Burolis informs the public which federal offices provide services in French, in English or in both languages under the Official Languages (Communications with and Services to the Public) Regulations. It also lists offices which provide bilingual services under a provision of the Official Languages Act.
The contact information for offices is only updated periodically. Furthermore, Burolis does not provide information on how services are rendered (for example, whether in person or only by appointment). Therefore, anyone wishing to communicate with or obtain services from an institution is encouraged to verify such information prior to contacting the institution. In many instances, an institution’s Web site provides the most up-to-date information.