• Copyright and permission to reproduce
• Non-commercial reproduction
• Commercial reproduction
• Third-party materials
• Hyperlinking notice
• Privacy notice
• Official languages notice
• Accessibility notice

Copyright and permission to reproduce

Materials on this Web site were produced and/or compiled by the Canada Public Service Agency (CPSA) for the purpose of providing Canadians with direct access to information about the programs and services offered by the Government of Canada.

The material available on this Web site, is covered by the provisions of the Copyright Act, by Canadian laws, policies, regulations and international agreements. Such provisions serve to identify the information source and, in specific instances, to prohibit reproduction of materials without written permission.

Non-commercial reproduction

Information on this Web site has been posted with the intent that it be readily available for personal and public non-commercial use and may be reproduced, in part or in whole, and by any means, without charge or further permission from the Agency. We ask only that:

• users exercise due diligence in ensuring the accuracy of the materials reproduced
• the Canada Public Service Agency be identified as the source department
• the reproduction is not represented as an official version of the materials reproduced, nor as having been made in affiliation with, or with the endorsement of, the Canada Public Service Agency.

Commercial reproduction

Reproduction of multiple copies of materials on this site, in whole or in part, for the purposes of commercial redistribution is prohibited except with written permission from the Government of Canada's copyright administrator, Public Works and Government Services Canada (PWGSC). Through the permission granting process, PWGSC helps to ensure individuals/organizations wishing to reproduce Government of Canada materials for commercial purposes have access to the most accurate, up-to-date versions.

To obtain permission to reproduce materials on this site for commercial purposes, please go to PWGSC's, Applying for Copyright Clearance on Government of Canada Works page.

Public Works and Government Services Canada
Publishing and Depository Services
350 Albert Street, 4th Floor
Ottawa
Canada
K1A 0S5 or
copyright.droitdauteur@pwgsc.gc.ca 

Third-party materials

Some of the materials and graphical elements found on Government of Canada Web sites are subject to copyrights held by other organizations. This is particularly true of Web sites that are jointly operated by a Government of Canada institution and an external organization as part of a collaborative arrangement. In such cases, some restrictions on the reproduction of materials or graphical elements may apply and it may be necessary to seek permission from the rights holder prior to reproducing the material.

To obtain information concerning copyright ownership and restrictions on reproduction on this site, please contact us by e-mail : info@tbs-sct.gc.ca .

Hyperlinking notice

The Agency provides links to various sites external to the Government of Canada. The CPSA is not responsible for the accuracy, reliability or currency of the information contained on external sites. All reasonable efforts have been made to confirm the accuracy of external hyperlinks but hyperlinks do change from time to time and in some cases those changes may not be reflected immediately. Please contact us if you encounter broken links.

Privacy notice

The Government of Canada and the Canada Public Service Agency are committed to providing visitors with Web sites that respect their privacy. This Privacy Notice summarizes the privacy policy and practices on the Canada Public Service Agency Web sites.

• Agency Web sites do not automatically gather any specific personal information from you, such as your name, phone number or e-mail address. We would only obtain this type of information if you supply it by sending us an e-mail.
• All personal information created, held or collected by the Agency is protected under the federal Privacy Act. This means that at any point of collection you will be asked for consent to collect your information, or advised of the authority for such collection. You will be informed of the purpose for which it is being collected and how to exercise your right of access to that information.
• The Agency employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the Internet Protocol (IP) address of the computer that has contacted our Web site, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.
• A "cookie" is a computer (text) file that is sent to a visitor's Web browser, by a Web server, in order to remember certain pieces of information. "Per-session cookies" are used on some portions of the  Agency's Web site to store information within a session. During your visit to our site your browser exchanges information with our Web server. Per-session cookies facilitate this exchange by reminding the server which computer is making the request.
• The Agency employs a fully automated anti-spam filter to protect its employees and networks from "spam". Incoming e-mail messages that are flagged by the software as spam are deleted automatically by the technology without notification. The program is set to block e-mail that is considered obvious spam because of its content (for example, pornographic, racist, get-rich-quick schemes, junk commercial solicitations) as determined by general industry best practice.
• Information on individual visitors is used by CPSA employees to respond to your request or to ensure the security of this system. We will only share information you give to us with another government department, if your inquiry relates to that department. We do not use the information to create individual profiles nor do we disclose this information to anyone outside the federal government.

Questions or comments regarding this policy, or the administration of the Privacy Act in the Canada Public Service Agency, may be directed to the Access to Information and Privacy Coordinator by e-mail at
atip-aiprp@cpsa-afpc.gc.ca.

If you are not satisfied with our response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner by e-mail at: info@privcom.gc.ca, by telephone at 1-800-282-1376 or visit their Web site at www.privcom.gc.ca.

• For a description of the records held by the Canada Public Service Agency, as part of the Depository Services Program, the please visit the Sources of Federal Government Information on Infosource.
• For access to the standard personal information held by the Canada Public Service Agency and other government institutions, please visit the Standard Bank Descriptions page on Infosource.
• Visit the Federal Privacy Commissioner's Web site for a summary of your rights under the Privacy Act.
• Visit the Office of the Information Commissioner's Web site for information on your rights under the Access to Information Act.

Official languages notice

This Web site respects the Official Languages Act and all information on this site is available in both English and French. However, users should be aware that some information from external sources will only be available in the language in which it was provided as these organizations or other entities that are not subject to the Official Languages Act.

Accessibility notice

The Agency is committed to equitable access to information, regardless of the technologies used. We are continually striving to make our site accessible to all, including persons with disabilities and to those who use assistive devices.

The Agency Web site is developed according to the federal Common Look and Feel Standards for the internet, including the accessibility standards which require compliance with the World Wide Web Consortium's (W3C) Web Accessibility Initiative (WAI) Guidelines Version 1.0 - Priority 1 and 2 Checkpoints.

If you have any questions about the accessibility of this site or if you are having trouble accessing information, you can contact us by e-mail at info@tbs-sct.gc.ca