Help

There are several different ways to get to the information you need. You might begin by using the menu buttons on the left of this page (Tools, Guides, etc) which are common to all pages and the right-side menu appears on most main pages.

You can also find information by:

• Topic (see below)
• Audience group (choose the appropriate group under "For you" on the Home Page)
• Using the A-Z index
• Taking advantage of the Search Engine.

We have organized all of the information on our site into the following major topics:

• Awards, recognition and special events
• Classification
• Diversity and employment equity
• Human Resources Management
• Learning and leadership development
• Official languages
• Public Service renewal
• Talent management
• Values and ethics

Whether you are a human resources professional, a manager or a member of the general public wanting to get a feel for public service, you’ll find quick links to the most relevant content when you use the "For you" section at the right of the home page.

For those who are more familiar with the way the OCHRO is organized, you can search for information by organizational unit. Start by choosing "About us" from the buttons in the left-side menu on any page. Each organizational unit is described in greater detail and links to primary responsibilities are provided.

From "Aboriginal " to "Workplace", the A-Z index is an ever-growing list of topics. You might also want to consult our list of tips and frequently asked questions (FAQ).

The “How do I…” list provides simple, brief explanations on key activities like …

• classifying a position
• staffing a vacancy
• setting the linguistic profile of a position
• advancing your career.

Expandable menus

Headings on topic pages (“Classification” for example) for items such as “Tools” can be expanded when they are identified by this symbol: . Click on the symbol or the word itself and a complete listing of documents in that particular category will automatically cascade down the page. Similarly, clicking on the symbol will contract the listing. This functionality is controlled by a “java” script; users who have such scripts disabled will only see the complete listing for each category.

Links

Hyperlinks to sites outside the Government of Canada are marked with the symbol: . We assume neither liability nor responsibility for material on other websites. Links to these sites are provided solely for convenience and should not necessarily be considered an endorsement of their operators and content. These sites might not be subject to the Official Languages Act.

If you find a broken link, kindly advise the webmaster by sending an e-mail at info@tbs-sct.gc.ca. Please include the name of the broken link and the address of the page it has been found on.

PDF files 

Documents on this site identified with this symbol, , are available in Adobe PDF format. This is a universal file format that allows you to read, print or download a document while maintaining the fonts, graphics and general format of the original work.

To view these files you will need Adobe Reader. If the Adobe download site is not accessible to you, you can download Adobe Reader from an accessible page. You can also visit the Adobe site for online conversion tools for PDF documents. These are available at no charge.

RTF documents 

Products such as templates or forms may be offered in RTF (rich text format). These documents can be downloaded and used with most word processors.

Subscription services

OCHRO offers e-mail updates so that you will never miss getting information about important site updates.

OCHRO on the Publiservice network

Our WWW and Publiservice websites are virtually identical but the latter offers some additional content and services of interest to federal employees who use the government electronic network (sometimes called G-Net). For instance, certain reporting databases and some forms or templates are only available through our Publiservice site.