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User Fees


User Fee: Broker Licence and Examination Fees

Fee Type: Regulatory

Fee-setting Authority: Customs Act

Date Last Modified: 1992

Performance Standard: Results received four to six weeks from the date of examination; licences processed within four months.

Performance Results: Standards met 100 percent of the time.



($ thousands)
2008-09 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
400 337 300 2009-10 377 300
2010-11 377 300
2011-12 377 300


User Fee: Canadian Food Inspection Agency Fees Notice

Fee Type: Regulatory

Fee-setting Authority: Canadian Food Inspection Agency Act

Date Last Modified: 1997

Performance Standard: Inspection activities are to be provided in accordance with corresponding federal regulations.

Performance Results: Inspection activities were provided in accordance with corresponding federal regulations.



($ thousands)
2008-09 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
2,300 1,941 2,185 2009-10 2,150 2,185
2010-11 2,150 2,185
2011-12 2,150 2,185


User Fee: CANPASS Program

Fee Type: Regulatory

Fee-setting Authority: Customs Act

Date Last Modified: 2008

Performance Standard: The Canada Border Services Agency's (CBSA) facilitation programs offer a faster and more simplified passage for people and goods (personal and commercial) across the border while ensuring the security of Canada and the United States. User fees apply to people who wish to participate in these facilitated programs. There is a standard four- to six-week application processing time (see Note 2).

Performance Results: These facilitated programs offer participants ongoing benefits and facilitated border crossing into Canada, or into Canada and the United States. Approximately 80 percent of applications are processed within 4 to 6 weeks (see Note 2).



($ thousands)
2008-09 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
500 553 3,700 2009-10 270 3,700
2010-11 270 3,700
2011-12 270 3,700


User Fee: Customs Bonded Warehouse Licence Fees

Fee Type: Regulatory

Fee-setting Authority: Customs Tariff

Date Last Modified: 1996

Performance Standard: Operator receives notice of determination 100 percent of the time within four weeks after an audit or examination.

Performance Results: Operator receives notice of determination 100 percent of the time within four weeks after an audit or examination.



($ thousands)
2008-09 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
500 430 1,600 2009-10 500 1,600
2010-11 500 1,600
2011-12 500 1,600


User Fee: Customs Special Services Fee

Fee Type: Regulatory

Fee-setting Authority: Customs Act

Date Last Modified: 1986

Performance Standard: A service standard for customs special services has been established and will be implemented in 2009.

Performance Results: The performance result will be published in the CBSA's 2009–10 Departmental Performance Report.



($ thousands)
2008-09 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
250 224 716 2009-10 220 715
2010-11 220 715
2011-12 220 715


User Fee: Customs Sufferance Warehouse Licence Fees

Fee Type: Regulatory

Fee-setting Authority: Customs Act

Date Last Modified: 1996

Performance Standard: Applications processed within 60 business days.

Performance Results: 97 percent of all applications that were fully completed according to the requirements of the Customs Sufferance Warehouses Regulations were processed within 60 business days.



($ thousands)
2008-09 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
600 572 930 2009-10 600 952
2010-11 600 952
2011-12 600 952


User Fee: Fees Charged for Processing Access Requests Filed Under the Access to Information Act

Fee Type: Other products and services

Fee-setting Authority: Access to Information Act

Date Last Modified: 1992

Performance Standard: Response provided within 30 days after receipt of request; the response time may be extended pursuant to section 9 of the Access to Information Act. Notice of extension to be sent within 30 days after receipt of request. The Act provides more details.

Performance Results: In 2008–09, the CBSA received 1,155 requests under the Access to Information Act. Although the Agency experienced a higher than anticipated volume of requests, it has significantly improved its response times: 95.1 percent of access requests were processed within the statutory time frames. The CBSA's three-year action plan to strengthen and stabilize the access to information and privacy function is largely complete. In addition, steps have been taken to address the eight report card recommendations that were recently made by the Information Commissioner of Canada.



($ thousands)
2008-09 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
8 7 1,840 2009-10 8 1,991
2010-11 8 2,190
2011-12 8 2,400


User Fee: Free and Secure Trade (FAST) Program

Fee Type: Regulatory

Fee-setting Authority: Customs Act

Date Last Modified: 2007 (see Note 1)

Performance Standard: The CBSA's facilitation programs offer a faster and more simplified passage for people and goods (personal and commercial) across the border while ensuring the security of Canada and the United States. User fees apply to persons who wish to participate in these facilitated programs. There is a standard four- to six-week application processing time (see Note 2).

Performance Results: These facilitated programs offer participants ongoing benefits and facilitated border crossing into Canada, or into Canada and the United States. Approximately 80 percent of applications are processed within four to six weeks (see Note 2).



($ thousands)
2008-09 Planning Years
Forecast Revenue Actual Revenue Full Cost* Fiscal Year Forecast Revenue Estimated Full Cost*
425 384 15,705 2009-10 425 15,705
2010-11 425 15,705
2011-12 425 15,705

* The full cost and estimated full cost figures include an estimate for other government departments; these figures represent the best available cost data. Participating other government departments in the FAST program from 2008 to 2012 are the RCMP and the Canadian Security Intelligence Service.


User Fee: NEXUS Program

Fee Type: Regulatory

Fee-setting Authority: Customs Act

Date Last Modified: 2007 (see Note 1)

Performance Standard: The CBSA's facilitation programs offer a faster and more simplified passage for people and goods (personal and commercial) across the border, while ensuring the security of Canada and the United States. User fees apply to people who wish to participate in these facilitated programs. There is a standard four- to six-week application processing time (see Note 2).

Performance Results: These facilitated programs offer participants ongoing benefits and facilitated border crossing into Canada, or into Canada and the United States. Approximately 80 percent of applications are processed within four to six weeks (see Note 2).



($ thousands)
2008-09 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
2,500 2,876 26,609 2009-10 3,560 21,871
2010-11 2,850 16,351
2011-12 2,900 17,351


User Fee: Storage Charges for Queen's and Frontier Warehouses

Fee Type: Regulatory

Fee-setting Authority: Customs Act

Date Last Modified: 1992

Performance Standard: Goods to be handled with care and stored in a secure manner to safeguard against damage or loss.

Performance Results: 15 successful claims made against the Crown for damage or loss.



($ thousands)
2008-09 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
250 74 415 2009-10 100 415
2010-11 100 415
2011-12 100 415


Notes:

  1. The NEXUS and FAST fees were modified and the reduced fees were published in Customs Notice 07-034. A regulatory amendment to the Presentation of Persons (2003) Regulations is currently in progress.

  2. The performance results provided reflect the Canadian portion of the application process up to inviting applicants to attend an in-office interview to finalize their enrolment. The CBSA will review the existing published performance standards for processing applications with its partner (U.S. Customs and Border Protection) and consult with stakeholders to clarify the processing standards and adjust time frames as required. Revised time frames will be made available to the public on the Internet and in program brochures and guides.



External Fees



External Fee Service Standard Performance Results Stakeholder Consultation
Broker licence and examination fees Results received four to six weeks from date of examination; licences issued within four months. Performance standards have been met. Consultation undertaken through the Border Commercial Consultative Committee.
Canadian Food Inspection Agency fees notice Inspection activities are to be provided in accordance with corresponding federal regulations. Inspection activities were provided in accordance with corresponding federal regulations.  
CANPASS program (Private Boats, Private Aircraft, Corporate Aircraft, Air) Four to six weeks* 80 percent of applications processed within four to six weeks.*  
Customs bonded warehouse licence fees Operator to receive notice of determination within four weeks after an audit or examination. Operator receives notice of determination 100 percent of the time within four weeks after an audit or examination. Consultation undertaken through the Border Commercial Consultative Committee.
Customs special services fees A service standard for customs special services has been established and will be implemented in 2009. The performance results will be published in the CBSA's 2009–10 Departmental Performance Report. Methods of stakeholder consultation are currently under assessment.
Customs sufferance warehouse licence fees Applications processed within 60 business days. 97 percent of all applications that were fully completed according to the requirements of the Customs Sufferance Warehouses Regulations were processed within 60 business days. Consultation undertaken through the Border Commercial Consultative Committee.
FAST program Four to six weeks* 80 percent of applications processed within four to six weeks.*  
Fees charged for processing access requests filed under the Access to Information Act Response provided within 30 days after receipt of request; the response time may be extended pursuant to section 9 of the Access to Information Act. Notice of extension to be sent within 30 days after receipt of request. The Act provides more details. In 2008–09, the CBSA received 1,155 requests under the Access to Information Act. Although the Agency experienced a higher than anticipated volume of requests, it has significantly improved its response times: 95.1 percent of access requests were processed within the statutory time frames. The CBSA's three-year action plan to strengthen and stabilize the access to information and privacy function is largely complete. In addition, steps have been taken to address the eight report card recommendations that were recently made by the Information Commissioner of Canada. The service standard is established by the Act and the Access to Information Regulations. Consultations with stakeholders were undertaken by the Department of Justice and the Treasury Board of Canada Secretariat regarding amendments made in 1986 and 1993.
NEXUS program Four to six weeks* 80 percent of applications processed within four to six weeks.*  
Storage charges for Queen's and frontier warehouses Goods to be handled with care and stored in a secure manner to safeguard against damage or loss. 15 successful claims were made against the Crown for damage or loss.  

* The performance results reflect the Canadian portion of the application process up to inviting applicants to attend an in-office interview to finalize their enrolment. The CBSA will review the existing published performance standards for processing applications with its partner (U.S. Customs and Border Protection) and consult with stakeholders to clarify and adjust time frames as required. Revised time frames will be made public on the Internet and in program brochures and guides.