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ARCHIVED - Library and Archives Canada
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Table 6: 2007-2008 User Fees Reporting - User Fees Act ($ thousands)
| A. User Fee | Fee Type | Fee Setting Authority | Date Last Modified | 2007-08 | Planning Years | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Forecast Revenue ($000) | Actual Revenue ($000) | Full Cost ($000) | Performance Standard | Performance Results | Fiscal Year | Forecast Revenue ($000) | Estimated Full Cost ($000) | ||||
| Copies of :textual documents and microforms, 105-mm microfiches of maps and architectural drawings documents and archival records created in electronic formats by LAC staff | (O) | The Department of Canadian Heritage Act, sections 8 to 12 | Published in Canada Gazette, Part 1, August 6, 2005 | 386.7 | 325.5 | 2,399.3 | Regular orders are processed within 30 days of receipt. For rush service see Section C. | The processing standard of 30 days has been met at 95%. The processing standard for the rush service has been met at 100%. |
2008-09 2009-10 2010-11 |
377.0 377.0 377.0 |
2,459.2 2,520.8 2,583.7 |
| Copies of documents on microform produced by clients themselves | (O) | Same as above | Same as above | 56.4 | 50.3 | 120.5 | Client Self-Service | 100% |
2008-09 2009-10 2010-11 |
61.6 61.6 61.6 |
123.5 126.6 129.8 |
| Service fee for reproduction of documents produced by private sector suppliers | (O) | Same as above | Same as above | 67.0 | 46.4 | 662.6 | Upon receipt of request: For copied material: approx. 6 weeks For uncopied material: approx. 10-12 weeks | The processing standard of 6 weeks for copied material has been met at 100% |
2008-09 2009-10 2010-11 |
66.8 66.8 66.8 |
679.2 696.1 713.5 |
| Postage and handling | (O) | Same as above | Same as above | 30.4 | 26.6 | 26.6 | Not applicable |
2008-09 2009-10 2010-11 |
34.4 34.4 34.4 |
27.3 27.9 28.8 |
|
| Sub-total | 540.5 | 448.8 | 3,209.0 |
2008-09 2009-10 2010-11 |
539.8 539.8 539.8 |
3,289.2 3,371.4 3,455.8 |
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| Fees charged for the processing of access requests filed under the Access to Information Act | (O) | Access to Information Act | 2007 (as a result of amendments to the Federal Accountability Act) | 9.5 | 7.2 | 6,365.5 | 30 days, or within allowable time extensions |
Access to Information Act: 99% of the formal requests were completed on time. Privacy Act: 100% of the formal requests were completed on time |
2008-09 2009-10 2010-11 |
10.2 10.2 10.2 |
6,524.5 6,687.9 6,854.8 |
| Total (O) | 550.0 | 456.0 | 9,574.5 |
2008-09 2009-10 2010-11 |
550.0 550.0 550.0 |
9,813.7 10,059.3 10,310.6 |
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B. Date Last Modified: N/A |
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|---|---|---|---|---|---|
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C. Other Information: The Web site www.collectionscanada.ca/archivianet contains further information regarding our services, prices and performance standards. Rush service |
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| Copies of textual documents and microforms by LAC staff | Copies of 105-mm microfiches, maps and architectural drawings produced by LAC staff | ||||
| Please note that written requests cannot be processed in less than 5 working days due to the following factors: registration of requests; delay of 24 hours for delivery of documents from off-site storage; identification of requested documents by staff; special handling of archival documents. Processing times apply once orders have been received in our services. | Please note that written requests cannot be processed in less than 7 working days due to the following factors: registration of requests; delay of 24 hours for delivery of documents from off-site storage; identification of requested documents by staff. Processing times apply once orders have been received in our services. | ||||
| Number of copies | Response time | Number of copies | Response time | ||
| In-person request | Written request | In-person request | Written request | ||
| 100 | Maximum of 100 copies per 24 hours | 5 working days | 50 | Maximum of 50 copies per 24 hours | 7 working days |
| 500 - 999 | 5 working days | 7 working days | 250 - 499 | 5 to 10 working days | |
| 1,000 - 1,999 | 10 working days | 500 - 749 | 10 to 15 working days | ||
| 2,000 - 2,999 | 15 working days | 750 - 999 | 15 to 20 working days | ||
| 3,000 - 3,999 | 20 working days | 1,000 - 1,249 | 20 to 25 working days | ||
| 4,000 - 4,999 | 25 working days | 1,250 - 1,500 | 25 to 30 working days | ||
| 5,000 - 6,000 | 30 working days | ||||
| A. External Fee | Service Standard | Performance Result | Stakeholder Consultation |
|---|---|---|---|
| Copies of :textual documents and microforms, 105-mm microfiches of maps and architectural drawings documents and archival records created in electronic formats by LAC staff | Regular orders are processed within 30 days of receipt. For rush service see Table 6-A Section C. | The processing standard of 30 days has been met at 95%. The processing standard for the rush service has been met at 100%. | During 2007-08, Stakeholder Consultations were conducted with clients using the copying services at distance and in-person. 82% of clients were satisfied. |
| Copies of documents on microform produced by clients themselves. | N/A | Clients serve themselves. They pick-up the microforms from the shelf and make their own copies.Clients serve themselves. They pick-up the microforms from the shelf and make their own copies. | |
| Service fee for reproduction of documents produced by private sector suppliers. | Upon receipt of request: for copied material: approx. 6 weeks; for uncopied material: approx. 10 -12 weeks. | The processing standard of 6 weeks for copied material has been met at 100% The processing standard of 10-12 weeks for uncopied material has been met at 100% | During 2007-08, Stakeholder Consultations were conducted with clients using the copying services at distance and in-person. 82% of clients were satisfied. |