits to borrowers, and the value of loans forgiven according to prescribed criteria.
The transfer payment also provides alternative payments to non-participating jurisdiction. Provinces and territories may choose not to participate in the Canada Student Loans Program. These provinces and territories receive an alternative payment to assist in the cost of delivering a similar student financial assistance program.
Strategic Outcome: Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Results Achieved: As a result of these alternative payments, post-secondary education students in the province of Québec, the Northwest Territories and Nunavut continue to access financial assistance similar to the assistance provided to students in those jurisdictions that participate in the Canada Student Loans Program.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | ||||||
Total Contributions (statutory) | 165.2 | 207.6 | 229.4 | 209.4 | 209.4 | 20.0 |
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 165.2 | 207.6 | 229.4 | 209.4 | 209.4 | 20.0 |
Comment(s) on Variance(s): The difference between the planned spending and the actual is mainly due to the lower than expected interest rate resulting in lower cost for the government.
Audit and/or Evaluation completed or planned:
There is a Canada Student Loans Program Synthesis Evaluation planned for 2010-2011
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
An Audit of Canada Student Loans Program is planned for 2011-2012.
Name of Transfer Payment Program: Canada Study Grants - Canada Access Grants
Start date: August 1, 1995 for most Canada Study Grants. August 1, 2005 for both Canada Access Grants
End date: Ongoing
Description: Since 1995, the Government of Canada has offered the Canada Study Grant to encourage participation in post-secondary education by providing additional non-repayable assistance and reducing debt.
The Canada Study Grants are designed to address the education-related costs of students with dependants, women in certain doctoral programs, and high-need part-time students, and to accommodate students with permanent disabilities by covering the exceptional education-related costs associated with their disability (such as an interpreter).
In August 2005, the Government of Canada introduced two Canada Access Grants, which provide up-front non-repayable assistance intended to improve access to post-secondary education and reduce financial barriers by reducing students' assessed need for student loans. It is available for first-time, first year students from low-income families, and full- and part-time students with permanent disabilities.
A student may be eligible to receive a combination of Access and Study Grants, depending on their assessed need.
Strategic Outcome: Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Results Achieved:
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants (statutory) | 146.4 | 161.5 | 142.9 | 143.2 | 143.2 | (0.3) |
Total Contributions | ||||||
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 146.4 | 161.5 | 142.9 | 143.2 | 143.2 | (0.3) |
Comment(s) on Variance(s): The forecasted expenditures for Canada Student Grants and Canada Access Grants as reported in the Report on Plans and Priorities 2008-2009 were precise as they are very close to the actual expenditures in 2008-2009.
Audit and/or Evaluation completed or planned:
No Evaluation completed of planned for the reference period.
No Audit completed or planned for the reference period.
Name of Transfer Payment Program: Canada Education Savings Program - Canada Learning Bond
Start date: January 1, 2005
End date: Ongoing
Description: The Canada Learning Bond (CLB) is a
grant to help low-income families start saving for their child's PSE
through RESPs. This is a statutory program and is being
administered in partnership with RESP providers such as
banks, mutual funds, and scholarship foundations. The clients and beneficiaries include children, parents and agencies
or institutions saving for a child's post-secondary education.
Further information regarding the CLB can be found at:
http://www.hrsdc.gc.ca/en/learning/education_savings/public/clb.shtml
Strategic Outcome: Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Results Achieved: The Canada Learning Bond has helped 16.3% of low-income families start saving for education (up from 11.8% in 2007). 94% of families who received the Canada Learning Bond in 2008 also contributed their own savings to their RESPs (95% in 2007). Since its inception in 2005, 140,000 children have received over $105 million in Canada Learning Bond payments.
By increasing families’ financial capacity to funds their children’s post-secondary education, the Canada Learning Bond contributes to access to learning. Having more skilled and knowledgeable Canadians, who are able to fully participate in the workplace and society will result in enhanced Canadian productivity and participation in the economy and society.
* Referring to the Education Savings Incentive. | ||||||
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants (statutory) | 21.8 | 35.8 | 34.0 | 47.8 | 47.8 | (13.8) |
Total Contributions * | 0.0 | 1.2 | 3.6 | 3.6 | 3.2 | 0.4 |
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 21.8 | 37.0 | 37.6 | 51.4 | 51.0 | (13.4) |
Comment(s) on Variance(s): The CLB payment was $13.8 million more than planned due to higher participation by low-income families. Since RESP subscribers are not required to make contributions in order to receive CLB, the economic downturn, which has caused decreases in families’ disposable income, did not affect Canadians’ applications for the CLB.
Audit and/or Evaluation completed or planned:
Formative evaluation to be completed in 2009-2010.
Summative Evaluation planned for 2011-2012.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
No Audit completed or planned for the reference period.
Name of Transfer Payment Program: Canada Education Savings Program - Canada Education Savings Grant
Start date: January 1, 1998
End date: Ongoing
Description: The Canada Education Savings Grant (CESG) encourages Canadians to save for the Post-Secondary Education of children by providing a matching grant on savings made for children aged 0-17. This grant is paid on Registered Education Savings Plan (RESP) contributions, and an additional CESG is paid to low- and middle-income families. This is a statutory program and is being administered in partnership with RESP providers such as banks, mutual funds, and scholarship foundations. The clients and beneficiaries include children, parents and agencies or institutions saving for a child's post-secondary education.
Further information regarding the CESG can be found at: http://www.hrsdc.gc.ca/en/learning/education_savings/public/cesg.shtml
Strategic Outcome: Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Results Achieved: The Canada Education Savings Grant supported access to learning by encouraging Canadian families to save $3 billion in Registered Education Savings Plans in 2008, close to the same level of savings as last year, despite an economic downturn. In addition, 228,794 students used $1.5 billion of their Registered Education Savings Plan savings to fund their post-secondary education in 2008. The average amount withdrawn was $6,600, demonstrating that RESP savings are a significant source of funding for education for many Canadian families.
Currently, almost 40% of Canadian children under 18 years of age have RESP savings for their future education (up 2% over 2007). As the Program has matured, families have started saving earlier for their children’s post-secondary education – over the past 10 years, the average age at which children receive their first Canada Education Savings Grant has dropped from 8 years to 3.9 years of age. In 2008, families saved an average of $1,440 per child for post-secondary education. An additional 244,000 children joined the program in 2008, but this is slightly lower than the 269,000 who joined last year, likely due to the economic uncertainty. Overall, $4.44 billion in Canada Education Savings Grants have been paid to 3.42 million children over the past 10 years, resulting in, $22.6 billion in education savings available to support access to learning for Canada’s future students.
The Canada Education Savings Grant has helped to enhance the financial ability of families to fund post-secondary education for their children. Having more skilled and knowledgeable Canadians, who are able to fully participate in the workplace and society will result in enhanced Canadian productivity and participation in the economy and society.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants (statutory) | 505.0 | 579.7 | 588.0 | 580.7 | 580.7 | 7.3 |
Total Contributions | ||||||
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 505.0 | 579.7 | 588.0 | 580.7 | 580.7 | 7.3 |
Comment(s) on Variance(s): The CESG payment was $7.3 million less than anticipated due to the fact that fewer Canadian families contributed to their children’s Registered Education Savings Plan (RESP) than planned as a result of the economic downturn that started to take hold in the Fall of 2008.
Audit and/or Evaluation completed or planned: Formative evaluation to be completed in 2009-2010.
Summative evaluation planned for 2011-2012.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
An Audit of Canada Education Savings Grant is planned for 2010-2011.
Name of Transfer Payment Program: Old Age Security (statutory payments)
Start date: 1952
End date: Ongoing
Description: The Old Age Security (OAS) pension is a monthly benefit available to all Canadians 65 years of age or over who meet the residency requirement.
Strategic Outcome: Enhanced income security, access to opportunities and well-being for individuals, families and communities.
Results Achieved: The OAS pension continued to provide the first level of income support for seniors. In 2008-2009, an approximately of 4.5 million seniors per month received the basic pension. Benefits were indexed in July and October to reflect increases in the cost of living as measured by the Consumer Price Index.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants (statutory) | 22,878.8 | 24,029.8 | 25,321.0 | 25,334.5 | 25,334.5 | (13.5) |
Total Contributions | ||||||
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 22,878.8 | 24,029.8 | 25,321.0 | 25,334.5 | 25,334.5 | (13.5) |
Comment(s) on Variance(s): Several factors contributed to an overall increase in OAS pension payments of $13.5 million from planned estimates. There was an increase in OAS pension payments due to a greater number of beneficiaries and lower amounts recovered through the OAS Recovery Tax because of the underestimation of couples taking advantage of pension income splitting measures.
Audit and/or Evaluation completed or planned:
Objective Achievement Summative evaluation planned for 2010-2011.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
An Audit of OAS Management Control Framework is underway.
Name of Transfer Payment Program: Guaranteed Income Supplement (statutory payments)
Start date: 1967
End date: Ongoing
Description: The Guaranteed Income Supplement (GIS) is a monthly benefit paid to residents of Canada who receive a basic, full or partial Old Age Security pension and who have little or no income.
Strategic Outcome: Enhanced income security, access to opportunities and well-being for individuals, families and communities.
Results Achieved: For fiscal year 2008-2009, approximately 1.6 million seniors received
GIS benefits. Benefits were indexed in July and October to reflect
changes in the cost of living as measured by the Consumer Price Index.
To maximize the GIS benefits retained by low-income seniors
who choose to work, Budget 2008 replaced the former $500 maximum GIS
earnings exemption with an annual earnings exemption of $3,500, which represents the average earnings of working
GIS recipients.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants (statutory) | 6,901.1 | 7,406.7 | 7,696.0 | 7,511.5 | 7,511.5 | 184.5 |
Total Contributions | ||||||
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 6,901.1 | 7,406.7 | 7,696.0 | 7,511.5 | 7,511.5 | 184.5 |
Comment(s) on Variance(s): The variance in GIS payments ($184.5 million) is mainly due to a decrease in the number of beneficiaries of 2.42% from the planned estimates of 2008-09.
Audit and/or Evaluation completed or planned:
Summative evaluation to be completed in 2009-2010.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
No Audit completed or planned for the reference period.
Name of Transfer Payment Program: Allowance Payments (statutory payments)
Start date: 1975 — Allowance; 1985 — Allowance for the Survivor
End date: Ongoing
Description: The Allowance is paid to individuals aged 60 to 64 who are the spouse or common-law partner of an Old Age Security pensioner. The Allowance for the Survivor is paid to low-income widows/widowers, aged between 60 to 64.
Strategic Outcome: Enhanced income security, access to opportunities and well-being for individuals, families and communities.
Results Achieved: In 2008-2009, approximately 92,708 persons received an Allowance or an Allowance for the Survivor benefit. Benefits were indexed in July and October to reflect changes in the cost of living as measured by the Consumer Price Index.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants (statutory) | 504.1 | 518.2 | 573.0 | 531.2 | 531.2 | 41.8 |
Total Contributions | ||||||
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 504.1 | 518.2 | 573.0 | 531.2 | 531.2 | 41.8 |
Comment(s) on Variance(s): The variance in Allowance Payments ($41.8 million) is mainly due to a decrease in the number of beneficiaries from the planned estimates of 2008-09.
Audit and/or Evaluation completed or planned:
Summative evaluation planned for 2011-2012.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
No Audit completed or planned for the reference period.
Name of Transfer Payment Program: Social Development Partnerships Program* (voted payments)
Start date: April 1, 2003
End date: March 31, 2012
Description: The Social Development Partnerships Program provides grants and contributions funding to non-profit organizations working to meet the social development needs of persons with disabilities, children and their families, and other vulnerable or excluded populations in Canada.
Strategic Outcome: Enhanced income security, access to opportunities and well-being for individuals, families and communities.
Results Achieved: Results Achieved: In 2008-2009, 51 projects across Canada were funded under the Children and Families component while another 60 projects were funded under the Disability component. A total of 103 projects were approved when adding Understanding the Early Years (37 projects) and Voluntary Sector Strategy (15 projects).
Funded projects generated knowledge on emerging social issues; disseminated information and knowledge and increased public awareness; established and maintained sustainable partnerships; and increased public dialogue and consultations.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | 9.5 | 7.1 | 14.3 | 9.3 | 8.7 | 5.6 |
Total Contributions | 16.3 | 16.7 | 11.3 | 16.3 | 16.3 | (5.0) |
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 25.8 | 23.8 | 25.6 | 25.6 | 25.0 | 0.6 |
Comment(s) on Variance(s): The variance between planned and actual spending in the Social Development Partnerships Program ($0.6 million) is due to projects requiring less funding than was originally requested.
Audit and/or Evaluation completed or planned:
Summative evaluation to be completed in 2009-2010.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
No Audit completed or planned for the reference period.
Note: * Note that funds for the Voluntary Sector Strategy, Understanding the Early Years and Early Childhood Development for Official Language Minority Communities are administered through the SDPP Terms and Conditions. Operating costs are not included.
Name of Transfer Payment Program: New Horizons for Seniors Program (voted payments)
Start date: (original program): October 1, 2004. (expanded program): September 27, 2007.
End date: (original program & expanded program): September 30, 2010.
Description: The program supports local projects across Canada that help ensure seniors are able to benefit from, and contribute to, the quality of life in their community through their social participation and active living. The NHSP accomplishes its objectives through three separate funding streams, namely:
Strategic Outcome: Enhanced income security, access to opportunities and well-being for individuals, families and communities.
Results Achieved: In 2008-2009, the Capital Assistance and Community Participation and Leadership components of the New Horizons for Senior Program contributed $26.3M in total funding towards a total of 1,714 grants across Canada. Under the Elder Abuse Awareness component of the Program, 16 contribution agreements were implemented that helped non-profit organizations develop national, provincial/territorial, or regional awareness activities for seniors, their families, and service providers in order to help prevent the abuse of older adults.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | 13.9 | 26.1 | 26.3 | 26.3 | 26.3 | 0.0 |
Total Contributions | 1.8 | 1.8 | 0.5 | 1.3 | ||
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 13.9 | 26.1 | 28.1 | 28.1 | 26.8 | 1.3 |
Comment(s) on Variance(s): The variance of $1.3 million from the 2008-09 planned estimates is due to delays in approvals and signing of agreements resulting in later than anticipated project start dates.
Audit and/or Evaluation completed or planned:
Formative/Summative evaluation to be completed in 2009-2010.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
No Audit completed or planned for the reference period.
Name of Transfer Payment Program: Enabling Accessibility Fund
Start date: December 6, 2007
End date: March 31, 2010
Description: The Enabling Accessibility Fund contributes to the capital costs of construction for participatory abilities centres and renovations to buildings, modifications to vehicles, information and communications related to improving accessibility for people with disabilities.
Strategic Outcome: Enhanced income security, access to opportunities and well-being for individuals, families and communities.
Results Achieved: The first Enabling Accessibility fund call for proposals resulted in the conditional approval of 166 small projects and 2 major projects. All projects must meet EAF eligibility requirements and those of other applicable federal programs.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | 0.0 | 0.0 | 6.3 | 6.3 | 5.3 | 1.0 |
Total Contributions | 0.0 | 0.0 | 11.7 | 21.8 | 0.0 | 11.7 |
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 0.0 | 0.0 | 18.0 | 28.1 | 5.3 | 12.7 |
Comment(s) on Variance(s): The Enabling Accessibility Fund’s total authority for 2008-09 ($28.1 million) is the result of a late re-profiling ($10 million) from 2007-2008 to 2008-09. This re-profiling was necessary to allow the program to fund an exemplary major project to be fully accessible to all people with varying abilities and to serve as a model approach to accessibility in communities.
The variance between planned and actual spending in Enabling Accessibility Fund ($12.7 million) is part of the overall funding re-profiled into future years to construct and renovate permanent structures and small projects to be fully accessible to all Canadians with varying abilities.
Audit and/or Evaluation completed or planned:
Summative evaluation to be completed in 2010-2011.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
No Audit completed or planned for the reference period.
Name of Transfer Payment Program: Universal Child Care Benefit
Start date: July 1, 2006
End date: Ongoing
Description: Effective July 2006 families receive $100 per month (up to $1,200 per year) for each child under six, taxable in the hands of the lower-income spouse. Payments are made directly to families so that they can choose the child care that best meets the needs of their family. The Universal Child Care Benefit is provided in addition to existing federal programs such as the Canada Child Tax Benefit, which includes the National Child Benefit Supplement, the new Child Tax Credit and the Child Care Expense Deduction. The Universal Child Care Benefit does not affect the benefits families receive under these programs. Further information can be found at www.universalchildcare.ca.
Strategic Outcome: Enhanced income security, access to opportunities and well-being for individuals, families and communities.
Results Achieved: The UCCB provides Canadian families with children under the age of six with direct financial support to choose the type of child care that best suits their needs. As of May 2009, 100% of the over 2 million eligible children receive the benefit. This represents over 1.5 million families. The UCCB has also lifted approximately 22,000 families with 57,000 children out of low-income.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants (statutory) | 1,784.4 | 2,474.3 | 2,470.0 | 2,547.8 | 2,547.8 | (77.8) |
Total Contributions | ||||||
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 1,784.4 | 2,474.3 | 2,470.0 | 2,547.8 | 2,547.8 | (77.8) |
Comment(s) on Variance(s): The variance is due to a higher number of recipients than projected and due to a slight increase in take up rates.
Audit and/or Evaluation completed or planned:
Formative evaluation to be completed in 2009-2010.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
No Audit completed or planned for the reference period.
Name of Transfer Payment Program: Homelessness Partnering Strategy (HPS)
Start date: April 1, 2007
End date: March 31, 2011
Description: Provides grants and contributions to not-for-profit organizations, individuals, municipal governments, Band and tribal councils and other Aboriginal organizations, public health and educational institutions, Régies régionales, for-profit enterprises, research organizations and research institutes to carry out research on homelessness to help communities better understand and more effectively prevent and reduce homelessness.
Strategic Outcome: Enhanced income security, access to opportunities and well-being for individuals, families and communities.
Results Achieved:
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants | 0.9 | 0.5 | 0.9 | 2.5 | 0.9 | 0.0 |
Total Contributions | 149.6 | 86.0 | 122.9 | 148.7 | 117.7 | 5.2 |
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 150.5 | 86.5 | 123.8 | 151.2 | 118.6 | 5.2 |
Comment(s) on Variance(s): $5.2M will be reprofiled to 2009-2010 to ensure funds will be available for proposals developed for activities to alleviate homelessness.
Audit and/or Evaluation completed or planned:
Summative evaluation to be completed in 2009-2010.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
An Audit of the Homelessness Partnering Strategy is currently underway.
Name of Transfer Payment Program: Wage Earner Protection Program (WEPP), as established by the Wage Earner Protection Program Act.
Start date: WEPP legislation came into force on July 7, 2008.
End date: N/A
Description: WEPP is a targeted federal program providing financial support to workers who lose their job and are owed money when their employer goes bankrupt or becomes subject to receivership under the Bankruptcy and Insolvency Act (BIA). Specifically, the Program reimburses eligible workers for unpaid wages, vacation, severance, and termination pay up to a current maximum of $3,253 (the equivalent of four weeks’ maximum insurable earnings under the Employment Insurance Act). The Wage Earner Protection Program is administered by the Labour Program and is delivered by Service Canada.
Strategic Outcome: Safe, healthy, fair, stable, cooperative, productive workplaces and effective international labour standards.
Results Achieved: Successful implementation of WEPP was achieved since its inception in July 2008. Legislative amendments announced in Budget 2009 to expand the coverage of the Act to termination and severance pay were successfully implemented. Canadian workers are now receiving timely and certain payments.
Actual Spending 2006-07 |
Actual Spending 2007-08 |
a) Planned Spending 2008-09 |
Total Authorities 2008-09 |
b) Actual Spending 2008-09 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Total Grants (statutory) | 0.0 | 0.0 | 31.2 | 3.7 | 3.7 | 27.5 |
Total Contributions | ||||||
Total Other types of transfer payments | ||||||
Total Program Activity(ies) | 0.0 | 0.0 | 31.2 | 3.7 | 3.7 | 27.5 |
Comment(s) on Variance(s): The discrepancy between planned spending and actual spending is attributed to several factors:
Audit and/or Evaluation completed or planned:
A formative evaluation of WEPP, looking at program design
and delivery, is scheduled for 2010 2011. This will be the first review of the Program since its enactment in July 2008.
Summative evaluation planned for 2012-Audit and/or Evaluation completed or planned:.
When published the report will be posted at:
http://www.hrsdc.gc.ca/en/gateways/nav/left_nav/publications.shtml
No Audit completed or planned for the reference period.
Name of Recipient: The Canada Millennium Scholarship Foundation
Start Date: Royal Assent June 18, 1998
End Date: 2010
Total Funding: $2.5 billion
Description: The endowment is managed in accordance with the Funding Agreement between the Foundation and the Government of Canada, as represented by the Ministers of Finance and Human Resources and Skills Development.
The objective of the foundation is to increase access to post-secondary education so that Canadians can acquire the skills needed to participate in a changing economy and society by granting scholarships to students who are in financial need and who demonstrate merit.
Strategic Outcome(s): Enhanced Canadian productivity and participation through efficient and inclusive labour markets, competitive workplaces and access to learning.
Summary of Results Achieved by the Recipient:
Actual Spending 2006-2007 |
Actual Spending 2007-2008 |
a) Planned Spending 2008-2009 |
Total Authorities 2008-2009 |
b) Actual Spending 2008-2009 |
Variance(s) between a) and b) | |
---|---|---|---|---|---|---|
Conditional Grants | 330.1 | 358.0 | 345.0 | N/A | 341.2 | 3.8 |
Administration | 22.5 | 24.8 | 26.0 | N/A | 29.3 | (3.3) |
Comments on Variance(s): The majority of the conditional grant variance is accounted for by withdrawals of students in the bursary program and some under spending in access. The balances are transferred to the following year’s program allocations.
Significant Evaluation findings by the recipient during the reporting year and future plan: N/A
Significant Audit findings by the recipient during the reporting year and future plan:
The Foundation's annual audit was conducted in the first quarter of 2009.
The Office of the Auditor General conducted an audit of the Canada Millennium Scholarship Foundation and of the Canada
Student Loans Program in 2007. They found that the Canada Millennium Scholarship Foundation's bursary programs are well
managed and that the Foundation has the necessary controls in place to ensure that eligibility for bursaries is assessed
correctly and that payments are issued in the right amounts to the right people. They also found that the Canada Millennium
Scholarship Foundation obtains reasonable assurance that the provinces and territories are fulfilling their responsibilities
in delivering the programs. Furthermore, the Canada Millennium Scholarship Foundation was found to collect adequate
information to report its achievements against objectives and meet its obligation to report the results of its activities
to Parliament.
URL to Auditor General:
http://www.oag-bvg.gc.ca/internet/English/parl_lpf_e_19300.html
URL to Treasury Board Evaluation of Foundations:
http://www.tbs-sct.gc.ca/report/orp/2007/ef-fe/ef-fe_e.asp
URL to Recipient’s Site:
http://www.millenniumscholarships.ca
http://www.millenniumscholarships.ca/en/aboutus/AnnualReport.asp
Comment: Figures based on calendar year.
Name of Recipient: Canadian Council on Learning
Start Date: March 30, 2004
End Date: March 31, 20101
Total Funding: $85 million 1
1 A one-time grant was provided to CCL in fiscal year 2004-2005. All funds are to be dispersed by March 31, 2009. The mandate was extended to March 31, 2010 with no additional funding.
Description: To promote and support evidence-based decision making in all areas of lifelong learning by informing Canadians regularly on Canada's progress on learning outcomes, and promoting knowledge and information exchange among learning partners.
Strategic Outcome(s): Policies and programs that meet the human capital and social development needs of Canadians.
Summary of Results Achieved by the Recipient: In support of its mandate to promote knowledge exchange and inform Canadians on learning issues and outcomes, the Canadian Council on Learning in 2008/09 accomplished the following:
Informing Canadians
Knowledge Mobilization and Exchange
Actual Spending 2006-2007 |
Actual Spending 2007-2008 |
a) Planned Spending 2008-2009 |
Total Authorities 2008-2009 |
b) Actual Spending 2008-2009 |
Variance(s) between a) and b) |
---|---|---|---|---|---|
Nil | Nil | Nil | Nil | Nil | Nil |
Comments on Variance(s): N/A
Significant Evaluation findings by the recipient during the reporting year and future plan: In accordance with CCL's funding agreement with the Department, CCL engaged an independent external agency to conduct a summative evaluation of CCL’s achievements since its inception in 2004. The evaluation found that: CCL has successfully identified knowledge gaps, creating knowledge exchange networks, created partnerships, and improved the volume, quality and relevance of research and information on learning; and that CCL operates in a cost-effective manner, complementing the work of other organizations. The evaluations also noted a number of challenges to CCL’s success such as effectively engaging various stakeholders such as provincial and territorial governments as well as clearly articulating its mandate, role and responsibilities to stakeholders and Canadians. A full copy of the evaluation is available at: http://www.ccl-cca.ca/CCL/AboutCCL/CorporateReports/SummativeEvaluation.htm
Significant Audit findings by the recipient during the reporting year and future plan: No audit was performed in 2008-2009
URL to Recipient’s Site:
http://www.ccl-cca.ca/CCL/AboutCCL/CorporateReports?Language=EN
Name of Horizontal Initiative: Aboriginal Skills and Employment Partnerships Program
Name of Lead Department(s): Human Resources and Skills Development Canada
Lead Department Program Activity: Labour Market
Start Date of the Horizontal Initiative: October 3, 2003
End Date of the Horizontal Initiative: March 31, 2012
Total Federal Funding Allocation (start to end date): $290.0 million
Description of the Horizontal Initiative (including funding agreement): Aboriginal Skills and Employment Partnership program was initially an $85 million initiative beginning in 2003 to 2009. Budget 2007 expanded and extended the program through an additional investment of $105 million for 2007-2012. In Canada’s Economic Action Plan, the Government is investing an additional $100M over three years in ASEP to help Aboriginal people participate in the work force and get the training they need to make the most of employment opportunities. The Aboriginal Skills and Employment Partnership is targeted at developing the skills of Canada's Aboriginal workforce, promoting maximum employment for Aboriginal people on major economic developments across Canada and providing lasting benefits for Aboriginal communities, families and individuals.
The Aboriginal Skills and Employment partnership program is an opportunity driven initiative that is implemented through formalized partnerships between the private sector and Aboriginal communities (and others such as the province and training institutions). The partnerships are responsible for jointly developing and managing comprehensive, multi-year skills development plans that will ensure long-term highly skilled sustainable employment as a result of the projects. The comprehensive Aboriginal training-to-employment plan covers a broad continuum ranging from basic skills, literacy and academic upgrading, through job-specific training and apprenticeships to retention counselling and other on-the-job supports. The plan must have a commitment from the employers to provide at least 50 long-term (sustainable) jobs for Aboriginal people. The partnership must also make a significant financial contribution to the training plan and must develop a governance model that will manage and oversee the project.
http://www.hrsdc.gc.ca/general/public/asep-pcea/asep-pcea-eng.asp
Shared Outcome(s): Long term sustainable employment for Aboriginal people on major economic developments.
Governance Structure(s):
* 2008-09 allocation and spending totals for other government departments are not available at the date of the publication of the DPR | |||||||
Federal Partners | Federal Partner Program Activity (PA) | Names of Programs for Federal Partners | Total Allocation (from Start to End Date) | Planned Spending for 2008-2009 |
Actual Spending for 2008-2009 |
Expected Results for 2008-2009 |
Results Achieved in 2008-2009 |
---|---|---|---|---|---|---|---|
1. Human Resources and Skills Development Canada | Labour Market | Aboriginal Skills and Employment Partnerships | 290.0 | 40.2 | 25.3 |
|
|
Natural Resources Canada | PA1 | (a) ASEP New Brunswick Project | not available* | not available* | not available* | N/A | N/A |
Indian and Northern Affairs Canada | PA1 | (a) ASEP Manitoba Hydro Northern | not available* | not available* | not available* | N/A | N/A |
(b) Nunavut Fisheries Training | not available* | not available* | not available* | N/A | N/A | ||
(c) Mine Training Society | not available* | not available* | not available* | N/A | N/A | ||
Western Economic Diversification | PA1 | (a) ASEP Manitoba Hydro Northern | not available* | not available* | not available* | N/A | N/A |
Total | 290.0 | 40.2 | 25.3 |
Comments on Variances: The variance is mainly due to re-profiling of funds into future years due to deferrals of projects into next fiscal year because of delays in project proposal starts dates.
Results to be achieved by non-federal partners (if applicable): N/A
Contact information:
Glenda Restoule, Director
Aboriginal Skills and Employment Partnership Program
Skills and Employment Branch
819-956-8860
glenda.restoule@hrsdc-rhdsc.gc.ca
Place du Portage, Phase IV
140 Promenade du Portage
Gatineau, Quebec
Name of Horizontal Initiative: Youth Employment Strategy
Name of Lead Department(s): Human Resources and Skills Development Canada
Lead Department Program Activity: Labour Market
Start Date of the Horizontal Initiative: March 18, 1999
End Date of the Horizontal Initiative: Ongoing
Total Federal Funding Allocation (start to end date): Ongoing
Description of the Horizontal Initiative (including funding agreement): The Youth Employment Strategy supports Canadian youth as they move into the world of work. The Strategy plays a role in developing Canada's workforce by providing young Canadians with access to programs and services to help them gain the skills, knowledge, career information and work experience they need to find and maintain employment and make a successful transition into the labour force. The Youth Employment Strategy is designed to respond to labour market challenges facing youth, aged 15 to 30. The Strategy has three program streams: Skills Link, Career Focus and Summer Work Experience, which includes the Canada Summer Jobs initiative. Skills Link provides youth-at-risk with opportunities to develop skills they need to find work or return to school. Career Focus helps post-secondary graduates find work in their area of specialization. Summer Work Experience helps secondary and post-secondary graduates acquire career-related skills and financing for their education through summer jobs. The Government of Canada's support to young Canadians is a shared responsibility and a partnership effort among many departments and organizations. Human Resources and Skills Development, along with 10 other federal government departments, work cooperatively with other levels of government, Aboriginal organizations, educational institutions, and private sector, not-for-profit and voluntary sector organizations to deliver Youth Employment Strategy initiatives.
Shared Outcome(s): The shared outcomes of partners for the common key results are:
Governance Structure(s): The Youth Employment Strategy has in place an umbrella Results-based Management and accountability Framework (RMAF) that represents a commitment among the eleven participating federal departments to undertake ongoing collection of common performance management data to ensure effective overall performance management of the program.
As lead department, Human Resources and Skills Development Canada with Service Canada chairs and is responsible for the coordination and management of an Interdepartmental Operations Committee that is responsible for reporting on the implementation of the Youth Employment Strategy. The Evaluation Steering Committee is another Youth Employment Strategy interdepartmental committee. There is also a Communications Sub-Committee reporting to the Operations Committee.
Youth Employment Strategy initiatives are delivered nationally, regionally and locally using a variety of funding instruments, such as contribution agreements and some direct delivery methods. Transfer payments are provided primarily by participating departments through contribution agreements and service delivery agreements in support of participants' remuneration and overhead costs.
* Planning spending totals include both grants and contributions and operating
funds while actual spending totals may not include operating funds. ** Canadian Food Inspection Agency is no longer involved in YES as of 2008-09. *** Results include only Environment Canada’s International Environmental Youth Corp (IEYC) program. Environment Canada results will be reported in full in the 2009-10 DPR. **** Results are not complete. Full Industry Canada results will be reported in the 2009-10 DPR. ***** Results are for 2007-08. Results for 2008-09 will be reported in the 2009-10 DPR. ****** Results for 2008-09 will be reported in the 2009-10 DPR. |
|||||||
Federal Partners | Federal Partner Program Activity (PA) | Names of Programs for Federal Partners | Total Allocation (from Start to End Date) | Planned Spending for 2008-2009* |
Actual Spending for 2008-2009* |
Expected Results for 2008-2009 |
Results Achieved in 2008-2009 |
---|---|---|---|---|---|---|---|
Human Resources and Skills Development Canada | Labour Market | a. Career Focus | Ongoing | 13.0 | 11.3 | Service Canada
|
Service Canada
|
b. Skills Link | Ongoing | 149.4 | 139.7 |
|
|
||
c. Summer Work Experience (Canada Summer Jobs) | Ongoing | 101.4 | 94.4 |
|
|
||
2. Agriculture and Agri-Food Canada | Career Focus | Ongoing | 1.1 | 0.6 | N/A |
|
|
3. Canadian Food Inspection Agency** | Career Focus | Ongoing | 0.1 | N/A | N/A | N/A | |
4. Canadian International Development Agency | Career Focus | Ongoing | 6.4 | 5.6 | N/A |
|
|
5. Canadian Heritage | Career Focus | Ongoing | 0.9 | 0.9 | N/A |
|
|
Summer Work Experience | Ongoing | 9.8 | 7.6 | N/A |
|
||
6. Environment Canada | Career Focus | Ongoing | 3.3 | 1.3 | N/A |
|
|
7.Industry Canada | Career Focus | Ongoing | 9.8 | 8.7 | N/A |
|
|
Summer Work Experience | Ongoing | 7.4 | 5.2 | N/A |
|
||
8.National Research Council | Career Focus | Ongoing | 5.4 | 4.8 | N/A |
|
|
9.Natural Resources Canada | Career Focus | Ongoing | 0.6 | 0.5 | N/A |
|
|
10.Canada Mortgage and Housing Corporation | Skills Link | Ongoing | 1.0 | 1.0 | N/A |
|
|
11.Indian and Northern Affairs Canada | Skills Link | Ongoing | 14.0 | 14.1 | N/A |
|
|
Summer Work Experience | Ongoing | 12.6 | 12.0 |
|
|||
12.Parks Canada | Summer Work Experience | Ongoing | 2.0 | 2.0 | N/A |
|
|
Total Career Focus | 40.6 | 33.7 | |||||
Total Skills Link | 164.4 | 154.8 | |||||
Total Summer Work Experience | 133.2 | 121.2 | |||||
Total Youth Employment Strategy | 338.2 | 309.7 |
Comments on Variances: The variance was due to delays in implementing Skills Link and Career Focus projects, as well the inability of some employers to fill all the positions for which they were approved for Canada Summer Jobs funding, and because some students left their jobs early.
Results to be achieved by non-federal partners (if applicable): N/A
Contact information:
John Atherton, Director General
Active Employment Measures
Skills and Employment Branch
(819) 994-6916
john.atherton@hrsdc-rhdsc.gc.ca
Place du Portage, Phase IV
140 Promenade du Portage
Gatineau, Quebec
Name of Horizontal Initiative: Temporary Foreign Worker program
Name of Lead Department(s): Human Resources and Skills Development Canada and Citizenship and Immigration Canada
Lead Department Program Activity: Workplace Skills (HRSDC) and Temporary Resident Program (CIC)
Start Date of the Horizontal Initiative: June 13, 2007
End Date of the Horizontal Initiative: Ongoing
Total Federal Funding Allocation (start to end date): Ongoing
Description of the Horizontal Initiative (including funding agreement): The Temporary Foreign Worker
program enables Canadian employers to hire foreign workers on a temporary basis to meet immediate skills and labour
needs when Canadians are not available. The program is jointly managed by Citizenship and Immigration Canada and Human
Resources and Skills Development Canada (with Service Canada). Employers can recruit workers into any legal profession
and from any source country, subject to employers and workers meeting specified criteria. The Temporary Foreign Worker
program includes program streams such as the Seasonal Agricultural Workers Program, the Live-in-Caregiver Program, and
the pilot project for Occupations Requiring Lower Levels of Formal Training. In the province of Quebec, the Temporary
Foreign Worker program is administered through a partnership with the Government of Quebec. The Temporary Foreign Worker
program is funded from the Consolidated Revenue Fund.
www.hrsdc.gc.ca/en/workplaceskills/foreign_workers/index.shtml
www.cic.gc.ca/english/work/index.asp
Shared Outcome(s):
Governance Structure(s):
* The above planned spending figures are for CIC and HRSDC only. Figures exclude planned spending for other government departments such as DFAIT and PWGSC and therefore do not represent the full Government of Canada costs for the TFW Program. | |||||||
Federal Partners | Federal Partner Program Activity (PA) | Names of Programs for Federal Partners | Total Allocation (from Start to End Date) | Planned Spending for 2008-2009 |
Actual Spending for 2008-2009 |
Expected Results for 2008-2009 |
Results Achieved in 2008-2009 |
---|---|---|---|---|---|---|---|
1. Human Resources and Skills Development Canada (with Service Canada) | Workplace Skills | Temporary Foreign Worker program | Ongoing | 32.3 | 31.8 | Program enhancements, including strengthened worker protection, program integrity measures,
and improved facilitative processes
|
|
2. Citizenship and Immigration Canada | Temporary Resident Program | Temporary Foreign Worker Program | Ongoing | 34.7 | 32.8 | Improve program integrity related to work permit process. |
|
Total | Ongoing | 67.0 | 64.6 |
Comments on Variances: The HRSDC $0.5M variance is mainly due to the delayed implementation of the enhanced policy development capacity and new employer compliance functions. The CIC variance is due to general operating lapses as well as delays in setting up a centralized unit for Temporary Foreign Workers (TFW) until CIC finalizes the review of the TFW units within its operations in 2009-2010.
Results to be achieved by non-federal partners (if applicable): not applicable
Contact information:
Andrew Kenyon, Director General
Human Resources and Skills Development Canada
Temporary Foreign Workers Directorate
Skills and Employment Branch
(819) 994-1021
andrew.kenyon@hrsdc-rhdsc.gc.ca
Place du Portage, Phase IV
140 Promenade du Portage
Gatineau, Quebec
Les Linklater, Director General
Citizenship and Immigration Canada
Immigration Branch
(613) 941-8989
les.linklater@cic.gc.ca
Jean Edmonds Tower South
365 Laurier Avenue West
Ottawa, Ontario
Name of Horizontal Initiative: Canada Student Loans Program
Name of Lead Department(s): Human Resources and Skills Development Canada
Lead Department Program Activity: Learning
Start Date of the Horizontal Initiative: September, 1964
End Date of the Horizontal Initiative: Ongoing
Total Federal Funding Allocation (start to end date): Ongoing
Description of the Horizontal Initiative (including funding agreement): The purpose of the Canada Student Loans program is to promote accessibility to post-secondary education for individuals with demonstrated financial need by lowering financial barriers through the provision of loans and grants and to ensure Canadians have an opportunity to develop the knowledge and skills to participate in the workplace and community.
Information for the public on saving, planning and paying for post-secondary studies and specific information for Canada Student Loans Program clients (including information on learning opportunity selection, financial planning, and how to apply for, maintain and repay student loans) can be accessed at: http://www.canlearn.ca/
Shared Outcome(s):
Maintain the Government's commitment to accessible post-secondary education by:
Governance Structure(s): The Government of Canada has entered into Integration Agreements with four provinces (Ontario, Saskatchewan, New Brunswick and Newfoundland and Labrador) in order to create a "one-student-one-loan" service approach. The administration of the current program is the product of a co-operative effort between Human Resources and Skills Development Canada, Service Canada, Canada Revenue Agency, participating provinces and the Yukon Territory, Service Provider, financial institutions and Public Works and Government Services Canada. These agents are responsible for conducting one or more activities during the loan lifecycle. Program documents and communications tools are typically prepared with the input and approval of both federal and participating provincial and territorial governments. Quebec, the Northwest Territories and Nunavut do not participate in the Canada Student Loans Program. These jurisdictions receive an alternative payment to assist in the cost of delivering a similar student financial assistance program.
Effective management of the program and of relations with third-party agents is the primary responsibility of the Canada Student Loans Program. Program activities include, for example, defining the operational and financial processes for the delivery of the program by the service provider, comptrollership and client relations for escalated cases.
The application and needs assessment for the program is delivered by provincial student assistance offices, which also administer provincial aid. The participating provinces and the Yukon Territory:
While the Canada Student Loans Program provides the guidance and direction on how the program is to be delivered, the Service Provider assumes responsibility for the administration of the loans once the loan agreement is signed and submitted for processing. The responsibilities of the Service Provider include:
Public Works and Government Services Canada is responsible for disbursing loans and grants to the borrowers and to Educational Institutions, for any funds directed to pay for tuition.
Canada Revenue Agency Non-Tax Collection Services is the agent responsible for debt collection. Delinquent guaranteed and risk-shared loans become debts to the Crown when the Government of Canada buys back the debt from financial institutions. Delinquent direct financed loans are returned to government after the Service Provider has attempted collection for a set period of time and the borrower has either not made payments on their loan or is unwilling to repay. These activities may also be conducted by private collection agencies under contract to Canada Revenue Agency. These private collection agencies must abide by Canada Revenue Agency collection guidelines when carrying out the recovery of Crown debts
a Please note that the number is estimated as loans are awarded
based on client eligibility and demonstrated need. b Please note that the number is estimated as grants are awarded based on client eligibility and demonstrated need. |
|||||||
Federal Partners | Federal Partner Program Activity (PA) | Names of Programs for Federal Partners | Total Allocation (from Start to End Date) | Planned Spending for 2008-2009 |
Actual Spending for 2008-2009 |
Expected Results for 2008-2009 |
Results Achieved in 2008-2009 |
---|---|---|---|---|---|---|---|
1 | HRSDC PWGSC CRA |
a. N/A | Ongoing Statutory funding |
687.9 Loan disbursed under the Canada Student Financial Assistance Act $2.0B |
628.3 Loan disbursed under the Canada Student Financial Assistance Act $2.0B |
|
|
Total | 687.9 | 628.3 |
Comments on Variances: The bulk of the $59.6M variance between planned and actual expenditures for
2008-2009 can be explained by the Bad Debt Expense being lower than forecasted by $70.2M. The variance can also be explained
by an adjustment to the methodology between the forecast and actual calculation, and by the decrease in the interest
rate this year. This is offset by the Debt Reduction in Repayment being higher by $38.9M due to an increase of the provision
rate by the Chief Actuary.
The interest revenue indicates a variance of $94.9M, that is being offset by variances in both the In-Study and In Repayment
Interest Borrowing Expense of $95.7M. These variances can be explained by a combination of the decrease in the interest
rate and a lower than anticipated In-Repayment portfolio. The Interest Relief was also lower than forecasted by $18.7M,
again due to the interest rate reduction.
The remaining variance of $8.8M is a combination of minor variances related to other component of the program.
Results to be achieved by non-federal partners (if applicable): not applicable.
Contact information:
Barbara Glover
Director General
Canada Student Loans Program
(819) 997-1094
Name of Horizontal Initiative: Multilateral Framework on Early Learning and Child Care
Name of Lead Department(s): Human Resources and Skills Development Canada
Lead Department Program Activity: Children and Families
Start Date of the Horizontal Initiative: March, 2003
End Date of the Horizontal Initiative: Ongoing
Total Federal Funding Allocation (start to end date): $350 million/year via the Canada Social Transfer (CST)
Description of the Horizontal Initiative (including funding agreement): In March 2003, Federal/ Provincial/Territorial Ministers Responsible for Social Services, reached agreement on a framework for improving access to affordable, quality, provincially and territorially regulated early learning and child care programs and services. Under the Multilateral Framework, the Government of Canada is providing $350M per year through the CST to support provincial and territorial government investments in early learning and child care. This initiative complements the September 2000 ECD Agreement.
The objective of this initiative is to further promote early childhood development and support the participation of parents in employment or training by improving access to affordable, quality early learning and child care programs and services.
Early learning and child care programs and services funded through this initiative will primarily provide direct care and early learning for children in settings such as child care centres, family child care homes, preschools, and nursery schools. Types of investments can include capital and operating funding, fee subsidies, wage enhancements, training, professional development and support, quality assurance, and parent information and referral. Programs and services that are part of the formal school system are not included in this initiative.
Governments also committed to transparent public reporting that will give Canadians a clear idea of the progress being made in improving access to affordable, quality early learning and child care programs and services, beginning with a baseline report in November 2003.
Information about the initiative, including the text of the Multilateral Framework on Early Learning and Child Care, is available on the federal, provincial and territorial Web portal on early childhood development and early learning and child care at http://www.ecd-elcc.ca/
Shared Outcome(s):
The objectives of the initiative, as outlined in the Multilateral Framework on Early Learning and Child Care are:
Governance Structure(s):
The Multilateral Framework for Early Learning and Child Care recognizes that provinces and territories have the primary
responsibility for early learning and child care programs and services.
Implementation of the commitments outlined in the Multilateral Framework has been tasked to a Working Group comprised of officials from all jurisdictions (including Québec, which participates as an observer). This Working Group, which is jointly chaired by HRSDC and Saskatchewan, reports to F/P/T Deputy Ministers Responsible for Social Services and subsequently to F/P/T Ministers Responsible for Social Services.
Federal Partners | Federal Partner Program Activity (PA) | Names of Programs for Federal Partners | Total Allocation (from Start to End Date) | Planned Spending for 2008-2009 |
Actual Spending for 2008-2009 |
Expected Results for 2008-2009 |
Results Achieved in 2008-2009 |
---|---|---|---|---|---|---|---|
Not applicable. The Multilateral Framework on Early Learning and Child Care is a federal-provincial-territorial initiative. | In 2008-09, the Government of Canada transferred $350M via the Canada Social
Transfer to provinces and territories for investment in programs and services related to early learning and
child care. All governments agreed that investments in early learning and child care should be predictable and sustainable over the long term. All governments committed to make investments in regulated early learning and child care. |
The Canada Social Transfer is a block transfer to provinces and territories, which does not require them to report to the Government of Canada on the results achieved. | |||||
Total $350M via the Canada Social Transfer |
Comments on Variances: N/A
Results to be achieved by non-federal partners (if applicable): Provincial and territorial governments (except Quebec) have agreed to invest the funding provided in regulated early learning and child care programs for children under the age of six. Early learning and child care programs and services funded through this initiative will primarily provide direct care and early learning for children in settings such as child care centres, family child care homes, preschools, and nursery schools. Investments can include capital and operating funding, fee subsidies, wage enhancements, training, professional development and support, quality assurance, and parent information and referral. Programs and services that are part of the formal school system are not included in this initiative.
Governments (except Quebec) also committed to transparent public reporting that will give Canadians a clear idea of the progress being made in improving access to affordable, quality early learning and child care programs and services, beginning with a baseline report in November 2003 and annual reporting in November 2004.
The Government of Quebec supports the general principles expressed in the Early Learning and Child Care Initiative but did not participate in developing the Initiative because it wants to retain sole responsibility for social matters. However, it receives its share of funding granted by the Government of Canada and makes significant investments in programs and services that benefit families and children
Contact information:
François Weldon
Director
Family Policy
819 997-9950
Name of Horizontal Initiative: National Child Benefit Initiative
Name of Lead Department(s): Human Resources and Skills Development Canada
Lead Department Program Activity: Children and Families
Start Date of the Horizontal Initiative: 1998
End Date of the Horizontal Initiative: Ongoing
Total Federal Funding Allocation (start to end date): Statutory
Description of the Horizontal Initiative (including funding agreement): The National Child Benefit contributes to a larger federal, provincial and territorial strategy (FPT), the National Children's Agenda, designed to help Canadian children.
Through the National Child Benefit, the Government of Canada is working with provincial and territorial governments1 to provide income support, as well as benefits and services, for low-income families with children. The initiative also includes a First Nations component.
Federal Spending:
The Government of Canada contributes to the National Child Benefit initiative through a supplement to its Canada Child
Tax Benefit. In addition to the base benefit of the Canada Child Tax Benefit, which is targeted to both low- and middle-income
families, the National Child Benefit Supplement provides extra income support to low-income families with children.
Canada Revenue Agency delivers these benefits to families. Federal spending on the Canada Child Tax Benefit system is
tracked by the Canada Revenue Agency, which is responsible for the delivery of the National Child Benefit Supplement.
The federal government is providing a projected $3.7 billion through the National Child Benefit Supplement in 2007-2008. Total annual federal support delivered through the Canada Child Tax Benefit system, including the National Child Benefit Supplement, is a projected $9.5 billion in 2007-2008.
Provincial, Territorial and First Nations Spending:
Under the National Child Benefit, provinces, territories and First Nations provide benefits and services that further
the goals of the initiative. The National Child Benefit Progress Report: 2006, reports that in 2005-2006, provinces,
territories, and First Nations spent $873.9 million in programs and services in key areas such as child/day care initiatives,
child benefits and earned income supplements, early childhood services and children-at-risk services, supplementary
health benefits, and youth initiatives. This includes First Nations reinvestments in programs and services which are
estimated to be $58.0 million in 2005-2006.
Shared Outcome(s):
The National Child Benefit initiative has three goals:
Annual National Child Benefit Progress Reports include information on the level of spending by all jurisdictions. There is a data collection process to which all participating jurisdictions contribute in order to present comparable information on National Child Benefit initiatives. The data submitted by each jurisdiction is reviewed jointly to ensure consistency in reporting. To obtain the most recent Progress Report or for further information, please visit the federal, provincial and territorial National Child Benefit website: http://www.nationalchildbenefit.ca/
Indicators and Impacts:
In addition, in June 2005, federal, provincial and territorial governments released a synthesis report of a comprehensive evaluation of the first three years of the National Child Benefit initiative (1998-99, 1999-00, 2000-01). The evaluation compiled evidence from a number of studies and showed that the National Child Benefit is meeting its goals. In addition, a process to launch further evaluation has begun.
For a complete discussion of indicators, please see Chapters 5 and 6 of the National Child Benefit Progress Report: 2006. For a discussion of evaluation results, please see the Evaluation of the National Child Benefit Initiative: Synthesis Report. These reports are available free of charge on the National Child Benefit website, at: http:\\www.nationalchildbenefit.ca
Governance Structure(s):
The National Child Benefit Governance and Accountability Framework outlines the key characteristics of the
federal, provincial and territorial partnership: cooperation, openness, flexibility, evolution and accountability. As
a co-operative effort among governments, the National Child Benefit combines the strengths of a national program with
the flexibility of provincial and territorial initiatives designed to meet the specific needs and conditions within
each jurisdiction.
The Governance and Accountability Framework lays out shared decision-making and accountability:
Under the Governance and Accountability Framework, federal, provincial and territorial Ministers Responsible for Social Services have committed to sharing data on reinvestment initiatives and reviewing results and outcomes achieved in order to identify best practices. Federal, provincial and territorial governments have also agreed to report annually to the public with a primary focus on performance of the initiative. To date, seven annual progress reports have been published, as well as a synthesis report on a comprehensive evaluation of the first three years of the initiative.
The Federal Role:
Under the National Child Benefit, the Government of Canada provides additional income support to low-income families
with children via the National Child Benefit Supplement component of the Canada Child Tax Benefit. Canada Revenue Agency
delivers these benefits to families.
Human Resources and Skills Development Canada is responsible for policy development with respect to the National Child Benefit initiative, and the Minister of Human Resources and Skills Development represents the Government of Canada in this federal/provincial/territorial initiative. The Department also serves a secretariat function in the production of annual National Child Benefit progress reports.
The Canada Child Tax Benefit (including the National Child Benefit Supplement) is a tax measure, and is administered by Canada Revenue Agency.
Indian and Northern Affairs Canada and Citizenship and Immigration Canada have roles in reinvestments and investments.
The Provincial and Territorial Role:
Under the National Child Benefit, provinces, territories and First Nations provide benefits and services that further
the goals of the initiative. The National Child Benefit is designed so that provinces, territories and First Nations
have the flexibility to develop and deliver programs and services that best meet the needs and priorities of their communities.
Provinces and territories have the flexibility to adjust social assistance or child benefit payments by an amount equivalent
to the NCB Supplement. As a result, families with children on social
assistance maintain at least the same level of benefits, while funds resulting from adjustments support new or enhanced
provincial and territorial programs benefiting low-income families with children.
The majority of provinces and territories are flowing through recent federal increases to the National Child Benefit. This means that today, the vast majority of children living in low-income families, including those on social assistance, are currently receiving some or all of the National Child Benefit Supplement.
Under the National Reinvestment Framework, provincial and territorial governments, along with First Nations, have committed to re-allocating available social assistance funds into benefits and services for children in low-income families that further the goals of the initiative. Jurisdictions have focused reinvestments primarily in six key areas:
First Nations Role:
The federal government is responsible for ensuring programs for First Nations children on reserve are comparable to
those available to other Canadian children. Under the National Child Benefit, First Nations have the flexibility to
reinvest savings from adjustments to social assistance into programs and services tailored to meet the needs and priorities
of individual communities. Some 500 First Nations participate in the National Child Benefit and implement their own
programs.
Federal Partners | Federal Partner Program Activity (PA) | Names of Programs for Federal Partners | Total Allocation (from Start to End Date) | Planned Spending for 2008-2009 |
Actual Spending for 2008-2009 |
Expected Results for 2008-2009 |
Results Achieved in 2008-2009 |
---|---|---|---|---|---|---|---|
1. | 1. Canadian Revenue Agency | a. National Child Benefit Supplement | Ongoing | $3.68B | Not available | Continued progress on the goals of the National Child Benefit initiative, as described in “Shared Outcomes”, above. | Not available |
Comments on Variances: N/A
Results to be achieved by non-federal partners (if applicable): N/A
Contact information:
Carole Vallerand
Acting Director
Income Security
Strategic Policy and Research
Phone (819) 934-1181
Name of Horizontal Initiative: Early Childhood Development (ECD) agreement
Name of Lead Department(s): Human Resources and Skills Development Canada
Lead Department Program Activity: Children and Families
Start Date of the Horizontal Initiative: September 2000 with funding beginning April 2001
End Date of the Horizontal Initiative: Ongoing
Total Federal Funding Allocation (start to end date): $500 million/year via the Canada Social Transfer (CST)
Description of the Horizontal Initiative (including funding agreement): In September 2000, First Ministers reached agreement, the Federal/Provincial/Territorial Early Childhood Development (ECD) Agreement, to improve and expand early childhood development supports for young children (prenatal to age 6) and for their parents. The specific objectives are:
In support of these objectives the Government of Canada transfers $500M/year via the Canada Social Transfer (CST) to provinces and territories.
The Government of Quebec supports the general principles expressed in the Early Childhood Development Initiative but did not participate in developing the Initiative because it wants to retain sole responsibility for social matters. However, it receives its share of funding granted by the Government of Canada and makes significant investments in programs and services that benefit families and children.
Information about the Agreement, including the text of the First Ministers' communiqué on ECD, is available on the federal, provincial and territorial web portal on early childhood development and early learning and child care at http://www.ecd-elcc.ca
Shared Outcome(s):
The objectives of the initiative, as outlined in the ECD Agreement
are:
Governance Structure(s): In the ECD Agreement, First Ministers recognized that provinces and territories have the primary responsibility for early childhood development programs and services.
Federal/Provincial/Territorial (F/P/T) Ministers Responsible for Social Services are responsible for implementation of the commitments in the Agreement. Implementation has been tasked to a Working Group comprised of officials from all jurisdictions (including Quebec, which participates as an observer). The Working Group, which is jointly chaired by HRSDC and Saskatchewan, reports to Deputy Ministers Responsible for Social Services and subsequently to F/P/T Ministers Responsible for Social Services.
Federal Partners | Federal Partner Program Activity (PA) | Names of Programs for Federal Partners | Total Allocation (from Start to End Date) | Planned Spending for 2008-2009 |
Actual Spending for 2008-2009 |
Expected Results for 2008-2009 |
Results Achieved in 2008-2009 |
---|---|---|---|---|---|---|---|
Not applicable. The Early Childhood Development Agreement is a federal-provincial-territorial initiative. | In 2008-09, the Government of Canada transferred $500M via the Canada Social Transfer, to provinces and territories for investment in programs and services related to early childhood development | The Canada Social Transfer is a block transfer to provinces and territories, which does not require them to report to the Government of Canada on the results achieved. | |||||
Total $500M via the Canada Social Transfer |
Comments on Variances: N/A
Results to be achieved by non-federal partners (if applicable):
Provincial and territorial governments are investing the funds transferred to them by the Government of Canada in any
or all of the following four areas of action outlined in the Early Childhood Development Agreement:
All participating federal, provincial and territorial governments have committed to three reporting requirements:
Each government released a first report on Early Childhood Development programs and expenditures for the 2000-2001 fiscal year, providing a baseline against which new investments can be tracked.
In fall 2002, governments began annual reporting, using a shared framework with comparable program indicators, to track progress in improving and expanding early childhood development programs and services within the four areas for action.
In fall 2002, governments began regular reporting on children's well-being, using a common set of outcome indicators.
Within the Government of Canada, responsibility for implementation of the commitments outlined in the Early Childhood Development Agreement is shared jointly between Human Resources and Skills Development Canada , Indian and Northern Affairs Canada and the Public Health Agency of Canada.
Contact information:
François Weldon
Director
Family Policy
(819) 997-9950
Name of Horizontal Initiative: Homelessness Partnering Strategy (HPS)
Name of Lead Department(s): Human Resources and Skills Development Canada
Lead Department Program Activity: Housing and Homelessness
Start Date of the Horizontal Initiative: April 1, 2007
End Date of the Horizontal Initiative: March 31, 2011
Total Federal Funding Allocation (start to end date): $269.6M over two years which includes $6M for Surplus Federal Real Property for Homelessness Initiative and is administered by Public Works and Government Services Canada.
Description of the Horizontal Initiative (including funding agreement): The Homelessness Partnering Strategy makes strategic investments in community priorities and includes a planning process to encourage cooperation between governments, agencies and community-based organizations to find local solutions for homeless people and those at risk of homelessness. The Homelessness Partnering Strategy is designed to provide supports to 61 designated communities and some small, rural and Aboriginal communities to develop community-based measures that assist homeless individuals and families move toward self-sufficiency.
Under the Homelessness Partnering Strategy, the Surplus Federal Real Property for Homelessness Initiative is more flexible to allow land exchanges. Community groups can exchange, under certain conditions, a federal property received under the Surplus Federal Real Property for Homelessness Initiative for another similar, and more suitable, property. The control period during which the property must continue to be used for its intended purpose has been extended to 15 years (from five under the National Homelessness Initiative – the predecessor of the HPS) to ensure long-term, lasting benefits to the recipients and the communities.
The Homelessness Partnering Strategy:
For more information, please visit the Homelessness Partnering Strategy website: www.homelessness.gc.ca/
Shared Outcome(s):
The objectives of the initiative are:
Enhanced income security, access to opportunities and well-being for individuals, families and communities.
Governance Structure(s): The Homelessness Partnering Strategy community-based program is delivered via two models:
In Quebec, the Homelessness Partnering Strategy stream known as the Homelessness Partnership Initiatives, is delivered under a formal Canada-Quebec agreement, in collaboration with the province of Quebec.
The Homeless Individuals and Families Information System (HIFIS) supports the Homelessness Partnering Strategy’s national data system on homelessness. Using data collected mainly through shelters, HIFIS provides information on the characteristics of Canada’s homeless population. This information contributes to: increased understanding of homelessness in Canada; informed policy development; and improved planning and development of effective measures to prevent and reduce homelessness. HIFIS serves stakeholders across the country, including service providers, researchers and multiple levels of government. In addition, HIFIS provides operational support to shelters and other facilities through free-of-charge software and training support.
The Homelessness Partnering Strategy recognizes that the prevention and reduction of homelessness requires collaboration among all levels of government, particularly the federal and provincial/territorial governments. Provinces and territories are being invited to enter into bilateral agreements with the federal government to support community efforts to address homelessness. The Canada-Quebec agreement serves as a model that will be adapted for other jurisdictions. Partnering agreements offer provinces and territories the opportunity to participate in community planning and priority-setting at the outset. Agreements support the alignment of federal, provincial and territorial investments to enhance linkages between social services and housing as well as to address the operational sustainability of community projects. This partnering approach ensures that all of the necessary tools and supports are in place for homeless people to secure housing and supports that effectively meet their needs and for those at-risk of homelessness to attain housing stability.
Enhanced collaboration with other federal departments and agencies whose policies and programs are linked to homelessness is also essential. Horizontal pilot projects continue to be developed to facilitate a more coordinated approach to homelessness at the federal level, in recognition that homelessness interacts with an array of factors that relate to other federal program and policy areas, including: housing affordability; mental/physical health; labour market vulnerabilities; skills, education and literacy levels; community and personal safety; barriers facing newcomers; issues facing discharged offenders; Aboriginal issues; and others. The key objectives of horizontal pilot projects are to: address common risk factors associated with homelessness and other policy areas; prevent homelessness by addressing its root causes; and reduce the negative outcomes on other policy areas caused by homelessness. These pilot projects test approaches on homelessness, and their results are expected to inform future policy development.
The Surplus Federal Real Property for Homelessness Initiative is a Homelessness Partnering Strategy program co-managed by Public Works and Government Services Canada and Human Resources and Skills Development Canada, with advice and support from Canada Mortgage and Housing Corporation.
Federal Partners | Federal Partner Program Activity (PA) | Names of Programs for Federal Partners | Total Allocation (from Start to End Date) | Planned Spending for 2008-2009 |
Actual Spending for 2008-2009 |
Expected Results for 2008-2009 |
Results Achieved in 2008-2009 |
---|---|---|---|---|---|---|---|
Human Resources and Skills Develop-ment Canada | Housing and Homelessness | Homelessness Partnership Initiative (HPI) Federal Horizontal Pilot Projects |
219.2 5.2 |
127.2
3.0 |
125.7
1.8 |
Homelessness Partnership Initiative- Designated Communities have demonstrated cost-matching
with other partners. Increased availability and access for homeless people, to a range of services and facilities. Federal Horizontal pilot projects – Implementation of projects with key departments and agencies such as Justice Canada, Health Canada, Public Health Agency of Canada, Correctional Service Canada, and Status of Women. |
For every dollar invested by the
HPS in regionally-delivered projects, the amount invested in communities by external partners rose
to $2.99. HPS investments in regionally-delivered projects targeted to longer-term transitional and supportive housing and services increased to 78%, exceeding the 65% target. 12 horizontal pilot projects were launched in partnership with other federal departments and agencies. The horizontal pilot projects address issues related to institutional release, HIV/AIDS, transitional and supportive housing as well as addiction treatment, basic skills and employment development. |
HAN (Homelessness Accountability Network) | 3.7 | 1.6 | 1.8 | Best practices, research findings exchanged among community service providers, researchers, and all levels of government. | Provided funding to 33 stakeholders for activities related to data development, research and analysis, the reinforcing of information networks, and the sharing of good practices. | ||
Urban Aboriginal Strategy/ Homelessness Partnership Initiative | 35.5 | 17.3 | 14.9 | Better coordination and complementarity among Government of Canada policies and programs to address Aboriginal homelessness and related issues. | Conducted horizontal pilot projects with other federal departments and partnered with Aboriginal groups to ensure that services meet the needs of “off-reserve” homeless Aboriginal people. | ||
Public Works and Government Services Canada | Housing and Homelessness | Surplus Federal Real Property for Homelessness Initiative | Funding is administered by PWGSC | Funding is administered by PWGSC | N/A | Enhanced capacity of communities to provide facilities to homeless individuals and families. | Nine housing units were created through the Surplus Federal Real Property for Homelessness. Nine homeless families/ individuals were housed in seven supportive housing units and two transitional housing units. |
Total | 263.6 | 149.1 | 144.2 |
Comments on Variances: The variance will be requested for re-profile in the Supplementary B Estimates to ensure funds will be available for proposals developed for activities to alleviate homelessness.
Results to be achieved by non-federal partners (if applicable): N/A
Contact information:
Jim Young
Director of Planning and Coordination
Homelessness Partnering Secretariat
Telephone: (819) 956-6857
HRSDC's Sustainable Development Strategy (SDS) was tabled in Parliament on December 20, 2006. The strategy has a two-pronged approach: it focuses on the application of a sustainable development lens while developing policies and programs through a select number of Signature Projects and Greening Operations initiatives associated with day-to-day operations. Over the course of the Strategy, key departmental priorities are:
The departmental Green Operations will involve twenty-four activities such as infrastructure energy saving initiatives, energy conserving lighting, decreasing office equipment energy use, recycling, fleet optimization, eco-driving or carpooling, green hotel usage, green procurement, e-waste management and simplification of program delivery document requirements.
HRSDC 's longer term approach for this SDS is to select a focused number of meaningful projects to advance sustainable development knowledge from the policy and program design perspective. These Signature Projects will demonstrate that the Department is stretching beyond business as usual by representing a broader approach to review programs and identify areas where all three sustainable development areas - economic, environmental and social - are addressed. This will occur through the application of a sustainable development lens to policy and program development, requiring a greater investment of funds, time, and participation stretching beyond a three-year period. HRSDC will undertake Signature Projects in the following three areas:
HRSDC has determined that the best way to ensure probity and accountability for the outcomes identified in Greening Operations and Signature Projects is to strengthen the development, management and monitoring of proposed activities, and to ensure that staff are trained to incorporate sustainable development measures into their day-to-day work. Over and above these activities, in 2008-2009, the Department will be focusing on reducing its environmental impact through more efficient and environmentally-friendly processing of service offerings and increasing awareness of promoting the role of staff in undertaking sustainable development initiatives.
The following provides an overview of the planned SDS activities and their expected results for 2008-2009 as per governmental and departmental goals:
Departmental SDS Vision: Advancing sustainable development by supporting a strong, inclusive labour market and society, and by being an example of sustainability in the provision of GC services to Canadians in a manner that reduces the impact on the environment.
SDS Departmental Goals: Building Energy
Federal SD Goal(s), including GGO goals:
Goal 3: Reduce greenhouse gas emissions
3.2.1 Support for clean technologies is provided (such as building, transportation, and industrial processes)
Goal 5: Sustainable Development and Use of Natural Resources
5.2.1 Sustainable consumption and production of natural resources is promoted
Expected Results 2008-2009 | Supporting Performance Measure(s) | Achieved SDS Departmental Results for 2008-2009 |
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Reduced energy use for buildings Increased volume and types of materials recycled Increased number of shared office properties with different levels of government |
Infrastructure Energy Saving Initiative | Since April 1, 2007, 44% of refits and fit-ups for both offices and Service Canada Centres include building control systems. |
Energy Conserving Lighting Initiative | Since April 1, 2007, 46% of refits and fit-ups for both offices and Service Canada Centres include energy efficient lighting. | |
Decreasing Office Equipment Energy Use | Currently identifying relevant data requirements and need to establish baseline and evaluate energy usage of digital copier fleet. | |
Recycling Initiative | Since April 1, 2007, 72% of refits and fit-ups for offices include recycling centres that accept plastics. | |
Extra/Intra-jurisdictional Offices Sharing Initiative | Since April 1, 2007, 49% of refits and fit-ups of Service Canada Centres share office elements will other levels of government. |
SDS Departmental Goals: Vehicle Emissions
Federal SD Goal(s), including GGO goals:
Goal 3: Reduce greenhouse gas emissions
3.3.1 Emissions are reducedExpected Results 2008-2009 | Supporting Performance Measure(s) | Achieved SDS Departmental Results for 2008-2009 |
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Reduced vehicle fleet GHG emissions
Increased carpooling with other government departments and jurisdictions Increased sustainable vehicle procurement by fleet management staff Increased sustainable vehicle usage awareness among staff |
Fleet Optimization Initiative | Since April 1, 2007, GHG emissions from Departmental fleet have decreased by 9.5% (diverted 130 kilo tonnes of GHGs) |
Extra/Intra-jurisdictional Carpooling Initiative | It has been determined that this initiative is not feasible. The rationale as to why this is not feasible will be prepared and submitted to the Strategic Business Planning (SBP) Branch who is responsible for HRSDC ’s Sustainable Development Strategy (SDS). | |
Conducting Training Sessions with Fleet Management | This commitment needs to be re-evaluated given that fleet management has been centralized after the commitment was established. | |
Employees Eco-driving Initiative | Once Procurement awards contract for training, an on-line training tool will be created and will focus on vehicle maintenance, alternative fuel usage and reduction of GHGs. This training will be provided to approximately 3,000 employees across the country driving fleet vehicles. |
SDS Departmental Goals: Green Procurement
Federal SD Goal(s), including GGO goals:
Goal 5: Sustainable Development and Use of Natural Resources
5.3.1 Environmentally sustainable use of natural resources is promoted
Expected Results 2008-2009 | Supporting Performance Measure(s) | Achieved SDS Departmental Results for 2008-2009 |
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Increased departmental usage of certified sustainable accommodations Increased purchase of green items Increased green procurement awareness among procurement staff Redirection of E-Waste to recycling depots Reduced acquisition of paper materials by moving to online directories |
Green Hotel Usage Initiative | Sessions are being provided to inform participants that employees are encouraged to use Green Leaf Hotels. HRSDC Travel Framework contains Environmental Ratings for Hotels based on PWGSC 2009 Accommodation and Car Rental Guide. |
Sustainable Procurement Initiative | From a process perspective, awareness is provided on green procurement by encouraging the purchase of green goods and services (where feasible) and promoting the use of acquisition cards thereby reducing paper. | |
Conducting Training Sessions with Administrative Assistants | Functional specialists receive training through courses offered by the School of Public Service, and managers and administrative staff receive information through departmental awareness sessions. | |
E-Waste Initiative | Once PWGSC ’s e-Waste Policy takes effect (Fall 2009), Departments will be able to send e-Waste not destined for reuse to supplier. This will ensure e-Waste is disposed of in an environmentally responsible manner. | |
Regional Offices Phonebook Reduction Initiative | Reduction initiative has resulted in a substantial number of phonebooks being distributed in the Regions, from a high of 398 in the NHQ to a low of only 50 in Nova Scotia. |
SDS Departmental Goals: Green Processing
Federal SD Goal(s), including GGO goals:
Goal 5: Sustainable Development and Use of Natural Resources
5.3.1 Environmentally sustainable use of natural resources is promoted
Expected Results 2008-2009 | Supporting Performance Measure(s) | Achieved SDS Departmental Results for 2008-2009 |
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Decreased use of paper and energy to process service offerings Decreased service delivery processing requirements and paper usage Reduced quantity of paper printed within the Department |
Processing Automation Initiative | Service Canada has been placing increasing number of service on-line as the part of the Process Automation Initiative. Please see the statistics below for the Simplification of Program Delivery Documents: |
Simplification of Program Delivery Document Requirements | 98.6% of initial of EI applications and 90,3% of renewal applications received via internet. (Target 95%) 49.4% of Record of Employment received via internet (Target 35%) 99.6% of EI claimant reports received via internet/telephone (Target 50%) 85.9% of CPP, 88.5% of OAS and 79.7% of EI benefits paid via direct deposit (Target 85% for each) 22.6% of CPP basic on-line retirement applications (Target 20%) |
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Paper Reduction Initiative | Electronic Record of Employment submission through the Web has increased by almost 600% in the past 3 years, and employees can now view their electronic Record of Employment online, which eliminates the need to print a copy. |
SDS Departmental Goals: Collaboration with Communities
Federal SD Goal(s), including GGO goals:
Goal 4: Sustainable Communities
4.1.1 Communities are well positioned to advance sustainable social development
4.3.2 Risks to human and ecosystem health from harmful substances are reduced (including cleanup of federal contaminated sites)
Goal 5: Sustainable Development and Use of Natural Resources
5.3.1 Environmentally sustainable use of natural resources is promoted
Expected Results 2008-2009 | Supporting Performance Measure(s) | Achieved SDS Departmental Results for 2008-2009 |
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Increase in awareness and use of electronic Service Canada service offerings
Increased number of Service Canada Service Centres designed to enhance service experience Increase the number of grants and contributions applications funded by Service Canada that receive environmental reviews Increase in volunteerism by Departmental staff in their communities Improvement in meeting client needs in the delivery of service offerings Posted and updated sustainable development information in Service Canada Service Centres Increased volume of recycling in Service Canada Service Centres |
Promoting Environmentally Friendly Service Delivery Channels Service Canada Centre Design Initiative | Since April 1, 2007, 38% of refits and fit-ups of Service Canada Centres include environmental and sustainable development considerations for design elements. |
Strengthening Environmental Assessment Function | Governance structure established and resources allocated to manage the EA function; service agreement signed with PWGSC for the servicing of EA | |
Encouraging Staff Volunteerism in Local Communities | Departmental management encourages staff on a regular basis to take their volunteer day as a way to contribute to their community. | |
Building Feedback Process to Policy Departments | A formal policy feedback process is in currently being developed | |
Diffusing Sustainable Development Information in Service Canada Service Centres | The sustainable development strategy has been accessed on the Departments website by 1,903 unique visitors. | |
Facilitating Recycling in Service Canada Service Centres | Since April 1, 2007, 77% of refits and fit-ups of Service Canada Centers include recycling centers. |
SDS Departmental Goals: Signature Projects
Federal SD Goal(s), including GGO goals:
Goal 4: Sustainable Communities
4.1.1 Communities are well positioned to advance sustainable social development
Expected Results 2008-2009 | Supporting Performance Measure(s) | Achieved SDSDepartmental Results for 2008-2009 |
---|---|---|
Identification of future HR skills needs for the environmental sector;
improved awareness and capacity among educators, practitioners and employers Key indicators available on the well-being of Canadians Strategies developed and training available |
Partnerships - Sector Councils: Promote the work with the ECO council to encourage similar work in other sectors | 25 new occupational and role model profiles completed; 13 licensed trainers and 378 graduates from the Environmental Monitoring program and one approved trainer for the Environmental Site Assessment Assistant program; eight BEAHR interns being placed through the Career Focus program in 2008-2009 and 106 jobs posted on the BEAHR Job Board since October 2008. |
Knowledge - indicators on the well-being of Canadians; visits to key indicators of well-being webpage | Total of 72 indicators on the website provides a national trend, breakdowns by age, gender and region, and international comparisons where possible; Since April 2008, 300,000 unique site visits, an average of 730 visits per day. | |
People - Labour Market and Skills Development | In 2008, 49 of 60 participants (82%) in the Partners Building Futures in New Brunswick initiative completed the pre-employment training. (Target was 80% completion). In 2008, the same initiative resulted in 8 participants becoming registered as apprentices and a total of 18 now working in trades. In 2008, 86% of participants in the British Columbia Reclamation and Prospecting (RAP) Teams completed their training and 70% of participants are now currently employed. |
SDS Departmental Goals: Governance for Sustainable Development
Federal SD Goal(s), including GGO goals:
Goal 6: Governance for Sustainable Development
6.1.1 SDS commitments are integrated into the key planning and reporting processes of departments and agencies
6.1.2 Clear and effective governance mechanisms to integrate sustainable development in decision making, e.g., SEA
Expected Results 2008-2009 | Supporting Performance Measure(s) | Achieved SDS Departmental Results for 2008-2009 |
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Sustainability initiatives within Department supported by timely and appropriate
policies and directives Ensuring that there are defined SD leadership roles and responsibilities within the Department Reporting by the Department on SDS activities in departmental documents including the RPP, DPR and Service Canada Annual Report Recognizing Departmental staff for their sustainable development-related efforts Increase awareness of sustainable development issues among staff Developing a national network of Service Canada staff to support sustainable development activities and assist with monitoring |
Developing and Implementing Sustainable Development Policies and Directives | SD Lens developed for inclusion into the Policy Development Guide for use by Dept policy analysts. |
Establishing Organizational Structure dedicated to Sustainable Development | SD Governance Charter developed and signed by all stakeholders | |
Integrating SDS into the Departmental Planning and Reporting Cycle | Director General of Corporate Planning taking part in interdepartmental working group to establish guidelines for SD reporting in the RPP/DPR | |
Building a Sustainable Development Recognition Program | HRSDC Regions have incorporated Recognition Programs as Part of Environmental Week activities. Numerous employees withing the Department have been formally recognized for doing their part for sustainable development. | |
Building Engagement Enablers Establishing SDS Network with Representatives from all Branches and Regions | Sustainable Development network of representatives from across HRSDC Branches and Regions is established and operational. |
Has the department incorporated environmental performance considerations in its procurement decision-making processes?
Yes |
the Departmental procurement processes are based on achieving value-for-money while leveraging procurement to achieve broader social, economic and environmental outcomes. This includes meeting the various federal social, economic and environmental policies, such as PWGSC's Policy on Green Procurement. Departmental purchasing patterns for key commodities essential to operations are assessed using key standards to support sustainable development.
Summary of initiatives to incorporate environmental performance considerations in procurement decision-making processes:
Electronic-based Green Procurement processes through HRSDC’s Purchasing Portal and promotion of appropriate use of the Acquisition Card are important parts of the department's green operations commitments. This work is reducing the environmental footprint of paper-based transactions particularly for thousands of low dollar value transactions, HRSDC has increased its use of acquisition cards by some 22,000 transactions. To promote the increased use of the Acquisition Card where appropriate, the departmental purchasing system uses a “pop-up” screen to remind employees to consider using the Acquisition Card where appropriate for all transactions with a dollar value < $5k. Thus, eliminating the paper based transaction generated through the system and improving the efficiency and costs associated with the low dollar value procurements.
The Department is also raising the awareness and understanding of green procurement through training and communications. Functional specialists receive training through courses offered by the Canada School of Public Service, and administrative assistants and managers receive information through departmental awareness sessions. A green procurement information/job aid is being added to the departmental Purchasing Portal and departmental employees receive information through the HRSDC and Service Canada Intranet sites.
And as well, departmental purchasing is subject to the use of mandatory standing offers established by PWGSC, work continues with PWGSC commodity councils to identify opportunities where expansion in the type and number of "green" items available can be leveraged. As these become available, appropriate communications strategies and tools, including the Purchasing Portal, actively promotes their use.
Results achieved:
Over the past 3 years, HRSDC has increased the number of Acquisition Card transactions by approximately 22,000 which represents a total dollar value of approximately $14m. Thus, demonstrating HRSDC’s achievements in reducing the number of paper based transactions in support of Green Procurement initiatives.
In fiscal year 2008/2009, HRSDC conducted 25 awareness sessions in the department. Including promoting Sustainable Development/Green Procurement and green tools like the Acquisition Card.
Contributions to facilitate government-wide implementation of green procurement:
HRSDC is a member of the Green Procurement Form coordinated by the Office of Greening Government Operations within Public Works and Government Services Canada (PWGSC). In this way, HRSDC remains current on government wide initiatives.
Has the department established green procurement targets?
In progress |
Are these green procurement targets the same as those identified in your Sustainable Development Strategy (Table 6)?
Yes |
Summary of green procurement targets:
The department is seeking 100% target of paper purchasing for major operations. It will establish further targets for other key areas on an ongoing basis based on major asset plans.
Awareness sessions will continue in fiscal year 2009/2010 to support the departmental wide distribution of Green Procurement information.
The department will continue to promote the Acquisition Card as a green tool and Purchasing Portal eliminating paper-based.
The department will target full alignment with all available green standing offers from PWGSC.
Response to Parliamentary Committees |
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A number of Parliamentary Committee Reports relating to the
HRSDC portfolio were tabled during the
period between April 1, 2008 and March 31, 2009; however, given the effects of the Dissolution of the 39th
Parliament and the Prorogation of the 1st Session of the 40th Parliament,
HRSDC has tabled two Government Responses
during the timeframe identified above by TBS.
The Government Response is not available on the Parliamentary Website |
Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development) |
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Commissioner of the Environment and Sustainable Development’s December 2008 Report
– Chapter 4 Annual Report on Sustainable Development Strategies Issue: The Department should have integrated structures and processes to effectively manage the implementation of the Processing Automation Initiative and the Simplification of Program Delivery Document Requirements commitments from the sustainable development strategy and should identify achieved results. The short-term outcomes should be to reduce energy and paper use through service process automation, and decrease service delivery processing requirements. The audit determined that HRSDC had structures and processes in place to plan, implement and monitor the two 2007-2009 Sustainable Development Strategy activities of the Green Processing commitment and could demonstrate some achieved results. Both components of the commitment have been substantially implemented, and progress is monitored, measured, and reported on internally. Some results have been identified, and plans are in place for ongoing implementation. Auditor General’s December 2008 Status Report – Chapter 1 Issue: The study of federal government financial transfers to provinces and territories was an illustrative description of contribution funding provided by HRSDC to support labour market development programs. The study noted the new approach to federal support for labour market programs adopted in 2008. It specifically described the enhanced accountability framework and the requirement for independent verification of the incremental nature of federal funding. The study can be found at: Auditor General’s February 2009 Report Issue: The management of identity information contained in the Social Insurance Register. The Department should collect only identity information that is relevant to program needs, have systems and practices in place to ensure the quality of the identity information collected and that ensure a whole-of-government approach while respecting legal and policy requirements. The audit noted that the Department has taken significant steps to implement a quality measurement and reporting system for the data in the Social Insurance Register, as well as a quality management strategy for new data as it is entered into the Social Insurance Register when someone applies for a Social Insurance Number. The government’s response can be found at: Auditor General’s 2009 March Status Report - Chapter 2 Issue: The Department should have management systems and procedures that provide for timely Governor in Council appointments. The Department received updated guidance with respect to the Governor in Council appointment process from the Privy Council Office, including an outline of roles, responsibilities and expectations, specifically regarding selection processes and vacancy management. A review of the processes of the Governor in Council Appointments Unit verified that decisions on appointments and re-appointments are made by the Minister of Human Resources and Skills Development in a timely fashion. Further, Governor in Council Appointments Unit practices include the provision of monthly status reports to the Minister’s Office in which upcoming vacancies are highlighted six months in advance of expiry dates. Current practices are in line with recommendations related to forecasting of vacancies and overall process timeliness. The audit can be found at: |
External Audits (Note: These refer to other external audits conducted by the Public Service Commission of Canada or the Office of the Commissioner of Official Languages) |
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Public Service Commission of Canada – October 2008 Report Government-wide of Executive (EX) Appointments Issue: The Department’s appointments and appointment processes to and within the Executive Group should comply with the Public Service Employment Act, other governing authorities and policies, the instrument of delegation signed with the Public Service Commission and the appointment values, which form the foundation of the policies and the delegation. The Public Service Commission committed to taking actions to address the observations made in the audit. The audit can be found at: Public Service Commission of Canada – October 2008 Report Issue: This study was to help the Public Service Commission to better understand employee movement trends in the public service, to examine the factors that have influenced employee movement, and to identify lessons learned. The Department participated as a case study on the subject of employee movement within the federal public service. The audit can be found at: Privacy Commissioner of Canada – December 2008 Report Issue: The audit focused primarily on Passport Canada and Foreign Affairs and International Trade’s management of personal information. However, observations were made concerning the disposal of passport information at one HRSDC location and the physical security of personal information. The Department will reiterate the importance of the proper disposal of sensitive information with frontline staff and passport information is properly secured and shipped to Passport Canada via secure courier pick-up mail services. Photos left at HRSDC offices will be placed in secure classified shredding waste bins until removal by the disposal shredding company, secure shredding bins for classified waste will be in place in HRSDC offices and certified companies will be utilized to conduct its shredding. All aspects of the passport applications will be returned to the client. The audit can be found at: Privacy Commissioner of Canada - February 2009 Report Issue: Although the Department has a robust privacy management framework, it needs to be revitalized and used to its full potential. Membership in the Privacy Management Framework Steering Committee has been updated and confirmed at the Director-General level. The Chief Privacy Officer and the Assistant Deputy Minister of Policy, Partnerships and Corporate Affairs serve as co-chairs of the Committee. The Privacy Management Framework Steering Committee will comprehensively address privacy governance within its mandate and is discussing options for further revitalization of the Committee. The Department is committed to reviewing, updating and posting the Privacy Policy and guidelines on each of the Departmental Internet sites. The Department’s information sharing agreements will be reviewed and a methodology will be developed to update these agreements. A comprehensive inventory of all agreements involving the use and disclosure of personal information will be developed. The audit can be found at: |
Name of Internal Audit | Audit Type | Status | Completion Date | Electronic Link to Report |
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Audit of Aboriginal Skills and Employment Partnerships | Assurance | Completed | Approved by Departmental Audit Committee (DAC) – December 2008 | |
Canada Student Loans Program | Consulting Engagement | Completed | December 2008 | |
Audit of Risk Management | Assurance | Completed | Approved by DAC – November 2008 |
http://www.hrsdc.gc.ca/eng/ publications_resources/audit/ 2008/19011/19011.shtml |
Audit of Consolidated Statement of Administrative Costs Charged to the Canada Pension Plan Account by HRSDC and SC 2007-2008 | Attest | Completed | Approved by DAC December 2008 |
http://www.hrsdc.gc.ca/eng/ publications_resources/audit/ 2008/050808/page00.shtml |
Audit of Acquisition Cards | Assurance | Completed | Approved by DAC – March 2009 | |
Audit of Procurement and Contract Management | Assurance | Completed | Approved by DAC – July 2009 | |
Audit of Business Continuity Planning | Assurance | Completed | Pending DAC Approval | |
Audit of Social Insurance Number Rapid Access Control Framework | Assurance | Underway | Target Completion – Spring 2009 | |
Audit of Financial Administration Act Section 32 Practices | Assurance | Underway | Target Completion – Spring 2009 | |
Audit of Selected Records Management Practices | Assurance | Underway | Target Completion – Summer 2009 | |
Audit of Common Management System for Grants and Contributions | Assurance | Underway | Target Completion – Summer 2009 | |
Audit of Identity and Access Management | Assurance | Underway | Target Completion – Summer 2009 | |
Audit of Travel | Assurance | Underway | Target Completion – Summer 2009 | |
Audit of the Exchange of Information with Canada Revenue Agency for the Guaranteed Income Supplement | Assurance | Underway | Target Completion – Fall 2009 | |
Audit of Vital Events | Assurance | Underway | Target Completion – Fall 2009 | |
Audit of Service Delivery – Outreach Services | Assurance | Underway | Target Completion – Fall 2009 | |
Audit of the Management Framework for Research Activities | Assurance | Underway | Target Completion – Fall 2009 | |
Audit of the Homelessness Partnership Initiative | Assurance | Underway | Target Completion – Winter 2009 |
Name of Evaluation | Program Activity | Program Type | Status | Completion Date |
---|---|---|---|---|
Entrance Requirement | Labour Market | Summative | in progress | 2010-2011 |
New entrant Re-entrant | Labour Market | Summative | in progress | 2009-2010 |
Sickness Premium Reduction | Labour Market | Summative | in progress | 2009-2010 |
5 Week Seasonal | Labour Market | Summative | in progress | 2009-2010 |
Three Pilot Projects - Seasonal Workers | Labour Market | Summative | in progress | 2009-2010 |
Labour Market Development Agreement: Yukon | Labour Market | Summative | in progress | 2009-2010 |
Labour Market Development Agreement: New Brunswick | Labour Market | Summative | in progress | 2009-2010 |
Labour Market Development Agreement: Nova Scotia | Labour Market | Summative | in progress | 2009-2010 |
Labour Market Development Agreement: PEI | Labour Market | Summative | in progress | 2009-2010 |
Labour Market Development Agreement: Manitoba | Labour Market | Summative | in progress | 2010-2011 |
Labour Market Development Agreement: NWT | Labour Market | Summative | in progress | 2009-2010 |
Labour Market Development Agreement: Alberta | Labour Market | Summative | in progress | 2009-2010 |
Labour Market Development Agreement: Saskatchewan | Labour Market | Summative | in progress | 2009-2010 |
Ontario EBSM | Labour Market | Summative | in progress | 2009-2010 |
Ontario LMDA | Labour Market | Formative | in progress | 2009-2010 |
Kativik Regional Government | Labour Market | Form/Sum | in progress | 2009-2010 |
Aboriginal Human Resources Development Agreements | Labour Market | Form/Sum | in progress | 2009-2010 |
Aboriginal Skills and Employment Partnership | Labour Market | Formative | in progress | 2009-2010 |
Aboriginal Skills and Employment Partnership | Labour Market | Summative | in progress | 2009-2010 |
Targeted Initiative for Older Workers | Labour Market | Formative | in progress | 2009-2010 |
Official Language Minority Communities | Labour Market | Formative | in progress | 2009-2010 |
Youth Employment Strategy | Labour Market | Summative | in progress | 2009-2010 |
Apprenticeship Incentive Grant | Workplace Skills | Formative | in progress | 2009-2010 |
Apprenticeship Incentive Grant and Apprenticeship Completion Grant | Workplace Skills | Summative | Planned for 2011-2012 | 2011-2012 |
Sector Councils | Workplace Skills | Summative | in progress | 2009-2010 |
Workplace Skills Initiative | Workplace Skills | Summative | Planned for 2010-2011 | 2010-2011 |
Training Centre Infrastructure Fund | Workplace Skills | Summative | in progress | 2009-2010 |
Going to Canada Immigration Portal | Workplace Skills | Summative | in progress | 2009-2010 |
Temporary Foreign Worker Program | Workplace Skills | Formative | Planned for 2010-2011 | 2010-2011 |
Foreign Worker Recognition Program | Workplace Skills | Summative | in progress | 2009-2010 |
Labour Market Information | Workplace Skills | Summative | Planned for 2011-2012 | 2011-2012 |
Adult Learning, Literacy and Essential Skills Program | Workplace Skills | Formative | in progress | 2009-2010 |
Adult Learning, Literacy and Essential Skills Program | Workplace Skills | Summative | Planned for 2010-2011 | 2010-2011 |
Canada Student Loans Program | Learning | Summative | Planned for 2010-2011 | 2010-2011 |
Canada Learning Bond | Learning | Formative | in progress | 2009-2010 |
Canada Education Savings Grants | Learning | Formative | in progress | 2009-2010 |
Canada Education Savings Grant | Learning | Summative | Planned for 2011-2012 | 2011-2012 |
Workplace Equity Programs | Labour | Summative | in progress | 2009-2010 |
Labour-Management Partnership | Labour | Summative | in progress | 2009-2010 |
Occupational Health and Safety | Labour | Summative | Planned for 2011-2012 | 2011-2012 |
Fire Protection | Labour | Formative | Planned for 2010-2011 | 2010-2011 |
Racism Free Workplace Strategy | Labour | Summative | Planned for 2010-2011 | 2010-2011 |
Federal Workers Compensation | Labour | Summative | Planned for 2011-2012 | 2011-2012 |
International Trade and Labour Program | Labour | Formative | completed 2008-2009 | |
Wage Earner Protection Program | Labour | Formative | Planned for 2010-2011 | 2010-2011 |
International Trade and Labour Program | Labour | Summative | in progress | 2009-2010 |
OAS | Social Investment | Summative | Planned for 2010-2011 | 2010-2011 |
GIS (Take up and Measures) | Social Investment | Summative | in progress | 2009-2010 |
CPPD | Social Investment | Summative | in progress | 2010-2011 |
Labour Market Agreements for Persons with Disabilities - Manitoba | Social Investment | Form/Sum | in progress | 2009-2010 |
Opportunities Fund for Persons with Disabilities | Social Investment | Summative | completed 2008-2009 | |
New Horizons for Seniors | Social Investment | Formative and Summative | in progress | 2009-2010 |
Understanding the Early Years | Social Investment | Formative | in progress | 2009-2010 |
Understanding the Early Years | Social Investment | Summative | Planned for 2010-2011 | 2010-2011 |
Social Development Partnerships Program | Social Investment | Summative | in progress | 2009-2010 |
Voluntary Sector Initiative | Social Investment | Summative | in progress | 2009-2010 |
Voluntary Sector Strategy | Social Investment | Summative | Planned for 2010-2011 | 2010-2011 |
Federal Elder Abuse | Social Investment | Summative | in progress | 2010-2011 |
Enabling Accessibility Fund | Social Investment | Summative | in progress | 2010-2011 |
Universal Child Care Benefit (UCCB) | Children and Families | Formative | in progress | 2009-2010 |
National Child Benefit Evaluation | Children and Families | Summative | in progress | 2009-2010 |
Homelessness Partnering Strategy | Housing and Homelessness | Summative | in progress | 2009-2010 |
National Homelessness Initiative | Housing and Homelessness | Summative | completed 2008-2009 | |
EcoAuto implementation | Integrity | Evaluation of service delivery initiative | In progress | 2009-2010 |
Partnerships | Seamless, Citizen-Centred Service | Management review of partnerships strategy and approach | In progress | 2009-2010 |
Automation and Standardization of Processes | Integrity | Evaluation of service delivery processes | In progress | 2009-2010 |
Return on IT investments | Integrity | Assessment of return on investment | In progress | 2009-2010 |
Passport Delivery | Seamless, Citizen-Centred Service | Evaluation of service delivery initiative | Planned | 2010-2011 |
Common Experience Payment (CEP) Implementation | Seamless, Citizen-Centred Service / Integrity | Evaluation of service delivery initiative | In progress | 2009-2010 |
Regional and Community Presence (Service Canada Community Offices) | Seamless, Citizen-Centred Service | Evaluation of service delivery initiative | In progress | 2009-2010 |
Brand Management | Seamless, Citizen-Centred Service | Management review | Planned | 2012-2013 |
In-Person Service Experience Model | Seamless, Citizen-Centred Service / Integrity | Evaluation of service delivery initiative | Cancelled | 2011-2012 |
In-Person Client Resolution and Feedback | Seamless, Citizen-Centred Service | Evaluation of client issue resolution initiative | Planned | 2012-2013 |
Benefit Uptake | Integrity | Evaluation of service delivery strategies | Cancelled | 2009-2010 |
Service Channels | Seamless, Citizen-Centred Service / Integrity | Evaluation of service delivery channels | Planned | 2010-2011 |
Investigation and control | Integrity | Scoping/evaluation feasibility | Cancelled | 2008-2009 |
Identity management tools and practices | Integrity | Scoping/evaluation feasibility | Planned | 2012-2013 |
Social Insurance Number rapid access | Integrity | Scoping/evaluation feasibility | Cancelled | 2009-2010 |
Multi-Language Service Initiative | Seamless, Citizen-Centred Service | Evaluation of service delivery initiative | Completed (New Project Identified post ( RPP) | 2008-2009 |
Cross-Channel Support Services "Call Centres wilth Processing Pilot" | Seamless, Citizen-Centred Service | Scoping/evaluation feasibility | On hold | TBD |