Business Term

Definition

Accountability

• an obligation to account for and/or explain actions undertaken (e.g., implementing a service, justifying decisions made, producing an agreed-upon product or outcome)

Authority

• capacity to formally make and apply decisions, within certain constraints; this capacity, power or right may be delegated or given

BTEP Transformation Framework

• organizes and classifies the set of models that are required to define a business, be it for a department, a program, or a client segment
  
  
• organizes a blueprint and roadmap for transformation

Business Importance

• strongly affects or is likely to have a significant affect on the operation of the business

Business Location

• a location where processes are carried out and where business resources are located

Community

• a group of people viewed as forming a distinct segment of society, usually by having ethnic, cultural, or religious characteristics in common
  
  
• a group of people living in the same locality and under the same government
  
  
• a group of people having common interests

Cycle

• an interval of time during which a sequence of events occur
  
  
• characterize the processing rhythms of the business
  
  
• often classified either as "controlled cycles" such as a planning and budgeting cycle or as "uncontrolled cycles" such as the economic cycle or climate cycles

Design Strategies

• indicate what to do to the current design, as described by the Row 2 elements and models in the six columns of the BTEP Framework for it to become the target or future design

Refer to Section 5.3 of the BTEP Strategic Design and Planning Methodology: Practitioner Handbook for more detailed information.

Direct Outcome

• an outcome that is solely attributable to the impact of a service output (i.e., from a single service)

Enablers

• logical groupings of core business capabilities that allow an enterprise to advance its level of maturity and agility in achieving its business goals

Enterprise

• the level of organization at which its stakeholders (in the case of government, citizens) grant the authority to act

Environmental Analysis

• identifies barriers and obstacles to moving forward with a transformation, as well as current work or initiatives that the transformation could take advantage of
  
  
• in early iterations, this takes the form of a scan focused on finding barriers and accelerators that may affect early spin-off projects
  
  
• in later iterations this scan will be deepened in support of specialized deliverables in the business case phase, for example Transformation Readiness Review and Operations Impact Assessment

Refer to Section 5.2 of the Practitioner Handbook for more detailed information.

Event

• an occurrence, situation, or incident of importance to the business that can be assigned to a specific point in time

Events and Cycles Model

• illustrates how the program's services are triggered and what they respond to
  
  
• usually done when the program has significant time-sensitive behaviour, such as a tax program

Refer to Section 2.7 of the Practitioner Handbook for more detailed information.