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Analysis of Program Activities by Strategic Outcome

Strategic Outcome:
Current and future generations of Canadians have access to their documentary heritage

Program Activity #1
Managing the disposition of the Government of Canada records of continuing value

Through the issuance of Records Disposition Authorities, the development of record keeping advice, tools and guidance, and the provision of Federal Records Centre services for departments of the government of Canada, LAC enables and facilitates the management of information within federal agencies and ensures that government's archival and historical records are identified and appropriately preserved.

Financial Resources


Planned

Authorities

Actual

$14,684,000

$12,281,000

$10,881,000


Human Resources (FTE = Full Time Equivalent)


Planned

Actual

Difference

167 FTEs

158 FTEs

9 FTEs


LAC is the lead federal government agency for recordkeeping (RK). LAC ensures that its RK programs and practices are aligned with and support government and department directions, priorities and strategic outcomes. We understand Government of Canada business priorities and position our RK solutions accordingly.

Strategic Commitment 1.1
We will provide advice to enable a business-based approach to information management across federal government departments and agencies, through sound recordkeeping by:

a) Promoting the roles of IM and recordkeeping as essential to the success of the continuous improvement agenda of the Government of Canada, and collaborating with government departments and agencies to establish a government-wide recordkeeping infrastructure linked to government's business objectives and accountabilities.

A recommendation of the Auditor General in her 2003 report was that LAC should implement the planned new method of selecting and acquiring records of historic value and should adopt the management tools necessary to allow it to measure how well it protects federal government records of archival value. This led to action by LAC and by the Librarian and Archivist of Canada which gained the support of the Clerk of the Privy Council and the Secretary of the Treasury Board. They recognized the need to engage departments in improving records management as a support to better governance and accountability.

Key achievements under this strategic commitment

The focus of action was a series of round tables of deputy ministers during fall 2006 on information management and recordkeeping. One key outcome was a set of working groups to examine specific issues. Another was the creation of an LAC-led ADM-level Task Force on Recordkeeping to develop a way forward and to recommend an action plan on the creation and implementation of a sustainable culture and regulatory regime for recordkeeping in government. This recognized the substantial challenges to be addressed and that the targeted end state will involve a significant culture change that has to be supported with innovations in terms of policies, procedures and tools. The new regulatory regime will increase awareness and understanding of the value of recordkeeping once new tools are developed and in place.

Strategic Commitment 1.2
We will contribute to improving the use and management of information throughout their life cycle by:

a) Establishing a strategy to ensure that electronic records are effectively managed throughout their life cycle and ensuring that electronic systems and electronic recordkeeping are the Government of Canada's preferred means of creating, using and managing records.

In partnership with Transport Canada and the Treasury Board Secretariat, we successfully completed a pilot online transfer of electronic archival records. We also developed guidelines related to common administrative records supported by plans for information sessions in 2007-2008. The development of these tools will ensure that the Government of Canada is in a better position to manage its electronic records effectively.

b) Completing a functional and business activity-based classification scheme for government's business records and developing recordkeeping metadata.

We developed a function-based classification model for government business records and began to explore adapting the methodology for all government institutions. Our plans to implement the model fully within the next two years will depend on our progress in adapting the methodology. We also tested an approach to metadata with federal institutions that use the Records and Document Information Management System (RDIMS). The results pointed to a need for decisions on next steps, which meant a deferral of the original commitment to develop training packages

Strategic Commitment 1.3
We will provide valued, cost-effective information management and recordkeeping services to the Government of Canada by:

a) Developing a new model for storing records of business value to the Government of Canada in all media.

We developed options for a new storage model. Implementation will depend on the decision made regarding the preferred option and the timing of that decision. We also developed approaches to clear the backlog of legacy records

b) Developing and implementing the initial phase of a strategy to increase the capacity.

As part of our strategy to enable federal libraries to provide the best possible and most cost-effective library services, we focused on strengthening the Council of Federal Libraries Secretariat and Consortium1. Both help to coordinate federal library services and address interdepartmental human resources initiatives. As a step forward in providing electronic library services, an analysis took place of the Consortium's proposed Desktop Tools initiative, which currently centres on an eLibrary project providing better information access to meet the needs of federal science-based department and agencies.

Program Activity #2
Managing the documentary heritage of interest to Canada

The building of a national documentary resource for all aspects of the study of Canada is fundamental to the mandate of the Library and Archives of Canada. The Library and Archives Canada collection consists of published and unpublished materials in a variety of formats acquired through Legal Deposit, Agreements with government institutions and selected private materials purchased or received by donation. To access the contents of collections, they must be described. Description can take many forms and provide various layers of access but is governed by nationally and internationally accepted codes of practice. At the same time, holdings are also described to meet Canadians' expectations for timely and equitable access. Once materials enter the LAC collection they are managed to ensure their long-term preservation and accessibility through policies, procedures and various programs including storage, conservation, and preservation and copying. To fulfill its role as a permanent repository of the government records and publications, Library and Archives Canada enters into agreements with government institutions to ensure that documents of historical and archival value are eventually transferred to LAC.

Financial Resources


Planned

Authorities

Actual

$87,330,000

$70,030,000

$65,102,000


Human Resources (FTE = Full Time Equivalent)


Planned

Actual

Difference

689 FTEs

680 FTEs

9 FTEs


Most of the core responsibilities under this program activity involve operations that build and maintain LAC's documentary heritage collection. Their success is demonstrated through opportunities for Canadians to discover and use our rich and constantly-growing collection. Our strategic commitments under this program activity represent a longer-term process of bringing a more structured, targeted approach to many of our key functions.

Strategic Commitment 2.1
We will ensure that Canada's documentary heritage is acquired and preserved by:

a) Developing an acquisition strategy in the context of collaborative partnerships with other institutions across Canada.

A fundamentally important function under this program activity is the work of building our collection. During 2006-2007, we continued our move to align our collection development activities with LAC's strategic directions and priorities. This includes a strong emphasis on ensuring that our collection includes important examples of Canada's growing digital information products, such as websites and electronic publications, particularly since these can so easily disappear. The result already is a collection that is more broadly representative of Canada's documentary heritage and a much clearer strategy to guide future collection-building actions.

Key achievements under this strategic commitment

The March 2005 LAC Management Board approval of a new Collection Development Framework2 signalled a new policy direction and established a framework for collection development activities based on LAC strategic directions and priorities. In implementing this framework, our Canadian Archives and Special Collections Branch set priorities for its acquisition efforts up to 2010. These include developing closer ties between the acquisition of published and non-published heritage materials, addressing issues related to the heritage of more marginalized groups, taking on the challenge of the growth of digital records and considering what society considers important in terms of what should be remembered and forgotten. Acquisition takes place through many channels, including legal deposit of publications, transfer of government records, gifts, exchanges, purchases, internet sampling, and soon, commissioned works for the Portrait Gallery of Canada. Due to the number of staff involved in this activity; the numerous points of entry; and the wide variety of formats and subject matter acquired, the development of LAC policies and strategies concerning development of the collection can be challenging and require a coordinated effort.

b) Extending legal deposit to electronic publications and maps.

On January 1, 2007, a new regulation came into force that requires the legal deposit of electronic publications3, which adds to the growth of LAC's digital collection. We supported the implementation with new guidelines for Legal Deposit and responded to questions from new publishers and through presentations to stakeholders to support implementation of the new regulation. We began to draft a communications plan for target groups such as the Government of Canada, scholarly journals and some commercial publishers. In the first three months of the new regulation, LAC acquired about 1,200 electronic titles, which required us to redirect some of our staff time and begin development of the infrastructure for a more automated process.

c) Addressing the challenges of acquiring, managing and preserving digital collections.

During the year, we moved on a variety of fronts to address the challenges and opportunities of acquiring, managing and preserving Canada's digital documentary heritage. One element of this work was to investigate the possibilities offered by the JPEG 2000 standard for the storage and use of our digital collection. We expanded our ongoing program of digitizing items in our holdings to respond to internal requirements and used ongoing support from the Department of Canadian Heritage's Canadian Culture Online program. Over seven million digital images of library and archival material were produced in 2006-2007.

A multi-year goal in terms of our digital collection building and management is to become a Trusted Digital Repository (TDR). To achieve that status we have to meet accepted standards. Our TDR work will strengthen the leadership role LAC has assumed in developing the Canadian Digital Information Strategy, discussed below, and will help to foster a network of TDRs across Canada. We also began to develop the technical infrastructure needed to enable us bring in and store items for our digital collections and make them accessible to users. During 2006-2007, we completed the functional and technical specifications as well as a technical architecture for the first phase of the TDR, which we call the Virtual Loading Dock (VLD). We will use the VLD initially to facilitate the legal deposit of electronic publications and the acquisition of government electronic records.

To support and guide these and other digital information initiatives, LAC introduced policies on digital collection development, website selection and web resource discovery and began to draft a Digital Preservation Policy. We put a governance framework in place to oversee key elements of our digital policy and digital standards.

d) Archiving Web sites of interest to Canada.

Software enabled us to conduct two "harvests" of the Government of Canada web domain (totalling nearly 100 million digital objects), as well as the web domains of all provinces and territories.

e) Addressing the Auditor General of Canada's recommendations for protecting government records of archival and historical value.

An ongoing LAC responsibility is the appraisal and disposition of records under the control of Government of Canada institutions. This undertaking primarily involves the implementation of the Government Records Appraisal and Disposition Program. It supports the granting of Records Disposition Authorities (RDAs), which permit government institutions to dispose of records without business value.

During 2006-2007, we continued our ongoing activities such as recordkeeping advice and monitoring compliance with the disposition requirements of the LAC Act by maintaining database structures and follow-up procedures for all RDAs and Agreements. We received 18,288 containers of records and completed 531 accessions representing approximately three kilometres of government textual records.

We built on that work by completing RDAs related to the entire immigration function at Citizenship and Immigration Canada and a new Multi-Institutional Disposition Authority (MIDA) for operational case files. The MIDA recognized the serious recordkeeping and long-term storage and access problems related to the individual case files that many departments and agencies create through day-to-day operations. We used intense research, extensive consultation and rigorous testing to shape the MIDA. We believe it will become a vital tool for the effective management of vast amounts of government information - and will have a profound impact on the way that LAC and the entire government manage the disposition of these files.4

f) Working with others toward a national strategy for digital information production, preservation and access.

A primary focus for our leadership role on library and archival issues in Canada was our work with many partners on the development of a Canadian Digital Information Strategy (CDIS). The CDIS vision is to ensure that Canada's digital information assets are created, managed and preserved in such a way that a significant digital record of Canada and of Canadians is accessible for present and future generations.5

The National Summit in Montebello, Quebec in December 2006 was the culmination of an initial exploratory meeting in Ottawa and four thematic meetings held across Canada. More than 100 delegates representing most sectors and regions discussed and agreed broadly on elements of the Strategy, priority activities and next steps. After the Summit, the Strategy Development Committee (a pan-Canadian representative body formed to guide and rapidly advance the collaborative development of CDIS worked to finalize, validate and consult further on the Strategy. A Strategy Review Panel was also established with leaders in the library and archival communities to review, provide final approval and champion the emerging strategy.

Strategic commitment 2.2
We will enhance the management and delivery of content from our collection by:

a) Developing a framework for using metadata, elements of descriptive information

about archival and bibliographic resources, as a new approach for enhanced user access to our collection.

Library and Archives Canada has an extremely diverse collection. For LAC staff to manage the collection and for Canadians to find what they want in it, the most consistent and effective ways of describing items in the collection have to be in place along with systems that make it easy for Canadians to find items of interest in that collection. This has made the development of modern metadata frameworks and automated accessing systems a critical LAC priority.

Key achievements under this strategic commitment

The Metadata Framework for Resource Discovery was approved by Management Board, June 2006. It sets an overall direction within which LAC policies, practices and plans related to resource description will be developed, which will lead to new ways for LAC to organize and describe our resources. The eventual result will be easier access and more widespread and wide-ranging use.6

b) Designing and implementing the next generation system called AMICAN that will provide a single point of access to the holdings of LAC.

Our commitment to designing and implementing AMICAN during 2006-2007 centred on beginning a field trial for "Federated Search", which allows users to do comprehensive searches of the major descriptive systems that LAC has in place now. This will be improved and expanded based on input from staff and clients in coming years.

In addition to the commitments outlined in the RPP, we also developed a new physical control and circulation system which we will use in our Federal Record Centres across Canada. When fully implemented, those Centres will have a single corporate application/service that allows all new LAC developed applications to manage contact information in one central database.

Strategic commitment 2.3
We will address the Auditor General of Canada's recommendations for the care of Canada's documentary heritage collection by:

a) Developing strategies and a collection management framework, implementing mechanisms to obtain comprehensive information on the nature and condition of the collection, and beginning to develop a risk management framework.

In 2003, the Auditor General of Canada made a series of recommendations that were meant to bring about improvements in the care of the LAC collection, supported by better information on the state of the collections and the use of risk management processes to guide priority setting. Since that time, LAC has been taking action to achieve the goals expected in that report.

Key achievements under this strategic commitment

During 2006-2007, LAC developed a collection survey framework to help us obtain a "snapshot" of the condition of the whole LAC collection and obtain reliable data on the holdings most at risk. This will lead to a survey methodology and implementation. There have been challenges in defining "risk" across such a varied collection and in designing a statistically sound survey for such a large and diverse collection, which is stored in multiple facilities and catalogued to different levels.

We carried out a specific survey of our collection of 524 'Indian Affairs' Treaties. Each one was examined and assessed based on material composition, past treatment and current condition. This will enable our preservation staff to plan future preventative conservation needs for these holding and manage risks concerning their future use. The survey also guided the design of a pilot project to identify effective and non-invasive techniques to monitor and document the rate of preservation deterioration of treaty records.

Another element in our response was continuing attention to our short and long-term infrastructure requirements. We secured funding approval for a new Cellulose-Nitrate Preservation Facility at a site in partnership with Industry Canada's Communication Research Centre in Ottawa. Scheduled for completion by September, 2009, this facility will house LAC's collection of cellulose-nitrate based photographic and motion picture heritage. It will provide a preservation environment meeting international standards.

Program Activity #3
Making the documentary heritage known and accessible for use

All materials that become part of the LAC collection are intended for use by those interested in Canada. LAC provides information and services including consultation, research and lending, across multiple channels to facilitate access to the documentary heritage by a wide variety of clients. It also establishes activities, such as the learning program and encourages or organizes activities such as exhibitions, publications and performances, to make known and interpret the documentary heritage. LAC also provides information resources and standards such as the national catalogue and supports the infrastructure necessary to ensure its accessibility to those interested in Canada.

Financial Resources


Planned

Authorities

Actual

$29,564,000

$33,645,000

$30,183,000


Human Resources (FTE = Full Time Equivalent)


Planned

Actual

Difference

309 FTEs

288 FTEs

21 FTEs


The ongoing work under this program activity relates to the efforts of the Library and Archives of Canada staff who develop and deliver the program and services that enable Canadians and people in other countries who are interested in Canada's documentary heritage to have access to our collections and resources. Some of this involves the creation of programs that focus attention on particular elements of Canadiana and that help people to understand Canadian stories - through our facilities and, increasingly, through the use of the internet. These are supported by the people in LAC reference services who assist users in finding the items in our collections that are of most interest and relevance, supported by an expanding range of self-service tools. They also help users find items from other collections that we do not have. Our location at 395 Wellington Street in Ottawa is our primary site for public programming including exhibitions, readings, films, lectures, concerts and special events.

Strategic Commitment 3.1
We will improve service to Canadians by:

a) Re-designing client services, strengthening service performance measurement, and providing seamless, efficient and multi-channel access to Canada's documentary heritage collection.

To support the integration of LAC client services, we completed the redesign and rearrangement of our on-site client service spaces at our 395 Wellington location. Clients can now consult all our special collections, including rare books, literary manuscripts, photographs, art work, maps, architectural plans and philatelic material in a redesigned, larger space that provides more work space for clients and allows for better supervision of these records.

As part of this process, we consolidated all our published and unpublished research tools related to genealogy in our Canadian Genealogy Centre7. To support this service improvement, we recatalogued approximately 8,000 publications to allow the full integration of the collection into the new public room. This was linked to LAC's development and initial implementation of an institution-wide genealogy strategy that aims to reach audiences who are interested in genealogy and encourage them to use LAC's (and our partners') collections to understand a family's history in the context of Canada's development as a nation.

The Query Management System (QMS), which began implementation in 2005-2006, was expanded. It is used to register and track all requests for services and information (research, copying etc.) received by LAC. This new system will provide a comprehensive picture of how our services are used, by whom and the extent to which they are used. Its support to service improvement is being complemented by a new comment card system enabling regular client surveys.

We implemented a new Reference Program that seeks to provide seamless and efficient access to our documentary heritage collection. It ensures that service to clients is supported across the institution, including access to the holdings of LAC and the expertise of our staff.

LAC participated in the Sm@rt Library initiative that has the objective of reciprocal borrowing agreements among public and academic libraries in the National Capital Region to enhance access and share library resources by lending material directly to clients of libraries in the consortium. Further, LAC explored expanding its Interlending Services to encompass the loan of original archival records to researchers in selected partner institutions, in order to enhance regional access to Canada's documentary heritage. A pilot project in 2007-08 will allow us to test assumptions and develop accurate costing for this proposed new service.

With a view to creating a new business model for the collection and redistribution of surplus library material, LAC undertook an assessment of the operations of the Canadian Book Exchange Centre and has begun to implement recommendations related to the streamlining of these operations.

As discussed under Program Activity 1.2 in more detail, we proceeded with our "federated search" initiative that is beginning to provide Canadians with a single efficient point of online access to LAC holdings. To track results and guide future directions in client service, we developed and began to implement a Performance Measurement Framework for programs and client services. It sets out specific performance indicators, baseline data, methodologies and targets for each indicator. To ensure that we have the results-oriented culture that will make the most of the new framework, we organized a performance measurement workshop. It informed staff about the purpose and benefits of measuring performance; strengthened the culture of performance measurement throughout LAC; and assisted operational staff to develop performance measurement skills.

We completed the first twelve month cycle of all client services performance measurement since the creation of LAC. This will enable us to begin to analyze our client service performance and will complement the results of the new Framework.

b) Improving processes for providing access to government records.

In addition to the activities described under Program Activity 1.1 to improve government-wide recordkeeping, we began a Government Records Accessibility Initiative during 2006-2007. The initiative should result in the policies, strategies and methodologies for all facets of the work necessary to make government records more accessible to Canadians. It will integrate implementation of the recommendations of the LAC Access to Government Information Services Task Force and take into account accommodation infrastructure needs. The first phase of the project has involved efforts by four working groups. The first group addressed the disposition and transfer of government records to LAC including a review of existing terms and conditions for the transfer of archival records. The second group focused on LAC administration of access to information and privacy legislation. The third working group concentrated on re-engineering the processes associated with the actual acquisition of government records. The fourth group examined the legacy challenges posed by the more than 130 kilometres of government textual records currently under LAC's control, with the objective of identifying records that can be destroyed, thus freeing up storage space; defining basic and advanced levels of accessibility for those that are essential; and identifying a plan - with set priorities - for bringing all archival government records up to their appropriate level of accessibility.

Strategic Commitment 3.2
We will enhance Canadians' knowledge and understanding of their documentary heritage by:

a) Delivering innovative programming to meet the diverse information needs of Canadians across the country.

In 2006-2007, LAC began to implement our new Strategy for Public Programming. The strategy recognizes the importance of reaching Canadians through the LAC website. During the year, we launched more than a dozen online exhibitions including: Building a Just Society; A Retrospective of Canadian Rights and Freedoms8, Moving Here, Staying Here: The Canadian Immigrant Experience9, and Aboriginal Documentary Heritage10. We developed many of our online products in collaboration with partners as diverse as the Prime Minister's Office and other government departments, the Honourable E. Peter Lougheed and George Elliott Clarke.

LAC and the National Archives of Ireland (NAI) began a multi-year partnership that seeks to organize special events and to digitize and provide online access to the Irish census returns for 1901 and 1911. As part of this initiative, we launched The Shamrock and the Maple Leaf11 which includes Irish-Canadian documentary heritage at LAC and essays on the Irish in Canada by Canadian and Irish historians. We hosted an Irish Studies Symposium in September 2006 with the support of the NAI, University of Ottawa and the Irish Embassy to Canada. LAC and NAI also began to explore future collaborative web projects and events with Parks Canada.

This year, LAC implemented new social technologies which are allowing interaction between our users and us through our website, beginning with our Faces of War (Wiki) and Old Messengers-New Media (Forum).

A visitor pattern analysis study showed the success that LAC and our collaborators have had in increasing interest and awareness in Canada's documentary heritage online. Of our million website visitors a month, a quarter are home users, students, schools and school boards.

LAC made progress on a new website for the Portrait Gallery of Canada12. We also moved forward on the concept and vision for a forum on Canadian democracy with implementation to begin during 2007-2008.

The TD Summer Reading Club is a major way that we connect with youth and is one of LAC's most substantial partnerships. This year marked the mid-point of the current three-year LAC partnership agreement with TD Bank Financial Group for this initiative. Approximately 2,000 public library branches participated in the Club and presented the program to 350,000 youth. A new French website for the Club enhanced its reach.13

LAC continued to develop learning products, largely as components of our various Web products. At our 395 Wellington Street, Ottawa site we marked Semaine de la littérature jeunesse and Canadian Children's Book Week. We also nurtured relationships with the educational and related communities, including the establishment of curriculum partnerships with Historica and Curriculum Services Canada and hosting our annual event for the recipients of the Governor General's Award for Excellence in Teaching History.

Another aspect of our work to implement the Strategy for Public Programming was to undertake a niche market study. It encouraged us to consider moving some of our current programming resources in order to seize other opportunities, which is expected to lead to decisions in 2007-2008.

Exhibitions and cultural programs provided Canadians with the opportunity for in-person experiences with the collection in Canada's Capital Region and elsewhere. We had an active year of travelling exhibitions with six exhibitions shown at venues in eight provinces and one in Europe. Four of them were created around regional themes with showings in Quebec, Ontario, the Atlantic Provinces and the West. We also supported continued showings of "Where are the Children? Healing the Legacy of the Residential Schools"14, which was first produced in 2002 with the Aboriginal Healing and Legacy of Hope Foundations. This long-standing relationship has worked well with the Foundations managing the exhibition's tour. A partnership with the Department of Foreign Affairs and the National Arts Centre led to the production of an exhibition Canada and the Hungarian Revolution which was first shown in Ottawa before showings at Halifax's Pier 21 and in Budapest.

At our Ottawa location, LAC produced and presented exhibitions including "Many Lives, Many Stories - A Tribute to Asian Canadian Women" and "100 Years of Promoting Canadian Authors: McClelland and Stewart". A variety of a literary, film and musical programming was presented as well in collaboration with the Ottawa International Writer's Festival, National Film Board, Ottawa International Jazz Festival, Canadian Film Institute, Canada Council, Asian Heritage Month Society of Ottawa, Royal Conservatory of Music and Black History Ottawa and other partners.

b) Assisting in the development of Canada's archival system through a transfer payment program.

In 2005-2006 LAC launched the National Archival Development Program to provide financial assistance to Canadian archives to increase their capacity to preserve and make accessible archival material across Canada. First steps were taken to target projects that increase awareness and access to archives and to give new support to aboriginal archives. LAC developed a performance measurement plan for the program in collaboration with the Canadian Council of Archives, which delivers the program.15

Strategic Commitment 3.3  We will develop and implement programs of the Portrait Gallery of Canada to enhance the display of the collection by:

a) Maintaining and enhancing the Gallery's awareness activities and collection development, and its web presence on LAC's Web site.

The year 2006-2007 proved to be a very active year for our Portrait Gallery of Canada (PGC), despite the suspension of the building project. This included an active acquisition program (30 collections acquired), descriptive and research work, an intensive preservation program (276 items preserved), and plans for an education program. We were involved in the development of a 3D initiative for future use, and entered into new exhibition partnerships.

The PGC was heavily involved in the Yousuf Karsh - Portraits exhibition in Paris and Nice, which attracted 18,000 visitors. We also arranged and oversaw the loan of John Verelst's "Four Indian Kings" to the exhibition "Between Worlds: Voyagers to Britain 1700-1850", which attracted 130,000 visitors to Britain's National Portrait Gallery in London.

b) Developing needed program supports, such as education and visitor services.

In conjunction with the loan of the Four Indian Kings to the National Portrait Gallery, London, the PGC curated an exhibition of contemporary aboriginal portraits at Canada House in London, which attracted 10,000 visitors.


1.For more information please consult the following websites:
Council of Federal Libraries: www.collectionscanada.ca/cfl-cbgf/index-e.html
Council of Federal Libraries Consortium: www.collectionscanada.ca/consortium/index-e.html

2. For more information on the new Collection Development Framework, please consult the following website:
www.collectionscanada.ca/collection/024/index-e.html

3. For more information on the legal deposit of electronic publications, please consult the following website:
www.collectionscanada.ca/electroniccollection/003008-1000-e.html

4. For more information on Information Management please consult the following website:
www.collectionscanada.ca/information-management/index-e.html

5. For more information on the Canadian Digital Information Strategy please consult the following website:
www.collectionscanada.ca/cdis/index-e.html

6. For more information on the Metadata Framework for Resource Discovery please consult the following website:
www.collectionscanada.ca/6/17/s17-221-e.html

7. For more information on the Canadian Genealogy Centre, please consult the following website:
www.collectionscanada.ca/genealogy/022-607.001-e.html

8. www.collectionscanada.ca/rights-and-freedoms/index-e.html

9. www.collectionscanada.ca/immigrants/index-e.html

10. www.collectionscanada.ca/aboriginal-heritage/index-e.html#start

11. www.collectionscanada.ca/ireland/index-e.html

12. For more information on the Portrait Gallery Program, please consult the following website:
www.portraits.gc.ca/index-e.html

13. For more information on the TD Summer Reading Club, please consult the following website:
www.td-club-td.ca/

14. For more information on the exhibition "Where are the Children? Healing the Legacy of the Residential Schools", the please consult the following website:
www.collectionscanada.ca/native-residential/index-e.html

15. 6 For more information on the National Archival Development Program, please consult the following website:
www.collectionscanada.ca/archives/042-200-e.html