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Section IV Reference Information
4.1 Contact Information
The department offers a wealth of information, resources and reference tools. To learn more about Canadian foreign policy and international relations or about the department itself, use any of the following contacts:
| Telephone: | 1-800-267-8376 toll free in Canada or 613-944-4000 in the National Capital Region and outside Canada |
| TTY: | 613-944-9136 |
| Fax: | 613-996-9709 |
| Email: | enqserv@international.gc.ca |
| Mail: | Enquiries Services (BCI) Department of Foreign Affairs and International Trade 125 Sussex Drive, Ottawa, ON K1A 0G2 |
| Web: | http://www.international.gc.ca |
| Medi Services: | 613-995-1874 or fax 613-995-1405 |
How to Contact Organizations Related to the Department
| Canadian Commercial Corporation | |
| Mail: | 200 Promenade du Portage, Gatineau, QC K1A 0G4 |
| Telephone: | 1-800-230-6349 toll free in Canada or 819-997-5006 in the National Capital Region and outside Canada |
| Fax: | 819-953-6088 |
| Web: | http://www.ccc.ca |
| Canadian International Development Agency | |
| Mail: | 200 Promenade du Portage, Gatineau, QC K1A 0G4 |
| Telephone: | 1-800-748-8191 toll free in Canada or 613-996-0034 in the National Capital Region and outside Canada |
| Fax: | 613-995-2121 |
| Web: | http://www.acdi-cida.gc.ca |
| Export Development Canada | |
| Mail: | 151 O’Connor Street, Ottawa, ON K1A 1K3 |
| Telephone: | 613-598-2500 |
| Fax: | 613-237-2690 |
| TTY: | 1-866-574-0451 |
| Web: | http://www.edc.ca |
| International Development Research Centre | |
| Mail: | 250 Albert Street, 18th Floor, P.O. Box 8500, Ottawa, ON K1G 3H9 |
| Telephone: | 613-236-6163 |
| Fax: | 613-238-7230 |
| Web: | http://www.idrc.ca |
| International Joint Commission | |
| Mail: | Canadian Sector 234 Laurier Avenue West, 22nd Floor, Ottawa, ON K1P 6K6 |
| Telephone: | 613-947-1420 |
| Fax: | 613-993-5583 |
| Web: | http://www.ijc.org |
| North American Free Trade Agreement | |
| Mail: | NAFTA—Canadian Section, 90 Sparks Street, Suite 705, Ottawa, ON K1P 5B4 |
| Telephone: | 613-992-9388 |
| Fax: | 613-992-9392 |
| Web: | http://www.nafta-sec-alena.org/DefaultSite/index.html |
| Passport Canada | |
| Mail: | Passport Canada, Foreign Affairs and International Trade Gatineau, QC K1A 0G3 |
| Telephone: | 1-800-567-6868 toll free in Canada or 819-994-3500 in the National Capital Region and outside Canada |
| TTY: | 819-997-8338 or 1-866-255-7655 |
| Web: | http://www.ppt.gc.ca |
| Rights & Democracy: International Centre for Human Rights and Democratic Development | |
| Mail: | 1001 de Maisonneuve Boulevard East, Suite 1100, Montreal, QC H2L 4P9 |
| Telephone: | 514-283-6073 |
| Fax: | 514-283-3792 |
| Web: | http://www.ichrdd.ca |
4.2 Acronyms and Abbreviations
| AMIS APEC APGCI ASEAN AU CARICOM CFSI CIDA CMP CPIC CSC CWC DFAIT DND eCRM |
African Union Mission in Sudan Asia-Pacific Economic Cooperation forum Asia-Pacific Gateway and Corridor Initiative Association of Southeast Asian Nations African Union Caribbean Community Canadian Foreign Service Institute Canadian International Development Agency Canada-Mexico Partnership Canadian Police Information Centre Correctional Service Canada Chemical Weapons Convention Department of Foreign Affairs and International Trade Department of National Defence A non-proprietary electronic client relationship management system |
| EDC ERI EU FDI FIPA FSDs FTA FTE FY G7 |
Export Development Canada Enhanced Representation Initiative European Union Foreign direct investment Foreign Investment Protection and Promotion Agreement Foreign Service Directives Free trade agreement Full-time equivalent Fiscal year Group of seven leading industrialized nations (Canada, France, Germany, Italy, Japan, United Kingdom, United States) |
| G8 GCS GPP GPSF HIV/AIDS |
G7 plus Russia Global Commerce Strategy Global Partnership Program Global Peace and Security Fund Human immunodeficiency virus/acquired immunodeficiency syndrome |
| HOM IAEA IBOC ICC ICT IFIs IM/IT ISAF ISO IT MAF MINUSTAH UN MOU MRRS NAFTA NATO NGO NORAD NRCan OAS OECD |
Head of Mission International Atomic Energy Agency International Business Opportunities Centre International Criminal Court Information and communications technologies International financial institutions Information management/information technology International Security Assistance Force International Organization for Standardization Information technology Management Accountability Framework Stabilization Mission in Haiti Memorandum of understanding Management, Resources and Results Structure North American Free Trade Agreement North Atlantic Treaty Organization Non-governmental organization North American Aerospace Defense Command Natural Resources Canada Organization of American States Organization for Economic Cooperation and Development |
| OSCE PAA PCO PDAC PEMD-A |
Organization for Security and Cooperation in Europe Program Activity Architecture Privy Council Office Prospectors and Developers Association of Canada Program for Export Market Development for Trade Associations |
| PMO PRT PSEPC |
Prime Minister’s Office Provincial Reconstruction Team (in Afghanistan) Public Safety and Emergency Preparedness Canada |
| PSI R2P R&D RBAF RCMP RMAF ROCA RPP S&T SAFTI SLA SMEs SO SPP START TBS TCS TRIO |
Proliferation Security Initiative Responsibility to Protect Research and development Risk-based Audit Framework Royal Canadian Mounted Police Results-based Management Accountability Framework Registration of Canadians Abroad Report on Plans and Priorities Science and technology Secure and Facilitated International Travel Initiative Softwood Lumber Agreement Small and medium-sized enterprises Strategic outcome Security and Prosperity Partnership Stabilization and Reconstruction Task Force Treasury Board Secretariat Trade Commissioner Service DFAIT’s eCRM system—a tool to manage interactions with Canadian clients through the Virtual Trade Commissioner portal |
| UN UNESCO |
United Nations United Nations Educational, Scientific and Cultural Organization |
| USDIA VTC WHTI WMD WTO WUF |
U.S. direct investment abroad Virtual Trade Commissioner Western Hemisphere Travel Initiative Weapons and materials of mass destruction World Trade Organization World Urban Forum |
4.3 Index
Advantage Canada
Afghanistan, Kandahar
African Union (AU)
Agriculture and Agri-Food Canada
Airbus A350
Albania
Alberta
Algeria
Arar inquiry
Arctic Council
Armenia
Asbestos
Asian Development Bank
Asia-Pacific Economic Cooperation forum(APEC)
Asia-Pacific Gateway and Corridor Initiative(APGCI)
Association of Southeast Asian Nations(ASEAN)
Atlantic Canada Opportunities Agency
Australia
Austria
Avian influenza
Balkans
Bangladesh
Belarus
Belgium
Bolivia
Bon Voyage, But...
Bosnia and Herzegovina
Brazil
British Columbia (BC)
Bulgaria
Burma
Burundi
Cambodia
Canada-Arab Business Council
Canada Border Services Agency
Canada Economic Development for Quebec Regions
Canada Fund for Local Initiatives
Canada-Mexico Partnership(CMP)
Canada Post
Canadian Foreign Service Institute(CFSI)
Canadian International Development Agency(CIDA)
Canadian Police Information Centre(CPIC)
Chemical Weapons Convention
Chile
China
Clerk of the Privy Council
Citizenship and Immigration Canada
Climate change
Colombia
Commonwealth
Conference Board of Canada
Conference on Disarmament
Congo
Corporate social responsibility
Correctional Service Canada
Côte d’Ivoire
Croatia
Cuba
Cyprus
Czech Republic
Darfur
Democracy Council
Democratic Republic of Congo
Department of National Defence(DND)
Doha Round
eCRM
Ecuador
El Salvador
Enhanced Representation Initiative(ERI)
European Free Trade Association
European Union(EU)
Export Development Canada(EDC)
Export USA
Federation of Canadian Municipalities
Finland
Foreign direct investment(FDI)
Foreign Investment Protection and Promotion Agreement(FIPA)
Foreign Service Directives(FSDs)
Foreign Service Institute(CFSI)
France
Francophonie
Free trade agreement(FTA)
G7
G8
Gaza, West Bank
Germany
Ghana
Global Commerce Strategy(GCS)
Global Partnership Program(GPP)
Global Peace and Security Fund(GPSF)
Greece
Gulf Cooperation Council
Guyana
Haiti
Hamas
HIV/AIDS
Honduras
Honorary Consul Program
House of Commons
Hungary
India
Indonesia, Java
Industry Canada
Information technology
Inter-American Drug Control Commission
Interdepartmental Working Group on Common Services Abroad
International Atomic Energy Agency (IAEA)
International Business Opportunities Centre(IBOC)
International Civil Aviation Organization
International Conference on the Great Lakes
International Criminal Court(ICC)
International Development Research Centre
International financial institutions(IFIs)
International Joint Commission
International Security Assistance Force(ISAF)
International Traffic in Arms Regulations(ITAR)
International Youth Program
Iran
Iraq
Ireland
ISO 9001:2000 certification
Israel
Italy
Japan
Jordan
Justice Canada
Kazakhstan
Korea
Kosovo
Latvia
Lebanon
Libya
Luxembourg
Madagascar
Mali
Management Accountability Framework(MAF)
Management, Resources and Results Structure(MRRS)
Médecins Sans Frontières
Memorandum of understanding(MOU)
Mexico
MINUSTAH
Mozambique
Muslim Communities Working Group
NAFTA
NATO
Natural disasters
Natural Resources Canada(NRCan)
Netherlands
New Brunswick
New Zealand
Nicaragua
Nigeria
NORAD
Nova Scotia
Nuclear Safety Commission
Nuclear Suppliers Group)
Olympic Games, Olympics
Ontario
Organisation for the Prohibition of Chemical Weapons
Organization for Economic Cooperation and Development(OECD)
Organization for Security and Cooperation in Europe(OSCE
Organization of American States(OAS)
Organized crime
Pakistan
Palestinian refugees
Panama
Peacekeepers, peacekeeping
Peru
Philippines
Portugal
Privy Council Office(PCO)
Program Activity Architecture(PAA)
Program for Export Market Development for Trade Associations(PEMD-A)
Proliferation Security Initiative(PSI)
Provincial Reconstruction Team(PRT)
Public Service Employment Act
Public Works and Government Services Canada
Quebec
Red Cross
Registration of Canadians Abroad(ROCA)
Rendez-Vous website
Responsibility to Protect(R2P)
Results-based Management Accountability Framework(RMAF)
Risk-based Audit Framework(RBAF)
Romania
Royal Canadian Mounted Police(RCMP)
Russia
Rwanda
St. Lucia
Saudi Arabia
Science and technology (S&T)
Secure and Facilitated International Travel Initiative(SAFTI)
Security and Prosperity Partnership(SPP)
Serbia
Service Canada
Service Delivery Standards
Sierra Leone
Slovenia
Slovakia
Small and medium-sized enterprises(SMEs)
Softwood Lumber Agreement(SLA)
South Africa
Spain
Speech from the Throne
Sri Lanka
Stabilization and Reconstruction Task Force(START)
Sudan
Sustainable development strategy
Sweden
Switzerland
Telefilm Canada
Terrorism
Timor-Leste
Trade Commissioner Service(TCS)
Transport Canada
Treasury Board Secretariat(TBS)
TRIO
Turkey
Uganda
United Arab Emirates
United Kingdom
United Nations(UN)
UN Afghanistan Regulations
UN Al-Qaida and Taliban Sanctions Committee
UN Convention against Corruption
UN Educational, Scientific and Cultural Organization(UNESCO)
UN Ethics Office
UN Forum on Forests
UN General Assembly
UN Global Strategy on Combating Terrorism
UN Human Rights Council
UN Office for Drugs and Crime
UN Peacebuilding Commission
UN Programme of Action on Small Arms and Light Weapons
UN Security Council
UN Stabilization Mission in Haiti (MINUSTAH)
UN Suppression of Terrorism Regulations
UN World Investment Report
Venezuela
Veterans Affairs Canada
Vietnam
Virtual Trade Commissioner(VTC)
Weapons and materials of mass destruction(WMD)
Western Economic Diversification Canada
Western Hemisphere Travel Initiative(WHTI)
World Bank
World Trade Organization(WTO)
World Urban Forum(WUF)